Fleet Feet comes highly recommended by my runner family but this was my first visit shopping for myself and couldn't have had a better experience. Despite it being a Sunday afternoon with a pretty decent crowd, it didn't take long at all for a walk-in appointment, just enough time to wander the clothes. The store was also super clean and we were greeted with nothing but smiles from every employee we encountered. As for the shoe shopping, if you can get in with Jake, you're 1000% in excellent hands! He went through the usual foot scan process and explained the results in detail, followed up by several recommendations, both from the provided scan results and his own personal recommendations. I was just looking for good walking shoes so nothing too crazy, but he still took great care in finding a great fit for me and making sure I was completely satisfied with my final pick. He also remembered helping my family before and was able to easily help out with some recommendations to the rest of my group who already had recent scans while I was testing out a few pairs of shoes he pulled. I really appreciated that he wasn't too pushy on making the sale and really wanted us to love what we were leaving with and actually encouraging us to come back within the 30 day window if there were any problems after trying them out for a bit. So far though, great fit! I will definitely be back when I'm ready for my next pair! read more

I always receive amazing service here and have been coming here for decades. I wanted to give a shout out to Matt and Marnie at the J street location for going above and beyond with my last visit. read more

Friendly and helpful staff. Was able to call in to see if they were selling a specific product that I was looking for and have it held at the front for me. Great selection of running clothing, shoes, and accessories. Parking is street parking extra plus for being a dog friendly store! read more

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This is a store that caters to runners and their athletic shoe needs... not the usual place I would be seen shopping, but my sibkid needed some good fitting, supportive, ergonomic shoes for their cosmetology program so this was a recommended store to check out. The store is located in a relatively small storefront on J St., but the interior is spacious and with soaring ceilings, so soaring in fact that I did have to put in some earplugs at one point because there were so many people talking at pretty high decibels. It was like being a restaurant. We went on the MLK weekend and the store was packed with shoppers, many of whom seemed to be repeat customers. The focus of the store is getting the proper fit for the activity, and then aligning that with a particular style and brand/model of shoe that would theoretically work best. They are focused on selective and particular brands, such as Brooks and Hoka. The shoes are pricey (average price $200 for the Hokas) and they weren't advertising any sales, nor clearly pricing the shoes. In fact, the shoe browsing that you experience in a typical store- looking at and picking up shoes doesn't see to be encouraged here. Instead you're greeted by an associate immediately upon entering who is your "guide." They can help you with testing for sizing and gait, and they bring shoes for you to try, while helping you try on the shoes. It's definitely a full service shoe store. The foot testing on a walking/gait testing pad and a low platform was done for my sibkid by Alyzza, whom proved to be a knowledgeable, helpful, and pleasant shoe saleswoman. The results led to several shoe models and the resultant try-ons. A few extra were added as Alyzza tried to determine the best fit for her customer. Two different arch supports were tried and one pair was the winner ($60). Ultimately one pair was selected as the winner (Hoka/Bondi model in wide). The color desired (black) was not available in this store. We found out that if the shoe was available from the Elk Grove location it could be ready for pick up on J St in a couple days, but the ownership/reciprocity of the other two regional stores (Folsom and Roseville) was different, such that we had to physically pick them up ourselves. She double checked that the shoes were available in Roseville with a phone call, and said they'd be held for my sibkid for three days. There was also an online ordering option which could take upwards of two weeks. We ended up making the drive to Roseville where the transaction was handled efficiently. It was irritating to have to drive ten miles out of the way because the stores don't share ownership nor do reciprocal regional deliveries. It would have been a much worse drive on a normal M-F, so we lucked out. Alyzza definitely made this whole process positive and is a huge asset to the store. Pros: Foot testing, hands on fitting, big selection. Helpful staff if you luck out and get a great associate. Great return policy (30 days, worn outside ok). Cons: Limited brands, no sales, little customer self- selection, potential perceived time pressure to test shoes (I would hate this but my sibkid was fine with it), sizing availability and possible need to travel to pick up shoes. Street parking in Midtown. read more

