The sales rep would not honor their online advertised price for a model kit. Told me the only way he would be honor the price is if I ordered it from them online and had it shipped. Ridiculous thing to tell someone who is standing in the middle of their store. Don't be tricked by their online prices and take your business elsewhere. read more

They sell Yu-Gi-Oh! cards for a quarter!! And there're rare treasures inside; it's a splendid Otaku hub! Lots of anime stuff, totally worthwhile read more

While I was in the hospital recovering from surgery, I would call this shop to order Pokémon cards. Dustin always took the time to help me out, no matter what I needed. I even had family members--who had never stepped foot inside a comic book or card shop--go in to pick up my orders, and Dustin made them feel completely welcome every single time. After my surgery, each time I stopped by, he'd celebrate my recovery, show genuine kindness, and always encourage me. I went from walking in with a cane, barely able to stand, to coming in regularly just to hang out, talk cards, and enjoy the atmosphere. This place isn't just a store--it's a community. Dustin and the team make you feel like family. I can't recommend them enough! read more

Terrible place. Called they dont pick up. Called back its busy for minutes. Someone picks up doesnt say anything. Hangs up. I call back and someone picked up then hung up. Absolute joke of a place. Literally avoiding customers all the accusations must be true. If i ever see this guy .. read more

Came with my son looking for Pokemon packs. This place has plenty of options and the woman working the counter was very helpful to my indecisive 6 year old. Will definitely be coming back! read more

Customer service is horrible! I've been going to Toy Mandala for years and have made many purchases there. We called ahead of time to ask if they buy Pokémon cards and they said they do, so I rushed over after work on my only early day. The sales person gave me about three seconds of his time to shuffle through my cards without even looking at them, in a dim lit store and stated "I'm good." Super dismissive and rude. I'll probably never go back if that's how they treat their customers. read more

I've come here many times over the past ten years living in the valley, and I used to recommend it a lot to people looking for comics, and collectibles--basic nerd stuff, you know. But today I had a bad experience and I just don't think I can recommend this place to people anymore. First of all, I was really surprised to walk in and find that this place doesn't have any Western comics or superhero related merch anymore. You may find one or two odd items, but the major focus here is Pokemon, pokemon, pokemon. There's a selection of anime figures, as well as some random gaming consoles in the cases, but it isn't very apparent what is for sale, and what is only on display. They also do carry many options for gundam kits, but alas, they mark them up significantly from other retailers within driving distance, so I can't even say they have that going for them. So long story a little longer, I wandered around this shop for maybe five or ten minutes, before deciding that there was nothing for me, but on my way out I spotted a specific statue in a case in the front of the store, and it was something I was prepared to purchase on sight. I asked the employee for the price, and he seemed to want to work really hard to not find the price for me. He told me that he needed to find the box, but when I told him I didn't even need the box, he said that it was the only place the price was listed for the item. He then proceeded to silently send a text, and type on the computer while I waited. I felt like he was hoping I would just wander away before he had to find the price. Eventually, through heavy sighs, he told me that the item was selling for "like a hundred bucks", which is about twice what it goes for online, but then he proceeded to tell me that the items in that display are on hold for some formless "us". Why wouldn't you just put a sign that says "not for sale"? Why do the song and dance of pretending to find a price instead of telling me it wasn't for sale? At the end of it, I was left feeling like he could probably have sold me the statue, but it would have required him to get up and find the box and actually make the sale, all things that he didn't seem interested in doing. It was the hardest someone has ever worked to NOT sell me an item I was ready to pay a fair price for. It just didn't make sense and left me with a nasty taste in my mouth. read more

Spent thousands here on tcg cards and realized I've never gotten a hit. Not a single one. I'm talking multiple multiple thousands. I was a naive buyer at the time but I'd definitely not recommend this place. read more

Huge selection of all things anime. The dude that runs the shop is a really cool guy too.

