We had a very bad experience with CellAt at Westfield Topanga. We have used this kiosk before to repair phones and even an iPad, so we trusted them and came back again. This time there was a different man working there who introduced himself as the owner/manager, which made us feel comfortable leaving the phone with him. We brought an iPhone 13 with a broken display. The screen was black, but the phone itself was still working. It could still be unlocked if you remembered the passcode positions, it connected to CarPlay, and music played through the car. The phone clearly had power and was functioning -- the display was the only issue. He charged us about $125-$130 for the screen replacement and told us to come back in about two hours. When we returned, he showed us the phone with the new screen connected but not yet glued, and it was working. At that moment the phone was clearly powered on and functional. He also mentioned that the battery was heating up and might need replacement in the future, which we already knew, but again, the phone was still working. After that he finished installing the screen and gave the phone back to us. However, once we got to the car, the phone was completely dead -- it would not turn on, would not charge, and showed no signs of life at all. There was no low-battery symbol or any response from the phone. Because it was already late and my husband was sick, we returned the next evening, but the phone was still completely dead and unresponsive. Instead of helping, the man suddenly claimed that we had brought the phone in already dead, which is simply not true. He himself showed us that the phone was working when the new screen was connected before he sealed it. After arguing, he finally refunded the repair fee, but denied any responsibility for the phone becoming completely unusable after his repair. As a result, a phone that was still functioning when we brought it in became a completely dead device after the repair, forcing us to replace it. My husband had to go without a phone for a week and eventually had to buy another one. We trusted this place because we had repaired devices here before, but this experience was extremely disappointing. Please be very careful before leaving your phone here. read more

Came to get a screen protector and cleaned my phone thoroughly. Very friendly and helpful!

Beware! Had my I phone's screen(back glass) fixed there on 4/4/25. The glue they used stinks unbearable very unhealthy worst of all I cannot use the free speaker any more since they changed the screen. Cellat took it from Ste 9223 at 6600 Topanga Canyon Blvd to Celltech unit 9038 at 6600 Topanga Canyon Blvd. So I assume they belong together. No entity name on the invoice so I cannot take them to small claims. read more

Terrible Business the worst Don't go here. I went for them to put a new battery in my cell phone and they broke my 5G antenna it was a huge inconvenience I had to keep going back and forth to their store to fix it they wouldn't come to me then I had to wait there for hours on a Friday night and they still didn't fix it that night, so they told me to come back again and they would fix it and then they broke my LCD screen and refused to fix it for free so I had to go somewhere else and pay $300 read more

Cellat is The WORST. Go to the other cellphone that actually has a storefront in the mall that has great reviews. Do not go here. They wrecked my daughter's screen when I brought it in to just get the camera lens fixed. They left a screw in when they fixed the lens and then blamed it on us when the display started to go black. They opened the phone and showed me the loose screw and then demanded I pay for the repair of the screen when obviously they are the only ones who ever opened that phone. It never worked the same way again. I just gave up answering bought her a new phone. Terrible business. read more

I wish I could have read the reviews before getting any service here. I FIXED MY PHONE TWICE! Idk where they get their products or what they use but whatever it is IT DOESNT WORK! my phone cracked twice went to fix it again and it broke again with no hard damage done. So save your money and get it fixed somewhere else. Also the screen protector is crap, the guy was like it won't break or scratch and now it's broken Moral of the story NOTHING WORKS here. read more

Cellat - Mobile Phone Repair Near Me - Canoga Park, California

At time the purchase, I was told by Zareen that I will have free screen protector exchange. When I reached them out couple of days ago to replace my cracked screen protector, the gentleman in the shop told me that I have to pay $10 for the exchange. I surprised. The screen protector and the case seem good quality but honestly I didn't expect this! I didn't feel good and thought to share my experience here. read more

Cellat - Mobile Phone Repair Near Me - Canoga Park, California

Excellent service! They replaced my cover that was under warranty with no problem. I'll definitely continue to use them!

This dude is so chill he comes in so slick with a reasonable price, very quick service. super friendly and really nice.

Last night I dropped my cell phone and screen cracked. I arrived at this location last minute before closing. The person assisted me last minute and fixed my issue. It was amazing service. A little on the high end in pricing, but service made up for the pricing. Thank you! read more

Hasan is the man. The kindest person in this business by far. Apple diagnosed my phone and said they're going to replace my phone. Apple was unable to get my data off the phone or get the phone to boot. Hasan tried to replace my screen and he did manage to get the screen to show that the screen was defective. Also the phone would still refuse to boot. Seems like a it's hardware and software. iPhone 14 Pro Max has a fatal flaw that doesn't allow for updates and just crashes. Anyways this is a huge thanks to Hasan and his colleague for their trouble and time diagnosing the issue free of charge. read more

If I could give -5 stars I would. We didn't see the little crack that they left in the back of the screen (the screen which they fixed) It splintered and re cracked across the whole phone and caused more damage to the phone. We had to go to Apple to fix the mess they made for $499.00 read more

Cellat - It was a 1/8 inch that they didn't repair but regardless it's what we paid $130 for - Mobile Phone Repair Near Me - Canoga Park, California

Hasan and zareen provide quick and great service. They saved me time and money. I highly recommend them.

