This is the second time that I've used this company. The owner came both times, and remembered my…read moreplace from the first time three years ago. I was pleased with the work both times. Counting the business owner, three plumbers came today. This time my initial request was to replace two faucets. The plumbers who came to give an estimate a week ago discovered that the cold water valve needed replacing. Notice must be given to building residents 3-4 days in advance of water shutoffs per my HOA rules. A few months after the first time I needed this plumbing company, a contractor working on remodeling my kitchen should have found the valve problem. But since he did not, the silver lining is the quality of the work by this company. I have complete faith that the replacement valve will work perfectly since they installed it. They showed me the plastic valve they replaced and how it would not turn at all. We all liked the faucets I chose for them to install. In the bathroom my glass waterfall faucet has LED lights to indicate cold, warm and hot water. After installing it the plumber showed me a video of the lights working before I went in to try it myself. The kitchen faucet is a Moen which looks nice to start with, and has some great functionality. As the handle is turned for the water the head floats down a little. Then it is possible to select an angle for the head to remain, for example 45 degrees. It will stay in the selected position while the water runs. The owner took a video for himself! Besides the top quality of the work, I appreciate the polite and respectful manners of the owner and all the plumbers.

Just an update here - we used these guys again yesterday. That's the third time they've provide…read moreabsolutely STELLAR service. They are responsive, give free estimates, and the work on a nagging issue was taken care of in around an hour. I know we can trust the work will be done right the first time. They are really our go-to plumbers!

Best plumber in town we have used him many times and he's done work on my mom's house tooread more

Very friendly & knowledgable in his craft, family guy - he fixed everything I'd asked-…read more 1 loose indoor faucet which now works better than it ever did, and 2 hose bibs, one of which he had to go thru an interior closet wall to access. He updated the aging hardware, was in and out within a couple of hours. Very reasonably priced. highly recommend!

We're able to install toilets at a fair price. Used purchased equipment. Responded quickly and…read morecommunicated well.

Would love to give these gentlemen a 5 star review but punctuality is an issue. However, they did…read morechange the water heater and recommended other contractors. Thanks guys!

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.

I've used Cam's twice now. They did a fantastic job. They replaced my hose bibs, my water shutoff…read morevalve and fixed a leak in my tub. Everything was done very professionally! I'll be using them again!

I had a water service issue which was undermining my foundation. Cam said he would be there on July…read more3rd. Not o my did he make it on time. He finished the job promptly and for a fair price. I will be calling him back. Thank you for putting in the hard work. I love to support local. What better place than a small business.

Impeccable service: our old hot water heater was overdue for a replacement and stopped working at…read more5pm yesterday. It is now replaced with a premium brand less than 24 hours later. The communication with both Donny and Gemma was timely and efficient, the quoting process was fast (sent photos - all done online, no need for an appointment with someone who will try to upsell). Best pricing across all other providers recommended through yelp, and the installation was seamless: Donny updated old pipes, and was gracious to even fix a shelf in the water heater closet that needed to be shortened to fit the new tank. Amazing service, and we will be repeat customers.

Donald came out to see what was going on with the sewer gas smell in my bathroom and diagnosed the…read moreissue. He was the only person who responded to my job who actually looked at the pictures I sent. Very responsive. Gemma kept the communication flowing by text and Kai and Alex showed up to do the work. They opened up the wall and based on what we found, we changed the plan slightly. I'm super happy with the work, they kept the area nice and clean, and even did some roof vent work with the 40 foot ladder. Diligent, professional, and just plain nice. The vent pipe install is very solid, no gaps, tight and clean. I would happily work with this crew again. Reasonable pricing for a 2 day job. Highly recommend.

I knew when I first called the JC Plumbing office - they would be the plumbers we went with, we…read morewere looking to get two showers completely repiped including the surrounding pipes. Carlos came first and did a initial quote- he was collaborative and was fantastic to work with, i was relieved to finally have a company that didn't focused immediately on upselling completely unrelated things in my house. The work took the time that was estimated at a fair price, they even helped us with our diy project and gave us advice on the remaining parts of our DIY. 100% will be calling them again! They did a fantastic job.

Knowledgeable, courteous, efficient and highly skilled. JC…read morePlumbing performed the re-piping necessary for our bath remodel project. Carlos and Alex arrived when promised, performed the job with no mess or fuss, and we passed inspection the next day. They used quality materials and left us with an installation that reflects the highest standards of workmanship.

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

They came out for a washer line replacement and the estimate was 30% higher than other quotes. The…read moreperson who came to my home tried to tell me that I also needed an additional $3000 worth of work but if did it today with the washer project he would take a $1k off the total price. No other plumber discovered this same issue or told me my home would uninsurable unless I immediately do the work he suggested, like Ally. The plumber told everything by phone and never sent an actual estimate as I requested, despite my asking for him to send me a full estimate. Either he realized I didn't believe him and didn't want to put his up sell on paper, or he didn't think a washer alone was worth his two hours of time to fix (because the company I went with only took 2 hours.) The plumber also answered the phone as Beacon Plumbing before asking which plumbing company I was calling for.

