Bought a new stainless steel refrigerator from Liz Nadolny at Homewise Appliances. Liz listened and found the best solution. It's working well and is so quiet that at first I thought it was not working properly. Love having an ice maker too. Delivery service was a fantastic crew, they were so careful bringing in the refrigerator and making sure it was perfectly balanced before leaving. Awesome customer service all around. read more

Second time in the past six months we have been to Homewise Appliance (formerly Airport Appliance). Both times we were overwhelmed with all the options, but Ken Usedom helped us out big time! On our first visit he showed us all of the refrigerators that would fit our space and needs. We found that there were several that fit our budget and needs. Ken was very knowledgeable about each of the refrigerators and if he wasn't positive about a feature he quickly found the answer. The second visit we had was at their new location. It is a very nice building and had space for our kids to sit while we looked around. Ken was again very knowledgeable and helpful while we found an induction stove that fit our budget. With both purchases we have been more than pleased with the delivery and follow up from Ken. He goes above and beyond and will recommend our friends and family purchase their next appliance from Ken at Homewise Appliance!! read more

Very good experience buying washer & dryer from this location. Mike Moreno made it easy for us to decide which brand and model to get. Highly recommended. read more

Mike Moreno was our sales associate and helped us purchase a new fridge today. He was was very patient and listed to our needs and helped us narrow down which fridge would work best for us. They had a large selection with many different bells and whistles, so it helped to have someone point out the differences. He was very knowledgeable. Good experience and was happy that we are scheduled for delivery tomorrow even though it's a holiday weekend. read more

Walked in and was greeted by Ken Usedom, I asked for a speed queen set, he showed us the floor models, offered a discount for it being an old year, and gave us his card. We called him back two days later to place the order, did the rest over the phone and had them delivered the next day. Pretty seamless. read more

Stopped in randomly while out running errands . I knew my price point and what I was looking for and they had the washer I wanted at an even better price than I hoped for. Customer service was good and fast and delivery went well . Fast and easy . Thank you read more

The service at home-wise is top tier. Their concord location is nice and spacious and has a lot of variety for all sorts of needs. But what makes them different is the friendly and welcoming salesman. I had Mike as my salesman and he was beyond knowledgeable! And professional. He answered all of my questions, showed me how to use different machines as well as the pros and cons of each one I had questions about so I could make a well informed decision. He was great! I was able to get a new washer and dryer delivered super fast too! Super impressed! read more

This place is great! Better than when it was Airport Home Appliance. We purchased a washer and dryer and fridge from them before, and recently went back to buy a new stove range and dishwasher. Zach Rios, top notch salesman, helped us both times we went in and got us rebates as well as good deals. I highly recommend going here for your Appliance needs. The selection was big, service was excellent and the prices were very reasonable. read more

Came in to browse without any expectations Came out with washer, dryer, and a refrigerator for our rental. Our showroom consultant Mike was helpful and attentive from the very start. He was incredible professional and provided excellent customer service. After rebates and free installation, we saved over $300 on the same appliances at other retailers. Thank you Mike!! read more

I wanted to give a shout out to Greg Montoya at the Concord store . I needed 4 kitchen appliances and Greg showed me the appliance brand I was interested in and was very knowledgeable and informative without being pushy. The pricing was fair with multiple rebates available. Checkout and delivery was seamless and Greg was very communicative along the process . I highly recommend Greg if you are looking for a great sales person - it was a pleasure to work with him! read more

We have had nothing but great service and experience with Curtis Frise. We have purchased multiple appliances and he is the only person we go to. He is very informative in the products and has always answered all our questions read more

After a few store visits, we settled on an LG induction range to replace our old gas range. Ken Usedom was helpful throughout, and I feel like we got a good deal. It's a much better experience going through Homewise for an appliance than it would have been to use one of the big box stores. Note, we arranged for an electrician and plumber separately to install the appropriate outlet and cap the gas line. We also bought a Bosch fridge through Homewise (then called Airport Home Appliance) several years ago that we are still happy with. read more

Found the new location, the store is great. Had the wine refrigerator I wanted at a lower price than competitors. The salesman Ken Usedom was helpful. read more

