Always love the atmosphere and pedicures plus the loyalty program at Gloss. I usually get the Gloss Pedicure and it's always great but it had been a while since I went, and this last time it was disappointing. My technician dropped the hot stones and instead of getting me a new set, she rushed and finished quickly. She also didn't speak well enough English to understand my request. So if you go, you can just hope you get an experienced technician who doesn't rush. read more

Gloss Nail Bar - Hot towels - Nail Salons Near Me - Memphis, Tennessee

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Lauren is my nail tech. She's a jewel. She's very friendly and easy to talk to. She always makes sure the massager is on for my chair. I'm a senior citizen. I walk with a cane. She helps me get my shoes back on. She always offers me whatever I want to drink. She has such a sweet disposition. read more

They speak their own language in ftont of everyone. I consider that not professional. They fo not give total price upfront. They offered drinks to other people but not to me. I asked for only one tech to work on me and they acknowledged what I said. Later on, I had three techs worked on me and when I complained, they made an excuse of misunderstanding on communication. read more

Kaila and Jennifer are great! Make sure you booked them for your next appointment. Great place with amazing customer service read more

Gloss Nail Bar - Make you see Kaila and Jennifer for your next nail appointment. Both are great - Nail Salons Near Me - Memphis, Tennessee

I love this place and will not go anywhere else. The Gloss Nail Bar on Erin Way, is clean, professional, and all staff members are friendly and efficient, however, Jake is the man when it comes to perfect dip nails! I like having dedicated appt times so I don't have to wait. They have a great variety of colors and pedicure options. My new favorite fall neutral color is "Destined to be a Legend" (OPI #173). A suggestion might be - I rarely take advantage of the "included beverage", since I usually have my Yeti with me. Maybe, it would be a nice perk for regular customers (who don't get beverage) - to have an option for an included "soak off" (or just another nominal benefit or perk), in lieu of the included beverage. Just a suggestion to consider. read more

Gloss Nail Bar - Nail Salons Near Me - Memphis, Tennessee

Amazing service very friendly and welcoming Mike eas amazing and did an amazing job on both nails and toes

I always love my nails! Amy is my go to person! The manis and pedis here are so relaxing! read more

Gloss Nail Bar - Nail Salons Near Me - Memphis, Tennessee

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I went to Gloss Nail Bar on Highland, for a repair This is what I got They didn't even try to replace the broken nail to look anywhere close to my other nails They claimed not to have my color in effort to get me to pay for fill I wouldn't recommend I wish I could share awful photos Despicable read more

Gloss Nail Bar - Really disappointing - Nail Salons Near Me - Memphis, Tennessee

Tommy is always wonderful for dip manis and pedis, I'm a regular and appreciate Gloss Nail Bar so much! the friendliest and best staff around!!! read more

Terrific salon with impeccable services. The techs were great and the customers kept coming in requesting individuals because of established relationships (that says a lot). On today, I brought my Mom for the first time and she was super excited and in love with her nails. Amy made her feel so special. Thanks!! (I hate I didn't get a photo.). I am in love with my nails as well. Trinity made a superb suggestion as well and I am so pleased. read more

Gloss Nail Bar - My wonderful nails on today!! Yes, short classy and cute.. - Nail Salons Near Me - Memphis, Tennessee

Emily and Nina are the absolute best!!! I'm always satisfied. The customer loyalty points always come in clutch!!! read more

Gloss Nail Bar - Gel polish - Nail Salons Near Me - Memphis, Tennessee

Yes! Lauren is a great tech & Emily is so helpful. I love them so much!!!!! I come & hang out with Lauren every week, literally. Service is top tier.. so are the drinks & communication & people!!! read more

Overpriced poor service overhyped. The lady didn't removed my dead skin nor the cuticle around the nails she placed acrylic. Nor the skin under my nails But had the nerve to charge me 86 dollars plus wanted a tip. read more

i got a dip manicure with Elsa. I NEVER leave bad reviews but my nails just simply don't look good at all. there was no attention to detail even tho I paid for a manicure. my nails are very thick and chunky and there's spots missing on some nails. won't be coming here again read more

ASK FOR DOM. He do not come to play y'all. My French tip never looked better and if you know you know! Get into the details he is 10/10 matter of fact the whole salon a 10/10 in every way: service, quality, cleanliness, everything read more

Gloss Nail Bar - My Halloween set ATE. - Nail Salons Near Me - Memphis, Tennessee

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JB is the best. shes very professional. very talented. friendly. highly recommend her!