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This location continues to have great customer service and they carry a wide variety of options. On our latest visit we were greeted right away and a team member was able to check on their stock to see if they had the style shoe we were looking for. They were able to pull out the shoes in a couple different colorways for us to check out and I found the pair I was looking for. The pricing is standard for the quality, and if you need help finding the correct shoes for you they are able to measure your feet and look at your stride. They also offer inserts that can help with different needs and will help make the shoes even more comfortable based off the shape of your feet and what workouts you're doing. read more

I've been doing the Tuesday run series here for the last few years, and it's consistently one of the best weekly community events in Sacramento. The organizers always create a fun, safe, and welcoming space for runners of all levels. They go the extra mile -- seriously. There's even a secure key drop box, so you don't have to worry about hiding your stuff during your run. It's not technically "their store," but the hospitality is top notch. The staff is always super kind, supportive, and on top of it. Pro tips if it's your first time: Register online before the event and complete the paperwork Check in when you arrive Get here 15 minutes early if you want good street parking Riding a bike? They've got plenty of bike racks And when the run's done, you're in for a treat. SacYard serves $7 beers, has free water, and immaculate bathrooms (you know that matters post-run ). Tons of seating, great food truck options (try the J Street tacos or taquitos with cheese dip), and chill runners' vibes all around. My go-to drink is Tito's and Red Bull, but I recently tried the Burning Barrel "Desert Nectar" cider and it was . SacYard + Tuesday Runs = weekly ritual locked in. If you run, or just enjoy community and craft beer, this is the place to be. read more

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I am a loyal customer and have bought many pairs of Hokas. In August I bought a pair of Saucony and they are too narrow through the ball of my foot and triggered what I found out is a Morton neuroma. Even though I was a bit past the 60 days, Fleet Feet exchanged for new Hokas, recommended I go up a size and I'm so happy. The staff are so knowledgeab. read more

It's a nice, cozy shop--there's even a sofa where you can sit down. They stock running shoes here. The prices are certainly higher than at other stores, likely because they carry premium footwear. It's in a great downtown location--an area where there aren't many other shops--so if you're looking for high-quality athletic running shoes, this is a great place to buy them. Interestingly, they even have a foot scanner; they can scan your foot to determine your exact size--whether you might need a larger or smaller fit--so it's a really interesting store. I'd recommend checking it out. The staff here are very friendly and helpful--they'll advise you on the best choices--but there was one downside: I bought shoes here once, and although they determined I needed a size 8 for my left foot and an 8.5 for my right, the shoes they picked out turned out to be too big for me on both sides. I still don't wear them. I'm not sure if it was their mistake or mine, but overall, it's a pretty good store. read more

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Very pleased with my experience here! I came in for a foot scan to see what types of shoes they would recommend me and I'm so glad I did! I'm planning on running and walking a lot more so wanted advice on shoe's for my feet specifically. I tried on 3 pairs of shoes before I found the ones that felt the most comfortable! The others were still more comfortable than my current shoes so I was blown away after I tried on those hokas. You can make a reservation if you don't like waiting! Came on a Saturday morning and I think I only waited about 15 minutes. read more

Fleet Feet - Shoes I tried on - Shoe Stores Near Me - Sacramento, California

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Came in looking for some new running shoes there and this was a really cute store very clean parking was pretty easy and staff was super helpful and friendly as soon as I walked in. They have a lot of choices and styles, but I was not able to find anything that really suited me. I was just looking for a very particular Pink, but I did lock the store and I will definitely be coming back. read more

Dropped in to their shop today around 1:30. It was a bit crowded but I was greeted pretty quickly and told someone would be with me soon. About 10 minutes later I was talking to an associate and doing a scan of my feet. The associate told me to take my shoes off but keep my socks on. I stood still on their machine while it scanned my flinstone feet. Next I was told to walk back and forth for 30 seconds on a small portion of a mat that showed the impact of pressure my feet make while I walk, pretty cool! After we were done I sat down and went over what shoes would be best for my feet. I was shown the scan of my feet. The associate made suggestions on what shoes would best suit me. They have shoes for all types of feet here. Skinny, fat, wide, narrow, EVERY SIZE. I tried on three different pairs of shoes. The average price of the shoe here is about $150. Pricey sure but the health of my feet is important. I workout and make a moderate amount of steps throughout my day. I want every step to count and for my feet not to be in pain when I'm done. The decision was tough as all shoes felt very comfortable in different ways. I went with a pair of New Balance's. Not only are they stylish but they'll be very effective at making walking feel light again. Special thanks to my lady for the Christmas present :) I also bought myself some insoles to put in my shoes at home. I encourage everyone to stop by their local Fleet Feet and get familiar with their feet. Comfortability starts with the feet! read more

