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    Daren's Appliances

    2.3 (3 reviews)

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    7 years ago

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    9 years ago

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    11 years ago

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    Aquarius Appliance Service

    Aquarius Appliance Service

    2.9(71 reviews)
    0.8 mi

    This by far has to be the worst customer service I've ever received. 0 stars if that was possible…read more ELIZABETH should not be working at this company she told me after a week of scheduling that their driver couldn't make it.. OK that's unfortunate because we took the day off of work. that's not the issue She proceeded to raise her voice at me and said " HOW IS THIS MY PROBLEM" "GOODBYE!" excuse me? "I'm CANCELLNG YOUR APPOINTMENT GO TALK TO YOUR WARRANTY PROVIDER" You're employed at a company to do your job... reschedule me and provide a solution. not raise your voice and come up with excuses. She needs to be educated on how to TALK to customers like human beings, not like a BRAT and yell. Makes you wonder how she's employed and how they've seemed to keep her employed given the number of complaints below. I'd be surprised they didn't go out of business soon just because of how unprofessional she is. Get help lady!

    The office manager was very rude if you're in a business it's not OK to yell because the customer…read morehas a question it's not OK to raise your voice and it is certainly not OK to hang up on a customer. Because my washer and dryer are out of warranty it gives you the right to be rude that's not OK as a business. I was trying to see if I could afford the fees to get my dryer fixed I understand if you don't know I was asking for a ballpark Aquarius wanted to change 240 just to come out! The lady would not give me a ballpark estimate & yelled at me for asking I asked if she wanted photos yelled some more saying she's not a Technician & hung up! I I called a different repair with better reviews only 85 to come out & they want photos to order the part

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    Gold Coast - Ice machine that was phone service's

    Gold Coast

    5.0(184 reviews)
    10.3 mi

    I contacted Gold Coast because my 16 yr old oven ceased functioning. They had someone out first…read morething the next morning. He diagnosed the problem, said he would have to order the part, and informed me what the repair would cost. I paid for the repair and was contacted a couple days later when the part arrived. The technician installed the part, but unfortunately, that did not fix the issue. A new diagnostic revealed it was a different part and the manufacturer said they no longer make or supply it, so I would need to purchase a new oven. I was not upset about any of this, just a but bummed that I had spent several hundred dollars for a repair that didn't help. To my surprise, Gold Coast informed me they would be refunding all charges above the standard diagnostic fee, including what I paid for the part. The refund arrived a couple days later. I was highly impressed that they were willing to eat the cost of a part in order to maintain good customer relations. I was skeptical of initially contacting them because their website makes it seem as if they work on nothing but refrigeration, freezer, and ice machines. I am so happy to find out they work on all major appliances and I will definitely be calling them for any future needs.

    My six year old upright freezer "high temp" alarm was beeping & what the manual suggested didn't…read morework. Fearing the threat of many dollars in frozen food defrosting, I called Gold Coast, my first time using them. Luck was on my side & Aaron arrived the same day I called. He was on time, friendly, professional and thorough. I appreciate any service professional who isn't pushy when it comes to repairing vs. just buying a newer appliance, which is what Aaron suggested since the repair cost would be close to a new freezer cost, so my new freezer arrives in a few days. I felt the price for the service call was fair based on the time Aaron spent diagnosing the problem. I wouldn't hesitate to call Gold Coast again; I highly recommend them. A+++

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    Gold Coast - Ice o matic machine phone service

    Ice o matic machine phone service

    Gold Coast
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    Daren's Appliances - appliances - Updated May 2026

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