The tech came out he was honest and open about his company went through all of the options that we are faced with because the Housing Development the construction that they used cut or sewer pipe and didn't give us any options as to what to do so now we are left hanging without any kind of help read more

Apollo Plumbing and Rooter - Plumbing Near Me - Everett, Washington

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The call center lady was nice and professional, made an appointment on the same day. Nolan came to my residence towards the end of the day. In order for him to inspect the leak he says he needed access and open up the drywall downstairs in the ceiling which he did for about $400. It is a hole size 12x6 inches. He says he sees the leak coming from the drainage so he retightned the drainage floor and called it for another $400. All in all I paid $780 for him to come out on the first day. We tried using the shower the next day, it leaked so much more and definitely worse than ever before. We called back right away waited another 2 days for him to show up just to hear that he needs another $780 switch out the tub spout which may or may not fix the issue. Or would go ahead and break the tiled walls to determine the issue and fix the problem permanently which would cost me lot more. Given the 2 options that were presented to me, it made me skeptical immediately. I understand it i s a business that they are running but upselling was its finest. All it was failed o-ring in my bathtub spout that shot back the water into the wall. I fixed it myself. It didn't even need ceiling wall opening and all the other fuss. I thought I was supporting a local business but turns out this place wants to print money and prey on people's emotions and lack of experience. There was no genuine attempt made to diagnose the issue. It was all about how much money I could get out of a small job. I m not sure how come this place has this decent of a Google and yelp reviews. I would not trust these guys. BEWARE!!! SAVE YOURSELVES MONEY AND ENERGY. read more

We had a yard hydrant damage by a delivery truck and was told by the owner of the company to call Apollo . They came out and gave us a bid for $6400 and said to start they would need a 1/2 deposit which we gave them . The owner of the delivery truck said he would fix it himself ( which was fine be me ) We call Apollo to cancel the repair And cancel the check They deposited the check immediately and it has been almost a month since this incident We have not received a refund . Several weeks ago they said they mailed a check and once again two days later ago they said they put the check in the mail We have as of yet received this refund I believe these guys are totally sleazy read more

I came home to a bathroom floor covered with toilet water. I called them but they never called me back. So glad I found a reliable company to do the work for me. read more

I had problems with my hot water tank. They did not diagnose it, but recommended replacement. They gave me a total estimate of $4500. No itemized expenses were given. They were prompt. Before I could shop around they said they could begin the installation right away They installed everything correctly and I had hot water in an hour. However they ripped us off at least by $1000 :( read more

We had 3 new toilets installed. Chris and Colin came out to do the installation and were great. I like that they can schedule appointments quickly, keep you posted on who is coming, and when they will arrive. Chris and Colin got the job done and left everything clean and in working order. They even did a few extra things while here! I can highly recommend them and Apollo Plumbing. We have always had a very good experience with them. read more

Apollo charged us for $100 for an estimate. That wasn't told to us upfront. Had I known, I wouldn't have called them. Had a previous estimate that was free and gave us detailed info. We have a lot of issues and are going to have to replace our current plumbing. Will not use Apollo. read more

Service was high quality but cost was very expensive. They charged roughly $600 for a toilet clog fix with auger, and then another $600 if they have to remove and reinstall the toilet as part of the work. So all in $1200 to address a toilet clog (kids hair clip had been dropped the toilet). The people were professional but their pricing is too expensive and not transparent. They refused to share pricing before they arrived even though I asked, which is why I'm sharing the info here. They intentionally won't share pricing until they arrive on site which is a $99 fee. It's part of their business strategy. This is the BMW of toilet repair, when a Toyota would do. read more

Geoff and Chris of Apollo Plumbing and Rooter did a fantastic job clearing my sewer line. They explained things well, and let me see the line on their camera when they were done. They were friendly, professional, and tidy. I highly recommend them! read more

Josh was a stellar plumber who visited twice: first to determine leak sources and second to complete all repairs. Positive experience with very clear quotes that were honored. No surprises! Any future plumbing work will be done by this company for me! read more

Apollo pluming is a scam!! "$83 or it's free" is a scam if the cant clear a clog in a drain it's free the rad add said. They didn't unclog it. Still charged my uncle $700. Lawsuit incomin. read more

Geoff did a great job. He got in and out fast and the job was done in no time. Much appreciated for the same day install. I will recommend Apollo to my friends and neighbors. read more

