Maroof is professional and helped us get a great deal on our new couches. We are just moving into a…read morenew apartment and moving is already stressful, but the furniture shopping was not! I really appreciated his flexibility to help us move new couches in and get the old ones out of the old apartment. The delivery guys were also very quick, efficient, and careful with our couches. Great couches at a affordable price and wonderful service. Will definitely come back for furture purchases.

I bought a table with chairs and the worker damaged one of the chairs putting it together. The…read moremanager said he ordered another one and he would have someone come put it together to replace it, that was in January (29th) it is now March and I'm still hearing the same thing, someone will come. It's 1 chair! I've even offered to bring it to them and was told no they still couldn't help. So I do not recommend this store!!!!

I found Ferrer's Appliances on Yelp when my mom's gas stove needed repairs. Since I didn't feel…read morecomfortable working on gas myself I wanted a professional I could trust, and Luis delivered. He quickly diagnosed the issue, ordered the part, and got it fixed in no time. Professional, efficient, and gave me peace of mind knowing my mom's stove was in good hands. Highly recommend!

Great customer service, highly suggested. No complaints. Absolutely beautiful family owned…read morebusiness. Very good products.

My family and I had a very good experience here at the Home Depot on the Antioch/ Brentwood border…read moretoday. The Customer Service was stellar! Ruby, Eric and Ali were rock stars. They were attentive, present asked if we needed help, walked us to the aisle of the item we were searching for, and knew exactly where everything was. At the checkout Ali noticed that the wooden beams we had chosen were extremely expensive. He checked in with us to make sure they were the ones we wanted. In doing so, we had discovered we chose the wrong beams and had no idea we would've paid so much money! We probably would've figured it out eventually but Ali saved us so much time and money! He actually cared and provided that human touch. He didn't have to do that. Also, when we were walking in, my mom uses the motorized scooter and there was a man coming out that greeted her so cheerfully and made her laugh. There was also another gentleman inside the store that when my mom's motorized scooter got caught on one of the corners when she was making a turn, he stopped to assess the situation and helped us get her scooter free. Again he didn't have to do that. It's nice to know that people still look out for you and smile in your community. Don't count this Home Depot out -- the current staff and clientele still have some good apples! Thanks Home Depot!

I've had two really great experiences at this Home Depot location recently. First, I picked up an…read moreorder at drive up and P.B. brought out our items. She went above and beyond with customer service. She asked how my day was and gave us a water bottle and a cute little bag with candy canes and an air freshener shaped like a tool. I thought that was such a rare gesture of kindness. Then, tonight my mom went on a run to Home Depot for me. It was about 5 minutes until closing when she arrived. We had to have something cut and their saw was down so Jeremiah kindly hand sawed it for us. It took time of course so by the time he was done the registers were already closed. Manager Evan so kindly opened up the registers for my mom so she could check out. The value of customer satisfaction with product and service is something you don't always come by. I'm grateful to have this encounter and would recommend this location to anyone. Thank you Brentwood Home Depot team!

I needed book a rug doctor to do some carpet cleaning. Unfortunately the location in Brentwood does…read morenot carry them for tool rentals. The nearest location is in Pittsburgh. Too bad you cannot reserve it online, but they did listed how many are available in the store. Shoutout to Duke for helping me book the rug doctor. Even though there were instructions by scanning the bar code on the device, he took the time by demonstrating how to use it and what soap I needed. The rug doctor did an amazing job and easy to use. It is now my go to for carpet cleaning.

i came for a specific door knob i needed, and they had it available there. staff was nice and swift…read moreto find my product. this location is large, and has a floral area too

The best neighborhood appliance store. They respond to the needs of their clients in the fastest…read morepossible time. Thank for your excellent customer service and support

This place is very unprofessional does not return call or text messages. I bought a used kenmore…read moreglass top stove it cracked and they were reluctant to return my phone calls. I went to the store and called the store no answer then I went inside and they looked as if they saw a ghost. I eventually got a replacement a white stove. I would have taken my old one back the one they took when they brought me this piece of junk but they no longer had it. The replacement stove lasted about a year. Save your money buy new appliance that has a MF warranty that way you know what you are getting. Best of Luck

Recently I got an LG fridge from Justin & company (Appliance Reliance) from an ad I saw on…read moreCraigslist.  I am marking 5 stars because Justin was very clear and honest with few minor issues with the fridge. He did not had to do that. I like to work with people who are upfront and honest. Justin also helped me with fixes. Also within reason Justin working with his wife on phone gave me good price. LG fridge I got is working great and all went well. Great experience. I am a Brentwood resident and pick up in Oakley was not far.

Please do not buy a refurbished washer and dryer from this company. It was the worst customer…read moreservice I've ever had. I had questions for the receptionist coordinating the delivery and when I would call, she would only text me back and last minute told me they would only take cash when delivering my washer and dryer, then my husband had to help take it up our stairs. I don't expect a refurbished washer and dryer to look perfect or to be shiny but this dryer had rust on it and we were not told about this huge eye sore! A refurbished project should not only fix the interior features, and after speaking with the owner Jacey she agreed that they would have someone come to sand the rust out. Well of course that appointment was a no call/ no show. If the owner can't even honor an appointment, I understand why I had horrible customer service from an employee. For that reason I will just take the lost and work on this rust project myself but PLEASE PROCEED WITH CAUTION

has new staff there you can tell they are learning but they are much more friendlier than the old…read morestaff. the 2 women that work there are super nice , the billing lady is still learning her job you can tell but much more nicer than dealing with the guy they had before.