I will never go anywhere else to get my nails done. I arrived in a frantic after just breaking a nail that I got done 2 days prior & was tended to immediately. The same technician snagged me & sat me down to start- he remembered the color I had (which was my worry because I sure didn't remember) & my nail was repaired seamlessly & quickly. They attention to detail is unmatched by other salons I have attended. I'm proud to say I have found my salon home after many months of searching. read more

Gloss Nail Bar - Nail Salons Near Me - Memphis, Tennessee

I have never had a worse experience with a nail job than at this location. Upon entering, I was first greeted by a lovely, "Hi, welcome in!" Then, after waiting about 3 minutes for someone to come see me, I finished my sign-in to face an abrupt, "What do you need?!" by the nail tech who would be my technician. I was immediately turned off, but I wanted to give her a chance. During my visit at her chair, she was so rough with my feet that my right big toe was cut. 5 days in, one of my fingernails broke. I thought nothing of it, as I work a hands-on job. I went back to the salon on day 6, and they saw me right away. To my dismay, the tech, who happened to be the same woman, picked a color that did not even match my set, asking, "oh, but you can't really tell in the light, huh?" after I brought it to her attention. By then, the nail was already glued, polished, and treated by the light. I was shocked she would not go the extra mile to find the right color for me. I know I would have. The most frustrating part of the whole experience is that the same nail just broke AGAIN, and this time, I was simply taking a picture off the wall to dust. I couldn't believe it. I just got the nail fixed 5 days ago. Never in my life have I had a worse dip manicure than this. Other salons have my nails lasting for well into/a little past a month, but this is day 11! Never again. Not to mention, this is one of the pricier salons I've been to. I wasted my money. read more

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Update 10/24/21: I wanted to take the time to update Gloss Nail Bar review that I left about my experience on 10/17/21. I returned and let them know my issues from my experience (see previous review) and they quickly were able to get me seen. They redid all my nails, and everything is perfect. No missed spaces, no debris left in my nails creating uneven bumps. I'm not sure what caused my nails to lift 3 days after service, but I am sure that this time around it won't happen. If you ever have any issues, Gloss Nail Bar is making sure to accommodate you, and this is why my review has changed! They really care about your experience, and they have a 7-day guarantee, which I didn't know about until I updated my review about the flaking. Jaylin is the one who took care of me, and I truly appreciated this experience. If you have any issues, definitely talk to Jaylin. I will definitely be returning. read more

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Emily very professional and Amy awesome nail tech, love the atmosphere. The variety of colors and service .....Excellent!

Katy did a wonderful job. I showed her a photo of what I wanted- these snowflake nails for the holidays. She copied it spot on. Love them! read more

Gloss Nail Bar - Spun sugar is the color. - Nail Salons Near Me - Memphis, Tennessee

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I've been going to Gloss for over a year... get pedicures and regular manicures. I was told today that I don't get a glass of champagne because I only got a manicure. I've NEVER been told that. And honestly feel like I'm being punished for having naturally long nails (pic attached); like I'm a less than customer. A woman left while I was here disappointed after soaking for 15 min with no engagement. The employees were gathered up front, one cussing in front of customers. This is the second time she has acted this way while I was there. I should have not come back after they left my nail girl go but didn't. I'll never be going back. read more

Gloss Nail Bar - Nail Salons Near Me - Memphis, Tennessee

Not worth the price. Short cuts and lazy. I paid for less than I got. It was very basic and rushed.