I recently had the pleasure of working with Henry from Apollo's Plumbing, and I can't recommend him highly enough. With decades of experience under his belt, especially with older homes, Henry brought a level of knowledge and craftsmanship that is rare to find these days. From the moment he arrived, Henry took the time to explain what needed to be done, walked me through concern areas, and made sure I understood my options. Older homes can present all kinds of hidden challenges, but Henry's expertise shone through at every step. He knew exactly how to address outdated piping and fixtures without cutting corners or causing unnecessary disruption. Plumbing is expensive and wasn't in my budget. However Henry spent 11hours working consistently making the cost digestible for me. Not only is Henry highly skilled, but he is also professional, courteous, and clearly takes pride in his work. He was punctual, worked efficiently, and left the area cleaned. Most importantly, the quality of his work speaks for itself. I have peace of mind knowing it was done right the first time. If you have an older home or just want your plumbing handled by someone with deep experience and genuine care, Ask for Henry when you call. He's truly a master of his craft. read more

We had to pay $100 for them to come out to look under the house and proceed to tell us that we needed to have an entire re-pipe of our cast-iron system ($40,000!!!). Didn't even look at anything else, flushed the toilet a few times and ran the water to say everything inside looked pretty good. 3 other plumbing companies (that didn't charge us for an estimate) have been out that have told us our system looks fine and there are just a few much much much cheaper options to fix the little things going on. read more

We were bait and switched by amazon stars. Quoted $2900 to replace an unattached bath drain (for a tub we don't use and was new). We think the quote must have been a desire not to do the work since it's a tight location. Because...what? read more

I put in an online request to have a hot water tank replaced along with the taps for my washing machine. The person showed up on time - great! Took a look at the job - great again. And then quoted me almost $8000 for what should have been max a $3000 job. Absolute highway robbery - makes me wonder if they saw a single, older woman and decided to try to take advantage. And then, charged me $100 for showing up to try to rip me off. I used another service who put in the exact same tank that Apollo told me they would use, and charged me $2500 (and fixed the dripping tap for free!!) for the job. I called and spoke with someone at Apollo's who promised to send me a refund for the $100...it's been well over a month and I haven't seen that money. Avoid this company at all costs - they will try to scam you. read more

Hot water heater replacement cost at my home was over two times higher than expected. A quote for installing two pre-purchased toilets was also phenomenally high. Apollo Plumbing service fees have sky rocketed above the industry average for the Seattle area. Their pricing was once reasonable, but now unsustainable. Potential customers should compare quotes with other professional plumbing services before choosing Apollo Plumbing. read more

They have impressive customer service. Thank you, Traci. Your assistance was appreciated.

Very Unhappy with the Bait and Switch Program. They came out to clean a drain with an initial price. When they arrived it was a different pipe so the pipe cleaning was increased dramatically. Then they couldn't get the pipe cleaned the way they were doing it and said we had to jet now instead of snake the line. Again another huge price increase. I refused and called another firm who had the work done in about 15 minutes for less money than they were charging for the snake job. When I called the company back to complain the supervisor was not available and never called back. Very sorry we ever called to begin with. Chuck read more

Henry was extremely professional and was able to identify issue with my water heater and fix it as quickly as possible! Very happy with the quality of the service delivered, cannot recommend enough! read more

0 Stars. Want to be robbed? Call Apollo. Want to get charged $1500 for replacing 5" of copper pipe? Call Apollo. Freakin highway robbery. $1500 to replace FIVE INCHES of copper pipe. No, it was not an "emergency" call. I even made an appointment, and the appointment was cancelled, and rescheduled. And I was flexible, and didn't call someone else. And still they charged me freakin $1500. Also they did NOT turn my water back on after leaving. And moved copper pipe in the crawl space, and after leaving, heard a loud metal twang of pipe dropping because they did a crap job of securing it. These guys should have their license revoked. Incomprehensible how outrageous the charge is and how awful the service is. read more

" we regret we were not able to connect with you regarding your concern" nobody even tried to connect with me or refund me my $100 for your plumber to dump sewage in our yard and misdiagnose the problem. read more

After a nightmare encounter with a previous plumber, we decided to call Apollo. Zac came out saw the problem with the toilet and fixed it to the best of his ability until we eventually replace it. The bigger issue was we had a hose on the outside of house leaking since we moved in. The previous company we called out through our home warranty took some pictures and said it would take days to come back and fix. Never heard from the company four days later. Nobody could wait this long! Zac took care of it 30 minutes later. The minus star I have with this place is I was told some one would be here between 12-2pm and it was 2:45 when zac arrived. May not seem like a big deal, but when someone who works nights has to get up for can be quite annoying. read more

