personal customer service was amazing! having products we need available that we don't have to purchase is such a nice plus! being able to use email and then talk with a person! this is top tier staff as well, asked questions and made pick up time amazing! read more

Front desk staff are consistently friendly and helpful, which I appreciate. Unfortunately, the experience with the team loading equipment was a completely different story. I rented an aerator and mentioned that I had never used one before. The staff did take a moment to explain how it works, which was helpful. I also asked at the front desk whether I should use a trailer to transport it, and was told it shouldn't be necessary since they could load it into my truck using their ramp. Three employees loaded the aerator into the bed of my truck (with a canopy), rolled it in, and we closed the tailgate. As I was slowly pulling out to get onto Highway 99, the machine rolled forward, breaking through the canopy glass and shattering the rear window of my truck. What's most frustrating is that no one mentioned that the aerator can freely roll or that it needs to be secured during transport. For someone who has never used this type of equipment, that's critical information. When I returned to the store, I was told, "it has wheels and it'll move," which came across as dismissive. The owner pointed to a sign stating they are not responsible for damage during loading. While I understand liability policies, this situation could have easily been prevented with a simple warning or basic guidance. I've been a long-time customer and regularly rent equipment here, which makes this especially disappointing. I expect better communication and care, especially when safety and potential damage are involved. read more

Miller's Rent-All - Truck with no back window and broken canopy window. - Party Equipment Rentals Near Me - Edmonds, Washington

Immediately felt welcomed when I entered the establishment. Roman was very helpful with getting me the right tools I needed to complete a time sensitive task. First, tool didn't quite get the job done and he offered a second option that got it done without any additional cost. Overall, Miller's has a wide selection of tools, machinery and other equipment at a very reasonable price. Without hesitation, I would strongly recommend Miller's Rent-All to everyone. read more

Easy equipment rental! And very fair prices. In and out in less than 15 mins for scaffolding rental

I have found Millers great for my Stihl chainsaws and, most recently, party rentals. I arranged rental of a big tent, tables, chairs and linens but forgot to pay the deposit. Three days before the event I called to ask a question, learned I hadn't paid the deposit so nothing had been reserved, and they STILL made it happen. I love Millers. read more

I have used Miller's for thirty years. I can count on them having equipment ready, delivered and any issues solved immediately.

I love this place! We use them for chair rentals for all of our events at my dance studio, but more recently I used their chair rentals for my small wedding! Pickup and drop off was so simple. They have a massive stock so I really didn't even need to make a reservation. (It was only 20 or so chairs). While they're not as known for it, they have a great selection of catering and event supplies! read more

Unsafe equipment being sent out. Used them for decades and multiple recent transactions with billing issues and unsafe equipment have caused me to take my business elsewhere permanently. read more

Jonathan is awesome! I've seen him help others with much enthusiasm and is so helpful by offering extra hands to help load your car. Service is great and explains how to properly use the tools you borrow. That says it all if not more because before you get inside your car, he'll ask again if you have any more questions. He also said to call and ask for him if needed. True story! This place have pretty much everything. Do check it out if you are in the area and do share your experiences. read more

Miller's Rent-All - I was overwhelmed and thought of more projects. It never ends! - Party Equipment Rentals Near Me - Edmonds, Washington

received great attitude ,service and help from employee at Millers Rent-All on HI 99,thank you KEGAN Mow blade customer read more

Great customer service! I've rented bouncy houses two years in a row for my son's bday. I strongly recommend paying the delivery fee as they're super heavy. Once there, super easy to set up and take down. So much fun for kids! read more

I've used Millers a couple time for a few projects I had going on and they were always nice/ and helpful/knowledgeable. Their stock of Stihl equipment was very impressive. Anyway my only gripe was that when I returned some equipment an hour late I got charged for half a day. I would like to see them prorate the hourly charge after charging an entire day instead of charging a half day. Anyway, minor gripe but worth mentioning in case you get caught in traffic rushing back only to get charged for half day anyway. read more

It was a great experience. Pickup and drop was very easy. Furniture was very good. Very satisfied overall.

Our entire experience with this company was absolutely horrific. We had a company bbq in which we reached out to rent a dunk tank. The first contact it was evident the person we spoke to had no clue and no interest in helping us. Fast forward we finally got an contract which by the way they charged more for delivery than the rental. Day of delivery we call as they still had not arrived as contract stated. The man on the phone stated "yeah that's not happening ". Excuse me we have a contract, oh I cancelled it and refunded 5 min after you signed and submitted payment. There was no email, no voice mail, no credit. My store has 300 associates that this was going to affect and they just didn't care. We went to Aurora Rentals. Received the most amazing customer service and got a brand new dunk tank etc for 300 less than what millers charged. If you have an important event I strongly suggest not relying on this company. Completely incompetent read more

A big thank you to Millers! Fun outdoor movie night for the neighborhood made possible by renting a pop up movie screen that fits in my car. I am not smart enough to figure out how to make it work so the kids set it up. Super inexpensive and the Millers staff were really helpful! I think we will make this a recurring event! read more

