!!Shout out to Raj!!!…read more We just bought a new home and the previous owners left us their washer and dryer. So you can imagine our surprise and disappointment when we went to use the old washer and it leaked all over the garage and was useless! Anyway, I made the drive out to Friedmans after not being assisted at both Home Depot and Lowes, who also both had limited inventory. I knew about Friedmans because that's where my mom purchased her appliances from decades ago. From the second I walked in to Friedmans beautiful showroom, RAJ was knowledgable, quick to answer my questions, and easy to communicate with regarding my needs. I went in to Friedmans with the intention of just looking at washers, and coming back with my husband at a later time to choose and secure the sale as I wasn't comfortable making this purchase or arrangements alone. I ended up buying a washer that same day, and it was delivered less than 48 hours later and set up by the delivery team quickly and without issue. They even took the old washer away for $50- (winning!) The whole experience was top tier from start to finish and rest assured I'll never even look at another appliance dealer in the future when shopping for my home. Thank you Raj! I hope you're still there next time I come in to make my next purchase.

1.) CUSTOMER Service - 6 out of 5 Stars! DAVID WEST is hands down, the BEST in the industry and…read moretreated us professionally and fairly when things didn't go as planned with a defective appliance. He KNOWS these appliances inside and out. 2.) SELECTION: this store has it ALL. It's like a kid in a candy store--the best and widest variety of every appliance for your home. 3.) VALUE: David did everything he could to research the best products for our (limited space) condo while ensuring the best prices. Besides our refer and dishwasher, we'll be buying ALL our appliances from Friedmans (and David) in the future. Thank you Dave and Friedmans! C & D Crosby

Outstanding, knowledgeable and easy going brothers who assisted us in picking out a new sofa!…read more Delivery was several days earlier than expected as they put in a rush from Ashley. The two men who arrived were professional. They removed our old sofa & love seat while taking care to not harm other furniture in their way. Perfect from picking out the sofa, ordering and delivery! HIGHLY Recommend this business!

I bought a table with chairs and the worker damaged one of the chairs putting it together. The…read moremanager said he ordered another one and he would have someone come put it together to replace it, that was in January (29th) it is now March and I'm still hearing the same thing, someone will come. It's 1 chair! I've even offered to bring it to them and was told no they still couldn't help. So I do not recommend this store!!!!

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

In search of a certain refrigerator parameters for a custom built home and stopped by to see if…read morethey had any in stock. We met the owner and his wife which were very knowledgeable and supportive. They had recently sold out to apartment complexes; they were willing to call us if another comes in.

I've used them at least 4 times. They are very upfront with pricing and what they are able to do. I…read morehave no complaints and I will continue you patronize them.

Top notch! Lyle repaired my 21 year old…read morerefrigerator/freezer to as new condition. He will be repairing my dishwasher as soon as the parts come in. I'll be using them from now on. Great job! Tim Nerby

Personable, explained everything clearly. Was here at our house when they said they would. Very…read morecommunicative. Lyle was our technician and he was very easy to work with, professional and honest. Will call them again at the next issue that arises.

The freezer drawer of my Bosch refrigerator was gathering frost. I called Appliance 911 in the AM…read more A technician arrived the same day. Victor immediately spotted the problem, being able to fix the gasket issue in a matter of minutes. Definitely deserving of the 5 star rating!

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

DO NOT USE!!! FRAUDULENT!!! We purchased DomesticandGeneral…read moreWarranty policy and ARIES FRAUDULENTLY submitted a claim Stating technician repaired refrigerator when the technician never arrived to our home and complete a job. We only found this out when we tried to cancel the warranty policy that ARIES submitted a claim against our warranty policy and because of that we could not cancel it. We have made many attempts to contact ARIES to resolve this issue with no response.

