UPDATE: I decided to revisit my original review and add some more details since we've returned to…read morethis place again and again. They're so great! Here's the full story: We can't recommend Elite Cleaners more highly! I found their services when I was searching for a place I could trust to alter my wedding reception gown (without breaking the bank). After asking around for quotes, I decided to give Elite a call. The woman who runs the shop was incredibly helpful: after I showed her the gown, she offered me a super reasonable quote and scheduled an appointment for the following week so I could meet the alteration lady and get my measurements taken. I was a little nervous about how casual the whole process felt, especially with such an expensive dress on the line (the store very much has a local business vibe and I got a handwritten receipt), but oh my GOSH, did they deliver. The tailor absolutely nailed it and the dress fit perfectly--plus both women in the shop were so genuinely excited and it was truly a heartwarming experience. Since then, we haven't had alteration needs but definitely go back to them with our dry cleaning. If you're looking for great value and even better service, this is your stop! Oh, and the woman who runs the storefront always offers you a candy of your choice on your way out, which is the sweet thing ever :)

I've been a loyal customer of this dry cleaner for a long time, and they continue to impress me…read more Their service is always reliable, but this recent experience deserves extra recognition. I brought in an expensive dress with a stain I thought was impossible to remove, and they worked their magic. When I picked it up, it looked flawless as if the stain was never even there. Their attention to detail and commitment to quality truly stand out. I'm so grateful for their expertise and highly recommend them to anyone looking for exceptional care for their clothing. Thank you Ebi and Najat for your hardwork & kindness always.

Best dry cleaners. Price is very reasonable and I really respect the owner. I took a full look from…read moreone of my brands that I do PR for and the material is super sensitive. It takes a lot for me to trust the dry cleaners to take care of our runway collection because it is one of a kind. He not only got all the stains off, but he did it with a very good price. Def coming back again!!!

I took my mom's wedding dress for me to repurpose there and it came out sparkling clean! Stains…read morefrom 1987 gone! Now I get to use my mom's wedding dress for a second look on my wedding day thanks to them and I'll forever be grateful! They were fast, professional and so nice!

Top notch service and tailoring skills. Frida altered my wedding dress and she did a fantastic job…read more The prices were very reasonable and the service time was quick. Thank you Frida!!

I am so FURIOUS. I took my daughter's sweet 16 dress for a cleaning. I received a receipt stating…read morethat they were going to charge me $35. I was surprised by that price but accepted it. I went today to pick it up. I gave the lady my card thinking that it was going to be the price she quoted me at. She changed my card $170!!! Not even close to what she originally stated. I asked why did she charge me so much more. She stated it was a big dress. I responded, that I understood it was a big dress and that if it was going to cost a lot more money then what she quoted, she should have called me and informed me. She said she asked her assistant to call me since she took the dress, which is a lie since she was the one that receivedthe dress.. Neither the owner or her assistant called me. She is the owner it is her responsibility to make sure things are communicated. Owner did not take responsibility for anything. All she could say is that I'm sorry. Well I'm not sorry for not going back. SO IF YOU WANT A TAILOR OR A DRY CLEANING COMPANY THAT IS HONEST, DON'T BRING YOUR BUSINESS HERE, THEY LIE AND THEN DONT TAKE RESPONSIBILITY OR ACCOUNTABILITY FOR THIER MISTAKES.

Wonderful service they have here. I work as a medical provider in the area and they always clean my…read morewhite coats pristinely. In addition, I had my wedding dress cleaned after my wedding. It was very large and ornate and they did an excellent job.

Big shout out to the cleaning store and the owners. They are lovely people and did a wonderful job…read morealtering my dress. A difficult job but on time and beautiful

They are perfect and very professional .My family has been going to them for a long time and now…read moreI'm also taking my clothes there they are amazing and fast . I love this place and their service,They are very professional and staffs are very friendly . And they do very nice alteration job . This is a the best place over to get good quality dry cleaned service . I'm very happy for this tru find.