Miller's Rent-All - Having fun, getting ready to watch "Soul." - Party Equipment Rentals Near Me - Edmonds, Washington

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Rented the marg machine from them twice now. Works like a charm. Fair pricing and helpful staff

This is the second time expensive equipment from this place has broken and screwed up my plans for a full days work. Both times I've had labor on site and ready to go and had to send them home. Both times it's been a skid steer and an attachment. First time was the tiller this time was the brush mower. The first time they gave me a discount and made it right. This time they sent out the mechanic to fix the hydraulic line on the brush mower but it blew again within 15 min. They said they would come get the machines yesterday but they're still sitting in my front yard and the brush mower is leaking fluid on my driveway. I told them yesterday I expected a discount but they didn't give me one or even discuss charges with me or what card to use before they took the whole thing off the card I told them not to use. I'm so done with this place! The worst tools and equipment plus horrible customer service. I'll never rent from them again!!! UPDATE: I got a call back from a manager and they are refunding 1/2 of the rental cost. I'm satifisfied that they made this right but the fact is that, in my experience, their machines are not reliable and 2/3 of my property is still not mowed so I have to find somewhere else to rent a machine and finish. read more

I have used Miller's Equipment to rent various pieces of small equipment and supplies for my Stihl chain saw and other products over the last 6 years. I recently had starting issues with my FS-90 Stihl string trimmer and they assisted me with a smile as a do it yourselfer without charging anything for their time which in this day and age, is unheard of! The customer service counter help is always friendly, knowledgeable and eager to assist. The equipment I have rented is always in good working condition. The service fees and rental charges are reasonable when you consider you have the entire Miller's staff backing you up!. I highly recommend this place! read more

I have rented equipment three times, each time noting good customer service but not quite a great overall customer experience. For heavy equipment like loaders and excavators I reserve ahead of time. But each time I have to wait in the yard while they fire them up, move them, etc. In short, couldn't they get ready for the day ahead of time? Equipment has been fine but one trailer rental required me to rig the dump trailers gate with straps to hold it open as they gave it to me missing the gate hold open latch and I didn't notice until I had it loaded. Rates are fair. A good rental shop for equipment, overall. read more

I have used Millers for many years and some of the employees make you feel unwelcome. from the truck driver all the way to the owner no desire to be helpful. Not a good place to rent anything from this place. read more

I rented a pressure washer and it worked great. Rented it over the fourth of july weekend so I had an extra day to use it. The staff is very helpful and I had gone in to check out what type of pressure washer would be best for me and they were happy to show me the different models. I'm looking to buy a chainsaw and when I do this is where I'll go. I purchased a chain for a friend's saw also and they immediately found the right size. Stihl is the best and they have a great selection. read more

Every time I have gone into this business to rent something it has been a great experience. I needed to get some chainsaws for my last project and the staff was extremely helpful, going out of their way to explain the ins and outs of operating, maintaining and returning these potentially dangerous pieces of equipment. Their instructions were very clear and thorough. I would specifically like to thank Nate and Johnathon for their help. I have also some of the other projects I have needed your assistance and have included Chris transmission jacks, porter powers and fender kits among others. I've always been a satisfied customer and highly recommend them! Their prices are reasonable and their staff is extremely friendly. read more

Rented here probably over 50 times in past 8 years , purchased allot of things. Great selection and they always have what we need. read more

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Get a Sharp stick... and Jab it into your eyeball...it will be a better experience than you will get here.... We rented a floor sander...sent Mom ( a Customer ) to pick it up... Strike 1 : They where put out that they had to lift it into the trunk of her car (which they damaged) ... citing that they didn't have time to do this cause they where busy helping customers.... Strike 2: They sent a sander ( that clearly had been broken for many rentals before ours ) which was un-usable...then tried to imply that it was our fault and was the result of loading it in the car... Sent mom to get a replacement.... Strike 3: They sent her back with the replacement sander that was broken in the exact same manner only more so ( broken stress fatigued spot welds and cracked steel from years of being bent, then bent back... again Un-usable.... More damage to the car...( mind you my son and I where able to load and unload this 5 times with no problem ) again they tried to say it was on us as a result of having put it in the trunk. Threw duct tape and zip ties at the machine in an attempt to get thru the job, then returned it... Strike 4-ish: Ever walk into a business....look around, see the people behind the counter with void, nobody's home looks on their faces, 15 people standing in line taping their toes on the floor in an impatient ....please pull your incompetent head out of your A** and either learn how to do your job, or get one of the other idiots standing around doing nothing ( the owner ) to help so they can get on with their day, looks on their faces.....? (You know....like going to Lowes ) Then get a lip service apology from the owner, who you can tell really doesn't give a shit, and who then doesn't even offer a discount, but charges you full price for a full days rental, on a piece of equipment you could have been done with in 2 hours, except you spent the whole day driving broken shit back n forth getting nothing done....? Sharp Stick ....Eyeball..... read more

Very helpful Staff, Great tool selection! I would highly recommend to anyone looking to rent tools and equipment.