Fleet Feet - New Balance shoes - Shoe Stores Near Me - Sacramento, California

I had a good time at fleet feet, the wait time on a Saturday was a bit long (30 minutes) but the service 100% made up for it! I got my feet scanned and worked with someone to pick out the best shoe for my training program. The selection was amazing and I got some brooks in my shoe size In a color I loved! Overall wait time and all It was still worth it for the service! Will be using fleet feet again! read more

I went here to buy some proper running shoes after years of just buying whatever Nikes were on sale. Not necessarily because Nikes work best for me but just due to brand recognition. I've been running off and on for years but really know nothing about shoes or what I should be wearing for my body/running form. I arrived at 4pm (they close at 5), figuring an hour was plenty of time. There was a little bit of a wait for an employee to help with the 3D foot mapping- which was fine- plenty to see while waiting! The employee who ended up helping me was super friendly but I got the feeling they were new to this job. As someone who was buying their first pair of really nice (& expensive) running shoes, I was really relying on the staff's expertise. I was expecting someone to look at my 3D mapping results and tell me what shoe(s) would work best for me. The employee brought out several pairs for me to try but was hesitant to actually recommend anything. They just kept saying "well it's your personal preference". Which is fair. The problem is: I am inexperienced and relying on your expertise. I felt a bit rushed overall. Maybe give yourself 1.5-2hrs if you don't have a brand/style in mind. I ended up buying a pair of ($150) shoes that work pretty well for me. At first, they set off my planter fasciitis but I bought some specific innersoles ($50) and fixed the issue. In summary: I think this store is great for people who are experienced runners and know what they like/need in shoes. If you are a novice and need deeper help, maybe try one of the stores who put you up on a treadmill and watch your gate, foot strike etc. read more

Took FOREVER... 2+ hrs here... don't come... Actually ridiculous, go to Nordstrom and don't waste your time.

What an awesome place to get your perfect shoes customized just for you. I got my feet and pressure measured and found out one foot is bigger than the other so I should always size up which is extremely valuable knowledge going forward for any shoe. Rep I worked with was awesome and professional, recommended me a few pairs and I ended up leaving with some Hokas that feel like I'm walking on air. Prices are a bit steep for what I chose but honestly getting older it is worth it to have one great pair of walking/running shoes. read more

Last time I went to the store for shoes I checked at the register and waited...and waited. Finally got tired of waiting and got shoes elsewhere. Paid for the Urban Cow Training and they send an email every week. On two occasions the email link wouldn't open, contacted them as instructed and no reply. Service seems to have declined. read more

My favorite shoe store! Mg podiatrist recommended I shop at Fleet Feet based on her shoe brand recommendations and my activity goals. I've visited a number of times (my husband is now a customer and fan as well), and all the staff persons are friendly, helpful and knowledgeable. I leave the store with my goodies in tow, each time feeling like a little bit of a knowledge "pro" thanks to the patience and education of the staff. read more

Fleet Feet - My newest pair...Hoka Bondi 8 - Shoe Stores Near Me - Sacramento, California

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I've been starting to work out at Orangetheory recently but my knees and feet were starting to hurt from running in my Nikes, so reddit suggested I get my feet scanned at Fleet Feet! Service - I came about an hour right before closing and asked for a feet scan. Waited for less than 10 minutes and Aman or Ahman/Ahmad (sorry I may have gotten his name wrong) helped me. He was SUPER KNOWLEDGEABLE!! Highly recommend! I actually went back with another friend and got him again! Essentially for the feet scan, you step on one machine that will scan the length, width, etc of your feet and on the second machine, you walk back and forth 4-5 times and it scans or collects data on where your "hot points" are, which I guess are where you apply the most pressure while walking. After getting the scan, the staff will explain the data and go through what they will recommend. They'll also ask if you have any preferred brand of shoes or colors, etc and what type of shoe you're looking for (e.g. purely running or cross training, etc). They come back with 2-3 shoe recommendations for you to try and I was also recommended insoles. I ended up getting a pair of ASCICS and the insoles. I later went back and got a pair of socks because I had rewards from my first purchase. Selection - depending on your shoe size, there might be limitations on color/type of shoe they have available for you to try. Value - 1000% worth it. I feel like I run on clouds now and I don't get ANY pain at all from my workouts. I recommend this so much that I took another friend there and she ended up getting a pair of ASCICS as well for running and she loves them! read more