Wow this place was bad…read more Wow this place was bad. Oh, I'm sorry. Did I just repeat myself there for a second? Pardone moi. O.K., folks. This is why I like Yelp. It's good to have an online community you can go to to warn others about something really awful. I went in with a backpack (big for traveling, not for school) that I wanted cleaned because I used it to...travel... and it was disgusting at that point. I know that that's not the average thing people take to the cleaner but still...the woman with whom I had my interaction...wow. She looked at me as though I had descended from planet Wack-o when I told her what I wanted done. Just...looked at me. A blank stare. Like I had Dr. Spock ears, eyes that spewed green pus and a third breast from which I was prematurely lactating. So after speaking in declarative statements (example: I'd like to get my backpack I recently took abroad dry cleaned, please) I moved on to inquiries; they consisted of the following: Um, hello? (I'm standing behind the counter looking at her. She's standing on the opposite side just staring blankly at me and not talking.) Excuse me? (I'm waving at this point.) Do you speak English? (She nodded in the affirmative at this point.) Um...can I please get my backpack cleaned? Silence. Hello? She interjects by asking me why. I told her (again) because it was dirty. She said it didn't look dirty. I then proceeded to show her where I spilled Turkish coffee all over it on the inside. She told me to wipe it with seltzer water. I asked her if they provided the service of cleaning bags. She said they did. I asked her if they could clean mine again. She just looked at me. Stared at me. Like I was asking her to dangle the keys to her brand new Benz in front of a bunch of car-jackers and say, "Nah nee nah nee boo boo!! Betcha can't steal this!!" I couldn't understand!! What in the heck was wrong with this woman? She just continued to stare at me until she said she didn't WANT to clean it. Not she couldn't. She didn't want to. I just looked at her in a state of complete dismay. I'm glad my mother taught me control my temper. I came THIS CLOSE to just losing it right there. All I did was walk out. I've never had such a strange experience. I don't even know what to say. That was one of the most peculiar experiences I've ever had. I just had to sit in my car for a second and process it all before I went home. Wow this place was bad.

I needed to find a seamstress close to me and asked on Next Door. The daughter of the owner of…read morePalace Cleaners recommended her mom - and I am so glad she did. She is wonderful and very well priced. Plus she is honest about what is worth the money and what she can realistically do. The work is beautiful and very well finished. I included pictures of the vintage leather jacket I got - but the sleeves were too short. She was able to make it a short sleeve jacket - including dealing with the quilting and rolled the edges. She has done all sorts of items for me. My friend who is a professional stylist was so impressed that she is a new client for Palace Cleaners.

Used them for years for dry cleaning (I'm retired now!) and some tailoring. Good work, reasonable,…read morealways ready on time, never lost anything. Takes back unneeded hangers for recycling. Nice people.

They were able to dry clean the dress I needed for pinning ASAP! I called them the day before and…read moregot my dress ready the following day. I would definitely come back!

Very professional service! I have been a customer for over 7 years and they never let me down. Had…read moremany stuff dry cleaned from suits to jackets and shirts and tough stains , they provide good care for your clothing looking like new . Special word for Ana - she is the best ! She knows my clothes better than I do. Highly recommended!

I've been coming here for years, and the service has always been exceptional. The tailor does…read moreamazing work she has altered several of my designer pieces perfectly. The dry cleaning service is also outstanding, always handling my clothes with great care. I truly appreciate the quality and professionalism.

They replaced the zipper on my jeans for a very reasonable price. The work was quick and neat…read more Great service. I'll definitely come back!

The prices are great, and the customer service really stands out. They seem like a family owned…read morebusiness, very kind. We recently moved to the area and are glad to find a place like this.

Went in to drop off a tux, picked it up all seemed good! There was still a stain on the pants, and…read morewhen I asked if it was possible to remove it and I would pay extra, the guy answered very rudely saying, "You remember how you brought it before?" Definitely not the response I was looking for, not very kind. Definitely disappointed. Would not recommend for the experience, cleaning, and rude attitude.

I brought in two suits and a dress shirt that had tough stains, and they came back looking brand…read morenew. The staff were friendly and professional, pricing was great.

Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.