I wanted to like this place. I have spent well over $2K here in recent months, and only recently did someone point something out to me when opening packs from this location. Multiple instances of "sealed" boxes having the wrong glue or shrink wrap, and on two of the boxes, the opening had clearly been opened (wrinkles in the cardboard where it had been peeled open), and two types of adhesive on the seal. I realized that anytime I was buying higher value items, the clerks would say "Let me see if we have it in the back" and then they'd come back with a differently sealed version than what is on display. I wanted to test this theory and asked them to give me the display one and they flat out refused, when all they'd have to do is move the post-it from that box to another one. If you're going to buy ANYTHING Pokemon, stick to graded cards (only PSA, they have some weird deal with a guy that works at a local card grading service), and always look up the pricing on pricecharting.com, because they mark everything up by about 300%. Shame on a small business like this for taking advantage of good customers. Will never shop here again. read more

DO NOT COME HERE if you do not know exactly what you are looking for, the staff is rude and will take advantage of your lack of knowledge

These are my boys!!! Honestly I enjoy coming here for the Pokemon Card singles and the humorous individuals that work here. It's impossible to leave empty handed!! If you're Pokémon, Yugioh, or magic this is the spot to be hitting. Haven't been to their Pokémon tournament but hopefully soon I can see what the hype is all about! read more

Toy Mandala - My pull from the tag team elite trainer box - Toy Stores Near Me - Sherman Oaks, California

Best anime store in the valley, I love this place. Huge selection of Pokémon cards,toys and anime art .. read more

Pretty cool narrow shop with okay prices. I've mostly only stopped through to browse, but never find a great deal... at least not yet... They do have seasonal sales year around like 50% off board games. They do stock some fun unique collectibles, a ton of pop dolls from anime and 90s shows I'm pretty nostalgic for... I feel like this location needs a revamp and maybe a better section. Very easy going knowledgeable staff ready to assist or sale. Street parking is tough, definitely worth passing through. I know they do tournaments here for various games, card series, etc. read more

Went into spend money, walked out with intentions to never return. I called & asked about cards & they said they had plenty & when arriving I was as quick to learn that 3/4th of their inventory was not for sale. The employees were rude & condescending. My girlfriend's stuffed bear had been marked up to $50 by another employee when brought to the register even though the cashier had confirmed that the price 35$ as marked on the tag(photo attached) Not sure what kind of business has not for sale items on display and marks up items at registers but definitely a business I won't be spending money at. I payed for the over priced bear at 50$ and left without my trading cards that I intended to purchase upon walking in this horrid establishment. 1 star cuz they had cool stuff but it just wasn't for sale read more

Toy Mandala - Price tag - Toy Stores Near Me - Sherman Oaks, California

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Don't bother trying to sell here they will low ball you on any PSA graded cards and have there's marked up by 200 percent

Im rating this place a five star for these reasons : Good comments : The hype they gave me about this place was actually real. I was glad there was plenty enough of Pokémon collection such as booster packs, boxes & tins ( Now on days you can't find stuff at target or Walmart but this is the place ). The people are great and a lot of variety stuff you could buy . Love that they had old Pokémon card collection on display and other amazing stuff. They are on their game on health guidelines. All friendly . Bad comment : was bothered that this young employee there (white Caucasian kid) didn't have the courtesy to be happy or nice to help me with prices of booster packs , tins or boxes . I went on January 15, 2021 around 3 pm. I had asked nicely and told him Im not familiar with the new prices update and would like to know how much they sell their packs because the signs weren't big enough to see and every spot sells them different. Employee kid said " I can't tell you the price , just tell me what you want" with an attitude. I'm sure he wasn't having this day but still not proper customer service . But I will still come here and buy and highly recommend to come ! read more

WARNING!!!!! READ BELOW **UNPROFESSIONAL DECIETIFUL BUSSINESS*** BEWARE!!!!!!! DO NOT BUY FROM THIS SELLER!!!!!!! I purchased 3 Elite Trainer Boxes From here 2 on 4/21 and 1 on 5/14. Now to opening the SINGLE ETB i received it comes with 8 packs of Evolving skies The foil wrap on the cards was extremely loose compared to normal packs when comparing to other evolving skies packs i have you can see the attached photo shows the difference Finally, i opened the packs and out of the 8 packs i received no cards higher than a Holo Rare. i have been opening ETB's for years and NEVER have i had such a terrible pull rate not to mention this set Evolving Skies is packed with excellent cards there is no way that this ETB was an unopened original box. This business is Registered as The Collectors Guide INC. in California State BEWARE buying from this seller Repackaged ETB and card packs completely disgraceful to ruin such a fun family activity by pulling out the "Good" cards and resealing the the booster packs and even resealing the ETB with a heat gun to look like an unopened original I'd hate for others to fall victim to these deceitful and unfair business practices to happen to any more people. BEWARE!!!!!!! DO NOT BUY FROM THIS SELLER!!!!!!! read more

