Our 10 year old water heater sprung a leak at the bottom. So lucky that the water didn't overflow beyond the water-trapping tray, so no water damage to our home (yay!!). We got in touch with Chris around 8 or 9pm on Friday night and he came the next morning before his other scheduled appointments! So thankful that we didn't have to go the whole weekend constantly scooping water out of the tray. He also gave us tips on how to stop the water until he arrived. Our water heater was in a very tight utility closet space, right up next to our washer/dryer, so they (2 guys came) had to remove the washer dryer from the closet, then install the new water heater, and then reinstall the washer/dryer and hookups because of how tight the space was! They did everything with a super positive attitude and went above and beyond our expectations at a very reasonable price! Thanks so much!!! read more