I found Ferrer's Appliances on Yelp when my mom's gas stove needed repairs. Since I didn't feel comfortable working on gas myself I wanted a professional I could trust, and Luis delivered. He quickly diagnosed the issue, ordered the part, and got it fixed in no time. Professional, efficient, and gave me peace of mind knowing my mom's stove was in good hands. Highly recommend! read more

Great customer service, highly suggested. No complaints. Absolutely beautiful family owned business. Very good products. read more

Ferrer's Appliances - Stackable washer and dryer - Appliances & Repair Near Me - Concord, California

After having a negative experience with another company and canceling my appointment with them, I was in a pinch and reached out to Ferrer's. I was blown away with the customer service given by Brittany. She was friendly and followed through with getting a technician to help us the same day! Luis the technician was also awesome, he was knowledgeable and we didn't feel taken advantage of! Ferrer's has fair prices and a great crew. We will keep their number handy for future use read more

I was looking for an affordable, gently used washer and dryer set as mine just went out and I needed a new one asap. I found this place on OfferUp. They were quick to respond, prices were great and scheduling a delivery was quick and easy. They literally were available to come the next day. I live in Vallejo so it was great that delivery, set up and haul away of my old machines was extremely affordable. I absolutely love my new washer and dryer!! I highly recommend this company!! read more

Ferrer's Appliances - LG stackable washer and dryer - Appliances & Repair Near Me - Concord, California

I contacted Ferrer's via Yelp messaging on a Sunday and received a prompt reply the same day. Got appt scheduled for less than 48 hrs later. It was nice to get a text on my appt day letting me know when my tech was on their way. Luis thoroughly assessed my dryer and didn't find anything damaged that would explain my issue but since my dryer is still functioning well the plan is to just keep observing in case the problem comes back. He kindly replaced my cracked dryer vent with a new flexible one and put my dryer back into place. Despite my insistence he refused payment! Technical expertise, 30+ mins of labor and a new dryer vent...send me a bill and I will gladly pay it! Ferrer's Appliances is responsive, knowledgeable and ethical. I highly recommend them. read more

For starters Luis arrived early!! He had been called out for our dishwasher which had no power. I had checked the breaker and it looked like it was in the correct position. When Luis arrived that's the first thing he checked. But he flipped it off and on. The machine started just fine after that!! He checked the machine over and saw no other issues. The amazing part there was no charge! I felt this was more than fair to us. Thank you Luis and Ferrer Appliances. Any future appliance problems you will be the first we call. read more

We have used them a couple of times to fix dryers. Luis was terrific today in replacing our dryer rollers, and cleaning up the lint inside the dryer. I feel much safer for having those done. The cost was a lot lower than I was afraid it would be. I will call them again for the repair of any of our appliances! read more

Great job was fast. new what the problem was. Good price for the call. It was the best appliance repair I have had in a long time. Steven

This is an amazing company. The ice maker for our side-by-side quit working. Ferrer's came out to test it and sure enough it had to be replaced. They ordered the new ice maker, then we waited. Six months! Ferrer's kept in touch and finally the new ice maker came in!!! Ferrer's immediately scheduled our installation and long story short...our freezer is making ice! Luis was the installer. He was on time. Friendly. Efficient. Helpful. Special thanks to Ferrer's for the great service. read more

Methodical, thorough and with patience describes how Luis was able to diagnose the problem with my washing machine. He answered my questions and, because I was interested, he took the time to explain the various functions of what was under the hood. Thank you!! read more

Very happy with my washer and dryer service. First time in 10 year and it was about time. Louise was very nice, smart and took his time to clean them and explained to me some useful information about the appliances. 10 out of 10. Price was right as well. Many thanks will recommend to my friends for sure. Btw they were recommended to me by my friend as well. read more

Ferrer's Appliances - Happy washer and dryer - Appliances & Repair Near Me - Concord, California

You don't call people back when the client calls you or per your contract as a contractor Unreliable your patronizing sorry was not a sorry. Folks be aware read more

I have nothing but GREAT things to say about Ferrer's. From the first point of contact to our last, the service was amazing! Our oven stopped working and within a short time I received a call back from Brittany. She was so nice and was able to get us an appointment the very next day for first thing in the morning. The time frame was 8-11am and the technician was at our home by 8:05. He was friendly, kind, and knowledgeable. He assessed and determined that our oven was NOT broken and kindly showed us and explained to us which breakers to reset for the oven. The fees were GENEROUSLY fair given our lack of understanding of basic electrical wiring lol and the time they spent coming out to our home. I definitely would use them again and recommend this company! read more

They answered on the second ring, and we're able come out the next day. Thankfully it was a quick fix. Polite, friendly and professional. 10/10 would call them again! read more