Love this place!! Have been going for ten years and can't get enough! The star of this shop is Dustin, he totally gives the best customer service to everyone and is extremely knowledgeable on products and all the wonderful anime! (He also has some dope tattoos!) super helpful every time I come in and with there updated inventory and T-shirt I get to rock some cool looks while out on the town! Their DJ is dope and the store has a great energy (especially with Dustin there). The owner KC is a great dude super fun when he is there and always making sure the store is stocked and updated!! Totally recommend as a fun place and as a yugio place and of course Pokémon! read more

I really wanted to like this business. However, they continue to list items in stock, when in all honesty they aren't. In the picture I submitted the MG destiny gundam is listed in stock, but I promise you it isn't and hasn't been since March. read more

Toy Mandala - False advertising - Toy Stores Near Me - Sherman Oaks, California

Great place but needs to update the google store hours this is disrespectful to those that drive to be told we open at 2

While their prices are posted online on their website, it does not reflect the price in store nor will they match it. I was told I would have to order the item online for in store pickup to get that price while at the register. I paid the extra 10 dollars for the clearance item, but will not be returning. read more

Took our kiddo to buy him Pokemon cards as a treat. When we arrived, we saw a woman brought her teenage son in without a mask. The boy wanted to put a mask on. The mom said "doesn't matter" & basically told him he didn't need one. The store worker saw this and did nothing. They helped him buy stuff instead. We don't feel safe bringing our unvaxxed kid here (he's too young for the shot) anymore. So, we left. Such a shame to see this local store make such lame business decisions. read more

Overpriced stuff. I left without buying anything. Amazon and StockX are much cheaper.

Went here on a Monday, wasn't packed. Their shirt collections are nice, copped 2! They were fairly priced and are really good quality. Further down the store you'll see their anime figure collection and it's definitely vast. They have many i haven't seen at other anime stores and were also priced fairly. The prices didn't seem to be as high as others have mentioned here. Overall a really dope store that I'll definitely be coming back to! read more

I'm only giving them 2 stars cause the employees were very nice and tried to be accommodating but that owner or manager, whoever they are, really sucks. Half of the stuff in the store isn't for sale, or insanely overpriced, they say they'd be willing to trade cards but when you ask about a certain card they say "na, can't trade. they had a whole case of cards and I only asked about 2 and they were priced super high. The owner or manager wouldn't even look me in the eye he had to have his employees talk to me. And it wasn't like I was coming in with cheap cards, I know my stuff and I came in with cards equal to or close to equal the same amount. Ridiculous, screw this place. read more

Great shop. The owner seems very nice and funny. We always come in for MTG, Stickers, and Pop! Figures.

Staff is helpful but the place seems a little too over crowded also at times. Also they have cool collection but prices seems a bit just because it's all novelty. And service seems pretty slow and also prices are not really worth buying figures your. Better of buying from Anime Jungle LA much more selection and very attentive staff. And clean and organized also Anime Jungle buys and sells your stuff. This place doesn't! Do yourselves don't follow them on anything.They love special grapes somehow because they lack so much as a business. Very bias if not standardize period. Also if you want prices on figure y'all! Should go Good smile has amazing sales than place. I was planning another visit but you lost as customer and will not consume rather from Micary better deals and authentic figure too yeah. I guess someone needs to be more humble in their part so you know I was recommend. Friends here but no I think I will be better buying online there more sources trust they are places for figures than this circus. read more

Finally writing a review of one of our favorite small businesses! If you like Pokémon, unique board games, and an awesome selection of collectibles, you gotta try this place. And for all you Pop vinyl fans, they have a huge selection. The owner is just about the nicest guy ever and he is always happy to help with special orders whenever he can. Check this place out and support a great local business. read more

I know the Manager there I'm good friends with Dustin and his co-workers there are awesome to talk to u and Today I there keychain of Ram& Rem from Re: Zero, also U can buy a lot of Good Deeds of your favorite character in anime. I know as Toy Manalda awesome store. read more

It's nice that it's independently owned, and I guess that explains why things are a little pricier than most places, however, the one thing that holds them back is NO ONE EVER ANSWERS THE PHONE. No, I don't want to drive in 105 degree weather just to see if you have an item and how much you're asking for it. It's crazy to me that no answers the phone there. Oh well, guess I'll order from Amazon. read more

Overpriced Pokemon cards just like all the other shitty shops doing the same thing. People, QUIT BUYING OVERPRICED CARDS! It only encourages these places to keep doing it. BE PATIENT, or hit a Target drop! They've had plenty every time that I've gone read more

