Outstanding, knowledgeable and easy going brothers who assisted us in picking out a new sofa!…read more Delivery was several days earlier than expected as they put in a rush from Ashley. The two men who arrived were professional. They removed our old sofa & love seat while taking care to not harm other furniture in their way. Perfect from picking out the sofa, ordering and delivery! HIGHLY Recommend this business!

I bought a table with chairs and the worker damaged one of the chairs putting it together. The…read moremanager said he ordered another one and he would have someone come put it together to replace it, that was in January (29th) it is now March and I'm still hearing the same thing, someone will come. It's 1 chair! I've even offered to bring it to them and was told no they still couldn't help. So I do not recommend this store!!!!

In search of a certain refrigerator parameters for a custom built home and stopped by to see if…read morethey had any in stock. We met the owner and his wife which were very knowledgeable and supportive. They had recently sold out to apartment complexes; they were willing to call us if another comes in.

I've used them at least 4 times. They are very upfront with pricing and what they are able to do. I…read morehave no complaints and I will continue you patronize them.

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

Bought a new stainless steel refrigerator from Liz Nadolny at Homewise Appliances. Liz listened and…read morefound the best solution. It's working well and is so quiet that at first I thought it was not working properly. Love having an ice maker too. Delivery service was a fantastic crew, they were so careful bringing in the refrigerator and making sure it was perfectly balanced before leaving. Awesome customer service all around.

We recently purchased a Whirlpool refrigerator here. They had a great selection, which help us…read morenarrow down our choice. The price was competitive, and the refrigerator was delivered sooner than expected. We worked with Ken Usedom, and would definitely buy another appliance from him.

!!Shout out to Raj!!!…read more We just bought a new home and the previous owners left us their washer and dryer. So you can imagine our surprise and disappointment when we went to use the old washer and it leaked all over the garage and was useless! Anyway, I made the drive out to Friedmans after not being assisted at both Home Depot and Lowes, who also both had limited inventory. I knew about Friedmans because that's where my mom purchased her appliances from decades ago. From the second I walked in to Friedmans beautiful showroom, RAJ was knowledgable, quick to answer my questions, and easy to communicate with regarding my needs. I went in to Friedmans with the intention of just looking at washers, and coming back with my husband at a later time to choose and secure the sale as I wasn't comfortable making this purchase or arrangements alone. I ended up buying a washer that same day, and it was delivered less than 48 hours later and set up by the delivery team quickly and without issue. They even took the old washer away for $50- (winning!) The whole experience was top tier from start to finish and rest assured I'll never even look at another appliance dealer in the future when shopping for my home. Thank you Raj! I hope you're still there next time I come in to make my next purchase.

1.) CUSTOMER Service - 6 out of 5 Stars! DAVID WEST is hands down, the BEST in the industry and…read moretreated us professionally and fairly when things didn't go as planned with a defective appliance. He KNOWS these appliances inside and out. 2.) SELECTION: this store has it ALL. It's like a kid in a candy store--the best and widest variety of every appliance for your home. 3.) VALUE: David did everything he could to research the best products for our (limited space) condo while ensuring the best prices. Besides our refer and dishwasher, we'll be buying ALL our appliances from Friedmans (and David) in the future. Thank you Dave and Friedmans! C & D Crosby

------------------------------ Rating: 5/5 Stars…read more"I cannot thank Center Appliance in Tracy enough for their incredible service. My sister and I are senior citizens caring for a disabled man, and because we do laundry all day, every day, getting a replacement washer was an absolute emergency. We called Center and they helped us find a front-loading machine that perfectly meets our needs. From the initial call to the delivery, the experience was seamless. The delivery team was professional, efficient, and even cleaned up the area before they left. Thank you so much, Center Appliance, for taking such good care of us. Pete our Salesman knew exactly what we needed, and the delivery team Cameron and Kevin. So polite and patient with us. I would define thIs as "WHITE GLOVE SERVICES .

