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    Superior Septic Services

    2.9 (38 reviews)
    Open 8:00 am - 5:30 pm

    Services - Superior Septic Services

    Hydro-jetting

    Septic system cleaning

    Septic system inspection

    3 More Services

    Septic system installation

    Septic system pumping

    Septic system repair

    Superior Septic Services Photos

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    bill
    Shannon W.

    Super disappointing overall experience. First workers that came out seemed annoyed and not thorough. Asked for a few hundred over what agreed price was. Very angry & cussing when asked to call shop and verify. Pipe developed a hole in it that was not there after they pumped septic out. Gave us an estimate and recommend to evaluate DF and fix pipe that was not broke prior. Had them come out again but same diagnosis went with a new company with different eval that only costed a little over a 100 dollars and now no issues. Only positive I can say is the women answering the phone was polite and apologetic for first guys behavior.

    New drain field
    David S.

    If I could give a zero I would ! Never use this place they put in a new septic system and drain field and just left us with a pile of sand in the middle of yard and when we asked about the sand we were told you have to deal with it who does that ! They never explained that we would be left with this. They just left the job and said we are done everything else is up to you. This company is unprofessional I will never refer them to anyone. The yard was beautiful now we have a pile of sand in the middle of it.

    Just a cord and a plug.  Not hooked into the the alarm or breaker.  Really lame work.

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    6 days ago

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    2 years ago

    Business owner information

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    Hailee S.

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    3 years ago

    Working with Superior has been great!! Very responsive, good to know that they will be on-time.

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    4 years ago

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    7 years ago

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    11 years ago

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    10 years ago

    Great service, called when on way, everything explained to me, reasonably priced. Highly recommended!

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    9 years ago

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    9 years ago

    Would give zero stars if I could. Very unprofessional to say the very least. Owner cussed me out for taking pictures.

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    Ask the Community - Superior Septic Services

    Review Highlights - Superior Septic Services

    I called them because they service our neighbors; Oliver and Donald were professional, thorough and also educated me on septic care.

    Mentioned in 2 reviews

    Read more highlights

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    2 Sons Plumbing & Sewer - One of our technicians helping a customer

    2 Sons Plumbing & Sewer

    (849 reviews)

    Ballard

    I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

    This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

    South West Plumbing, Heating, Air, & Electric

    South West Plumbing, Heating, Air, & Electric

    (898 reviews)

    I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

    I am a small business owner trying to open a new bar in South Seattle. DO NOT HIRE SW PLUMBING. I…read morehired South West Plumbing originally to do a main drain scope. I will be honest in that they did a good job locating the main drain and was very thorough. Because they gained my trust at first, I decided to inquire an estimate for a full plumbing build. This is new drains, new grease trap, install of equipment, and new pipes. It's a big project. I imagined it would be very expensive but they offered financing so it was doable in the long run for me. The company came to inspect the space to finalize an estimate for me. They told me I had to purchase all the equipment and have it on site on the day that they start the job. The first estimate was around $40k. And the idea was I would finance through Greensky and pay half down. Before I decided on anything, I specifically asked if they would include "installation" of all the equipment. They repeatedly said yes. Once we got the estimate, I went ahead and scheduled the work. This included me procurring all the equipment, ordering everything on time, and arriving on site. The one equipment that I was incredibly afraid of ordering was the grease trap. We sent over multiple text messages with a link to the model that the company suggested and each time, the person I was working with confirmed that was the correct model. When the day came, the plumber that they "sent" out did an overview with me before starting work and noticed a lot of huge oversight. He noticed that our space did not have proper venting but was told by the company that there was upon first inspection. He told me that I needed extra equipment to support some of the equipment I had already bought according to the plumbing plans (the original person who came in to look at the space did not ask to see the plans). He also told me that the grease trap I bought was INCORRECT and would not fit. I had spent $10k purchasing equipment for SW plumbing to do NOTHING. And so I called and canceled the whole job because now my $40k went up to $70k and it is just downright cruel. For a small bar at 700 sq ft, they wanted to charge me $70k, and tried to tell me that the install for the equipment is a $20k job. I complained. And their relations team reached out. They told me that they would purchase a new grease trap for me due to the miscommunication and they want to do right by me. Because I don't trust them, I did not accept it at first and told them I have to think about it. Turns out, I was right. I asked them if there were any obligations to this and they said no. I confirmed with them that the estimates were all cancelled, and they said yes. When time came to ask them about it, they then turned around and told me that they would only give me a free grease trap if I went with their services. I don't believe in writing scathing reviews for any business. I know we all gotta eat. But, this experience was so horrifiyng and I am left with a $900 grease trap that doesn't work for my space and SW Plumbing could care less if they made a wrong suggestion to a small business. They don't understand that they've just cost me so much more than just a piece of equipment. I do not recommend. Find your community and ask for local reputable people. These big box companies are out to gauge you and twist their words.

    Superior Septic Services - septicservices - Updated May 2026

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