After the California waiting period, I came back today to pick up my firearm and once again had a…read moregreat experience. Even on a busy Saturday afternoon, the customer service was on point. Angel helped me out and made the whole pickup process smooth and easy. We talked about upgrades and accessories, and I really appreciated how knowledgeable he was about my specific firearm and other options. I have an optic and light ready for it, and he knew exactly which ones and gave me some pointers. This store has a great team all around, and I'll definitely be back for ammo and camping gear in the near future.

Someone should really train these employees on some basic customer service skills like greeting…read moresomeone or asking if they need help. All I got were blank stares. I came in looking to purchase a firearm but I'll spend my money elsewhere, thanks for the waste of time!

Not the most welcoming vibe when you walk in here. It just feels like your every move is being…read morewatched. I didn't feel comfy....so I ended up leaving and ordering my niners gear from an online store instead.

I received a San Francisco Giants hat for Father's Day. It was a nice hat - only problem is they…read morehad Orioles logo on the side of it. My daughter-in-law gave me a receipt to return it - new with the tag and sticker still on the hat. I went to store the exchange it. The person behind the counter did not want it back. He said it was scuffed. I never wore this hat. He would not allow me to exchange it for one without the Orioles logo. I don't recommend the store. the return policy is bullshit and the customer service is rude and they do not take responsibility for their product mistakes.

Came here to buy an optic only. As the display cabinet is very long, I didn't notice the sign in…read moreiPad. Another patron was kind and told me about it. The staff is incredibly slowwwwww, while I understand providing a good customer experience, they don't know how to manage their queue of customers. Instead of understanding that they have a line that isn't moving and growing, they delay helping others by talking to their current customer more. I wanted to support a local business but should have just order the optic off Amazon for the same price and saved myself time and frustration. So far I've been here 45 minutes and nobody has called a single name. I was hopeful this place would be better than sportsman's but I was wrong. It's somehow worse. My name was finally called, from being called to walking out took sub 5 minutes. Again poor queue management.

Support your local small Firearms store. NOT THIS ONE. Even gave them two chances…read more Now I know why they have low reviews. It's the lack of service and staff, has created a number system that is not efficient and just doesn't work for the customers. Selection is limited, be prepared to wait. Staff is rude and has no interest to help, Walmart has better service, too bad they don't sell firearms and ammo anymore.

The store is great has a huge selection of shoes on the floor and in the back all you have to do is…read moreask they might have it! They always have amazing sales happening so make sure you look online for the sales to save some money on shoes. I went in to get a part that was missing from the crocks I got and they gave me the warranty even tho I lost the receipt! This store is my new go to for shoes!

Stopped here after having an early dinner with my wife. The selection is great and the prices are…read moreon par with other places, so no complaints there. The service though.... literally the customer service is nonexistent! We walked in and there was a security guard doing his thing and then there were like 4 employees talking to each other and completely ignoring us. We were completely ignored and had to ask for help. Spend your money at Dick's Sporting Goods or Fleet Feet. This Champs location is trash!

I would have never heard of Fleet Feet if it wasn't for my podiatrist suggesting them to me. I paid…read morea visit to Fleet Feet in Brentwood and was greeted by Regan. She asked what type of shoe I was looking for. I told her what I wanted and in what color. She brought out several pairs of shoes based on my scan and wants. She was super knowledgeable, polite, and professional. She wouldn't let me do anything. She told me to put my foot up on the footrest and she'd do the rest. She removed my custom orthotics from my shoes and put them in every pair of shoes I tried on. It felt like the old school days of shoe shopping. She was patient with me and I never once felt rushed. Regan, you're a superstar and you went above and beyond and I want you to know it's appreciated. I also had an experience at Fleet Feet with Alex. He's a superstar as well. He and Regan are top-notch. I met the owner earlier today. I wanted to tell him in person how much I appreciated Regan and Alex. First impressions are everything and Regan gave the best first impression a business could hope for. Fleet Feet in Brentwood gained a loyal customer thanks to Regan and Alex. I highly recommend Fleet Feet if you're looking for a pair of shoes for work. You won't be disappointed...especially if you get assisted by Regan or Alex.

I was in the area and decided to stop by since I have a bit of an obsession with running shoes. I…read morefigured I'd check and see if they had anything I was looking for. I was greeted, which I appreciated, but unfortunately the experience went downhill from there. I asked about a couple of specific shoes I was interested in, and they didn't have any in stock or even alternative color options. I tried asking about another style, and they offered me a much larger size to try--even though I had already given my correct size, which didn't make much sense. The staff didn't seem very engaged or knowledgeable about the products. Customer service felt lacking, and overall it didn't seem like there was much effort to help. This experience reminded me why I usually go elsewhere--other stores tend to be more knowledgeable and attentive. I'd recommend saving your time and checking out Road Runner Sports in Walnut Creek or Campbell (if you are ever in the area) who have better product knowledge and customer service.

This place is great, wealth of knowledge, And one of the nicest and most down to earth owners…read moreyou'll ever meet. Great prices, and some of the best local equipment for catching the big ones.

Very disappointed, this is my favorite place to stop and grab some worms on the way to take my…read moredaughter fishing. I went by there yesterday at 5:50 and as I approached the door a gentleman inside locked the door and walked away, there operating hours sign says they're new hours were open till six. I knocked a few times and whoever was in there would not return. Completely ruined my opportunity to take my daughter fishing after work for a short period of time. Very disappointed. it's going to be difficult to give them my business from here on out.

I have been following GolfBallin on Instagram for about 8 years. It was time to get new irons and…read morethis is where I decided to do that. I drove an hour away from Dixon to check it out. Brandon was very knowledgeable and hella cool through the process. It's a sick golf shop with all kinds of accessories you've never seen. Ended up getting new irons, new shirt and he regripped my putter. Very happy with the experience. If I lived closer, I'd be a member. The outdoor simulators and putting/chipping green were awesome. You have to check this place out. It's worth the drive.

We just moved to Oakley and I was looking for a golf shop to change the grip on my putter. Yelp…read moredirected me to this shop which was just a mile from my house. I was impressed the moment I walked into this place. I was able to meet Brandon, the owner. He also replaced my old grip with the new one. It didn't take him long to replace it. I checked the place and I was amazed by the size of the putting green and the indoor simulator bays. This one looks like a golf man cave and every golfer will enjoy the activities they offer. The shop has a lot to offer for all levels. If you live around Oakley or Brentwood, you don't have to drive far to get your golf accessories, such as golf balls, bags, and gloves. I think they sell golf carts too. For a minimum monthly fee, you have unlimited use of their facilities and also a discounted price on their equipment. If you need golf equipment or services, you have to check the Golfballin