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Glazed and Amazed

4.0 (65 reviews)
Open 11:00 am - 6:00 pm
Updated 1 month ago

Services - Glazed and Amazed

Event planning

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The letter
Richard G.

The short version: This place has a lot of fun things to paint, and normally it turns out really beautiful. They give you some good basic instructions and ideas, and they have glass work available which is rare to find and fun. My kid did a glass piece this last time and it turned out just like she envisioned. My most recent creation did not, and their service recovery when things turn out badly is poor. I'd give a solid 4 for previous good experiences, but it doesn't make up for the missed opportunity on our most recent (and probably last) experience. The long version I've come here with my kid (girl, age 12) and my wife several times and created some really beautiful things that turned out well. But, this last time was a little sour and will probably be the last time. They called today to let us know our pieces were ready and let me know that mine (a ceramic plate on which I did some pour painting and lettering) was "not food safe" due to a fault in the glazing. Ok, I thought, should still be nice to look at and I was planning to display it, not eat off of it. We picked them up and I had a look; "not food safe" was code for "the glaze puckered and pulled and left some very noticeable chunks of bare unpainted bisque visible, and it really isn't suitable for display either." Bless her heart, the attendant really tried to salvage the situation, but basically had nothing to offer; she let me know I could paint over those parts right then and they could try to re-fire it, though the same thing could (and likely would) happen again. I didn't have time to stay, so she offered to sell me an at-home kit and then have me bring it back. The big concession she got from the manager was the offer to let me take it home and then bring it back another day to try to repair it. I didn't have time to talk about it anymore so I took it and left. No offer of refund or even store credit was even floated. I got home and read the letter from the manager letting me know that my paint was too thick and that was the reason the glaze didn't work. Ok, great, but I did let the attendant know as we left that the paint was really thick and not dry yet; she told me it wouldn't be a problem. It's also kind of poor form to blame your customer for process errors when I don't glaze and fire pottery for a living and you do. Look, I wouldn't even take the time to write this if I had they had been completely honest up front ("not food safe" does not adequately describe what happened) and had offered something of value to make it right (making something to remember some time with my kid was the whole point of this; "we'll let you come back later and pay to fix your mistake" doesn't really cut it). I bring this up because another pottery painting outfit we've frequented noticed a very minor flaw in a piece I did, immediately told me exactly what happened, and offered me the piece I did (which was still usable and attractive) and the full value of it as credit on another one. I know the economy is tight, but it can be done. I may come back and do glass pieces again, but there are other places that do ceramic and service recovery better. I invite a response to this review if they feel like I haven't characterized this fairly or accurately.

Danica D.

This place was super amazing the service was wonderful! We did a bachelorette party here and it was amazing they let us do the food inside as long as it didn't touch any of the pottery the people working there were super experienced and willing to help you with your pottery if you need help! We ran a little bit past time and it was only $30 for an extra hour which was super cheap thank you for making an hour bride the happiest ever ! The price for pottery ranges from $20 and up! They also offer other things like glass art resin art pottery painting and much much more

No, not a great work of art. But a useful one.
Lesley M.

All the staff were friendly and helpful. Lots of paint colors and types to choose from. I was able to take as much time as I wanted to finish my pieces. The painting skill (more specifically the lack thereof) is all my own.

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4 months ago

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1 year ago

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2 years ago

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1 year ago

So fun with the kids and everything was ready within 2 weeks! The staff was very helpful with color and technique tips.

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9 months ago

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3 years ago

Business owner information

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Kate G.

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4 years ago

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4 years ago

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3 years ago

Fun times with my girls today making some pretty things. A little expensive but not prohibitively so.

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3 years ago

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5 years ago

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6 years ago

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2 years ago

We had a great time. The staff was so helpful and friendly and our pieces turned out beautifully.

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4 years ago

There are many colors and different objects you can paint! From plates to dragons, the options are almost endless!

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3 years ago

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4 years ago

Business owner information

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Kate G.

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5 years ago

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7 years ago

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10 years ago

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7 years ago

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8 years ago

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4 years ago

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6 years ago

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4 years ago

The kids (and big kids) always having a fun time here. Great selection and staff. We enjoyed their to go kits during the pandemic too.

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9 years ago

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6 years ago

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19 years ago

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13 years ago

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15 years ago

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11 years ago

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10 years ago

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6 years ago

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12 years ago

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Ask the Community - Glazed and Amazed

Review Highlights - Glazed and Amazed

For less than $20, you can pick out a piece of pottery or glass and actually use it for something in the future.

Mentioned in 14 reviews

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Michaels

Michaels

(62 reviews)

$$

I was in this Michaels recently, and was extremely saddened and upset to see the painting supplies…read morecompletely wiped out. It was like a barren wasteland of sadness. Not just that, but the sketching supplies, calligraphy, paint brushes(especially Princetons, shocking that the Princeton brushes are wiped out completely except for maybe a handful of brushes, but all the cheaper ones like W&N Cotman & Artist's Loft were in supply a-plenty. I know that's not the employees fault, plus we DID just have Black Friday & Christmas, and New Years sales so maybe that's why it was wiped out (just havent gotten a shipment in yet I hope?). I'm hoping to come back in the future after a while and see if it's fully stocked again, or if that poor store just never gets to new shipments in of their painting supplies. All in all, that was sad, and the poor shelves looked like they had seen better says but were hanging in there for the long haul. OH ALSO. To CUSTOMERS who shop in this store--WTF IS WRONG WITH YOU? Obviously y'all were never taught to clean up after yourselves or put things back where you got them, because after I was sad about basically everything being out of stock, I spent a while going up and down the paint supplies & sketching materials aisles, putting things back where you imbeciles so kindly decided to leave them for the employees. If you don't want something, put it back. I can only imagine the state of your homes, vehicles and anywhere you frequent often being abhorrently in disarray & disgusting as all get out. CLEAN UP YO MESSES Michael's staff is not there to follow you around and watch over you because you're an actual toddler in an adult body. Yes they work there, but they have enough duties that don't include catering to your negligent laziness (or shall I say incompetence? Tbh you've earned all of those words, congratulations). In conclusion, if you're going to be an entitled POS who can't put things back where you found them, if that's too much *work* for you, please don't leave your trash heap of a house, and spare any establishment of any sort from having to deal with the fact that you weren't raised right. The end.

Every time I'm here the customer service is terrible. They need to hire more people to be on the…read morefloor. I asked one of the employees for help finding a product in their store and she told me to find it myself. Very unimpressed

Glazed and Amazed - eventplanning - Updated May 2026

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