Airport Home Appliance has many great products. The Sales Associate, Ken Usedom was knowledgeable and very helpful. He helped us to make our choice and he was especially helpful while the order was ready for delivery. He responded in a timely way via email and by phone. However, the reason I am only giving 3 stars is because of the the emails I received from Airport Home Appliance while the order was waiting to be delivered. While I was working very hard with my contractor at home, Airport Home Appliance kept sending emails to me telling me that if I did not schedule the delivery within a certain period of time, they were going to give the products to somebody else. I did not appreciate these heavy handed emails at all. Another reason for not going higher than 3 stars is because, when the products were delivered, the delivery truck leaked oil on my driveway. In all other respects, the delivery was fine. But I am left with a nasty oil stain on my driveway now. I am not happy with that. I did received a follow up call about it and sent photos, but at the time of writing this, Airport Home Appliance has not told me that they will fix it. All in all, I liked the selection of products and I think the sales associate who worked with me, Ken Usedom, are the highlights. The lowlights are the behavior of Airport Home Appliance relative to scheduling the delivery and the oil on my drive from the delivery truck. read more

Homewise Appliance - Appliances Near Me - Concord, California

Dustin (employee number DES7282) in pro serves in the man. He helped me order a cieling fan for my bathroom, and helped me get replacement chain saw blades. Sorry Jasson in service department you've been replaced as my favorite home depot employee. These two should be trainers on how to take care of customers. You can call me if you want pro xtra number is 2025. Hope someone actually reads this read more

Homewise Appliance - Appliances Near Me - Concord, California

We had a great experience purchasing our new refrigerator and microwave from Ken Usedom. Ken was great to work with. Very informative and helpful throughout the process. He wasn't pushy at all and allowed us to choose which appliance fit our needs the best by answering our questions and giving helpful feedback. He went to the back several times to check for additional discounts or rebates and came back with printed information/specs to help us compare different products. Delivery and set was also very smooth. They delivered in the time window given and sent a notification when they were 30 minutes away. read more

Mike Moreno has been at airport appliance and now homewise appliance for a long time. He has product knowledge, is experienced, friendly and relatable. He's helped us with our home and business needs. Highly recommended. read more

I am giving a 5 star rating because the manager was very helpful and honest about our wayward Kitchenaid refrigerator. Apparently there is a shortage on them for smaller operations. We order ours over a month before we needed it and it was to be delivered in 2 weeks. Then the back orders started with no end in sight. Of course that wouldn't do so the manager was upfront about it and refunded our money. We found the same fridge from Home Depot delivered in a week. I guess the BIG GUYS are getting the goods easier. We did take delivery from Airport Appliance of our gorgeous Thor Electric 36" range in the correct timeframe so... Well done. Times are weird right now so I suggest getting your appliances early for your renovations. read more

I recently purchased a dishwasher and couldn't be happier with both the product and the service I received from Apaulo. My experience was smooth, professional and straightforward. Easy decision, would recommend. read more

We recently bought a refrigerator from their new showroom in Concord. We were assisted by Liz Nadolny who was very helpful, friendly and was able to get us out the door with the fridge we wanted. She followed up with us after the delivery to make sure we had no additional needs. We hope to be clients again in the future. read more

We had a great experience with the purchase of our refrigerator at Homewise in Concord. Our sales representative Liz was very knowledgeable on refrigerators and helped us pick the one we purchased. Lis was very patient since we were trying to pick from several different brands. I would definitely recommend her to anyone looking for appliances. read more

We walked in Mike immediately listened to what we wanted in a new fridge, he took us to the perfect option. He made the entire process -payment, water line kit, extended warranty set up and removal smooth and fast. Great service we were in and out in 30 minutes. We will be back. read more

I highly recommend Airport Home Appliance. The sales reps were very knowledgeable and responsive to questions and modifications to orders. A special thanks goes out to Mike Moreno for extraordinary service. The team that delivered and installed the appliances were experienced and friendly. read more

We have purchased several appliances at Airport Home Appliances (most recently a refrigerator) and will continue to do so because of the excellent customer service received from Ken Usedom, Senior Sales Associate. Ken's low-key approach was greatly appreciated after working with other high pressure salespeople. Ken's professionalism, knowledge and patience made this recent purchase seamless. Customers will find top name appliances and competitive pricing (*offering deals such as purchase a new LG refrigerator and get a 2nd garage fridge for free!) If you're looking to purchase or replace an appliance for your home make sure to make Airport Home Appliance (Concord) your first stop. Ask for Ken, and enjoy the same excellent customer service we have experienced every time. Scott & Sandy Snyder read more

I have bought 3 appliances from Ken Usedom. I call him my "appliance guy!" Very knowledgeable, easy to work with, and efficient. Got my delivery done quickly and over the phone to avoid having to go into the store. Ken is very responsive and makes sure to ask what's important to customers when making purchases. Thanks for keeping it real and giving me peace of mind. read more

