Amazing - Shelia and Tom are the epitome of amazing customer service! We needed a storage unit…read morequickly and they took care of us! Would recommend anyone needing storage solutions to give them a call. We would not hesitate to call them again if needed!

***BEWARE - RENT ANYWHERE BUT HERE!!!! **** Shiela is…read moreincredibly rude! In their bio they say they treat everyone like family...I don't treat my family like that! My husband was driving a van to pick up and close out our unit. The gate was open, so he drove in. She chased us down in her golf cart, to inform us that we had violated the rules and should've entered our code. We apologized and proceeded to empty our the few things in our unit. When I asked the procedure for closing out the unit, she fired a bunch of questions at me, to see if I had gone through the proper steps. I told her I didn't know the procedure as we just decided to close out the unit that day. That's why I was asking what the procedure was. She made us stop what we were doing and go put in the code for the gate. Then she said to stop in the office on our way out. She never explained the procedure. She informed us that it's all in the contract and again was unbelievably rude. We signed the paperwork and couldn't get out of there fast enough!!

Things have been pretty tough financially for me lately I've been in the storage for nearly 5 years…read moreyes, my rent has gone up over that time (like everything else in Gilbert AZ) but I can tell you that I got a call from Peter After a feedback comment I left saying that it's priced me out of the storage market. He lowered my rent substantially and told me so during that phone call. He was very nice and this really was a blessing because I don't have anyone to help me move my stuff out and I'm almost 70 years old is that alone it's worth the top star rating in my book. If you have any problems reach out to Peter he can help.

Sandy was informative, friendly and helpfull. I Would recommend this facility…read more Supercalafragalisticexpaladotous.

Sketchy clientele and employees that cannot seem to think for themselves. Dirty units that are…read moreprone to leaking. I needed some help with property lost on the premises, and these jokers could not bother. Moving out this weekend. I suggest that you look elsewhere if you need secure, safe storage and decent customer service.

They have always been super helpful and friendly since I first rented a unit from them over a year…read moreago. The lot is always clean and the staff is great! They go above and beyond. Just last week Rich called to see if my husband lost a set of keys because he found some on the lot. They were in the same row as our unit and he hadn't seen anyone else in that same area. They weren't ours but so kind of him! I recommend this storage facility to anyone who is looking for a friendly and clean experience!!!! Not to mention I've never felt like our belongings were at any risk!

Cameron was awesome. Professional and courteous the location is very clean and well lit.read more

Let's start by saying that I hardly do reviews. I expect a great experience when paying for…read moresomething; if it isn't great, try to move on and enjoy life. It's hard enough to be a single father in a state where you don't know anyone. Add moving or storing by yourself, and it sucks. First, I've never dealt with a more straightforward process and excellent pricing as I have here. This place is worth the price. What makes this place unique, though, is Natalie! In the deep recesses of a dark storage room came a bright light. I seriously thought it might be an angel or ghost . An angel was the correct answer. Natalie ensured I could get set up easily, offered to help, and told me she'd be around if I needed anything. The difference was that it wasn't that usual fake, "I have to do this" kind of thing. She didn't know that I was having a rough day and in those few moments, she completely turned it around. I'm not so annoyed with having to store things now !

Safe and Secure location. RV stored at Island Storage and…read morenever had any problems. Easy access to facility and close to the freeway. Owners are friendly and respond quickly if you have questions. Would highly recommend Island Storage for any storage needs. Lot rental price is amazing

Clean, secure and reasonably priced. I keep our TT and a work truck there and have never had any…read moreissues.

It's a cool nice storage place, decent price too. Only thing I didnt like was that the door you use…read moreto get in building is an automated sliding door but you can't keep it open. Soooo that means every time a mover is moving something in, you have to put in your code to open it again. So I had to stand by the door in the 100 degree weather to keep it open for the movers to move my stuff into the unit. If there was a way to keep it open, no one explained that to me when i went to pick my keys up.

Hello, i had a great time since my check in and my check out at StorQuest. Simple walk-in and…read morewalk-out. The service was good, every time i walk in to check my storage was clean. I ask to keep my stuff safe and they did it, so I am happy.

I had a great experience with this company. MINA was thoughtful and patient with me. She made the…read moreentire process seamless and stress-free.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 375 E Elliot Rd is no exception. Our Gilbert storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near E Elliot Rd and S Gilbert Rd, we're trusted by neighbors in Farmhouse Meadows, Ka-Lo Park, Val Vista Lakes, The Islands, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

stay away from all nsa,, right space storage, they never answer their phones at any office, wont…read moretake a message, and their web site dosen't work, ever

If I could move my stuff out any faster, I would. I have rented a unit here for about 5 years now…read moreand easily twice a year iStorage has raised the price. In comparison I have another unit, larger, at a competing storage facility 1 mile down the street and in the 10+ years that I've been there, I have only had one or two price increases. It was upon this last price increase that I realized I was now paying over $200 a month for a 10x15 ft unit. When I go to iStorage.com to seek out new prices, they have my same unit advertised for $138 a month. It's not an introductory rate it's the standard rate. So I am essentially paying 50% more for being a long-term customer. Makes perfect sense right? So I opted to call in and talk to customer service. Nobody could help me but they told me that they would have the site manager reach out to me. We never connected successfully. Every time I tried to call back I was routed to a voicemail. So I called customer service again, and again they dispatched a call to the site manager. That call happened a couple of days later where we had a conversation about prices, and the woman told me she would contact me back with anything she could do. She never contacted me back. So I guess in the eyes of iStorage, short-term customers are key because they don't really care about keeping the long-term ones. And since I'm on my way out, I can also include in this review, all of the times that I went to my storage unit early in the morning only to find somebody sleeping in their van outside the unit next to mine. One wonderful summer day I arrived to the smell of human urine at the front of my unit. This is not a one-time occurrence and oftentimes you can stroll through early in the morning and see people camped out. If somebody from management would like to reach out from me and complete the conversation that we began, I would be more than happy to reevaluate my review but as it stands now I am diligently working to empty out my unit and cannot wait to be done with my business with iStorage.

Sienna, is a very professional storage person. She's super helpful with all aspects of storing…read moreone's RV at this facility.

Bought an RV from them. Have to say they were the nicest and most professional business I have…read moredealt with in a long time! Go there! I promise you won't be sorry!