A picture is worth a thousand words. Got a regular manicure, smudged one and this is after he "fixed" it. Won't be back read more

Gloss Nail Bar - Nail Salons Near Me - Memphis, Tennessee

I gave this place one star about a year and a half ago, but gave it another chance today. Not only was I greeted so kindly and cheerfully by the owner , I was sat right away . While I did have to wait a bit for a nail tech ( it's busy on a Sunday) they started my shellac soak off instantly . By the time there was a nail tech available my shellac came right off, so actually I did not sit there any longer than I normally would have with shellac . Usually at other nail bars they scrape and scrape it off but since they let me sit a while here the shellac just came right off without them damaging my nails and scraping them. My dip was so horrible a year and a half ago but today it's wonderful! Vinny was so sweet and truly cared about the exact way I wanted things . The atmosphere is fun in here , and it's fun to come with your girls and have a drink while you're getting your nails done! I am now going to be a customer here with vinny read more

Gloss Nail Bar - Nail Salons Near Me - Memphis, Tennessee

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I like this spot..... for pedicures. Like any other service salon, I'm sure it just depends on your technician. I've had several pedicures here and have always been satisfied. However, I got a manicure here just over a week ago for the first time and was realllly disappointed. Tommy did not listen when I said I wanted short nails, then he did a crappy job on the polish. Since it was shellac, I'd hoped he would take his time and make it look decent but the polish was inconsistent in layers and on my cuticle, leading to peeling polish LESS then a week later. So, either avoid manis or avoid them with Tommy. Oh, and if you're of age get a drink, but remember your ID! They are sticklers for it. read more

First of all, I am usually not one to complain but this was so bad I felt like I needed to leave this review. Went for regular pedicure and manicure/dip and ended up having the worst experience at a nail salon I've ever had. The girl doing my nails was nice but so rushed and lazy. She barely scrubbed my heels and left polish on my skin after the pedicure. She cut several of my fingers while doing my manicure (no apology from her) and overall just left my fingers looking terrible. I'm unfortunately a people pleaser and did not say anything while i was there. I even left a tip which was a mistake. There are plenty of nail salons in the area. Don't go here unless you want to waste your money and have the worst, least relaxing time. read more

My friend and I booked together for a pedi. We have very stressful lives and we're looking forward to a relaxing morning. The two women doing our expensive pedis talked to each other nonstop, looking at each other more than the work they were doing. This is the absolute worst experience I've ever had getting a nail service. What's worse, I had recommended this place to my friend. Apparently someone told them to stop all the talking when they left together to get the paraffin, because both were sullen, quiet, and angry from that point on. I'm retired from the service industry. A business can be ruined quickly with this kind of poor customer service. I will never be back. read more

Gloss Nail Bar - Polish at Gloss. Really unprofessional. - Nail Salons Near Me - Memphis, Tennessee

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a couple nails have popped off and the rest are lifting. and the woman on the phone said there wasn't a manager there and told me i could walk in and see someone else. read more

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Update! The pictures posted with this review was a couple of months ago. My recent visit was regarding the post and I see a lot of return regular visit post and so WAS I but no longer. I had an appointment and Christina called in sick and I was immediately told 'and she will not be in the next day' so okay after coming Thursday no appt to Friday with no appointment. Christina did my nails last time and they were great! She asked her sister to do them and they just okay. Why? Because I expressed that she leave the shape as is and she rounds it abit more than I like and I spoke up! You hate to nit pick but I am paying AND I said just like they currently are, squared. Also, I love yellow and they have an amazing yellow I get ALL THE TIME but for some reason they hate doing it! Take the color out of rotation if it is going to cause this much grief! Samantha use to do them and the photos posted was her last time on my nails! I wasn't coming back after that but I like this place, the people, the service and the drinks! But don't get attitudinal with me because YOU didn't give me what I like and I am easy! Looking elsewhere for manicure but I will let you do my pedicure! read more

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Used to be great - today was more than disappointing. Manicure was probably the roughest one I have ever had - the only good part is that that it was also probably the quickest. Dip is rough around the edges. Very disappointed in this visit. I now remember why I found a different shop. read more

This place is the first place I tried in Memphis - nothing special. I was able to get in really quickly when I walked in during the morning. But the mani/pedi was nothing exceptional for the price I paid, which is outrageously high. I even ordered the pedicure that costs $15 more for the hot rocks and sugar scrub and such just to find out as she was painting my toes that they no longer do the hot rocks? Wish I had just gotten the basic one. It also cost another $15 more for a very basic design on a few fingers and I was told I was being cut a deal. The towel and foot soak were scalding hot and my fingers bled while my cuticles were being trimmed. The staff was friendly but the paint job was sloppy and I wasn't impressed with the cleaning procedures or social distancing. read more