i am beyond pissed however i know there is a god they sent…read morethe same asshole out after i told my insurance provider that i do not feel safe with him coming to my house my dryer has been giving me lots if trouble throughout the years and he has made every every eccuse too deem it non repairable finally lake appliance deemed it non repairable and whirlpool safety department offered to pay half do to it almost catching fire however my insurance company d&g service had trouble finding claim number (so they couldn't replace it ) fully****so meanwhile while they are investigating auditing calls they send this asshole back out who is always rude and trying to tell me what not to do like to day he says its toooo dirt and telling my mother look at this look do your job save your thoughts of me until you get home than discuss it with your coworkers and family

Bought a new stainless steel refrigerator from Liz Nadolny at Homewise Appliances. Liz listened and…read morefound the best solution. It's working well and is so quiet that at first I thought it was not working properly. Love having an ice maker too. Delivery service was a fantastic crew, they were so careful bringing in the refrigerator and making sure it was perfectly balanced before leaving. Awesome customer service all around.

Ken Usedom was very friendly, knowledgeable and professional. He made the whole process quick…read moreand painless. I would very much recommend Homewise

2 weeks ago Anton from Advance Appliance came to our home and revived our dead dishwasher, today he…read morereturned and he fixed an annoying problem that we were having with the slide out air vent over the stove (it was sliding out on it's own and refusing to stay closed.) We were totally satisfied with every aspect of how timely he responded to our service requests, how he explained what was needed, how he performed the repairs and all at a fair price. If we have any future appliance repair needs, Advance Appliance will be who we will call!

Anton Shadrin from Advance Appliance was excellent to work with. He was very responsive from the…read morestart, answering phone calls and texts when other companies didn't even respond. He made himself available quickly to come evaluate the electrical repair needed for my BBQ. Anton provided a fair quote, scheduled the repair promptly, showed up on time, and completed the work without any issues. He even took the extra step to secure the wiring harness better than it had been originally. Very professional, reliable, and detail-oriented. I highly recommend Anton and Advance Appliance.

The best neighborhood appliance store. They respond to the needs of their clients in the fastest…read morepossible time. Thank for your excellent customer service and support

I purchased an 11-year old Kenmore Elite fridge for $400 from this place less than 3 months ago. I…read morefelt assured that they offered a 3 month warranty and the fridge looked clean and nice. I thought refrigerators last a long time so 11 years isn't too old. First problem: Soon after we received it, there was water all over the floor. We had trouble contacting them. My husband called and texted our address to them, then we heard nothing for over a week. I called and finally got someone to come over to "fix" the problem. After they "fixed" the problem, it happened again. So, the problem was not fixed. Second and final problem: There was a power outage last weekend. First thing we noticed was the fudge bars weren't as frozen as they normally were the next day. The day after that, water everywhere. Then we realized the fridge and freezer were't cooling although everything was on and the digital displays said they were at the correct temps, but they weren't. So, I call this company, but no answer. I text, and told them about this and the power outage. They don't call back. Sometimes they return text messages. That evening, I snooped around the back and found that the relay device was melted on one side and rattled when I removed it and shook it, meaning it was fried and needed to be replaced. Also, the condenser was super hot to the touch. The next day, the repair man, Alejandro, came late. They said someone would come "after 4" and he didn't come until nearly 6 P.M. We called and texted to find out when someone would show up, but no communication. He said the relay needed to be replaced, and that when he put a new one on, the fridge still didn't work, so the compressor is bad. He told us the power outage caused this and it's not their fault so they won't cover the repair. They cannot prove that!! It could have just been a coincidence. He admitted to me they had put a new condenser into this unit before selling it. I spoke to a professional repair man, and he said that putting a new condenser on a fridge is very difficult and can allow contamination to get into the gas lines and is generally not done even by professionals, and if it IS done, the fridge won't last that long after doing so. So, Alejandro offers to buy a new compressor and charge us $250 to install it. He said I should contact PG&E and submit a claim to get them to reimburse me for my expenses since this problem was caused by the power outage, but in the mean time all my food is going bad and I'm stuck without a working fridge!!! Resolution: I took the $400 loss, did not give this company or their "repair men" any more money, and bought a new fridge which just arrived today. Moral of the story: Don't trust the products you buy from this company and don't feel reassured by their 3 month warranty. Good luck if you do decide to buy something here.