Amazing store with a wide variety of figs and gundam and games and what not. Dustin was super friendly, helpful, and accommodating. Prices are great and there are are always sales going on. Found a Revoltech figure that was no longer in production for a great price! I had been hunting for it for a while so I was pretty stoked when I found it. Overall amazing shop and I will definitely be back! read more

Great place for Yugioh, Pokemon, and obscure pop culture items. When I say pop culture items, I mean Anime figures, masks, accessories, etc. I'd love to get creative with a story of some sort like other Yelpers, but alas, I'm not like them. Not yet at least.. I must be crazy if I frequent this place though. Friendly and knowledgeable staff that will get you the quirky item you've always been looking for. read more

Alot of people have issues with the store because they are over looking one of the biggest things the store offers. ANIME!! I first went there in January for my boyfriends birthday to get a present. They had trigun, rah-zephon and alot of full anime collections for a reasonable price. The people who work there were kind, and very help full. Even gave my bf and I a few tips on other animes we could check out. One that ended up being a GREAT one. They do have a wide selection of comics, I found birds of prey and witchblade which made me very happy, as well as a obscure anime plushy that I could not resist buying. It's a great store that offers something for everyone comics, game cards, plushies, action figures, and anime; read more

Great card/collectibles store with great employees. The selection is vast and the prices are reasonable. Most of these types of shops overcharge on their collectibles, hoping that the customers don't know what they're buying. Toy Mandala comes very close to Amazon and eBay prices and even offers 15% off an item if you check in. The selection ranges from Hello Kitty to Halo and anything in between. They get new items in quite often. The only slight downside is the parking. Tiny lot in the back, not even worth fussing over. Plenty of street parking on Moorpark during the day though. read more

There are a couple of reasons why I go to Toy Mandala but I can see how this place wouldn't be for everyone. It is right on Ventura Blvd so parking is a major pain in the butt but you can generally find parking on the side streets. They have a pretty good selection of board/card games and if they don't have what you are looking for then they will order it for you. If you special order something then they call you right away when you can pick it up. They have a large selection of anime and cards to choose from. I'm not sure about their prices for those things since I'm not into that as much. I do go for their selection of Pop Vinyl figures and they bring in new ones every few weeks. It isn't a huge display but enough to check every few weeks. The other comic shop nearby only carries a couple of figures so Toy Mandala has a better selection. I've always had a fun experience with the staff and they are passionate about the products that they sell. You can easily get caught up in a conversation about a board game that won't end until 15 minutes later because you've gotten swept up in the topic. I like the atmosphere here so I'll keep coming back. Their prices aren't outrageous when you compare them to other stores. Even the figures they sell are pretty comparable to other stores or even Frank & Son's. read more

I wish Toy Mandala had more comics, but if you know anything about comics you know that they are disappearing. What the store DOES have is a ton of Anime, Manga, and merchandise from those two genres all over the place. What they also have is the greatest staff to exist on the planet. Dustin, Chris, They are hilarious and are WELL VERSED in genre entertainment. This is why I kept coming in for years even though they didn't have the comics I wanted, because the conversation was FANTASTIC. A place for kids, fans, etc. Toy Mandala is the place to be! read more

Love the merchandise! Been coming here for years to window shop and occasionally pick up a box set or something. I say window shop because the prices are really what is hurting this store. I get that they sell collectables but come on? 500 dollars for a 12 inch plastic figure? Especially with things like amazon available to everyone today, stores like these need to price their products accordingly. Again, so much cool stuff in here if you're an anime fan/comic fan, or any kind of sub genre nerd. They got it all. But the biggest problem I, and apparently all of yelp, has with this store is the staff. Other than the manager, EVERYONE else is just plain rude, disinterested, unhelpful, lazy, or some combination of all of them. Maybe it's because they always hire kids who don't know a thing about running a business or, if it's not that, it's some elitist 30 something that rolls his eyes at you if you're not familiar with the latest naruto arc. This, more than anything is what kills the store for me. The three stars are strictly given for the excellent products they carry regularly and nothing else. read more

After lunch, my friend told me we just had to come over here. He said there was a new comic book with zombies and robots and that they might have it there. Sold... or... We walked in and theres a lot of action figures, some swords and props from games, and a teensy bit of comic books in the back. Nothing really spectacular, and it's mostly just trades. While they do have some vinyl designer toys, there aren't much of them either in comparison to other places like it. There was one thing that I did find rad here though: anime versions of famous women comic characters. I nearly bought the Poison Ivy one. read more