Had a great experience having my dryer repaired by Mark. At no point did I feel pressured into…read moremaking the repair. He just gave me the facts and let me decide for myself. It was a no-pressure, informative approach that I appreciate when you're dealing with something you don't know anything about. Mark was calm, friendly, approachable and professional. He clearly explained and showed me what the issue was, how it happens, and how to properly maintain the dryer going forward. He cleaned up after himself (which I appreciate) and I was left with an almost new dryer! Hoping I won't need to but will definitely be reaching out again when the next appliance goes out!

Have had a great experience with Zuta Appliance Repair on a couple of occasions. They diagnosed a…read moredishwasher problem as a repair that would have been overly expensive relative to the age of the unit, and recommended replacing instead. When we had a problem with an oven not working, Mark was able to come out quickly. When the fix required a new part, which ended up being defective, Mark was great about getting another part and coming back a second time to get everything up and running. Very professional and timely, didn't charge us any extra. Great to work with and appreciate that they stand behind their work. Will definitely call them again if we need help with appliances!

The home visit was prompt and thorough to check my oven's function. The advice was clear and…read morecomprehensive. I would definitely call this business again and recommend to others.

David was top notch!!! Was here in just a few hours after we…read moretalked, no VM no AI just a straight shooter who really understood the problem. I couldn't give him the $85.00 diagnostic fee fast enough, but he refused and said he would order the part and I can pay when he returns. This is the America I grew up in!

Tony is a superb technician. And he's different from most of the people who come to your house to…read moreservice your appliances. He doesn't just fix it, he goes the extra mile at being helpful. He really cares about his customers! When my refrigerator had defrost problems, not only did he completely fix this problem, but he also showed me what he was doing and explained everything, answering all my questions. Then he showed me how to properly clean out all the dust bunnies from under the refrigerator and from the back of the fridge too, so helpful! And his fee for doing all of this was very reasonable! So valuable! Thank you Tony!

I'll happily add my voice to the chorus of grateful, satisfied customers…read more Tony services my 30 year-old washer and dryer, which I moved outdoors a few years ago, and my 20 year-old stove... they are all alive and well. I think Tony can fix anything. He is exceptionally competent and trustworthy. And very reasonable. And friendly... it's actually a joy when he comes.

Our built-in drawer Sharp microwave stopped heating after less than 1 year of use. However, because…read moreit was just barely past 1 year of the shipping arrival date, it was not covered by the 1-year comprehensive warranty. After spending more than $1500 on this crappy microwave, I vowed not to use the Sharp repair program ($300-400) or any Sharp affiliated appliance repair companies. However, I could not find any replacement built-in microwaves of the same size. Through many months of phone calls and emails, I was finally able to receive the replacement part (magnetron) covered under the 5-year magnetron warranty. Labor was not included in this parts warranty. I called a few appliance repair companies. One said they do not service microwave. Then, I was able to schedule with Urban and Denis gave me a verbal quote over the phone ($275). I usually price compare, but I felt this was a pretty reasonable price so we scheduled for a site visit just a few days later. Marat came to do the repair and within 1 hour we had a working microwave again! So the moral of my story is that I'll never buy anything from Sharp again, but I will not hesitate to call Urban again for my appliance repair needs :)

Denis and his and one of his team members came to my home and they did an excellent job. He…read morecommunicated very clearly about the time window and the scope of the job. They were mindful about not creating a mess and cleaning up afterwards. I would consider them for any of my clients' jobs in the future due to their confidence and well run business. I've already recommended them to my friends that homes in the Bay Area and rental properties. Amazing work Denis and team! I will be back and talk soon!

Nathan diagnosed the problem with my oven touch panel before he came out for the scheduled visit…read more He walked me though a reset process while on the phone for about 30 minutes. The oven now works perfectly and Nathan insisted that he would not take payment. FIxEm now has a customer for life! Thank you!!!!!!!

Mom's washing machine broke and she assumed that we would need to replace it with a new washer…read more They were super fast to respond and then fixed the washer super quick. They weee communicative and did a great job

Albert the service technician was very nice , quick to fix the problem, left no mess…read moreAlbert also fixed are Oven Highly Recommend Very fair cost

We bought our appliances here when we remodeled our kitchen and the owners were very nice and…read moreinformative. They have a wide selection of name brand appliances and great customer service. My ice maker recently needed servicing as it wasn't working and they came out on a Saturday and replaced it. The man was very efficient, clean and quick. Again, great customer service. This is where I will buy all major appliances!

I found David on Yelp after seeing his excellent reviews and reached out when my ice machine…read morestopped working. He responded promptly, arrived the very next day right on time, and diagnosed and fixed the issue the same day. The entire process was professional, efficient, and hassle-free. I'll definitely be calling him again for any future ice machine or refrigeration repairs and highly recommend his services.

David really helped us out of a jam when a critical piece of equipment failed. He was prompt,…read moreknowledgeable, helpful and thorough. He fixed our cooler for a reasonable price. We would definitely use him again. Highly recommend.

Man, Roland was awesome. They sent him out to fix my refrigerator, and he knocked it out of the…read morepark. A+ work. He knew exactly what he was doing, got everything handled, and made sure it was right before he left. Honestly, the best part was we ended up talking for about an hour and a half about life, family, and all kinds of random stuff. Felt less like a service call and more like catching up with somebody you've known for years. Good people are hard to find, and Roland is definitely one of them. Refrigerator is working great, and the whole experience was better than I could've asked for. Appreciate you, Roland!

This guy is great. He is very timely and really knows his stuff. And he can handle a wide range…read moreof problems.