Mike Moreno came through again for our Fire Department. We were in need of new refrigerators for our fire stations and Mike took care of us. We had issues with fitment but Mike was there to resolve all issues. Delivery and install went smoothly . Will go through him again for our needs. Thank you! read more

Airport Home Appliance (now HomeWise) has been our go-to place for appliances for over 20 years, and they have always delivered more than they promised -- in service, products, and quality advice. And for what you get in those areas, they are well worth it price-wise! [Note that the name change did not change the company -- it's just a name change.] read more

We had a good experience at Homewise; we were looking for a replacement 48-inch range. Their showroom is very large, which gave us the opportunity to see several options in person. Mike Moreno helped us--we found him very knowledgeable about all the appliances we looked at. We did make a purchase; we were satisfied with the price, and the sales process was easy. read more

As expected, the response from Homewise home appliance (formerly Airport Home Appliance) was mediocre at best. They didn't address the rude customer service, late delivery, or substandard 48-hour return policy. DO NOT SHOP HERE! read more

We very satisfied with the service at this location. Ken Usedom was very knowledgeable and helpful. For our needs the selection was excellent, and the prices were lower than Costco. read more

I highly recommend this business for your appliance needs. Very professional staff who are enthusiastic to help. The ordering process was smooth with clear communication thanks to Greg out sale associate. He was informative and very patient as we made several changes to the order and had tons of questions which he answered to our great satisfaction. Thank you Greg for all your amazing help! Rachel, the manager is a great problem solver with care and compassion to help customers. We will definitely recommend this company to all our friends and families! read more

Just walked in to the new showroom. Zach Rios helped us immediately. He showed us the stove and dishwasher we were looking for and was able to answer all of our technical questions. He went above and beyond by showing us options for a future range purchase too. We were in and out in less than an hour. Great service! read more

Purchase my KitchenAid dishwasher from Airport Home Appliance after my Sears Kenmore died exactly 12 years to the day. Contacted Curtis Frise who helped figured out what was the best dishwasher for our kitchen. Luckily he was able to direct me in getting the right dishwasher to fit inside my current cabinet opening. Our kitchen appliances are white so Curtis was able to order our KitchenAid dishwasher in WHITE a great price and offered a 5 year year warranty with delivery. read more

Homewise Appliance - KitchenAid Dishwasher - Appliances Near Me - Concord, California

a special shout out for, ken usedom, for putting up with me being a typical woman thank you ken... he showed us so many options and even told us if we need the door to open the different direction that they can do that too... 100% recommended business here read more

Excellent customer service . I was looking for a washer and Ken U. provided excellent service. I will definitely come back to Home Wise and purchase my appliances . read more

We walked in and were happy to be greeted right away by Mike. He gave us great service and helped us pick put a nice LG fridge after ours went out on us. Mike was friendly and knowledgeable and attentive. read more

A huge selection of high end appliances for all your kitchen remodel needs. The staff is super attentive and extremely knowledgeable. This is my 4th purchase with them and I couldn't be happier with the products or the sales team. A special thank you to Apollo and Erik for all their follow up and education. We look forward to the delivery of our newest appliances. read more

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As a prior customer I knew exactly who I needed to see when I was in the market for new kitchen appliances. Mike Moreno took his time to talk to us about the differences with Induction Ranges and electric ranges. He also showed us and explained the benefits and drawbacks of several different microwaves and dishwashers. We were hesitant about buying all three items but with the sales and rebates that would apply it only made sense to make the purchase of all three appliances. Mike was very accommodating as I wasn't able to stick around for long after we discussed all of the options. I asked him to just email me a quote for the items I wanted along with all additional costs associated. He had the quote completed and sent before I made it home. I will definitely come back here if for no other reason than to have Mike as a salesman. Thanks again Airport Home Appliance for employing tremendous people who know your products, inform the consumer with little to no pressure. read more

Homewise Appliance - Mike Moreno's contact info. - Appliances Near Me - Concord, California

We were looking for a new fridge and found this very nice price of Bosch fridges on Black Friday. We were greeted by Mike Moreno, who was knowledgeable, professional, and truly focused on understanding our needs. He patiently answered all questions, provided helpful recommendations, and never made me feel rushed or pressured. The entire process was smooth and enjoyable thanks to their expertise and friendly approach. I highly recommend Mike to anyone looking for a hassle-free and personalized sales experience. read more

Ken in sales was patient and listened to my questions. Got the perfect refrigerator for my space and needs. Bonus. The delivery was seamless. read more