I want to say I love this store and the people that work there,but that where it ends . I have shopped here for years and me and my new wife bought a large round table chairs, and a china cabinet. I payed more to have it delivered. Let me say it would have been better if they just drove by and pushed it out of the truck. These clowns are you ready, ROLLED MY GLASS CHINA CABNET DOWN THE STREET TO MY HOUSE..........yes i said rolled and of corse it was damaged on one corner. It was a miracle it was just a one corner . I was livid and call the store right a way ,they said they were sorry and would fire them right away and come to look at the damage............she NEVER came. I would have let it go there, but the tape they put on the glass doors to ship it got on the wood and damage it.Soooo I called again she said she would come and check it out again..........you guest it, she never called or came. I called her and she now said she would send a man to look at the damage............he never came ........................(_)***&^$$#!!#@#%,needless to say i am ready pissed off at this point. I called again and she said she would just order another cabinet and it would be there soon.........didn't hear from them for weeks ,so I called she then tells me that she couldn't order a new one because we don't have the old box .......WTF........the one the they rolled the cabinet in and destroyed...............god kill me now .........this whole time by the way and the know this, my wife was having a very rough pregnancy (twins) and lossed one of the babies.........do you think their cared.......F NO!!!!!! WAIT theres more ,they said they would send another guy to look at the damage. He did come and looked at it and said he would to talk with the store about it.............that was weeks ago and I have hear NOTHING,even after calling many times and nothing. ........It is sad, becaue like
I said they have great people and beautiful stuff there so what do I do now......?
very sad customer
Sandy and Richard read more