I've gone to this shop multiple times for my devices and the experience is consistent and…read morepredictable, the service is prompt clear professional and very reassuring. Shadi is great knows his customers and just leaves you feeling you're in good hands. I went in to have the battery of my iPhone and screen repaired/replaced and it was done really quick and of such quality all my enthusiasm of getting a new iPhone 17 from the Apple Store vanished entirely. I felt like I had a brand new phone. Shout out to Shadi. More power to you and your biz. Shukran

Great customer service , educational , I've sold a few items here happy with my sales. :)read more

Go here if you want the employees to scam you. I have never in my life seen a company allow scam…read moreartists to work for them and scam the customers out of money and sign them up for services they never wanted and be charged and refused a refund. Disgusted by T-Mobile and this store !!

Horrible Service. We were assisted by a representative that goes by the name of Sugar. We wanted to…read moreset up a new line for my girlfriend and told her we had a 15% discount through my work. She then proceeded to tell us that T-mobile has a free line promotion not telling us that the 15% off would not work with that extra line. On top of that, the line we were set up with to transfer her number was an internet line which would not transfer the number over. I would never go to this location again.

These guys really saved me after I accidentally broke my girlfriend's Samsung A52 phone. At first,…read moreI thought the issue was only with the screen, so I took it to another repair shop on Wilshire in Marina del Rey that was supposed to replace the display. Instead, they simply opened the phone, looked at it, and then couldn't even put it back together properly. To make matters worse, they lost the antenna. After that experience, I started searching for real professionals who specialize in micro-soldering. One of the technicians I spoke with recommended Lay Tech Repairs in Tarzana. That turned out to be the right decision. When I arrived, I handed them the phone and explained the entire situation. They inspected the device and said they would try to repair it. Several other repair shops had already told me that the motherboard was damaged and that the only solution would be to replace the entire board, which would have meant losing all the data. Instead, these technicians were able to reconnect the damaged components and repair the board itself. They fixed parts that other technicians had said were impossible to repair. This was extremely important because losing the data would have been a huge problem. I was simply looking for someone who actually had the skills to do the job properly. They took on the repair and completed it the same day. The repair wasn't cheap, of course, but I received the phone back that very day. Since Tarzana is quite far from Santa Monica, I asked them to send the phone to me with Uber, and they arranged it without any problem. I'm truly grateful and confident that they are real professionals who can handle complex repairs that many other shops in Los Angeles refuse to even attempt. Technicians like this are rare, even in a city as large as Los Angeles.

Stephan was super helpful and friendly. They were quick and did great work. Would definitely come…read moreback for phone screen repairs in the future

This guy hasn't been honest from the beginning. He fixed my phone with a screen never designed to…read morework longer than a day, While trying to get the phone fixed he has been non responsive and it's been embarrassing that he would run a business this way! I'm going to go out of my way to make sure everyone knows not to hire this guy!

DO NOT TRUST Phonkyfix THEY WILL DESTROY YOUR PHONE…read moreThey changed my phone screen twice. The phone still does not work. The first screen was not working in corners at all and barely worked in center. The second screen works in corner but hangs the phone once in a while. I am loosing calls and have to reboot the phone every day.

These guys seem to be out of business. They tell you the web site is "down", but you can't get to…read moreit because their security certificate expired 5 years ago and browsers won't pull it up. Still want to give them your credit card info? You don't have an account with Verizon or whoever. Your account is with these guys who have a "corporate account" with the phone companies. That mean you can't get your account or keep your phone number if you want to move unless they agree to let you go.

After being with InTouch for over 14 years, I was told that I must sign a two year contract for…read moretheir free phone by Mel at the store front in Tarzana but then was told by Stefanie at InTouch that they do not have contracts and all services are month to month. I decided to change to another provider but only when the incorrect info was given to me. It took several calls over a two day period for them to release my phone number and was also charged a fee for my number to be released. InTouch also ATTEMPTED TO PUT THROUGH AN UNAUTHORIZED CHARGE on MY credit card that they had on file even though I was NOT the registered owner / user of the account. If you actually opt to sign up with them, be sure to ask questions, getting answers in writing by an authorized person. It was easy getting their service but an inconvenience and not a good experience to leave them.

