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    Septic Solutions

    4.2 (5 reviews)
    Open Open 24 hours

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    Response quality

    Excellent

    Response time

    20 minutes

    Services - Septic Solutions

    Septic system cleaning

    Septic system inspection

    Septic system installation

    2 More Services

    Septic system pumping

    Septic system repair

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    Ask the Community - Septic Solutions

    Ace Acme Septic Services

    Ace Acme Septic Services

    (34 reviews)

    Last week, our septic alarm system went off in the middle of the night. We called Ace Acme for…read morehelp. They came out the next day and found the cause of the problem and pumped the tank. The repairs were done the following day. Their service was fast and efficient, and they left the area clean and tidy. We've used their services for many years at our previous home and will continue to do so.

    My first exposure for a septic pump with Beau went very well…read more My second a year later with Dan who they said would come with a camera to determine if my septic and drainfield were salvageable went great untilDans arms were just a little to short to reach into the pipe to give me the report after videotaping. Cost $325 and I specifically asked exactly what would be done and camera was a selling point in making me hire them He told me he'd have to bring digging equipment so he'd be lower to the opening but that way even though another $630 in addition I'd know for sure if I was looking at a Repsir or a $20k plus new septic system He dug the hole lower - got his arm in the right place and THE CAMERA DIDNT WORK! He called the office and told them it had worked the day before but not this time so I paid an extra $600 plus to watch his machine dig the hole a little deeper. I contacted the office and got no response to my email. I waited a week and wrote again and they told me the camera was a "courtesy". I said that's not true that was why I paid almost s $1000 instead of the initial $325 and asked for a partial refund or a courtesy pump at a later time. They refused! Ones reputation and honesty are important and to lie and say camera was s courtesy is phony as THAT WAS THE SOLE REASON FOR HIS REPEAT CALL TO COME BACK AND VIDEO TAPE I don't know what recourse I have but when I get back into town I will be making a small claims suit against them.

    Cascade Septic Pumping

    Cascade Septic Pumping

    (20 reviews)

    This review is solely towards the lack of customer service from the front office. We did not end up…read moreusing Cascade Septic because of the situation written below. I called to schedule a pumping and inspection for my septic for my house that was being sold. The lady I spoke to scheduled us for both services for the second week of January. She even sent a text confirming the type of appointment and date. Fast forward, I called the day prior to our appointment to find out the time they would arrive and she somehow said she was under the impression we didn't need a pumping. I told her that is not the case and that I told her what was needed when we scheduled the appointment. Instead of her apologizing for her error, she proceeded to tell me what the buyers of my house want. Stating they don't need to be there for the pumping just the inspection. This is not the case. Working in real estate, I don't need real estate advice from a scheduling lady at a septic company. She tried to say they will schedule the inspection and pumping on different days. I told her that doesn't work as we are closing on the house very soon. We chose to go with a different company mostly because of her response and no apology for her scheduling error. Even when I called back to cancel the appointment, she continued to try to be combative about her error. Everyone makes mistakes and a simple apology and possibly moving appointments around to accommodate us would have gone a long way. Attached is the confirmation text she sent.

    These guys were responsive, honest, and caring. My Mother-in-law was having septic issues. The…read moretanks didn't need pumping and Cascade wasted no time getting out there to sort us out when everybody was calling plumbers and septic folk because of the crazy Winter weather in Tulalip. Strongly recommended! Even after they'd completed all of their work, they checked in by text to make sure we were doing OK. I am impressed.

    Klein Septic Service - "Where Quality Meets Cleanliness."

    Klein Septic Service

    (11 reviews)

    My initial review was a one star…read more I called and spoke with Tabitha about getting my septic system pumped. They scheduled me for January 8th. The employee they sent out pumped my system and told me that another employee would need to come out and do a diagnostic appointment. He also pulled out all the floats from the last tank. He put those floats back in the tank unattached to anything so all float to the top of the effluent. He also warned that I would only have around thirty days to use my system. I did not understand at the time the float system and his time frame. I spoke with Tabitha about scheduling this diagnostic appointment. She stated they wouldn't have time until the 30th. I explained I would need another afternoon appointment as I work during the day. She said that would be no problem. I received a phone call and voicemail from Tabitha on January 29th at 2pm stating her tech was is my driveway waiting with all the replacement parts. This was odd as I was told it was a diagnostic appointment. I received a second voicemail on January 30th at 3 pm, stating they wouldn't have time not be able to come out until late the next week. I have since done research into my As Built. Klein Septic knew the problem and exacerbated it by removing the floats from the pvc pipe. They then contacted the county health department stating my pump is non operational on January 14th. It's been so long now I will need to have my system pumped again just to fix the floats and see what other problems were created by Klein's initial visit. I will also need to work with the county to get this bogus report removed from my property. At this point I feel Klein is dragging their feet to enhance profit by needing to pump the system to undo the floats from damage and charge for any extra services and products as much as possible. UPDATE!!! Five stars!!! Ken from Klein came out immediately and rectified the entire situation. Fixed the floats, explained my entire septic system and what had occurred. He said the report to county would be changed as well. Just a super knowledgeable person! Answered all of our questions and had a very positive attitude. Fabulous fabulous fabulous

    After a visit by a disreputable septic outfit who had screwed me years ago and had changed their…read morename, I contacted Klein at the recommendation of another trusted outfit whom I had used for years (they were not available). Super fast service. The other outfit told me I had to contact a septic designer to get the job done. They also told me I needed a new drainfield!! Ripoff. Klein fixed the problem (a broken pipe) in an hour. The charge was very reasonable. I'll have them come out and clean my laterals in the coming months. These guys are GREAT! You can't go wrong.

    Septic Solutions - septicservices - Updated May 2026

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