I always get my pedicures done here and I ALWAYS go to Lina! She has this fun, bubbly personality that would attract any client + she actually knows what she's doing! I've been to several nail salons in all of Memphis, but my greatest experience is always with Lina at Gloss. read more

I'm 39 weeks pregnant and went in for a pedicure because my feet hurt so bad. I choose the "ultimate pedicure" because on the menu it said it was heavy on the message. This guy spent the whole time on my calves and barley even touched my feet! I have horrible callouses on my heels that he completely ignored until I said something. I can't bring myself not to tip someone giving me a service but in retrospect I wish I hadn't . The whole thing with tip was around $70 and I didn't get the much needed foot rub I came in for. I cried big pregnant tears all the way home. read more

The staff attitude of the staff is horrible and the poor hostess/manger is always confused when you come to him about a problem or concern. He stood next to the nail tech yelling at customers after she messed up her nails and customers came to him to voice their concern. Instead of handling the situation, he did nothing and allowed the nail tech to gyrate around the salon yelling at the customer. I will NEVER go back to this place again. read more

I'll start with the positive things even though I probably won't ever come back: -They have a host up front to greet people -huge selection -very clean -complimentary beverages including coffee, mixed drinks, etc. -Emily is the only reason I'd ever return here. Always friendly, professional, and good at her job. The owner is also nice. Cons? I had a design done with SNS dip that the owner said they could pull off. They did and I liked it. Nails started popping off after 5 days. So I came in for a repair. -I was told by the technician that repaired 2 of my nails that it probably came off because of my design and she thinks a solid color looks better than my design anyways. It wasn't said in a nice way either. Thanks for your opinion, but I didn't ask. -A few days later I came in for another repair because 6 more nails had come off after only 9 days. It's supposed to last two weeks. The host asked me how long it had been, I told her. She went away and came back to tell me I was wrong and it had been longer than two weeks. Really? You're going to tell a customer they're lying? When I can prove the date via my receipt and bank statement? I had to argue to get someone to fix my nails. Never got an apology. I'm not dealing with this every time I need a repair because the manicure didn't last. Perhaps require a receipt from a customer before telling them they're lying. So much potential but bye Gloss. read more

Gloss Nail Bar - SNS reverse French by Emily. She did a great job and was super patient given how hard this was to do with dip. - Nail Salons Near Me - Memphis, Tennessee

I'm a regular at Gloss Nail Bar on Erin Drive. My sister and I come in every two weeks for our mani/pedi. The people who work here are friendly and competent. It's clean and run efficiently. These workers want you to be satisfied with their work. Thanks Maria for a super pedi. Thanks Dee for a beautiful mani/dip. read more

Gloss Nail Bar - Just to help me remember my dip color. - Nail Salons Near Me - Memphis, Tennessee

Great pedicure! We made reservations for a Saturday morning. Would recommend making an appt.

We came by on a Sunday afternoon for a shellac manicure and were quickly whisked away to comfy chairs to pick out our colors. After looking through the colors and asked for recommendations I ended up going for the SNS dip. While quite pricey ($45) I decided to give a try. The process was pretty quick, made more pleasant by free mimosas. Unlike shellac it didn't require UV lights. It definitely made my nails feel a lot harder, but soft nails aren't a problem of mine so that's not a + or - for me. The trust test will be how many weeks I get out of this manicure! read more

Gloss Nail Bar - SNS manicure three days later. - Nail Salons Near Me - Memphis, Tennessee

I don't trust my nails to any other salon. These ladies, and fellas, know their stuff and are perfectionists. Julie is my go- to- such a fun experience! Jessica gives the most wonderful pedis, too! Highly recommend this sweet place. You'll leave with new friends- clients and techs! Pictures is dip at 2.5 weeks! read more

Gloss Nail Bar - (I do have a thumb) my shellac was done nearly 2 weeks ago! - Nail Salons Near Me - Memphis, Tennessee

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