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    Glazed and Amazed

    4.0 (65 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Glazed and Amazed

    Event planning

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    The letter
    Richard G.

    The short version: This place has a lot of fun things to paint, and normally it turns out really beautiful. They give you some good basic instructions and ideas, and they have glass work available which is rare to find and fun. My kid did a glass piece this last time and it turned out just like she envisioned. My most recent creation did not, and their service recovery when things turn out badly is poor. I'd give a solid 4 for previous good experiences, but it doesn't make up for the missed opportunity on our most recent (and probably last) experience. The long version I've come here with my kid (girl, age 12) and my wife several times and created some really beautiful things that turned out well. But, this last time was a little sour and will probably be the last time. They called today to let us know our pieces were ready and let me know that mine (a ceramic plate on which I did some pour painting and lettering) was "not food safe" due to a fault in the glazing. Ok, I thought, should still be nice to look at and I was planning to display it, not eat off of it. We picked them up and I had a look; "not food safe" was code for "the glaze puckered and pulled and left some very noticeable chunks of bare unpainted bisque visible, and it really isn't suitable for display either." Bless her heart, the attendant really tried to salvage the situation, but basically had nothing to offer; she let me know I could paint over those parts right then and they could try to re-fire it, though the same thing could (and likely would) happen again. I didn't have time to stay, so she offered to sell me an at-home kit and then have me bring it back. The big concession she got from the manager was the offer to let me take it home and then bring it back another day to try to repair it. I didn't have time to talk about it anymore so I took it and left. No offer of refund or even store credit was even floated. I got home and read the letter from the manager letting me know that my paint was too thick and that was the reason the glaze didn't work. Ok, great, but I did let the attendant know as we left that the paint was really thick and not dry yet; she told me it wouldn't be a problem. It's also kind of poor form to blame your customer for process errors when I don't glaze and fire pottery for a living and you do. Look, I wouldn't even take the time to write this if I had they had been completely honest up front ("not food safe" does not adequately describe what happened) and had offered something of value to make it right (making something to remember some time with my kid was the whole point of this; "we'll let you come back later and pay to fix your mistake" doesn't really cut it). I bring this up because another pottery painting outfit we've frequented noticed a very minor flaw in a piece I did, immediately told me exactly what happened, and offered me the piece I did (which was still usable and attractive) and the full value of it as credit on another one. I know the economy is tight, but it can be done. I may come back and do glass pieces again, but there are other places that do ceramic and service recovery better. I invite a response to this review if they feel like I haven't characterized this fairly or accurately.

    Danica D.

    This place was super amazing the service was wonderful! We did a bachelorette party here and it was amazing they let us do the food inside as long as it didn't touch any of the pottery the people working there were super experienced and willing to help you with your pottery if you need help! We ran a little bit past time and it was only $30 for an extra hour which was super cheap thank you for making an hour bride the happiest ever ! The price for pottery ranges from $20 and up! They also offer other things like glass art resin art pottery painting and much much more

    No, not a great work of art. But a useful one.
    Lesley M.

    All the staff were friendly and helpful. Lots of paint colors and types to choose from. I was able to take as much time as I wanted to finish my pieces. The painting skill (more specifically the lack thereof) is all my own.

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    15 years ago

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    5 years ago

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    8 years ago

    We have always been a big fan of this place . My son also did a couple movie / pizza paint nights that were a big hit.

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    9 years ago

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    11 years ago

    Business owner information

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    Judy S.

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    10 years ago

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    13 years ago

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    13 years ago

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    8 years ago

    I had a birthday there and it was so much fun! The people who work there were really kind. (9yr old niece writing this review)

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    15 years ago

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    12 years ago

    Fun!! Everyone is friendly and the projects are fun. My friends and I come here once a year as a tradition. I love it.

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    Page 2 of 2

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    Review Highlights - Glazed and Amazed

    For less than $20, you can pick out a piece of pottery or glass and actually use it for something in the future.

    Mentioned in 14 reviews

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    Glazed and Amazed - eventplanning - Updated May 2026

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