I can't believe I haven't written a review for FF before. I've been a loyal customer for 12 years…read more The store is always welcoming, has a positive vibe, and makes you want to start running even more. They're just inspiring and incredible at what they do. They conduct an impressive foot scan and gait evaluation if you're new or just want an assessment. They fit you to the best shoes for your needs and feet. Recently, I was in a hurry, and just went with my usual size (so I thought). A few days after wearing the shoes they were definitely too small (I forgot I'm a wide). I happened to read that they'd accept shoes within about a month. Mine was actually about 6 weeks, but I'd barely worn them. I called and the person on the phone was awesome. They welcomed me back, no questions asked. In person, the friendliness was the same. I put my name on the list (there's always a bit of a wait for a shoe expert) then left for a coffee. They texted me when I was up soon and was greeted by Marney who was a pro. She went through an abundance of shoes to find the right style, color, and fit. I'm so grateful for this store. I ended up getting a pair of trail shoes for the first time so I can expand my running to more rugged terrain. Besides shoes, they have some really nice, high-quality clothing and gear.

This is a store that caters to runners and their athletic shoe needs... not the usual place I would…read morebe seen shopping, but my sibkid needed some good fitting, supportive, ergonomic shoes for their cosmetology program so this was a recommended store to check out. The store is located in a relatively small storefront on J St., but the interior is spacious and with soaring ceilings, so soaring in fact that I did have to put in some earplugs at one point because there were so many people talking at pretty high decibels. It was like being a restaurant. We went on the MLK weekend and the store was packed with shoppers, many of whom seemed to be repeat customers. The focus of the store is getting the proper fit for the activity, and then aligning that with a particular style and brand/model of shoe that would theoretically work best. They are focused on selective and particular brands, such as Brooks and Hoka. The shoes are pricey (average price $200 for the Hokas) and they weren't advertising any sales, nor clearly pricing the shoes. In fact, the shoe browsing that you experience in a typical store- looking at and picking up shoes doesn't see to be encouraged here. Instead you're greeted by an associate immediately upon entering who is your "guide." They can help you with testing for sizing and gait, and they bring shoes for you to try, while helping you try on the shoes. It's definitely a full service shoe store. The foot testing on a walking/gait testing pad and a low platform was done for my sibkid by Alyzza, whom proved to be a knowledgeable, helpful, and pleasant shoe saleswoman. The results led to several shoe models and the resultant try-ons. A few extra were added as Alyzza tried to determine the best fit for her customer. Two different arch supports were tried and one pair was the winner ($60). Ultimately one pair was selected as the winner (Hoka/Bondi model in wide). The color desired (black) was not available in this store. We found out that if the shoe was available from the Elk Grove location it could be ready for pick up on J St in a couple days, but the ownership/reciprocity of the other two regional stores (Folsom and Roseville) was different, such that we had to physically pick them up ourselves. She double checked that the shoes were available in Roseville with a phone call, and said they'd be held for my sibkid for three days. There was also an online ordering option which could take upwards of two weeks. We ended up making the drive to Roseville where the transaction was handled efficiently. It was irritating to have to drive ten miles out of the way because the stores don't share ownership nor do reciprocal regional deliveries. It would have been a much worse drive on a normal M-F, so we lucked out. Alyzza definitely made this whole process positive and is a huge asset to the store. Pros: Foot testing, hands on fitting, big selection. Helpful staff if you luck out and get a great associate. Great return policy (30 days, worn outside ok). Cons: Limited brands, no sales, little customer self- selection, potential perceived time pressure to test shoes (I would hate this but my sibkid was fine with it), sizing availability and possible need to travel to pick up shoes. Street parking in Midtown.

Great service the middle eastern guy Ricio and Jordan always come thru on Sunday's. Always have…read morematching clothes to match the shoes

Phenom has turned into the premier local spot for new shoe drops. They keep the heat in stock. It's…read morea must visit spot if you want to check out the latest in street wear fashion. They have all the hottest kicks and clothes. I love having a spot like this so close to me and DOCO hit a home run landing this spot.

