I was very impressed with this company! Chris, one of the…read moreowners, provided an estimate over the phone after reviewing a photo of my existing setup. It was so nice to actually talk to the person who is going to be installing the water heater rather than just making an appointment through an answering service. He's been installing water heaters for 20+ years. My husband and I originally wanted a tankless water heater, but Chris took the time to explain the pros and cons. I asked about other options and he explained various hot water tank options. Chris advised a high-recovery 50-gallon water heater alone would likely meet our needs, but we chose to add a mixing valve for even more available hot water. We have not run out of hot water yet, so I'm very happy. The installation took only about 40 minutes, and we couldn't be happier with the service, communication, and professionalism. Highly recommend!

We contacted several plumbers through Yelp to get a quote for a water heater. It was a hassle…read moretrying to get a quote from some businesses, but after a one-minute call with Two Brothers, they gave me a quote (the total including tax was less than $2k). Installing the new water heater and hauling away the old one only took about 30 minutes. I was really impressed with the speed. We got this done back in April, and the water heater's still working fine. Thanks Two Brothers!

So pleased that I called Dave's Water Heater Service to fix my water heater. I forgot how necessary…read morea water heater was until mine stopped working. After this experience, I would recommend Dave's (Water Heater Service) to anyone. From the time I called to schedule the repair to the completion of the repair, Dave did an excellent job and was a pleasure to deal with. It was obvious that he is great at what he does. I would not hesitate to call him again in the future for anything involving my water heater. He does a wonderful job and I knew right away that I was in good hands. Couldn't have asked for a better experience.

Dave was helpful, straightforward and responsive. He is one of those contractors that you quickly…read morecan tell are both honest and competent. He came out quick, and then got the job done quickly too. I recommend!

I have used Mercurio's three times and every time I would rate them five stars! Zachary K was out…read morelast week to service my nearly 14 year old ductless heat pump. Making an appointment was a breeze, communication was excellent and he kept me posted on his arrival time. He cleaned it very thoroughly, showing me pictures and explaining all that he was doing. Will recommend them to all and will be using them again! Thank you Zach and Mercurio's!

For starters you can't reach a human being. You have to use AI. I had an appointment for Mercurio's…read moreto come out from 12-5pm today. They never showed up. I called several numbers for this company and all I got was AI. I couldn't talk to a human being. The I get a message from a number I didn't recognize that that my time slot wouldn't be honored because of emergencies. I don't have heat and can't turn on my heating system because of a problem, but I guess my problem, even though the company hadn't talked to me, was not a priority. Needless to say I can't reach a human being and will never use this company again. If you really want to alienate your customers use AI as your secretary. I will never call this company again.

Impeccable service: our old hot water heater was overdue for a replacement and stopped working at…read more5pm yesterday. It is now replaced with a premium brand less than 24 hours later. The communication with both Donny and Gemma was timely and efficient, the quoting process was fast (sent photos - all done online, no need for an appointment with someone who will try to upsell). Best pricing across all other providers recommended through yelp, and the installation was seamless: Donny updated old pipes, and was gracious to even fix a shelf in the water heater closet that needed to be shortened to fit the new tank. Amazing service, and we will be repeat customers.

Donald came out to see what was going on with the sewer gas smell in my bathroom and diagnosed the…read moreissue. He was the only person who responded to my job who actually looked at the pictures I sent. Very responsive. Gemma kept the communication flowing by text and Kai and Alex showed up to do the work. They opened up the wall and based on what we found, we changed the plan slightly. I'm super happy with the work, they kept the area nice and clean, and even did some roof vent work with the 40 foot ladder. Diligent, professional, and just plain nice. The vent pipe install is very solid, no gaps, tight and clean. I would happily work with this crew again. Reasonable pricing for a 2 day job. Highly recommend.

Ed is knowledgeable, polite, thorough, nice to work with and entirely trustworthy. Reasonable…read moreprices. Superb service, coordination and communication. We have recommended him to neighbors, who have engaged him with super results.

Ed installed a whole house water filtration system in our house. Ed is very sociable, honest, and…read moreprofessional plumber. He did a fantastic job at a very reasonable price and got the job done in the timeframe he suggested and minimized the amount of time that we were without water. I will recommend him to my friends and definitely use his services next time I need plumbing work.

Prompt and great work, price was great for same day! I…read morewould definitely call agian! Ty Adam and "rick Wilson's plumbing!

He figured out the issue and had the low water presssure in our hot water line fixed in 90 minutes…read moreand charged a resonable price. Previously another plumber of a very large firm told us we needed to replumb our entire home. We sent them packing. I have sent an e-mail to my entire family and a few friends recomending them. Ask for Adam Wilson, who is Rick Wilsons son. Dan DeLorenzo Fircrest 2-20-2026

This morning, I phoned Appleby Plumbing. I explained I had an active water leak and needed…read moreimmediate help. Because tomorrow is Thanksgiving, I was concerned it would be Monday until someone could assess the situation. This would mean many more days of an active water leak. The owner kindly explained his day was completely booked with appointments. I told him I had a short video of the leak and asked to send it to him. He phoned me back and said he lived in the area and would leave early to squeeze me in before beginning his day. I was SO very grateful. They arrived, assessed the situation, and had it repaired in an approximate hour. His fee was very reasonable. I am so pleased with this company. I highly recommend them if you are needing assistance with plumbing issues.

We are absolutely grateful for Mark at APPLEBY plumbing &Drain!!!! We found we had some kind of…read morewater leak. Appleby's came recommended by the mitigation company. I called immediately. He had his day filled, but made it a point to stop by, assess the situation, after hearing the panic in my voice. It was Friday evening he had a good idea where it was coming from. Knowing we shut our water off, Mark rearranged his schedule so he could be back first thing Saturday morning to get the job done. He completed the job in a professional and timely manner and at a reasonable price.