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Somebody go ahead and give Jake a raise! My partner and I came for a fitting appointment. It was great. Jake helped us out with everything and made sure we were comfortable in our shoes. He helped us pick out socks and even helped us with hats. Such a welcoming environment for beginner runners. Definitely going to come back! read more

I came in with my mom to have her feet assessed and find shoes that work for her. She has a muscle issue that affects her feet and has had a hard time finding shoes that fit her comfortably and make her feel safe while walking. We originally came in thinking she wouldn't find anything she'd like but at least we'd learn more. Sharon was so kind and patient and took the time to really hear what my mom was saying. She offered a few different options and found a pair that were perfect! read more

Incredible customer service! Fleet feet is famous for their analysis of your feet needs (feet and gait scans to find the perfect shoe fit). The staff are incredibly kind, helpful and go above and beyond to help you find the perfect shoe for you. (Thank you Tracy!) The prices are high, but the quality of the products is worth it, Pro tip: when you arrive, stop by the counter to get added to the waitlist for shoe assistance. Sometimes there can be a bit of a wait (consider making an appointment ahead of time) read more

Fleet Feet - Shoe Stores Near Me - Sacramento, California

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Taking care of feet helps avoid a lot of issues. I refer friends and clients here often.

Came in for a fitting and the rep that helped me was very patient and ensured I had the right fit for my foot type! They have a huge selection with every running shoe brand you can think of! The shoes were also fairly priced! read more

Fleet Feet - Shoe Stores Near Me - Sacramento, California

I have come here numerous times and participated in a couple of their training groups and events. They are an outstanding community to be a part of. Be sure to set an appointment to get your complimentary foot and gait analysis as well as shoe fitting. They even let you walk and run in the shoes to test them out. The shoes are pricey, but the quality is like no other. They sometimes have sale items like shirts and socks...I am not sure about shoes, but it would be cool if they sold old season shoes for discount. The last time I went (this past Monday), I had called lasy week to set an appointment so that me and my friend Amy could get assessed at the same time. Lorelei helped me and someone else helped my friend Amy. They were both very knowledgeable and patient. We both ended up leaving with a pair of shoes. In addition, I have been a part of their Find your Stride training group and their Trail Heads group. Both really great programs with motivating coaches. They also host some events like a free Holiday 5k each December. I will be doing that this weekend. Thank you Fleet Feet for being such an awesome business and providing a place of community for many! read more

Fleet Feet - Nelly helping me pick out shoes - Shoe Stores Near Me - Sacramento, California

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I love going to this location because everyone is so friendly and nice. The store is always clean and has all the gels I'm looking for. Only downside is parking, you have to park on the street or walk a bit. read more

I needed to get walking shoes in a pinch while I was on a work trip because I forgot my walking shoes at home. Anyway, this was the closets one I could find from my hotel and I was shocked to learn that you need an appointment to even get help (?) When I asked how long they said it would be over an hour to get anyone to help me. I "noped" out of there. This business model is great for locals who know what is up, but given you are in the center by the capitol and the convention center, maybe not the best. read more

