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Go Creative Wireless

3.2 (34 reviews)
Closed 10:00 am - 1:00 pm

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5 months ago

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11 months ago

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Erica S.

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2 years ago

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2 years ago

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2 years ago

Brandon in tech services is excellent. He takes the time to help with your problems and is always willing to help. And he calls you back.

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4 years ago

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Erica S.

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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6 years ago

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6 years ago

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7 years ago

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7 years ago

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4 years ago

Finally we have fast Internet at work we couldn't even send emails before.

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5 years ago

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6 years ago

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6 years ago

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4 years ago

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8 years ago

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9 years ago

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7 years ago

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6 years ago

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4 years ago

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6 years ago

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Review Highlights - Go Creative Wireless

Thank you also to Roscoe for following up so quickly!

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Spectrum - We cut the cord today

Spectrum

(89 reviews)

Went there yesterday with my elderly mother to close her account for TV that was under my deceased…read morefather's name and to open a new account under her name. She chose the channels she wants and he assured her that a technician would come by today to hook up her receivers. The tech showed up today (late) and told her that he was there to hook up her TV and her Internet. She was confused because not once did she say she wanted Internet and she certainly never authorized that. They never gave her a printout of what she was signing up for and come to think of it, she never signed anything at all. So how they get away with doing things like this is beyond me. The guys who work here are only interested in selling stuff to you, probably for a commission. They lost a customer because who would want to stay with a company who does these kinds of things? I'd give them zero stars if I could.

Spectrum is just a terrible company that really doesn't care at all about their existing customer…read morebase. My cable bill was so ridiculously high that after decades of customer service abuse I had to switch to U-Tube TV (one of my best decisions ever), but I stuck with Spectrum for what they called their special rate, on my internet. In the last 14 months my bill has increased by nearly 50%. Their customer service department says they stopped two promotions for existing customers and only offer aggressive discount promotions to brand new customers. I will definitely be taking my business elsewhere. With Spectrum 30 plus years of loyalty is not worth a thing.

Verizon

Verizon

(164 reviews)

$$$

This store HAS 2 STARS * * which tells all. A very poor…read morerating by the yelp standard. The only way that this could be anymore accurate is if it had ONE star. Read the reviews and see the recurring theme~ I won't make this an EPIC RANT~ however this should be known. I had a ridiculous new phone issue that cost me around 16 hours of my life ( was probably more) and lost income from December to March in trips to this stupid store. The problem was partially with the phone but more so with the service and I had to suffer through random employees guessing at the unsolvable problem, with bunches of pointless phone calls to customer service, from within the store with employees (ironic) yet not telling me they were taking guesses at the problem and speculating the entire time. *No existing protocol for such a problem exists and it likely remains that way.(Yet T-Mobile DOES have a fail/safe for such an issue)* Trip after trip after trip to the store- all with an undercurrent of increasing condescension and being patronized. I kept coming back and entertaining the nonsense because I REALLY DIDN'T WANT TO LEAVE VERIZON (Stockholm Syndrome) until I finally got fed up and cancelled everything and simply went to T-Mobile in mid-March. Ironically, I was with verizon for over 16 YEARS with no problems. In less than an hour I had a new fully functional service and strong signal bars everywhere I go with T-Mobile. On a few of the trips I had to suffer through with this store some mindless "Party music" that seemed to hold some importance. Some employee kept playing the party music noise which was counterintuitive, undermining the integrity and seriousness of the store and my problem. The party music was derailing my thought process, and focus and I probably would have said YES to anything to be able to get out of there!! No one seems to read the customers here. Maybe mistakes, and poor customer interactions are covered or hidden to maintain a status quo as often is the case in retail? Maybe the store is poorly run. I don't know. As for the company verizon, I had a pretty good overall career experience, and some satisfying interaction with other verizon stores, but this store FAILS. Something is wrong here. Most people will not likely have an experience such as myself and some others on here but It is no wonder verizon is hemorrhaging customers. I'm also now paying $50 instead of $73 per month as an accidental BONUS!! We were also motivated to cancel the lackluster, problematic verizon home cable and internet as a result of this painful encounter.