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.

I know I've already written a review for Randy's Heating in Bremerton, but the quality and…read moreprofessionalism of their service and maintenance is also OUTSTANDING. After switching to Randy's back in 2024, I elected to invest in a service and maintenance contract with Randy's Heating (and Air Conditioning). John is my service guy. He arrives exactly when scheduled and does a thorough maintenance service on all the equipment. He's been in the business for over 40 years and his experience shows. Needless to say, I'll continue to contract with Randy's for service and maintenance. ...it's all about trust, skill, and reliability.

Paul came out and cleared up a kitchen drain line for us…read more.. He was friendly, professional and listened to our story of the history of the line as we had previously had some work done on it. After a quick conversation, we decided to install a clean out downstream to both help him clear the current clog and provide us with a method of doing so ourselves down the line (if needed). We really appreciated his thoughtfulness/effort and would highly recommend him and 2 Sons for anyone considering plumbing work. Dan

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.

I've had them do quite a lot to my home over the last few months. they installed A/C, some…read moreelectrical outlets in my garage and then a 50A 220V circuit. I'd like to say it all went perfectly smooth but, that would be wrong. there were some hiccups along the way. the A/C didn't play nice with our furnace. they did get it working correctly but, it took an extra day or maybe 2... I don't really recall. communication was excellent through the process and in the end, we were very happy with the work. fast forward a month or so and I officially decided I had enough of not enough outlets in the garage. I got a quote for several things at once (my bad... got serious sticker shock) but, my wife when she guessed at the price was dead on the spot. we had some (not all) of that work done and it was excellent. seriously happy with all of it. next, we got a call from some kind of scheduler so we could get a few things done as part of the [free] contract that was given to us since we had the A/C put in. they came out, flushed the water heater, inspected under the house, faucets, toilets (fixed how one flushes because he was there) and made some recommendations. most of what he was suggesting was serious upsell and I wanted none of that. there were 2 things that I would have agreed to but, we haven't had that done yet. the first item was some leaking outdoor faucets. should be simple and straight forward repair. the other, our dishwasher can create a stinky drain as it is not properly vented. this is where it got weird. we've got custom ONE PIECE counter tops and the part of it that has the sink is L-shaped and pushing 30 Feet long. he wanted to drill it to add the baffle to the drain for the dishwasher. I wasn't comfortable with that really expensive counter top being drilled and asked for some kind of alternative. he refused stating that code stated it HAS to go through the countertop. hum... I need to look into it and see if that's accurate. there were some other little things along that adventure that I didn't appreciate but, not important enough to write it out in this really long review. lastly and most importantly is why they still got a 5-star review from me in spite of that [what felt to me like a disastrous] plumbing adventure. when the 220V circuit was added to my garage I wasn't happy in the least. I called them up, expressed my concern and they made time to come out and look and also to talk to me about it. Need to be really clear that the work was not done in any way that could be even remotely unsafe, that wasn't the problem. they listened to what I had to say, understood my position and then they took care of it right on the spot even though it required removing and redoing the whole job. I can seriously get behind a company that will stand behind their work in this fashion. you could say it was kind of the same thing when the A/C didn't initially work. they didn't give up, and now we've got good A/C.

I hired Harts Services for a bathroom sink that would not drain. Unfortunately, what should have…read morebeen a relatively straightforward plumbing issue turned into an expensive and frustrating experience. When the technician arrived, he did not initially inspect or attempt to unclog the sink. Instead, he immediately went into our crawl space and, after approximately 15 minutes, returned with a quote of $27,000 to replace plumbing underneath our home. We were stunned and declined. The technician then began reducing the scope and price, almost like negotiating with a used-car salesman. We eventually agreed to approximately $5,400 to replace up to 35 feet of galvanized water piping with PEX and replace bathroom ABS drain piping. Afterward, I contacted other plumbers and learned that we were paying at the high end for this type of work. When I attempted to cancel, Harts informed me that because we had signed the contract, we were locked in. What disappointed me most, however, was the quality of workmanship and lack of attention to detail. After the crew completed the job and left, I turned on the bathroom sink--the very reason I had called them--and it still would not drain! The original technician returned and indicated that the crew had not followed his instructions. They had to schedule another visit three days later to finally resolve the issue. Additionally, faucet aerators throughout our home became clogged with debris following the work, requiring us to remove and clean them ourselves. For nearly $5,400, I would expect a plumbing company to verify that everything was functioning properly before leaving. Since the repairs, we have also experienced increasingly frequent gurgling in our sinks when running the dishwasher, in our bathtub and shower when running the washing machine, and occasionally when flushing the toilet. These symptoms raise concerns about a possible unresolved drainage or venting issue. When I recently contacted Harts about these ongoing problems, I was told I would have to pay another service fee for them to investigate because they did not consider the issues related to their previous work. My biggest complaint is not simply the high price--it is that the quality of service, communication, and follow-through did not justify what we paid. The original problem was not resolved on the first visit, basic fixture checks appeared to have been overlooked, and now we are experiencing additional plumbing problems that the company is unwilling to investigate without another charge. I understand that quality plumbing work can be expensive, and I am willing to pay for it. However, premium pricing should come with premium workmanship and customer service, and that was not my experience with Harts Services. Based on my experience, I cannot recommend this company. I strongly encourage homeowners to obtain multiple estimates and consider smaller, reputable local plumbing companies before committing to expensive repairs