Don't go there , they are only about money , no worry about good service service , I wish we have some other store close by , I rent chain saw by the time I tried it was died. I went back to ask they say I have to pay to have replacement the chain . Need improvement on customer satisfaction . read more

Miller's Rent-All - Party Equipment Rentals Near Me - Edmonds, Washington

My daughter and I went there this past weekend to rent a paint sprayer to paint the entire outside of her house. They couldn't have been nicer and so helpful. Not only did they explain how to use the sprayer they loaded it in the car for us. I just want to say how much I appreciate how helpful they were. This was the exact opposite experience my daughter received the day before from Aurora Rents. read more

I have rented equipment from this place for many years and have had nothing but outstanding service. Not only are their rates very competitive, but they have a wide variety of tools and landscape equipment. I even bought a Stihl chainsaw from them (it's no surprise that they sell this brand, because to my knowledge it's the best) and then found out just recently that they will service it, as well. This is one of those model businesses that endures because they do things right. It's always a pleasure to deal with them. read more

Customer service woman here is an arrogant queen. I asked for simple tools and every question I asked was answered with a sarcastic and rude attitude. I can't stand CSR's that treat you like you're just as low as their own morale at work. I'm glad I found aurora rents. They are informative and always happy to help. Wake up Mr Miller, she's killing your business read more

Needed tables and chairs for a party. Everything was ready and the place is very organized. Will use them again.

My daughter got married in August. I am in the wedding industry in Phoenix and expect good quality and service. I was communicating via phone and email with Miller's. I was so happy with the customer service and quick response. They were very flexible and so pleasant to work with. Our driver showed up on Sunday with our delivery. He was early and worked very hard to get our pipe and drape set up perfectly. The linens we rented were perfect and arrived nicely pressed and clean. I will use them again for any events I have in the Seattle area. Thank you to the whole team at Miller's for the great service!! read more

I drive across the city (from Madison Park) to rent from these guys. The first time, I rented a compost spreader. Nice, clean and worked fine. Not that complicated. So I returned it, . . . all the way across the city. A few weeks later, I needed to rent a chain saw. Did not want to drive 30 minutes again, but . . . I did. I had to wait because they put a new chain on the chain saw. It cut so well, that I only used it for two hours and returned it a day early. It was worth the drive to have a well maintained piece of equipment. I would recommend these guys. I see builders and contractors renting from them as well. They appear to take personal pride in their equipment. read more

They sell Whites metal detectors and accessories but are rude and too busy to help if you call. If you decide to go there you can get what you want but the prices are higher than what Whites has listed. Save some money and deal directly with Whites or at least another dealer that wants your business. read more

I went in to this store knowing exactly what I wanted. The person at the counter was very helpful and told me about specials and incentives. He was very thorough when he demonstrated to me how my new brush cutter operated. Excellent customer service and easy transaction. I will return to have my equipment maintained/serviced. I also thought the prices for Stihl were very reasonable....not exactly cheap, but you sometimes need to compromise price with quality. read more

I won't be back. Nice staff, but despite what they say, they have no interest in working with you if anything needs attention after the rental begins. I have been troubleshooting a problem at my home and needed a tool that only rents by the day. After renting it once and telling them I was not successful, they told me if I had returned it quickly they would have adjusted the rental fee. Two rentals later, I again rented the tool and found out immediately I couldn't use it. I had it back within an hour, and their adjustment was $30 for a $200 fee. read more

Rented here many tools over 20-25 years - no major issues - generally above average help, great selection of product - no complaints. Never had a problem. I did break a lawn mower once, and had to pay for that - but it was also my fault! Tried out the electric chainsaw and that helped me choose a good one to buy. read more

Poor customer service, shotty equipment! Rented two pressure washer, one crapped out half way through the day. Call the office and was told I would be given a free time on another machine. When I returned the replacement they tried to charge me full price. We ended at half a day, but should have been free. I normally go to Auora rents or Home Depot. I will Never return to Miller read more

The dudes at Miller's Rentall are total badasses. One time I saw a yard guy lift a plate compactor out of a customer's truck with one arm WHILE THE TAILGATE WAS UP. Every time I go there I am amazed by the unadulterated masculine power of all of the servicemen. read more

I've rented 3 small excavators here in the last few years. I've had the tracks come off 4 times, in the loose dirt of my yard. Each time, Millers will come fix the issue within a day, but I question the desire to keep the equipment in good shape. Once tracks are damaged, they come off again. When I set aside time and schedule to do a job, I need to have equipment I can count on. This last time, It came off the tracks within 45 minutes of being delivered - I just asked them to come back and get it. It really screwed up my schedule, but at least they refunded my payment. read more

I have a landscape construction business and I rent very often from Miller's. They have outstanding customer service and maintain their equipment consistently. I choose to always rent from Miller's even if my jobsite isn't close. read more