I can't believe I haven't written a review for FF before. I've been a loyal customer for 12 years. The store is always welcoming, has a positive vibe, and makes you want to start running even more. They're just inspiring and incredible at what they do. They conduct an impressive foot scan and gait evaluation if you're new or just want an assessment. They fit you to the best shoes for your needs and feet. Recently, I was in a hurry, and just went with my usual size (so I thought). A few days after wearing the shoes they were definitely too small (I forgot I'm a wide). I happened to read that they'd accept shoes within about a month. Mine was actually about 6 weeks, but I'd barely worn them. I called and the person on the phone was awesome. They welcomed me back, no questions asked. In person, the friendliness was the same. I put my name on the list (there's always a bit of a wait for a shoe expert) then left for a coffee. They texted me when I was up soon and was greeted by Marney who was a pro. She went through an abundance of shoes to find the right style, color, and fit. I'm so grateful for this store. I ended up getting a pair of trail shoes for the first time so I can expand my running to more rugged terrain. Besides shoes, they have some really nice, high-quality clothing and gear. read more

Dev was super rude about me exchanging my shoes. I had bought them the day before and came in not even 24 hours after. He made me feel super uncomfortable and acted like I was dumb for wanting to change shoes. There's a return/exchange policy for a reason, right? The entire interaction put me off Fleet Feet and I will not be coming back. read more

Devon was amazing. This was actually my second fleet feet foot scan. Briefly, my first time was only 30 minutes and the person told me to keep my socks on. The last year I have been working off those results, not knowing they were inaccurate. I have been experiencing some pain when running so I went in again to get my gait checked and see what recommendations they had. Devon helped me. We did another foot scan and this time he insisted I had to take my socks off. They drastically changed the results of my test. He also had me run back and forth and watched my posture and foot placement. He was able to assess a lot just by looking at me. I've been experiencing some pain in my Achilles and the shoes I have been running in have a lower drop. Devon recommended a shoe with a higher drop to alleviate that pain. He really paid so much attention to detail and only brought out shoes that he thought would be a good fit for me and my goal. I was torn between a pair of new balance and a pair of brooks. At the time I was leaning towards the new balance but he seemed to think the brooks were a better fit. So i put the shoe on hold to do a little more research. I ended up buying last year's model of the brooks online since it was cheaper than the new one and I wasn't 100% sold that I was going to like it since I liked the width of the new balance more in the store. But I trusted Devon so I wanted to try the brooks. I just finished my second run in the brooks and I really really like them. I notice the higher drop has absolutely shifted the pressure away from my Achilles like he stated. This was such a great experience and I'm really glad Devon was there to help me. read more

I found my new favorite shoes at this Fleet Feet thanks to Hunter. I have a high arch that's always bothered me, even with Doctor prescribed orthotics. I was super impressed with their analysis that made perfect sense to me. I liked the range of shoes I was given to try on, and his customer service was great. I'd definitely recommend this place for anybody who's looking for a good pair of running shoes and wants to learn more about which ones work best for their feet. read more

Fleet feet continues to be an amazing place to shop! This location has truly become my family favorite The customer service here is absolutely impeccable, and the selections consistently amazing. I have been shopping here for years and I can tell you that while I'm not a runner etc. my feet do need to be comfortable and I have been able to find pair after pair of great day-to-day walking shoes. When I take the family in and there he are looking for more sports related shoes, Fleet feet, consistently can meet and exceed expectations. Parking is an absolute pain, but absolutely worth the push to find a place and go in and shop. Buyers tip: you can make an appointment and should make an appointment to be seen by someone. Yes, they do take walk-ins, but they become so incredibly busy with the racing world, that unless you were shopping just for apparel, do you want that appointment. It's also helpful to get on the mailing list because they're really great about emailing out different events, promotions, etc. It keeps me shopping there! When you want to be good to your feet... Fleet Feet! read more

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After putting off buying the right shoes for my workout needs for YEARS, I finally went to Fleet Feet. I'm starting this review by 100% admitting that I was too frugal to invest in the right shoes, and - let's get this out of the way- the shoes are not cheap. You come here for the consultation and customer care to find the right shoe, catered just for you. As I choked on the prices, I went ahead and got my feet scanned (on the scanning machine which also calculates how you walk and your pain points) and also properly measured by a real live human. I was shocked to find out I was wearing the wrong sized athletic shoe and Issac, the ever patient rep, quickly found the right shoes for my issues. Everything I tried was high quality and felt amazing. Issac was super honest about what best works for what activities I participate in (for me, cardio, crossfit, etc). Some of the best selling brands were not right for me, even though they have great reputations, and Issac showed -and taught me- so many things about fit. Anyone with back, knee, leg and feet issues -go here! Get you feet scanned and measured. It's not just for runners and the like. I definitely saw all different kinds of folks in the store. Did I find the right pair for me? Absolutely. I also spent a small fortune but it is SO worth it, as in, why didn't I do this years ago? My feet and slight knee pain while working out has eased significantly. Are they magic shoes? Almost. Totally worth it!!! read more

