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    AT&T Winnetka

    4.4 (13 reviews)
    Closed 10:00 am - 8:00 pm

    Services - AT&T Winnetka

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    10 months ago

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    2 years ago

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    2 years ago

    This is an amazing store! With an amazing team! Everyone was so helpful and welcoming! This will be the only AT&T store I go to now!

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    2 years ago

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    3 years ago

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    2 years ago

    Great store! I love the manager Bobby he helped me with my upgrade after a bad experience at the northridge corporate location.

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    2 years ago

    Outstanding service! Yesenia was attentive and helpful, making my experience exceptional.

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    2 years ago

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    5 years ago

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    5 years ago

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    Ask the Community - AT&T Winnetka

    Review Highlights - AT&T Winnetka

    Ben, Elias, Jonny & Bobby were all so helpful and made the process as painless as possible.

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    Spectrum

    Spectrum

    (114 reviews)

    $$

    Chatsworth

    This is my second time here and both experiences have been no frills. This location is located a…read morelarge shopping plaza with a Whole Foods and AMC theatre. This is a popular shopping center, so parking can be a chore, but the side where Spectrum is located has less traffic. When you walk in, you need to check in using the iPad. If you already made an appointment online, you still need to check in, but if you don't, just enter in your info and sit and wait for them to call your name. I didn't have an appointment scheduled, but the wait time was about 10 minutes. Luckily, they have plenty of seating options and it's nice and air conditioned inside. They also provide a 30 minute trial WiFi you can sign up for while waiting. Cellular in this center is hit or miss and not the greatest for T-Mobile users. Very odd, because there's an actual T-Mobile store at the front of the center. I came here to return my modem as I cancelled my Spectrum internet and went with T-Mobile in home and have been very happy with it. No more disconnects or service interruptions. The best part is I'm only paying $50 with T-Mobile for the same speeds I get from Spectrum for $92. The return process was painless and didn't have to deal with any hard sell or deals to try get me to stay with them. Which is the worse.

    Horrible internet provider. Unfortunately it's the only one available in my neighborhood…read more Frequent outages. And if you have a home office, beware service calls take two days.

    Verizon

    Verizon

    (312 reviews)

    $$

    Woodland Hills

    Okay, I can easily and accurately compare my past visits to the Verizon store to that of purchasing…read morea car! Long, tons of waiting, ultimately expensive, and a contstant sales pitch that could give you hives! NOT THIS TIME! I had the BEST Verizon staff help me today (Anthony). I want to add, I have been a Verizon customer for almost 30 years!! I have been to the storefront MANY times for many reasons! Anthony was the best! Professional, courteous, SUPER knowledgeable, pleasant AND "present" and overall just wicked efficient! My issue was complicated (porting lines, upgrades, business vs personal accounts, etc.). It took a while! He made my visit painless! THANK YOU! Now, someone give that kid a promotion and a riase!!

    I've been to this location a few times and it has been hit or miss. I went last night, and it was…read moredefinitely a miss. I went in, and signed up to be helped, walked around for a while, sat down.. finally, someone asks if I've been helped. No. It wasn't that busy. There were 2-3 other people being helped. It was sort of close to closing. I came in an hour before they closed, and waited maybe 20-30 min to be helped (I didn't time it, but I realized later, when the associate said there wasn't enough time to set up a new phone, that it was 8:40!) So, someone asked if I had been helped. No. I told him why I was there, and he went back to get a sales rep. She comes out, and she was unfriendly from the beginning. She seemed like she really didn't want to be helping me. She was condescending, unprofessional, and unpleasant. While we were sitting there talking, another sales rep comes up and has a conversation with her, before saying goodbye. This was not a professional conversation. This was just a homie saying bye to his homie. A quick goodbye is one thing, but to have a conversation with her while she's helping a customer, is unprofessional. Just text her. The entire encounter with her was unpleasant. The main reason I went was to get a new line (phone and AirPad). She sat there on her tablet, did not explain what she was doing, then said 1- there wouldn't be time to do anything tonight (that's when I realized how long I had been there), 2- she didn't even know if they had the phone I wanted (she never even asked me which iPhone I wanted, so what was she checking?) I couldn't wait to leave. I left with nothing, and no desire to return to this store. I would rather drive an hour through bumper to bumper LA traffic to visit another location, than return to this location. What an unpleasant experience. And the fact that this was not my first unpleasant experience tells me that this is just this particular store's culture. I've worked retail. I know we're all human and have our off days, but it's a consistent issue with this store. Highly recommend going elsewhere

    AT&T Winnetka - mobilephones - Updated May 2026

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