I can't say enough good things about these guys! Shadhi and the team went above and beyond to fix…read morethe glass on my iPhone 16 Pro. As you probably know, replacing the glass on these phones can get really expensive, but they took amazing care of me and were completely honest throughout the process. Not only did they offer the best price around, but the aftermarket glass they used works perfectly. No lag, no issues -- honestly, I can't even tell it's aftermarket. It's not bulky at all and fits seamlessly into my phone case, just like the original. There was a small hiccup along the way getting my specific model in, but they handled it lightning fast and made everything right without hesitation. I highly recommend them: great service, great prices, and great people. My third time going to them between all of us and our family. We will be back.

My phone's screen was beyond cracked and they did a perfect job at fixing it very quickly.read more

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

I shopped all over the valley calling places. I decided to go here since they had the best prices…read more Usually you get what u pay for but not here. My man Richard fixed my son's cracked IPhone 16 in about 30 minutes. He also cleaned it and gave me a free screen protector and case, who does that! To top it off he saw my phone and cleaned the charging port and speakers and hooked me up with a new case too! Me n my son feel like we have brand new phones now thanks to Richard, go hit them up for all your IPhone needs!

Amazing service, Alan was the best with providing service and had excellent customer service. Fixed…read moremy broken Iphone; front screen and the back of my phone. I highly recommend, if you are looking for good service and quality. Thank you again Alan.

Purchase new MacBook Pro from Acs computer they have all Apple products and they provide very good…read moreprice compare to other places ,Customer service is amazing ,I will recommend this place to everyone looking for purchase Apple products.

My service center was out of Merritt Island, Florida. James was on time, and repaired my iPhone…read morequickly

Greg and his team and top notch. Very friendly, very fair, very quick. If you have a problem with…read moreyour phone, look no further. There is a reason they have a 5 star rating with over 800 reviews, they earned it.

Great work very kind and takes about 1.5 hours (he uses a machine to remove screen) it's safe…read moreeffective and keeps waterproof as best as possible: battery replacement

I had some pretty bad scratches on my iPhone 16 Pro Max screen so I called them asking for a quote…read more I was told $160 and made an appointment for later that day after work. I got there and was asked how much I was quoted on the phone so I told him and he took my phone to the back to start working on it. He asked how I was paying and I saw the sign that said cash, Zelle, or Venmo only so I said Zelle. I asked him about putting a glass screen protector on and was told he ran out of them but can order it. I got my phone back and immediately noticed the screen was dark and thick and lagging. He told me it was the LED generic one. I said I wasn't aware there were other ones and he said there are signs everywhere to ask about upgrading. I didn't know to ask about upgrading because I was just quoted a price thinking that's how much all of them are for this phone! When I called he should have said that there were different options with their pricing and what the differences were. So I asked about the next one up which would be $260. He said because it's extra work he would charge me $100 for labor if he takes this one off and puts my other one on or I can pay for the other one and keep this one on until I come back and pay ahead because he'd have to order it. I was in a pickle because either I pay $100 to have my old one put back on and then have to go to Apple and pay approximately $380 for their factory one so I'm out $480 or I pay $160 to keep this generic one that is dark and thick and just horrible with the colors. Or I pay $306.60 (with tax), go home with the generic one on, they order the next one up which is the OLED and the glass screen protector, and I come back the next day after work for that install. I chose the 3rd option but left crying and just so upset thinking that I got screwed over. I get home and now there is a green line running down the screen. At work the next day I called around 10:30 to make sure they got the screen in and to tell them what time I'll be coming. He says it's coming by UPS so he's waiting for delivery. I tell him I'm off at 3:30 so I'll head straight there but then he tells me since it's Friday they are only open from 8 to 2. WHAT! I was never told about this the day before and I specifically told them I'd be coming after work the next day and even called my husband to figure this out while I was there. So now I'm in another pickle. I've paid them and the screen is ordered and I need this done! So my mom comes to my work to pick up my phone and take it there to complete the work. BUT GET THIS! Now I'm home with the OLED screen and it's glitching!! What the hell?! This has been the WORST experience ever and not once did they try to compensate me for my time and this whole experience or try to make it better. BEWARE!!