These guys are the absolute best. Fair, knowledgeable, efficient, and respectful. Paul and his…read moreteam are great at what they do. I couldn't recommend them enough, they made my experience a breeze, and I was impressed by their professionalism. A+

Paul from protection alarms assisted me. He answered all of my questions thoroughly. He is very…read moreknowledgeable and genuinely cares about his clients . Call him if you need an alarm system

Once again George, Andres, and the LA Security Camera team has shown us prompt response and…read moreprofessionalism when our security camera system went down. Akbar has been a loyal customer for many years and for that we are treated with priority and respect. It's nice to work with a company that values top notch customer service. Thanks guys! Albert Loya Owner of Akbar

George was very thorough in explaining the process and setup. Very impressed with the finished…read moreproduct. Thank you.

Grant was polite and efficient. Obtained full package with doorbell and cameras. Answered all my…read morequestions. Highly recommended!

First Class! Amazing…read morecustomer service by Grant and his staff. Professional, courteous, fair, prompt.

Solomon and his team do a great job at automating any system that you need in your home. He…read morebeautifully set up our surround sound speakers and automated all of the technology through one remote! Would certainly use him again in the future and would recommend him and his team for any work!

Super Pro, Knowledgeable, and Friendly service. I'm thrilled with my outdoor speaker install!…read more Sounds amazing.

I visited Wilshire Country Club on Monday (3/20/23) morning try to file a report for a golf ball…read morethat came through my window the Saturday before. Field officer Michael and 4 other goons surrounded me with peppersprat threats telling me to leave without any report to the golf club. I wanted to file a report with someone on Monday because i had to get it replaced. I didn't use foul language and i didnt pose any physical threat to anyone there (there were 5 goons surrounding me) Michael came in last and ordered me to 'sit' threatening me with pepperspray. I had to leave at that point leaving humiliated. Calles office to file a complaint about Michels's behavior toward a citizen making a rightful claim (broken windshield), spoke to Todd there at SAA, not helpful at all. I am on my way to the city hall to view my options. Please don't hire SSA Security Group if you read to this part.

SSA Security is the Best of the Best! I have been a client…read more In Hancock Park for several years. I personally had a Close call one evening while walking my dogs. I called SSA directly to their patrol car and within 3 minutes the patrol car caught up with the possible suspect and contacted the authorities for further investigation. The service that SSA Security provides in this changing environment for your families safety is invaluable.

We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

Terrible customer service with no transparency in fees for visits. Tried upcharging me on visit and…read moreequipment after being a customer for many years.

Nathan and his crew are amazing friendly people. They are very knowledgable about security…read moresystems, how they work and how to sniff out a a crime that has been caught on camera. It is refreshing to see such diligence and interest in keeping the community safe. I would highly recommend SecureTech to anyone looking to get a security system installed. They are the best!

Shawn at High-Definition Audio/Video did an outstanding job for us in Los Angeles. Our house was…read moreprewired for a very elaborate multi-zone control system and surround setup, but we ultimately didn't want to go down the complicated (and expensive) route. Shawn designed a Sonos-based solution that was far more budget-friendly while still delivering everything we wanted -- and it turned out beautifully. He implemented a 5-zone Sonos system, including a Sonos surround theater setup, and installed 18 indoor and outdoor speakers plus two TVs (including a 98" TV). He also came up with some genuinely innovative mounting solutions for the outdoor speakers that look clean and intentional. What impressed me most was his professionalism and patience. The existing wiring had some challenges, and Shawn worked through them carefully rather than taking shortcuts. He also improved our network by installing an Eero router system for noticeably better Wi-Fi coverage, and he set up a 5-camera Ring security system. After the main install, Shawn came back for follow-ups to make sure everything was dialed in, and he did a thorough walkthrough so we felt confident using and managing the system. We couldn't be more pleased with his work and professionalism. If you want A/V done right, I highly recommend High-Definition Audio/Video and Shawn.

Shawn was really professional, on time and responsive. We had 3 TVs mounted on the wall and hooked…read moreup the receiver to ceiling speakers and everything worked great. Would definitely use him again.

Absolutely hate ADT! First of all, when you get the DIY Home Alarm system, you only get 6-day tech…read moresupport since they're not open on Sunday even though you can call for the regular 7-Day tech support that ONLY covers the more expensive ADT+. We had a blackout overnight and the keypad froze and we couldn't get out of the house because it was still in Night Mode. NO tech support available! We finally just took the battery out and it got stuck on "Configuring" mode and cannot pair to anything. Unreliable! So we decided to go back to our previous alarm, Frontpoint. And that's when we found out we are stuck on a 3-Year contract which was NOT mentioned by the sales person AT ALL! That is something that is incredibly important to know. The printed contract states it in very, very small letter. On top of that, the equipment is "on loan" so now we also have to pay all of that up front back so we can throw it all away! So I order to cancel from this shit plan, we're now stuck to pay $299.85 for the remainder of the 3 year service and $153.75 for the equipment "on loan". Should've seen the 1 star review. They deserve 0 star! NEVER AGAIN!

RB came to our new construction home on Thursday. He told us ADT was not compatible with the home…read moretech panels we have. He proceeded to remove our panel, install a new one and a security system that we did not need. He then took our panel (that matched another panel in our home) without our consent. I have spent hours on the phone with ADT to no avail...the usual corporate 7-14 days. I want my property back and I want this security system removed. What do you do when the people who are meant to keep you safe are the ones that dupe you? Please ADT, do not send an email or 800 number to respond to. Just take care of this. Return our property, cancel the subscription, remove this equipment. And, Raul can take his notebook back ... he left it here.