I've had Ferrer's Appliances come out to my properties a few times over the years to work on broken washers, dryers and refrigerators. Every time, without fail, they have shown up on time and been very professional with their services. As a local small business owner myself, I very much appreciate their honesty, skill and friendly manner. It's good to give local businesses all the support we can, if we lose these hometown quality providers, we'll only be left with corporate options that don't care. Your search is over, call Ferrer's. read more

Our LG washer was unbalanced and moved perilously closer to our dryer. We are elderly and did not want to move the washer. Louis from Ferrer came over less than a day after we called Ferrer. He moved the washer, checked to see it was level and gave us tips on the proper settings for items that are heavy. He patiently answered our questions an displayed exceptional knowledge about various appliances. We plan to use Ferrer's appliances for future repairs and purchases. read more

Very fast and professional and thorough. The cost was very reasonable at $65 for the service charge and that was applied towards the repair.

This is the second time that I've called on Ferrer's Appliance and I continue to be impressed. Luis was the technician. This time, the spin cycle on our washer stopped working. He was able to quickly uncover the cause and we came to the conclusion that it may not be worth repairing due to its age of 8 years. He continued to discuss which brand of washers he thought were most reliable and explained that we should consider moving to a front-load due to the way it's designed and wasn't prone to overloading; which caused our current problem. The first time I used Ferrer's they didn't charge for the service call. I fully expected to pay this time, especially since we weren't making any repairs. He wouldn't take my money. I felt bad that I had called on this company twice and neither time they charged for their time. That's why I'm writing this review. I highly recommend this company for they way they answer the phone, schedule their techs, the technology they use to confirm appointments and the quality of technicians that they hire. I plan to always call Ferrer's first. Thanks! read more

We recently had our bathroom remodeled after the pipes in our wall sprung a leak. After the remodel, our Frigidaire Affinity washer stopped working, and would throw the PAU error shortly after starting any cycle. When I ran diagnostics, it gave the E11 error, related to water pressure. (But I also read online that sometimes the E11 error can be caused by a faulty door switch if there are no issues with the water line or valve.) Someone recommended I check out Sears' appliance repair, but they were full of one-star reviews and horror stories. One Sears review mentioned how fantastic Ferrer's is, and that everyone should work with them instead, so I called them. Ferrer's was able to squeeze me in for a quick visit the next day. They came over, threw on some shoe-cover booties to keep the floor clean, took the dryer off of the washer, and investigated. Turns out the bathroom contractors never turned the water lines for the washer back on when putting the washer back in. #facepalm. They were in and out in less than an hour. Very respectful, communicative, efficient, and kind. (They were also friendly with the more curious of my two cats, and made sure to pet him when he boldly approached them and demanded affectionate tribute.) I'll definitely call Ferrer's Appliances for any appliance needs I have. You should too! read more

My gas double oven had an issue with the timer flashing constantly due to a power surge. Tried all the normal reset things, but finally gave up and started my Yelp search. The first company said they could come out in 6 days. The 2nd company was on vacation (voicemail) and the 3rd had stopped taking new jobs and were going on vacation by week's end. Finally, I found Ferrer's Appliance. Ferrers could send a technician the next morning. Through all the reviews, I kept reading about this incredible technician named "Luis". Believe the hype, Luis is the real deal. He was on time, respectful of our home, and very professional. Luis diagnosed the faulty part, and when I told him I was able to replace the part myself, he politely looked up the replacement part number without hassle. I would completely trust this company for any repair work that is beyond my personal DIY capabilities. read more

These folks were referred to me via America Home Shield to repair my ice maker. They never contacted me initially after receiving the assignment then it took them 2 days to show up. The technician showed up and reviewed the freezer icemaker and told me that a part needed to be ordered to repair. This was on June 17th!! NEVER heard another word from them; I called and left 3 messages with NO RESPONSE at all. It doesn't take 3 weeks to repair anything and if it does you should be in another business. This lack of response for 3 weeks in absolutely unacceptable. I cannot speak on their workmanship, as i have someone else repairing my ice maker. I would NEVER RECOMMED based on this experience!!! Customer service and responding to your customers is VERY VERY IMPORTANT read more

asked them about repair for my washing machine, described symptoms. They said it was probably bad bearings or motor shot. Either way, cost for repair was likely close to cost to replace so they said they'd not accept the repair job. They did NOT make a point of offering to replace - simply turned down the business. However I saw on their web site that they did sell new and refurbished appliances. Because of their honesty in the initial consultation, I asked if they had a new unit they could sell me. Price for new washer (better than my old one) plus delivery & installation was less than big-box store price. Nice, honest people & good service. read more

Not very responsive, I already purchased and installed a stove from someone else by the time they got back to me

I've had them out twice and both times provided realistic suggestions. I've also found his advice to be very reliable.