Fleet feet is a great shoe/running store to visit if you want to get your feet/gait assessed and get informed recommendations from knowledgeable, friendly and kind associates! During my appointment Mya helped me with my foot assessment and shoe fitting! She was super helpful and knowledgeable in answering my questions about having low arches and pronated feet. If you're interested in joining running clubs they had an assortment of flyers for different running clubs in the area as well!! They also have a shoe donation box so that you can donate your old shoes which i thought was amazing! I will definitely be back here for all my shoe needs and would love to work with Mya again when i'm ready to purchase my next pair of Hokas! read more

Bob helped my wife and I get into new running shoes. He scanned our feet and watched his walk and put his into shoes that fit us well! He was nice and said he runs trails in Auburn. after we got the shoes we walked 3 miles on Johnny cash trial. we will Be back for next pair of shoes. Good value also. read more

Fleet Feet - Shoe Stores Near Me - Sacramento, California

My autistic son and I came into Fleet feet and we were helped by such a Patient gentleman by the name of Kyle and we were treated so fairly and it really made such a huge difference. I will continue shopping at Fleet feet for my son's problematic feet because I love their quality and I love this service. The whole staff was just so accommodating and welcoming. It really makes a huge difference. Thank you fleet feet. read more

Customer service is not very good yes they will take your money communication skills are lacking the shoes are the only reason I would return there. Everyone there except 1 sales person I dealt with need to work on there interpersonal skill read more

The stupidest most arrogant and lame service shoe store to ever exist Bought a shoe adter waiting 4 hours and never wore it dumbest thing ever read more

Came here on a rainy Sunday to get my mom fitted for new walking shoes. I definitely recommend you set an appointment in advance if you want a personalized fitting. We got there around 2:50pm, our appointment was at 3pm and we were seen almost immediately after checking in at the front desk. The worker helping us, Bella, was super nice and helpful. She helped my mom find the right pair of walking shoes, considering width, length, and everything in between. We ended getting her a pair of black and white Hoka walking shoes and some socks, and she was happy with them. Thank you so much for your help and great customer service, Bella. Sorry my mom can be picky but we ended up with a great purchase experience, thanks to you. read more

Fleet Feet - Shoe Stores Near Me - Sacramento, California

Whether you're considering becoming a runner, have been running recreationally, or are an established athlete, Fleet Feet is the place to go for the perfect footwear. The employees are so knowledgeable and the merchandise is top quality. The best part of shopping at Fleet Feet is their complimentary fitting which includes an analysis of your gait and how you distribute your weight when you walk/run. This allows for them to find your perfect size and type of support. They also email you this info and store it so that they still have it when you come in for a new pair! I've been purchasing my running shoes here for the past 5 years and have always had really great experiences. I love that they remember which shoes I've bought previously, what sizes, etc. It's nice to not have to try to remember all the info myself. I took my husband here recently for his first fitting. He was very impressed and ended up talking through multiple options with the employee assisting him. She was able to tell him exactly which brands would be best for his type of running (short runs on pavement vs trails, etc.) AND which brands/types healthcare workers gravitate towards for their sh (it's not unusual for him to do over 10 miles of steps at work). He ended up getting two different pairs and absolutely loves both! Cannot recommend Fleet Feet enough! read more

When you walk in and don't have an appointment, they take your name down and put you on a walk in list to be seen by a Fleet Feet Team member. Hubby and I walked in, his name was added and we continued to walk around. It didn't seem to just so we decided to hang out. We walked around found some new house slippers and ended up leaving since the wait was a while. Moral of the story, make an appointment if you plan on visiting Fleet Feet. Are you a runner, preparing for a marathon ? Then this is the place for you. They sell everything and anything runner related: shoes, socks, clothing and preworkout stuff. read more

Fleet Feet - Shoe Stores Near Me - Sacramento, California