Thanks Tarek for your patient help with my phone! Unfortunately after glitching a lot over the last…read more2 years, my 13 was DINE! So...I decided to get my new phone upgrade! (FREE) I really appreciate the fact that he wasn't in high pressure sales mode! He showed me all my options, costs, savings etc...and he helped set it up. I've been coming to this location since they first opened and have always had great customer service! Not sure about all the crappy reviews? I think maybe they expected more than what the stores are set up to do... They're really for sales and minimal tech support. They do a great job here regardless of what the 1 star reviews are saying. Highly recommend coming here and please note, this is a corporate store and I have made the mistake of going to an "authorized Verizon dealer" store twice where both times I've had BAD experiences-both occasions they totally messed up our account! Shady dealings! High pressure sales approach and lies. Stick with the corporate store! Thanks Verizon! Happy 31 year customer!

GeoLinks - Enterprise-Grade Internet Solutions

GeoLinks

(62 reviews)

So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

Lytwave - Lytwave's VOIP service makes it easy for local businesses to stay connected. We offer customizable phone setups with our local support!

Lytwave

(17 reviews)

The company respond immediately to My concern and end up…read moresending a tech person as a courtesy to My house to verify that the system runs smoothly . Amazing

PSA: when looking at reviews, check the dates. You'll see a clear pattern of disintegrating…read morecustomer service from 2024 onward. Having been a customer of Mitec's internet service since 2015, my innards turned to ice when I was notified in 2024 that the company had "spun off the Internet department into its own standalone business," along with reassurances that the high quality of service would continue uninterrupted (my paraphrase). And then the troubles began. The internet speeds were slower and slower. I'm self-employed and work at home, often through the weekend, so the slow speeds were noticeably causing me work delays. I was in denial, though. Then there came what I could not ignore: a substantial outage, during which I was unable to hold scheduled meetings with two clients. Afterwards, customers received a multi-paragraph 430-word email from the general manager, expressing his belief in "honesty and integrity," promoting the dedication and commitment of the team, explaining the outage, and promising "a credit off next month's bill" as a thank-you for supporting a local business. Anyone can say anything, and you may have guessed from the foreshadowing that there was no credit on my next month's bill. Was I surprised? Yes, because I had been used to the previous excellent customer service and No, because obvious. I emailed to ask for the credit on February 16. I emailed again on March 3 and received a response on March 4. How much was the discount? A whopping $6.49, when I lost 3 billable hours that, trust me, added up to quite a bit more, and had to rearrange the following week's schedule to make them up. It bothers me to drop a local business in favor of an immense corporation, a corporation that I personally loathe for many many reasons. Originally I was on board with Mitec primarily because it was a small local business, even though there were other, cheaper alternatives. And until this change, I was very happy with Mitec, I was okay with the cost because it was dependable, the technicians were always fantastic, and the customer service was nothing short of amazing. I recommended them whenever the subject of ISPs came up. When this other provider came knocking, offering $500 in gift cards, along with a monthly savings of $14.99 for speeds that tested as much, much faster, I emailed Lytwave asking if there was anything they could do, could they get me higher speeds? Failing that, could they match this other company's price? There was, as you might have guessed, no response. I switched. The last day I used Lytwave was September 30, 2025. I meant to cancel but forgot. On November 7, I wrote to cancel my service. I received a response on November 10 that included a cancellation form for me to fill out and this note: "The form requires you to select a termination date at least 30 days out, but if you prefer an earlier date, please enter it in the 'Reason' section, and we'll do our best to accommodate your request." I filled out the form and returned it within minutes. Did Lytwave accommodate or even remember my request? Remember the foreshadowing. No, they did not. In fact, they claimed that my service was "active and used" during those two months when the reality was that I had stopped using Mitec on September 30 and unplugged my router a week or two later, and so had not used the service for all of October, November, and the 10 days for which I was billed in December. Remember the general manager's proclamation of his belief in "honesty and integrity"? Did I pay? Yes, all of $136.41 with the tacked-on late fees. So much for doing their best to accommodate my request. Let this be a cautionary tale. If a small local business wants to keep its customers, it needs to provide good customer service. In contrast, last week I needed to call customer service at the big loathesome corporation. My call went through, I talked to an agent, he solved the problem, and that was that. I used my $500 in gift cards for groceries and Christmas presents, and this year, I'll save $179.88 on internet service.

Go Creative Wireless - isps - Updated May 2026

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