They call me and harassed me way before my payment is due and then every time I say it's not due…read moreyet miraculously they know the day it is due and say I will call you then I don't need y'all to keep calling me. I did not know it was gonna be all this to rent to own a washer and dryer I'm not satisfied.

Kitchen remodelling is one of the most intricate and very detailed oriented task to tackle. It is…read morethe heart of the house. Being said and before you decide to do kitchen remodelling, make sure you have the time to work closely with your contractor! I worked closely with KF from the design to execution throughout the completion of the project. Let me share my experience with KF in details. Working with their sales rep was a smooth process. We worked with Dean through the selection of cabinets, floors, countertops, sink and faucet. Then here comes the selection of appliances. We shopped around and selected the appliances we will put in our kitchen and then gave the details to KF to incorporate it into the layout of the kitchen. A layout and a 3D model was made for review to visually see how the new layout of the kitchen will look like. This is where the critical part of the work needing your attention. Make sure to check the clearances provided for the appliances are all correct. The designer did not check the size of stove we will use. Mistake was made to our layout. We didn't catch the mistake as well and drawings got released for final approval. Then the execution, demolition to our kitchen took place as scheduled. 2 guys came in to remove all the old cabinets, countertops and appliances. It was a 3 day process to demolish and clear the debris. Prepare the walls for new construction. The electrical work. One electrician started to put new outlets and upgrade our electrical sub panel. This is where it got tricky because the new location of our panel is still part of the walk-in closet. The city inspector pointed out it is against the building code to relocate an electrical panel from a closet to a walk-in closet. The good thing was I was able to divide the walk-in closet into two rooms. I contructed a wall to divide this room into a storage where the new electrical panel is located and a separate walk-in closet. I did this work myself because it was not part of the contract. It will be an additional cost if I have KF do this work! The intallation of the cabinets! This is where we discovered the layout was incorrect. The clearance made for the stove is 36 inches, we ordered 30 inches stove. The location of the cabinet for the garbage was wrong too. KF ended up replacing 5 cabinets at their own expense to correct the layout. Make sure that during this process you check every position and clearances for your appliances are correct. This your final check before countertop measurement! The measurement of countertops and backsplash. A guy came in to make a template for the countertop and backsplash for fabrication. The process is to measure and install countertop first and then measure and install the backsplash. Make sure to check the level and squareness of the backsplash and countertop. I checked the backsplash and it was out of square. I have them corrected it on the spot! This is a very critical process and very expensive to correct if installed incorrectly. The installation of new flooring. I picked LVF to replace our carpet and hardwood. There is only one type of floor we use for the entire house. This went very smoothly and efficient. The worker even show up on Saturday to do the work. He knows how inconvenient for the owner is to move things around to clear the areas to install new flooring. Kudos to this worker who did our floor. The installation of appliances. It went smoothly except the anti tipping bracket of the stove was not properly place to capture one foot of the range. I went back and forth with the installer to correct it but I ended up correcting it myself to get approval from the city. The final touches. Ensure you are there and inspect every square inch of the cabinets and walls. You have to point out to the workers to put caulking on every holes you see. KF workers were not very thorough on their final touches. The final inspection. This is where the city will come in to inspect the electrical work, the wall I constructed, the undersink cabinets and do some testing on new circuits of the kitchen. Check and check their work. If you are not satisfied with their work. Make them correct it. This is your only time to tell them to correct things you are not satisfied. For example I have them replaced the valve of the faucet where one of the hoses has tight bend. Check fittings for leaks. This is very important! As I elaborated above, KF has the means to do the work. The coordination with their project manager was not very proactive. You need to make many follow ups to get the work done. Some days have no work activities. A couple of days they worked upto 8 in the evening! Overall I am happy with the result of their work but I also spent many hours to work with them. At the end of the day, it is you who will live in the house and it's your kitchen! When it comes to cost and the hours I spent working with them, the overall cost of this project was expensive.

Kitchen Fantastic made my dream kitchen a reality down to details I didn't even know I wanted, but…read moreso glad they had the expertise to tell me about them. There workers were very professional and timely and paid close attention to details. I couldn't be happier. Thank you Kitchen Fantastic!

I purchase a used 2014 Subzero BI-48 from this store with 90 days warranty. Shortly after it was…read moreinstalled the icemaker area started to leak water resulting in the ice frozen together and water leaking in both the freezer and non-freezer compartments. I called the store and they promptly came out to diagnose what might be the problem. The short story is that they came out many times replacing the icemaker, water valve, and door between freeze and fridge. In the end, the problem got fixed. I want to specially recognize their strong commitment to stand behind their sales. Definitely would recommend this place.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

Hands down probably the worst customer service I have received in years. As much as I wanted their…read moreproducts I will go elsewhere due to the lack of service. This is such a disappointment!!!!

Walked in and was not greeted. Worker ask can she help who is next in line. When I walked up , no…read moreeye contact , lack of customer service, and the lady was looking at the customer behind and started snickering. Horrible customer service. When I asked if they have these certain rock pebbles in stock, she just said no , we are out of stock and did not recommend any other solution My first time here was an awful experience. I will never go back. I found what I was looking for on Amazon. The lack of customer service gave me a valid reason why to shop online