Go elsewhere! These guys gave us an outrageous estimate to replace our water heater. Plus, they wanted to reroute things and also replace the platform, which added another $1,500 to the job. We called another place and got our water heater replaced, with new platform, for $2,000 dollars less. read more

Extremely disappointing experience! Apollo arrived and gave me a $880 estimate to install a kitchen faucet...and also wanted $880 to install a toilet. These prices are outrageous. Then I went on their website and asked for a quick estimate for installing a toilet and I got an email back that it would be $99. "Hi Christa! Here is my price estimate and availability: Price estimate: $99.00" Do not trust this company! read more

Quick! Call the COPS! I was robbed by Apollo Plumbing! I was notifed by city utilities I had a water main leak, between house and water meter. No obvious signs of a leak so I needed LEAK DETECTION services. They were quick to call me and make appointment for Leak Detection service ONLY. I was told date and time and that it cost $108 to come out. She never said what the cost was for the leak detection service...I assumed $108. Silly me. The $110 was for them to show up stand in my driveway and offer MEMBERSHIP services and monthly fees. Barely interested in my core issue. He asked if I wanted leak detection services without membership and I said yes...and he quoted me $1200.00 for the service. I then proceeded to get robbed of the $108 for showing up. I also took 2 hours off work. So I lost $325 in total. I asked what it would cost for trench-less water line replacement, less than 30 feet mind you. I was quoted nearly $22,000!!! They evaluated NOTHING. I completely understand the trades are pricey, rightfully so. But Appollo's smoke and mirrors and deception is despicable! I immediately got 2 more detection quotes from two smaller reputable companies. HALF the price at $660. STAY AWAY from Appollo. 1 star they showed up on time. read more

Apollo Plumbing and Rooter - Invoice - Plumbing Near Me - Everett, Washington

Apollo came out today on very short notice to help with both a plumbing and water line issue. Henry and Devin were incredibly professional and thorough, explained what needed to be done and were transparent about the very reasonable costs incurred along the way. We have an older house thats new to us and they explained what needs to get fixed as well as should get updated, and options and recommendations. Cant recommend them enough! read more

Hella of a service by Jeff and Sheldon on my water leak in the garage. Prompt and professional read more

I hired Apollo Plumbing to fix a bathroom leak and a small sewage leak at my mother's house. They sent Ramiro M, who was pleasant, and eager to help with whatever plumbing concerns we had. When I asked if he had time to provide estimates for several separate issues he said, "I'll rebuild the whole house if you want!" He provided estimates for fixing the leak under the sink, the sewage leak, plus a water leak he found under the house. These three totaled around $4900. My mom, who is 86, does not have much money, and this represents about a third of her total savings, yet she wants to get things fixed, and fixed now. When he added estimates at our request for replacing the toilet ($1600), the bathroom sink faucet ($850), the shower cartridge ($1000) and the leaky hot water shutoff under the bathroom sink ($4000), I had to talk her out of agreeing to have everything done on the spot. At those prices her savings would essentially be gone. I had to leave before the work was done, so I paid him before I left. When I returned the following week I found that the underside of the bathroom sink was still leaking, albeit slowly. They sent Ramiro out again, and he said that he had replaced the sink stopper assembly, but it was the P trap which was leaking. He agreed to fix it at no charge, however, which was appreciated. He also said that if we went ahead with the $4000 repair of the hot water shutoff he would buy us a new sink faucet to install at no charge, as well as replace all the plumbing under the sink. In my experience, nothing screams overcharge like, "if you buy this, I'll throw in this, that and the other thing". So I told mom that I would try the plumber recommended by the ownership of her mobile home park. That's what I should have done to begin with. This company did not charge $99 to come out, but rather asked for emailed photos, and then provided written estimates in their emailed response, as well as a phone call. Their estimate for the shower cartridge was $405 (Apollo $1000) and $295 for the hot water shutoff leak. That's the one that Ramiro quoted $4000 to repair... with the generously included "free gifts". We hired them to do the work, and they completed it beautifully and on budget. I hadn't been aware that their estimate of $295 had also included replacing the cold water shutoff and replacing the hoses to the sink for both, but it did, and we could not have been happier with their work and the total charge of $773.50. I don't know what their charges would have been for the initial three repairs but, based on this comparison, I'm sure it would have been quite a bit less than $4900. So, if you want to pay much more than necessary, hire Apollo Plumbing. But if you want to save significant money, do your research like I should have done. But to be fair to Ramiro, he had a guide book which laid out the pricing for all repairs. He said it was to prevent their plumbers from coming up with their own prices. And it seems like the pricing is set high enough to ensure that the estimate will not be exceeded, no matter what difficulties the plumber encounters. But $4000 compared to $300 is nothing less than an outrage. read more