The staff was so nice and the store is well organized. Sadly the bathrooms were out of order…read more I live closer to a DSW but never find good deals or a good selection in my size. I wear women's 11 and this location always has a great selection for me. LOVE LOVE their clearance shoes too. Typically I buy during a BOGO sale. I ended up buying 3 pairs since I was able to reach a loyalty point level for $15 back I found another pair. Two pairs or tall boots and good running shoes were $120. So good!!! (Shoes pictured were not in my size but loved the look of them!

This place has some of the worst customer service I've experienced. Prices were inconsistent, and…read moreinstead of fixing their mistake, they blamed the customer. Completely unprofessional. Even if a tag was changed or there was confusion, that is YOUR responsibility to handle not argue with customers. Standing around and refusing to solve the issue is unacceptable. The cashier girl was especially rude. Instead of apologizing or trying to help, she immediately blamed the customer and didn't even say "sorry" once. That says everything about how poorly this place is run. If you don't know how to treat customers with basic respect, you shouldn't be working in customer service.

I like this location. DSW is filled with various types of shoes and accessories for everyone. At…read morethis location, you enter and then you ride the escalator to the store. The upper level is huge. You are greeted with the people working the counter. You turn right and there's quite some shoes to look at with rows and rows of different types of footwear. I like the accessories section too. There's cool bags, wallets and keychains to browse. I also love the back of the store where there's a selection of shoes and accessories on sale. I often buy something from this part of the store. I also tend to buy something near the displays by the checkout counter. I like the rewards and how you can get freebies sometimes. I recommend checking out this store especially if you are on the hunt for some good shoes.

Just browsing the aisles looking at women's shoes, boots , sandals and clearances not much of a…read morebargain but they do have sales and offers on their app. They also have shoes for kids and men's section. Did not have my size in most of the shoes that I wanted and ordered online Ladies lots of accessories purses, socks , shawl etc

I wanted to buy a new pair of a discontinued style of Birkenstock sandals for my wife. After…read morestriking out on a number of well-known websites, I happened upon Birkenstock Midtown and gave it another try and called them. I was very pleasantly surprised when Jessica told me that they actually had 4 pairs of them in stock, in her size! I bought them over the phone right then, and received the receipt via email almost right away. This lovely person didn't even mind my making a quick follow-up call to make sure I indeed gave her the correct size. Just a great experience overall, and quite possibly the best service from a Birkenstock store that I've had. The Birk's arrived, and another package is under the tree. Thank you, Jessica, for your kindness and courtesy.

I found Birkenstock Midtown online while trying to hunt down a pair of Arizonas in active red for…read morean upcoming sailing trip. They have an excellent selection and also had a bunch of sandals on sale (so much so I had to rein myself in!). The three pairs I ordered arrived promptly. If you're looking for Birkenstocks, this shop is the place!

My wife had a field day here thanks to Dan A!!! Thank you so much bc she bought the whole store…read moreout! Well almost! Can I tell you we had driven a hundred times past this store??? Bc my wife retired from working at the Med Center & basically can only wear good supportive shoes due to her plantar fasciitis, neuromas, flat feet, high arches & osteoarthritis in her knee. Yup! Ever since the Walking Store closed their doors she needed to find a local shoe store where she can try on shoes IN PERSON!!! They have been closed for over 4 years though they are online only. Online sucks for her. She needs to try on shoes in person. She prefers to buy shoes close by to home. Unfortunately Nordstrom's closed their doors at Arden. We could probably go to the Rack. Nawww not the same service. Dan basically gave my wife personal service! She got spoiled here! Dan even brought out shoes from the back not shown out on display in the shoe store. There were a few styles she never heard before and needed to try them on in the store. They even sell Hokas & Aetrex here! She was so HAPPY & totally in SHOE HEAVEN! Woohoo! Thank you Dan for taking care of my wife bc we will absolutely be back! My wife is so happy. She bought 5 pairs of shoes & a pair of Aetrex orthotics! Thanks DAN A!!! It was my wife's first time in this store & it will NOT be her last! She almost went again today! Heehee. Oh btw shoes here are not a dime a piece. You must be ready to spend a fortune. But excellent quality does come at a PRICE. Dan told my wife the busiest day in the store is Monday. Bc people from the industry shop here more so than the weekends. She just so happened to appear the following day...