Brandon did an exceptional job fixing the under-sink plumbing in both the kitchen and bathroom, as…read morewell as installing our new garbage disposal. We especially appreciate the peace of mind that comes with their one-year warranty. A special shout-out to Jason, as well, who was professional and thorough during the estimation process. Highly recommend!

I had a bad leak and clog under the bathroom sink i tried to fix myself. Winston came out and was…read moreable to cut off and replace the bad part but was still a bad clog further down the line. Will came out with a snake and cleared part of it but was likely going to happen again. because i'd already spent so much getting it fixed his manager cut me a half off deal for their Hi pressuure pipe cleaning service (i forget their name for it) both Winston and Will were super efficient and professional. 10 Stars!

I've had them do quite a lot to my home over the last few months. they installed A/C, some…read moreelectrical outlets in my garage and then a 50A 220V circuit. I'd like to say it all went perfectly smooth but, that would be wrong. there were some hiccups along the way. the A/C didn't play nice with our furnace. they did get it working correctly but, it took an extra day or maybe 2... I don't really recall. communication was excellent through the process and in the end, we were very happy with the work. fast forward a month or so and I officially decided I had enough of not enough outlets in the garage. I got a quote for several things at once (my bad... got serious sticker shock) but, my wife when she guessed at the price was dead on the spot. we had some (not all) of that work done and it was excellent. seriously happy with all of it. next, we got a call from some kind of scheduler so we could get a few things done as part of the [free] contract that was given to us since we had the A/C put in. they came out, flushed the water heater, inspected under the house, faucets, toilets (fixed how one flushes because he was there) and made some recommendations. most of what he was suggesting was serious upsell and I wanted none of that. there were 2 things that I would have agreed to but, we haven't had that done yet. the first item was some leaking outdoor faucets. should be simple and straight forward repair. the other, our dishwasher can create a stinky drain as it is not properly vented. this is where it got weird. we've got custom ONE PIECE counter tops and the part of it that has the sink is L-shaped and pushing 30 Feet long. he wanted to drill it to add the baffle to the drain for the dishwasher. I wasn't comfortable with that really expensive counter top being drilled and asked for some kind of alternative. he refused stating that code stated it HAS to go through the countertop. hum... I need to look into it and see if that's accurate. there were some other little things along that adventure that I didn't appreciate but, not important enough to write it out in this really long review. lastly and most importantly is why they still got a 5-star review from me in spite of that [what felt to me like a disastrous] plumbing adventure. when the 220V circuit was added to my garage I wasn't happy in the least. I called them up, expressed my concern and they made time to come out and look and also to talk to me about it. Need to be really clear that the work was not done in any way that could be even remotely unsafe, that wasn't the problem. they listened to what I had to say, understood my position and then they took care of it right on the spot even though it required removing and redoing the whole job. I can seriously get behind a company that will stand behind their work in this fashion. you could say it was kind of the same thing when the A/C didn't initially work. they didn't give up, and now we've got good A/C.

I hired Harts Services for a bathroom sink that would not drain. Unfortunately, what should have…read morebeen a relatively straightforward plumbing issue turned into an expensive and frustrating experience. When the technician arrived, he did not initially inspect or attempt to unclog the sink. Instead, he immediately went into our crawl space and, after approximately 15 minutes, returned with a quote of $27,000 to replace plumbing underneath our home. We were stunned and declined. The technician then began reducing the scope and price, almost like negotiating with a used-car salesman. We eventually agreed to approximately $5,400 to replace up to 35 feet of galvanized water piping with PEX and replace bathroom ABS drain piping. Afterward, I contacted other plumbers and learned that we were paying at the high end for this type of work. When I attempted to cancel, Harts informed me that because we had signed the contract, we were locked in. What disappointed me most, however, was the quality of workmanship and lack of attention to detail. After the crew completed the job and left, I turned on the bathroom sink--the very reason I had called them--and it still would not drain! The original technician returned and indicated that the crew had not followed his instructions. They had to schedule another visit three days later to finally resolve the issue. Additionally, faucet aerators throughout our home became clogged with debris following the work, requiring us to remove and clean them ourselves. For nearly $5,400, I would expect a plumbing company to verify that everything was functioning properly before leaving. Since the repairs, we have also experienced increasingly frequent gurgling in our sinks when running the dishwasher, in our bathtub and shower when running the washing machine, and occasionally when flushing the toilet. These symptoms raise concerns about a possible unresolved drainage or venting issue. When I recently contacted Harts about these ongoing problems, I was told I would have to pay another service fee for them to investigate because they did not consider the issues related to their previous work. My biggest complaint is not simply the high price--it is that the quality of service, communication, and follow-through did not justify what we paid. The original problem was not resolved on the first visit, basic fixture checks appeared to have been overlooked, and now we are experiencing additional plumbing problems that the company is unwilling to investigate without another charge. I understand that quality plumbing work can be expensive, and I am willing to pay for it. However, premium pricing should come with premium workmanship and customer service, and that was not my experience with Harts Services. Based on my experience, I cannot recommend this company. I strongly encourage homeowners to obtain multiple estimates and consider smaller, reputable local plumbing companies before committing to expensive repairs