Ben came over and solved a mystery clog deep down in the main drain. He snaked it thoroughly until multiple obstructions were cleared. I called Apollo on a Saturday and they got me someone right away. I appreciate Ben's experience. He was courteous and very communicative about the work. I've used Apollo several times and like the fact that they have a powerful snake machine and camera if necessary. They were on time and went the extra mile to make sure I was a happy customer. Five stars! read more

Very professional and an excellent experience. I went from panic to a peaceful home. Thanks Apollo Plumbing read more

Henry and Romero were extremely professional and did a fantastic job! Henry treated our home like it was his and went above and beyond to make sure everything was perfect. I highly recommend Apollo plumbing. read more

Absolutely terrible! I had an appointment scheduled with them for two weeks. They called hours before to reschedule from Tuesday to Friday. Friday comes, just again a few hours from my appointment, they call and cancel saying that we are outside of their service area! They had my address the entire time and rescheduled day of, then canceled their rescheduled appointment! Then she had the gall to say check the BBB website for a company in your area! Clearly you told me YOU SERVICED my area if you booked and even rescheduled my appointment! Be warned if you book with them, be prepared to have your appointment canceled underneath your feet after taking off work. 0 stars if I was able to give! Absolutely terrible service! read more

Just had Geoff and Ramero out after several failed attempts with other service providers. They had the problem identified and fixed and cleaned up in two hours. I couldn't be more pleased with their work and professionalism. My first call from now on is to Apollo. read more

I would never do business with them again. Henry was a go getter salesman, refusing to address the problem, he was asked to use a snake, camera or jetter to verify our drain was clogged. He refused to do any work unless he could do what he wanted. Almost $5000 billed, he gave us a bogus receipt with no total, said he would email pictures and receipt to us. He was asked several times for the paperwork, he claims his boss is out of the office. His service was an absolute nightmare. Jacqueline R Everett read more

After a wicked cold snap we got hit with a huge water bill. Some quick trouble shooting and I isolated the line from the meter to the crawl space to be the point of the leak. I even dug up the meter box and our irrigation box to verify the tie in's were not the source of the leak. Called Apollo plumbing and they came out to give a $7,700 bid to replace 30ft of line at $175 per foot and an additional $1,100 for a vac truck. That was the first red flag. The dude tells me inside my house that its $155 per foot and then writes up a bid at $175 per foot. Either way I call my insurance, start a home owners claim, send in my water bill, increased usage, and weather reports that coincided with the cold snap. Insurance contacted Apollo plumbing to verify the cracked pipe could be related to the cold snap we had. That's when the technician Josh states to the insurance company that the cold weather in no way could have affected the pipe breaking. Any idiot with half a brain can tell you that cold weather causes expansion and contraction of foundations and the earth, which led to the pipe breaking. So now my insurance denied the claim. My piece of advice is not to let these clowns near your house or property. Keep them as far away as possible. read more

A friend needed urgent repair of her waterline after being damaged. I recommended Apollo and they responded immediately and repaired the waterline with minimal disruption and she was so relieved. Thank you Fan for taking of my friend. read more

They are very responsive. Geoff was very friendly and professional. He cleaned my main drain , inspected it and only charged $83 as advertised. He gave me an estimate for additional work that could be done but didn't try to pressure me to do it. read more

David and Geoff were amazing, helpful, informative, and a pleasure to work with. I would recommend these two and Apollo to all my friends and family. read more

We had friends visiting from out of town, and our mainline sewer piping backed up, we were in dire need of getting it fixed asap. This is a known root problem that occurs about every two years, so I know it's an issue. I wanted to try Apollo Plumbing because of their advertisement on the radio for $90 or free if it can't be unclogged. Their initial visit becomes $99 to come out, and they specify no sales pressure. Even before the Technician opened to view the drain, he quoted where it came to be a shocking $3500!! They use some type of pressure washer with rotating clippers to cut out the protruding roots, that's all. The most I've ever had to pay in the past was $800. Like the foolish, desperate idiot I was, hearing they already had the equipment ready in the back alley, I reluctantly accepted and gave in. He said this was the worst he had seen, but seeing the video, I could have lived with a smaller-priced trimming from another company! Not even all the roots were cut out. He wanted to come back in two weeks and do more for an extra cost of $1400. He said I needed a complete line replacement at the cost of $50,000!! Look up "trenchless" people!! Please, get someone, anybody else! read more