Daniel & Luis were great to work with! With my tight schedule, I needed someone to fix my dryer during weeknights or weekends and they were very accommodating! They were very professional and timely in their work. Thank you Daniel & Luis! read more

Highly highly recommend!! My oven ignitor went out from age and so I came to yelp to try to find a reliable/reputable company to repair it and also not have to pay with the life of my first born child. After requesting quotes from 4 companies (at 930pm), Daniel with Ferrers was not only the first to respond (within 15 minutes) but very clear with his estimate and answered all of the questions I had. He was able to schedule the service for today (Wednesday, i first contacted them monday night). The technician was very polite and had a friendly demeanor. He was in and out within 20 minutes. Super fast! My Dad passed away last august and he was who I would normally have repair my broken appliances. It really makes me happy knowing I now have someone who can take his place and help me get things back in working order when i need it. Thank you so much Ferrers, you gained a loyal customer:) read more

Ferrers came out and straight up told us to call GE to fix a very delicate part in our dryer (door catch) . They didn't charge anything. Best advice we ever got . I had broken two of the catches myself trying to replace the old one. Exceptional service . On time and under budget . Very professional. Highly recommend them to call first read more

It didn't take Daniel Ferrer very long after he took apart my washing machine's exterior, and a thorough inspection, to discover it wasn't the washing machine but a plumbing problem. Very efficient and honest. And I waited only 2 days for my service. I was referred by a trusted salesperson at Friedmans Appliance. read more

Luis showed up on time, quickly did the repair (clogged drainage line in refridgerator) and the price was very fair. It is so nice to find someone who does quality service. Thank you, Luis! read more

They fixed my dryer and replaced a part within the first hour. My 24 year old washer needed more work. The initial diagnosis was replace the motor. Then he brought a senior repair person on the 2nd visit and the job got done without a new motor. They are competent, honest and reasonable. Just call with your make and model. read more

Prompt, polite, efficient and most fairly priced. An all around excellent combination. read more

Our range's oven failed on Thursday night, and wouldn't ignite. I contacted Ferrier's Appliances late Thursday and they had a time slot on Friday! Luis came to our house, diagnosed the problem and had it fixed within 45 minutes! He saved Christmas!! Thank you!!! read more

Wonderful company. Would highly recommend! From the time I called until my fridge was fixed.....only 2 days and that was with ordering a part that was needed. I didn't have a check so the tech left without me paying at the time of service (Unheard of these days) I received an invoice via my email and I was able to pay online by that afternoon. read more

I was extremely impressed with the good hearted nature of Luis; and extremely professional. They responded within 10 minutes, and came out the next day. Luis spent about 10-15 minutes looking and taking apart my dryer. He diagnosed the problem and told me what the problem was. Their fee to come out to look is much cheaper than other places, and he was well knowledgeable to diagnose it correctly the first time. He was straight to the point, and very time efficient. I highly recommend this company. read more

These guys are great. Fixed my Fridge for cheap!!! Got here fast. Thought I was going to have to replace my 15 yr old Frigidaire. Nope. Had the part in the trunk. read more

Super easy to get a quote and they were able to send someone out within one business day and the technician was able to find the problem and repair our washer same day within an hour or so. read more

This company responded to my Yelp Project inquiry and offered free comments regarding my issue. I'd told them I know my washer issue was a control board issue and they looked into it and confirmed what another company told me - without wasting my time with an appt. or trying to suck me into scheduling one. I'd recommend them on this alone. Thanks :) read more

I can't say enough good things about Ferrer's, but I'll just give a quick thought on their service. My washer broke down, a Whirlpool Cabrio HE, and needed a very specific part to fix...very specific...a terminal connector for the drain pump wiring. No one had the part in town, so I thought I'd try my luck calling Ferrer's. Britney answered the call, expressed empathy & concern for my situation and told me that they may have parts to help though she wasn't sure what they had available. She then offered to get me in touch with Luis, one of their repairmen, to see if he could help. Luis was PHENOMENAL. He was on a job, but called me regardless, to see if he could identify the part I needed. I described the part, and he asked me to text him a few images of what I needed. I obliged, and within a day (remember these guys are busy), Luis texted me that he found a part that would work and told me that I could pick it up whenever it was convenient. Washer is fixed, and life is good. Thanks Britney and Luis for helping this novice in NOT spending a gimugo amount of money to fix a washer. read more

I received a quote almost instantaneously, and set up an appointment for a tech to come visit within a window the following day. The tech showed up within the window, identified the problem, had the part in his truck, and repaired my washer within half an hour. The tech was polite, knowledgeable, and wore a mask, which was appreciated. A pleasant, satisfactory transaction. read more

Luis was very knowledgeable and helpful in leading me to flat out replace our Samsung washer over repairing, even though that's money out of his pocket. Definitely a good experience all the way around and highly recommend for all your future appliance repair and service needs. Will be calling them again, hopefully not in the near future. read more