My daily walk is on hard surfaces and I started to have pain problems with my right foot, heel…read morearea. Prior to visiting Becks, my doctor confirmed it was an arch problem. My research and Yelp reviews led me to Becks. Heather took me thru the entire process and based on scan information and accurate measuring of both feet, she recommended several different types of shoes. I ultimately purchased a pair and have had no further heel pain. Heather was patient, knowledgeable, and answered all my questions. The store was stocked with a nice variety and I do plan to return to purchase more (the shoes were a good price). What I really was thankful for was that there was no pressure to purchase or join anything. I wasn't made to feel like I had to be a hard core runner to buy good shoes. I felt valued and my purchase was appreciated.

Why would you close your doors on a Monday at 7pm but it says open till 9 on the door?…read more I'm confused why the hours don't match and why y'all have people wasting this gas and time driving here for no reason

Went to see if i can find shose on clearance as they calim. Shoes cost 49.99 but on clearance…read more49.98, what kind of freaking clearance if it's only 1 cent. On the store sticker said clearance buy 1 get 2nd for 1/2 off. What a and not a store.

Alright alright alright... channeling a little Matthew McConaughey energy because that's exactly…read morethe vibe walking into the Nike Clearance Store. This was just a quick stop before a comedy show with friends, nothing serious... or so I thought. At first glance I'm like ehh, maybe not today. Then I slow it down, start actually looking, and boom--same shoes I've seen online for $150 just sitting there for $40. That's when the mission changed real quick. Next thing you know, I'm stacking boxes like I'm prepping for a season, not a night out. I pass a guy holding six pairs and think "that's wild"... then I catch myself with three like hold up, I'm not much better . That's the kind of place this is--you go in casual and leave doing math you didn't plan on doing. Deals just keep popping up if you take your time and dig a little. Gotta give credit to the crew too. Everyone was polite, easygoing, and helpful without hovering. And the checkout? Moved faster than a NASCAR pit stop, no exaggeration. In and out with bags in hand and still made it to the comedy show on time. Yeah... I'll definitely be back.

Much better than an outlet store.. in terms of price…read more Security is always at the door. Which I guess means they need it. Lots of resellers at this store. I don't think I have ever been without seeing a reseller walking around. Bags filled with shoes. But I think that shows they have good shoes and good prices. Recently picked up some Jordan cleats. They were just released and at Dick's for $165. And we picked them up at The Nike Clearance store for $80. Staff is always nice. So consider checking it out.

I do not understand why this store is closing!! I've been…read moreshopping here for years and was referred to them by my podiatrist. I know so many Nurses who purchase shoes there. The employees have always been so helpful and patient. It was in a great location too. I can't imagine that this is a good idea. I hope that all the employees are being taken care of and hope that all of the customers somehow, someway find another store that matches what was offered at the Folsom Sole Desire location. I truly feel sad about this.

Was out running errands on a Monday morning, one of which was to stop at sole desire in Palladio…read moreshopping center and buy a pair of shoes. Got there at about 10am. Their yelp page says they open at 10:30 so I went to get a cup of coffee while I waited. As I walked past the shoe store I saw they had their "OPEN" sign hanging in the front door, however the door was locked. At 10:30 it was still locked and there was nobody in the store. Hung out for another 10 minutes. Still closed. (It's October 13th, "Columbus Day" and all the other stores in the shopping center are open.) They have some nice looking shoes in there. Too bad for them I will be buying my shoes elsewhere!

Great selection of kids shoes in stock. I can't even remember how I found this place initially, but…read moreI've brought my little guys here for new shoes 4 times in the past year (kids feet grow so fast!). Every time, service has always been helpful, knowledgeable, and friendly, the store is clean, and the aisles are spacious -- easy place for kids to try on shoes. Tip: if you don't see what you're looking for, even if you're not sure what that is because your 6 year old's stated preferences are moving targets, ask a staff person for suggestions or guidance. They don't proactively try to get in your business, but once you engage them they are on your mission with you.

My experience at WSS shoes as I walked in I was greeted by a young man named Byron he was so kind…read moreso professional with great public relations. He was kind enough to give me a little history of the store as well as assisting me in what I needed. So if you're looking for some gray tennis shoes and other accessories at a great price this is the place to come.