Brought my Apple Watch to be repaired and they never installed the screen right. I noticed a week later that the screen was coming off. By then the watch had been water damaged. When I brought it back he agreed to glue the screen back on but used the apple repair and waterproofing policy as an excuse to not refund my money. I understand that apples screens are a risk for water damage after the screen has been replaced but that shouldn't be the excuse when the screen was never properly reinstalled. My watch no longer powers on... read more

Great service! Just got a new phone case and screen protector with warranty. Thank you!!

Larry was so attentive making sure I got what I need this Valentines. Thank you for the 10$ coupon. 10/10 what you need for you phone accessories do make sure you go here they will hook you up read more

Great service! Great price! Quick installation on the screen protectors for both of my iPhones.

What a great experience I had. He was so informative and helpful. Very friendly and walked my husband and I through everything we needed. He answered all the questions we had. I would definitely recommend coming here if you have any phone questions and they have all the accessories needed as well. 5 stars!!!! read more

NEVER take your electronic device here. They'll say whatever they need to say to get you to move forward with their service. I had a crack in the corner of my Apple Watch screen. After reading some of their reviews, I should have just never went here. But anywho - I asked if EVERYTHING would work the way it should if I utilized their service. They said they use 3rd party parts (not Apple), but that everything works exactly the same. First, the rep said they'd take 2 hours to complete the repair. I called 3 hours later. Still wasn't done. They said that my watch was with their other kiosk in the same mall. Since I was still at the mall, I went to the other kiosk and saw a woman working on a phone. I asked her when she was going to start working on my watch because the rep upstairs said that she had already started working on it. The woman said that she hasn't received an Apple Watch from the other kiosk yet. NICE! Love being lied to. I went upstairs back to the original kiosk and asked why would they lie? They pretty much had nothing to say. Not even an apology. Idiots. Next day I pick up my watch and pay nearly $280. My watch was disabled so I couldn't inspect if the watch worked or not. The installation job was pretty shitty. You can tell it's not flush with the existing frame & there was also glue I had to clean off. Better than a cracked screen, at the very least. I get home, wait for the watch to leave disabled-mode. SURPRISE! My touch screen does not work. I go back to the kiosk and the rep says it is the protector I purchased from them. "Don't worry, we won't charge you for it" and removed it. No sh*t you won't charge me for it, genius. Now the touch screen worked. Keep in mind the only reason I got an Apple Watch was to use the fitness apps and also Apple Pay. I don't use it for anything else. SURPRISE! Apple Pay does not work. I called Apple support. After 2 hours of troubleshooting, they confirmed this company damaged a sensor required for Apple Pay since Apple Pay still works on my phone. I got back to the kiosk to ask for my money back since the dweeb that works there promised I would get my money back no matter what. SURPRISE! They won't give me my money back. They said they can put my old screen back, take their screen back and then refund me. I said k, show me my old screen. After digging for 10 minutes (I knew he wouldn't have my old screen. What do you do, collect them for sh*ts & giggles?) he pulled out a smashed screen that was for the bigger, newer Apple Watch. I laughed and said this is clearly not my screen. AGAIN, he didn't know what to say and had the audacity t argue that he didn't have to give me my money back and blah blah blah. He even got the owner on the phone who basically gave me the same bullsh*t response. Here's a tip: If you f*ck up, give the customer their money back so we can both go our separate ways without a headache. We don't have to do this back and forth dance. Maybe they are that desperate and broke *shrug* Bottom line, don't take your sh*t here. read more

The sales person was very helpfully. I received friendly and good service. I recommend their services. Prices are affordable.

Very professional and excellent customer service. Extremely knowledgeable with products and services

This little small business that a great selection of iPhone accessories and great affordable prices. I purchased my Burberry iPad cover looks just perfect fit for my model Air-pad. Their sales are very friendly and helpful. The location is next to Gap store first floor, easy to locate. I'm very satisfied with my recent purchase and will give them a 5 + plus star. This place is recommended to any one who would like to purchase accessories and repairing cell phone glass covers. read more

Cellat - Mobile Phone Repair Near Me - Canoga Park, California

This place is great. Very good prices. Fast and friendly customer service. I needed to fix both front and back screen on my I phone. I received an extremely fair price $$ :) Definitely will return if needed. I'm more than happy with the work done and the price I got. read more

The person who oversees the Celltech booth in the Westfield Mall is a consummate professional and perfectionist at heart. His kind, compassionate, and generous nature is what sets him apart from others. I would highly suggest when you have the need of a Cell Phone Repair Shop, that you give Celltech a call because the results will be outstanding! Here are the address and telephone number for your convenience: 6600 Topanga Canyon Boulevard, Unit 9038, Canoga Park, California, Telephone No: (818) 963-8422. read more

Hasan and zareen were amazing, Apple tried ripping me off 4x what they charged me for. I'm def coming back thank u guys!

