My wife and I recommend going to another Metro T-Mobile store. This one does not seem to want to…read morehelp customers. My wife and I almost turned around and walked out. not much help whatsoever. It was like The Walking Dead in that store. It's so much more worth driving a few miles further to a helpful location with friendly faces and upbeat attitudes that act like they care or they do care.

I went in there to help my Uncle switch back the service on his phone. I barely said anything and…read morethe woman, who knew nothing about my mood or what I needed put her handed up and told me I needed to calm down lol I looked back at my Uncle who laughed because I was calm. She was the same girl who was rude to my Uncle and Step Dad the day before both in person and on the phone. She was also rude to my Step Dad again on the phone when before we went in the next day. She had purple in her hair and it was in pigtails. She looked like she was annoyed by having to assist and sounded bothered on the phone with having to answer questions. We've since switched my uncle from Metro to AT&T.

Huge thanks to Crystal P., Senior Mobile Expertat the T-Mobile Simi Valley store! She was…read moreincredibly kind, patient, and professional. Crystal caught a mistake from a previous upgrade at another location and also quickly realized that what I thought was a screen crack on my iPhone 16 Pro Max was actually just my screen protector. Her sharp attention to detail saved me a lot of stress. Truly outstanding service--highly recommend asking for Crystal!

Trying to deal with an issue with my account I tried to use the app and it would not complete the…read moretask I needed. I called customer service who said I needed to go to the store. The store told me to use the app. And the app did the exact same thing as it did before. Do you see where I am going with this? They tried to assist me. I had to wait about 15 mins to get help. They did everything they could but did not resolve the issue. I will speak to someone in customer service tomorrow. They will probably tell me to go to the store....Oh well. Follow up/: It appears that the issue was fixed. Jesus was excellent at resolving this. Customer service never returned my call however after calling in they told me it was taken care of.

We hired SJO Consulting because we needed to upgrade our…read more internet & phone systems. The installation went smoothly. The sound quality on all our phone lines is great, and the internet is working 5 times as fast. At a fraction of the cost.

My company's phone system needed to be upgraded due to our growth and our TelePacific contract was…read moreup for renewal. I called Michael at SJO Consulting for a second opinion and he reviewed our phone vendor's recommendation and the TelePacific renewal contract. With Michael's help we uncovered a number of issues and were able to save money and obtain a better solution. Thanks Michael!!

Alan, Richard, and the rest of All Connected have been successfully helping our Los Angeles small…read morebusiness grow our computer network for 5+ years. Taking us from a small 1 building network, to a network that now has 5 unique interconnected (and ALL CONNECTED) locations has come with a bunch of challenges, but Alan always has the right path of action for us. AC now helps us manage our Windows based network, a Citrix environment for remote access to programs, our mobile connectivity, backup our crucial data, and our web infrastructure. Growing the company from 5 or so employees to about 50 in the last few years has changed the IT needs significantly, but Alan and Rich have been able to forecast the correct direction for network growth. Anyway, as computers are slowly taking over the world and supposedly making life more efficient and easier, you need an expert to help you plan effectively and implement solutions. All Connected has my vote for the best IT firm in L.A. and one we will count on for years to come. Go All Connected.

From the owner: AllConnected focuses on cloud technologies, security, business continuity, IT support, and disaster…read morerecovery solutions for small and medium businesses. Clients rely on us to provide 24×7 IT support services, reduce their risk of facing cybersecurity threats and disasters, and ensure their IT infrastructure is resilient and available. Our suite of advanced security, network management, and tested disaster recovery services ensure your employees will stay connected and protected. We help increase productivity and develop strategies to help clients meet business goals, including compliance. Other capabilities we deliver include: Cloud infrastructure and backup, Cybersecurity Assessments, Disaster Recovery as a Service, managed (or outsourced) IT, Managed Detection and Response, Network Operations Center, and Security Operations Center. Are you a business owner looking at the advantages of outsourcing IT services? Our smartConnect program is a fixed-fee, all inclusive, 24x7 service for small businesses with 15-75 workstations. In addition, we focus on virtualization, strategic and technical consulting, and supplemental NOC and support services for companies with 50-1000 users. Key partnerships and technologies include Cisco, VMWare, Microsoft, Citrix, APC, HP, and more.

Lorenzo responded quickly and was very helpful and efficient, also provided good advices…read more He also did a remote problem diagnosis before coming in to save time, very thoughtful service. Very satisfied.

Called Phone Expert to fix a damaged landline phone connection. They responded quickly. We…read moreinadvertently gave Lorenzo some incorrect information about the prior phone hookup, he nevertheless patiently diagnosed the problem and solved the issue, professional all the way. Can't recommend this company highly enough.

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

I work in a medical laboratory, and we're in the process of adding several new automated,…read morehigh-volume laboratory instruments, which connect over TCP/IP and transmit a substantial amount of data to our LIS system. The network design we inherited was not optimal, so we were looking at improving the topology while adding capacity. I was looking at several vendors to run some fiber from our chemistry room and one existing IDF back to our server room / MDF. I looked at several vendors and wasn't impressed. I had a vendor I'd previously worked with, but they weren't as responsive as I'd liked. This project is moving fairly quickly, and we needed someone to do the work sooner than later. During the process, I found Fusion Networking and Technology. I reached out to them for a quote, and received a call back the same day. I spoke to Gaspar, who was friendly, professional, and pleasant to speak to and work with. He came out to do a job walk the following week (I had some WFH days and various meetings, so the delay was on me, not on them). We discussed ideas, and then he sent us a quote (which was a good price and very fair), and contacted me to schedule the job. We happened to be in the office working on a Sunday, and he wondered if he could come out the same Sunday and start the job, which was a real treat. Gaspar and Junior drove out, showed up on time, and got to work. During this work, they were very careful respectful of our facility and laboratory instruments, and cleaned up after themselves. They completed the job at about the time they were scheduled to finish, and tested everything to make sure the fiber was performing well. The installation was tidy, attractive, professional, well-labeled, and they even left us a few extra fiber jumpers, which we didn't even know we wanted or needed. I tested all the runs myself and everything was connected at 10 Gbps, as expected. Unfortunately, now, we have to tidy up / mine out the old 66 blocks, mushrooms, cross-connect cables that happen to be OUR mess (which we inherited) and look horrible compared to the awesome work they did! But that's on us! If you need some fiber or cabling work, Fusion Networking is the way to go. Timely, professional, friendly, and affordable. I highly recommend them!