This company is GREAT. I have VoIP for my business and could not be any happier with the service…read more Had a previous VoIP and was a nightmare. You have a problem, call them and immediately it is fixed!!!! Love all the people that are at this company!!!!!!!!!!!

I agree with other reviewers. Their Early Termination fee is outrageous - 50% of the remaining…read morecontract which they cryptically lock you in to for 3 years! The cable and internet companies don't even lock you in that long. And they craftily put the Early Termination clause on one contract and the Length of Contract on another. You have to pay thousand of dollars to purchase phones and then the monthly fee is pretty expensive in comparison to a land line. Then when I would call monthly to report calls being dropped or static all over the line - they would always blame the internet connection (which mine is 200/200 with a QoS and could stream video from Hulu/Netflix no problem). I love VoIP but I would recommend looking elsewhere for similar or better service at a better price. I've switched and I'm having none of the issues I had before at less cost per month.

Ooohhh I loved the remodel! Plus they had a restroom for customers! Anywho- went in tonight Jesus…read moreapproached me within 10 minutes. He was so patient with me. Technology is not my thing. I went in due to my phone not charging. I had to do a change of responsibility in my account. It was a 2 hour process he stayed after hours and never made a complaint. I appreciate you helping me out and listening to what I needed and not what you needed to sell me!

Trying to deal with an issue with my account I tried to use the app and it would not complete the…read moretask I needed. I called customer service who said I needed to go to the store. The store told me to use the app. And the app did the exact same thing as it did before. Do you see where I am going with this? They tried to assist me. I had to wait about 15 mins to get help. They did everything they could but did not resolve the issue. I will speak to someone in customer service tomorrow. They will probably tell me to go to the store....Oh well. Follow up/: It appears that the issue was fixed. Jesus was excellent at resolving this. Customer service never returned my call however after calling in they told me it was taken care of.

We hired SJO Consulting because we needed to upgrade our…read more internet & phone systems. The installation went smoothly. The sound quality on all our phone lines is great, and the internet is working 5 times as fast. At a fraction of the cost.

My company's phone system needed to be upgraded due to our growth and our TelePacific contract was…read moreup for renewal. I called Michael at SJO Consulting for a second opinion and he reviewed our phone vendor's recommendation and the TelePacific renewal contract. With Michael's help we uncovered a number of issues and were able to save money and obtain a better solution. Thanks Michael!!

Alan, Richard, and the rest of All Connected have been successfully helping our Los Angeles small…read morebusiness grow our computer network for 5+ years. Taking us from a small 1 building network, to a network that now has 5 unique interconnected (and ALL CONNECTED) locations has come with a bunch of challenges, but Alan always has the right path of action for us. AC now helps us manage our Windows based network, a Citrix environment for remote access to programs, our mobile connectivity, backup our crucial data, and our web infrastructure. Growing the company from 5 or so employees to about 50 in the last few years has changed the IT needs significantly, but Alan and Rich have been able to forecast the correct direction for network growth. Anyway, as computers are slowly taking over the world and supposedly making life more efficient and easier, you need an expert to help you plan effectively and implement solutions. All Connected has my vote for the best IT firm in L.A. and one we will count on for years to come. Go All Connected.

From the owner: AllConnected focuses on cloud technologies, security, business continuity, IT support, and disaster…read morerecovery solutions for small and medium businesses. Clients rely on us to provide 24×7 IT support services, reduce their risk of facing cybersecurity threats and disasters, and ensure their IT infrastructure is resilient and available. Our suite of advanced security, network management, and tested disaster recovery services ensure your employees will stay connected and protected. We help increase productivity and develop strategies to help clients meet business goals, including compliance. Other capabilities we deliver include: Cloud infrastructure and backup, Cybersecurity Assessments, Disaster Recovery as a Service, managed (or outsourced) IT, Managed Detection and Response, Network Operations Center, and Security Operations Center. Are you a business owner looking at the advantages of outsourcing IT services? Our smartConnect program is a fixed-fee, all inclusive, 24x7 service for small businesses with 15-75 workstations. In addition, we focus on virtualization, strategic and technical consulting, and supplemental NOC and support services for companies with 50-1000 users. Key partnerships and technologies include Cisco, VMWare, Microsoft, Citrix, APC, HP, and more.

Lorenzo responded quickly and was very helpful and efficient, also provided good advices…read more He also did a remote problem diagnosis before coming in to save time, very thoughtful service. Very satisfied.

Called Phone Expert to fix a damaged landline phone connection. They responded quickly. We…read moreinadvertently gave Lorenzo some incorrect information about the prior phone hookup, he nevertheless patiently diagnosed the problem and solved the issue, professional all the way. Can't recommend this company highly enough.

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.