My daughters iPhone screen cracked 4 hours after getting it fixed at another location in the mall. Came here hoping for a better experience. Amber was so helpful and sweet. She explained why my daughters phone broke the last time. She wasn't pushy and was very professional. read more

Cellat - Amber at Cellat - Mobile Phone Repair Near Me - Canoga Park, California

Urmi did a great job installing my screen protector to my phone, definitely a go to place for any screen fix and accessories read more

Cellat - Mobile Phone Repair Near Me - Canoga Park, California

What a wonderful experience dealing with Larry. I really do appreciate the $10.00 off Valentine's Day coupon. The unmatched customer service given by this Awesome establishment. I did not know how much it took to fix a phone, but it's nice to know that Larry is the right man for the job. I highly recommend Cellat to anyone and everyone. read more

Larry is amazing and very helpful. If your phone has any mechanical problems, he is the doctor for help. They cost way less than the place across the street and even cleaned my phone for free. They even allowed me to use their phone while they were fixing my phone. I'm so happy with the service here. read more

SCAM ALERT. Never take your phone here. We brought an iPhone in to fix a cracked screen, other than that the phone was working 100% perfectly. The worker named Hoson or Hasan took the phone and replaced the screen for $125. On the way home, we noticed that a Face ID issue was detected WHICH was working perfectly fine before. We literally used Face ID to unlock the phone for the employee. We took the phone back to CELLAT to ask him to fix the issue. He put the original cracked screen back on the iPhone and gave the refund for $125 (the cost of the service), so we headed to Apple to figure out what happened. After running several diagnostic tests and exams, the Apple technician told us that the CELLAT employee damaged the TrueDepth camera when the screen was replaced and the cost to fix the camera and screen would be $500. (We are sure it was the employee since the phone was working perfectly before and right after he replaced it, there was an immediate error message when we turned the phone back on.) We took the phone back to CELLAT to tell them that their employee damaged the camera and the manager and his employees refused to offer any solution or refund for the damage they did. Hasan/Hoson and another female worker were laughing at my younger brother and sister who brought the phone in. My siblings were visibly upset and shocked by their blatant rudeness and at the way the CELLAT was gaslighting us. Even if they were not going to give us any solution, the fact that they were laughing and taunting us was ridiculous and extremely unprofessional and was making us more upset. Not once did the manager offer to come in and take a look at the issue, he simply hung up on the call when we pushed for some sort of solution to the issue. We are shocked that we were treated this way. After reading other Yelp reviews for this location and other locations, it's clear this scamming happens often. Somebody needs to escalate this to authorities so this company can stop scamming other customers. read more

Zareen is always helpful and makes sure you find the best deal and the case you like.

SHADY SERVICE!! They are shady aff and will purposely mess up something on your phone while fixing one thing so you will have to pay more!! Do not use this place they will cheat you!!! Save yourself the trouble. read more

Came in here for an iPhone 13 repair and was extremely satisfied! Urmi helped me immediately and was so kind. I highly recommend this place for your repairs and I highly recommend Urmi. read more

They fixed our phone8 in 20 minutes, Apple wanted us to wait a week and a half to even look at it, the representative Hamja was very professional and nice and the price was very reasonable I would definitely highly recommend read more

Cellat - Great friendly professional service - Mobile Phone Repair Near Me - Canoga Park, California

The Valentine's Day special is such a great deal thank you for informing me about this Larry and the 10% off coupon!!! I can't believe I can get my screen fixed, new case and my battery enhanced all for under $50 because of the valentine day special deal!!! read more

Fast, knowledgable and good quality repair. Tanvir really helped me out and gave me great customer service along with the other guests I saw him help while I was there. read more

I brought my phone here to get the phone back replaced. My phone was working perfectly fine and I was just looking to get it fixed cosmetically. I dropped my phone off for an hour and a half. I came back to the guy telling me that the part he put on my phone is defective and he has to switch it back. When I came to pick my phone up, the charge showed 0% and would die within a couple minutes. He told me he'd take it to his technician downtown to get it fixed. Although my phone wasn't fixed, the owner resolved the issue with me and was apologetic. read more

My LCD had went out after replacing it 2 months ago and my warranty wasn't covered anymore. I came across this place on Yelp and it was close to my work. It's located in the Topanga Mall on the first floor a few stores away from the GAP. I came by during my lunch hour and the woman working there was able to help me get my screen up and running again in less than 30 minutes! The total was $60 but there was a 15% yelp check in promo. I was able to use that and get my phone fixed in a flash. I recommend anyone needing accessories or repairs to give Cellat a look. Thanks for the great service! read more

Truly some of the worst customer service I have ever seen. The back of my iPhone was cracked so I brought it to them to fix less than three days later after taking my phone case off, I saw that the back of my phone is shattered again. Not mention that there's this terrible smell of my phone now. What are the odds that this happens? I took it back to them to see what they can do, and they insisted that this was not their fault, and there was nothing they can do other than charge me to fix it again. I understand that mistakes happen, but you should always keep your customers satisfied. The way that the manager dealt with the situation was truly shocking and upsetting. Do not waste your time or money. read more

zareen was such a great sales person! i walked to the kiosk looking for a screenprotector. she was very helpful and she installed it quickly and perfectly and i was outta there in minutes. i highly recommend. and prices are great! read more