Purchased a GE refrigerator from this business on 9/19/22 for $3400…read more On 10/14 our ice maker went out. We called and scheduled repair. On 10/20/22 we returned home after being gone for several days to find our freezer out and every spoiled. Went to this store and spoke to Manager, explained our issues and of course there was great frustration in my voice but no yelling, no cursing just upset with a horrible product. I asked if we could get a replacement refrigerator, "No, we're a small business we could never accommodate that request." Then asked if they would pay to replace all the product I lost in the freezer. "No, we don't do that." Not one word of concern for what just happened, not one word of sympathy, not one suggestion on how we could remedy our issue. He said he'd give us a service number to call but "you have to be nice to them when you call." What, are you kidding me? Have you not heard a word I've said? As we were leaving, he said to my husband as I'm standing nearby, "tell you wife I hope she has a better day." We intentionally, purchased in Tracy as I firmly believe in keeping our money with our merchants but never again and certainly not with this merchant. Horrible customer service and dripping with misogyny.

I've bought a number of appliances from Leo at A-A, and he's been great to work with. Their prices…read moreare competitive, he's sometimes able to source and deliver items under tight time constraints, and they're local and small rather than some big-box behemoth with terrible practices.

Very honest salesperson! We went in there looking to support local small business with a list of…read moreappliances that need replacing. Get this -- they actually recommended I buy one of the appliance I am trying to procure at AA Kitchen from Costco instead!!! The sales person was looking online to give us the best price on each appliance on my list. However, they cannot match the holiday discount Costco was providing on this one specific appliance on my shopping list! If this is not integrity, I don't know how you define your world. I know other people wrote of them being not very responsiveness. I had a few days playing phone tag with them, too. But, we are near holiday season. We just drove up with our list, sat down, and worked with them in the shop. TL/DR: if you are looking to support a honest, hard working local small business, take your appliance shopping list to AA Kitchen first!

Great people to deal with. Feliciia Marhx was our salesperson. She did such a good job explaining…read moreall the features and benefits of the appliances we bought, was super responsive as we shifted delivery dates and was always checking in during the install itself. Subsequent service asks were attended to promptly, with personal attention to detail and follow up. Superb service and great company!

I almost never write reviews but the experience was so good that I have too…read more Everything went so smooth, so easy that I had my selection done in less time than it took to drive there. And I got washer/dryer installed faster than I expected (I didn't need that last trip to the laundromat!) And when there was a small issue, they handled it quickly. Brandon even drove the piece to my house.

Worked with Erik Valdivia. He was super nice and helpful, and he wasn't pushy or trying to upsell…read moreus. The showroom was also very nice to look around. I'd recommend this spot to anyone looking for new appliances.

Have been a loyal customer for about 11 years but the recent experience was very dismissive. We…read morehave purchased many appliances from Airport Home Appliance, going back 2015 --a time when the older gentleman operated the stores on the other side of the street. During January 2026, I purchased a new LG dishwasher from Homewise Appliance (formerly Airport). About a week ago, our dishwasher motor began making a high-pitched sound and in three to four days stopped working. We called them immediately sharing our concerns that this is happening within the warranty period. I have elderly people at home for whom I care, and this is a major inconvenience for us. Erik, my sales manager had provided a very good sales experience and spoke very highly of LG. Homewise Appliance also sold me an additional service plan at an "additional cost." I was specifically told that purchasing this service would get us immediate attention from technicians who worked closely with Homewise Appliance, instead of our having to rely on a home-warranty company or find our own appliance-repair technician. I was also told that if the appliance could not be repaired, it would be replaced. I verified these assurances multiple times and paid extra because home-warranty companies do not generally show any urgency. I have now called Homewise Appliance several times, but no one seems concerned about resolving the problem. I am now being told that Homewise has no control over the repair company and I need to deal with LG myself. If that is true, why was I sold any additional service plan besides the basic warranty at all? The truth is that many independent appliance-repair companies in the Pleasanton area will respond within 24 to 48 hours. There is no reason for customers to pay Homewise Appliance for an additional service plan if the company cannot provide the prompt and reliable assistance promised during the sale. A good sales experience with a family-owned business means very little if the company disappears when the customer actually needs the service for which they paid. I expect Homewise Appliance to arrange an immediate inspection of my dishwasher and honor the terms and representations under which this additional service was sold to me. Instead, I am now faced with having to deal with LG directly, without any support from Homewise, while Erik is away on vacation.

We came here to purchase a variety of succulents and maybe other plants. Sean B greeted us by the…read moreentrance. He showed us a limited selection of succulents that were different from other places. We bought a total of 10 items, and we were given a great deal. We also received a container of their very own brand of liquid fertilizer. Sean expresses to read the instructions on how to use the fertilizer. He was very helpful and knowledgeable.

Great attentive service. Large variety of of established trees and assortments…read more Good first time experience. Rob helped out tremendously.