They did a few jobs at my home and then out of the blue when the technicians made a mistake and broke my drain they had to cut into the drywall to repair the leak. They promised to have a drywall tech come in and repair the hole and the water damage. I attempted to contact them for over 6 months and got no reply. What a terrible experience. I still have a hole in my garage ceiling and no answer as to why a company that I was paying a monthly fee to decided I was not worth talking to. Ghosted and ignored and just baffled at this treatment. I do not recommend. read more

Where are these positive reviews coming from?!?! I called them for a leak under the sink. They came promptly, took a look and quoted $382 ($25 for parts) for a 15 minute job! Just to repeat $382! Even brain surgeons don't charge that much. I highly doubt most of these reviews are even genuine. read more

I was initially was very happy with the service received from this company. They came in, fixed my sewage line and some other necessities. Pros: They were fast and efficient, available to answer any question I had. I was on a serious time crunch with guests coming the following week and they were able to accommodate the time schedule and complete the job prior to them arriving. The crews were friendly, the lead Alex always had a smile on his face and explained all the steps that he would be doing for my home. So far, there have been no issues and I am confident in the work that they did, that even fixed what someone did prior. Cons: The overall cleanup after the dry wall phase was not well done. Particles of dry wall etc. (hurts to walk over) were left all over my bedroom floor and carpet. My garage, which was the staging area for the dry wall, now has splotches all over and mud that is difficult to remove. My access to my water shut off valve was left open, it was put back weeks later but I am unsure if they did that or someone else. I also have been calling to follow up on a few things we discussed but unfortunately have not gotten a response back. Hence the 4 stars instead of 5. In general, great work, friendly crew, a few things to work on when they are at the finish line. read more

Atlas was able to come within several hours to repair our frozen water lines. Extremely efficient, affordable, and the technician Max is very knowledgeable read more

Was able to fix the issue immediately. Space was cleaned up after the job was finished. Personable and friendly.

Kristopher at Atlas did a thorough assessment to find exactly where the pipe issue occurred. He and his team are knowledge and were very careful with finding the failed pipe and replacing it quickly with quality materials. Not only did he do great work, he is personable and even followed up a few days later to check in on how everything was going. I would recommend Atlas for any plumbing issues. read more

Technician who did the work was great - polite, professional, and hard working. Quality of work was great. Only thing I wish they had done better is the extent of work needed on the initial quote/job. There were some parts that the initial technician stated were cosmetic and not really necessary, however that proved to be false and they needed to come back and fix a leak. Overall, not a big deal as I would recommend Atlas for high work quality, flexible schedule and good prices. read more

Initial conversation with Christina was a vibe! She was pleasant and not pushy, and explained extra info that other competitors did not to include price comparison/match, etc. Then Devin shows up and he was awesome! I did push for someone to find the source of the leak which was recommended by another plumber who came on scene. However, that plumber only suggested but would not do the work to find the source because I was still seeking for different quote. Simply, he would find the source of the problem only if I choose him. Not knowing if I was going to choose Atlas or not and with my urging as I was getting frustrated with everyone wanting to replace my water heater and not looking into the real problem, Devin cut into the dry wall and turn the water back on and found the leak in the pipe line inside the wall. The way he carried himself by not being pushy and not being creepy plus the extra work he did without knowing if I was gonna go with him or not, helped me decide to choose him. He left to get supplies and got into work right away, crawling into the wet crawl space to find another leak then immediately tackled the leakage areas. I got the job done well and quickly. You know the man is a hardworking plumber and is legit when the plumber crack is out LOL!!! Devin was truly the BEST!!! He surprised me at the end with military/LE discount. I have yet to receive an email for the receipt, quote for future water heater replacement for both tankless and not, plus photos taken by him along with a report for this repair, but I'm sure it's coming! Definitely recommending this company and my guy Devin for all your plumbing needs. Hi read more

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I was referred to Atlas and it's obvious why. Tim went above and beyond to remedy my sink. He was cost effective, professional and knowledgeable!! Highly recommend this company!! read more

I connected with Atlas through Thumbtack and they were very responsive, timely and professional. I had them replace an old sump pump. Their service was quick and efficient. read more

Overall a great experience! The dispatchers were communicative and friendly, and Timothy was professional and quick and gave me honest advice on a couple items outside the request. Thanks guys. read more

Carlos was great and the process was super easy. We even discussed doing a remodel with Atlas.

I needed to have a garbage disposal installed, and Atlas responded quickly with their availability! I was able to get the disposal installed within 24 hours of making the request. The technician, Kyle, was professional, kind, and even played with my toddler while she was checking out his work! Kyle also noticed a slow leak and fixed it on the spot for no extra charge. I am really impressed with the install! Additionally, the pricing was very reasonable. There were no extra fees or up-charges-- the estimate I was given before the install was the final price! read more

Plumbing Services Kristopher Miles and his co-worker showed up on time and with big friendly smiles. They were helpful, efficient, and knowledgeable. They quickly identified the source of the blockage in our inlet baffle while we watched them do their thing. The whole job took less than 15 minutes from assessment, quote, to completion. We were very impressed with their professionalism, obvious skillset, and willingness to show us a few troubleshooting tips. At no time did they make us feel like we were about to be ripped off, just the opposite, and that's saying something. Prior to arriving at our home, Kaitlin (office) texted us a brief introduction to Kristopher along with his work experience. She also sent us a picture of him so that we knew ahead of time, what and whom to expect. We loved this extra service detail that made us feel safe. Thank you Kristopher and Atlas Home Services for a job well done. The pricing and digitized invoice were a welcome surprise too. We absolutely recommend their services and will use them for any future plumbing issues. read more

I hired Atlas Home Services to help with a remodel of my master bathroom and I was very impressed with their service. They arrived on time, gave me a fair estimate, and completed the job in 1 day. They were professional, courteous, and respectful of my home. They installed new plumbing fixtures, and completed complex plumbing tasks with ease and everything looks great. The bathroom is now modern, and functional. I would highly recommend Atlas Home Services to anyone looking for quality work at a reasonable price. They are the best plumbing company I have ever used. read more

Sewer service. It was an expensive job, but they explained everything and provided the best service. They keep their word, they're professional, courteous, and get the job done. If you want a plumber you can trust, try Atlas Home Services. They put the customer's needs 1st. I plan to use them for all my plumbing needs. read more

Kyle is knowledgeable, fast and personable. He installed two of our Japanese style toilet seats in mins and took our old seats away. He cleaned everything up after and answered all of our questions. He went above and beyond by pointing out a few plumbing defects of the guest bathroom, which we really appreciated. We had great conversations while he worked and found out he used to be in Navy. We really appreciate his service and expertise! If we have any plumbing issues, Kyle is the one we will call! read more

Timmy S. came out to diagnose and fixed our tenant's leaky toilet in less than 5 minutes. He also discussed improving the plumbing under the kitchen sink at the same location and gave us an estimate for that job. I appreciated that he thoroughly explained how and why it should be redone, and that he was not pushy in an attempt to get me to redo it right away. We have had Atlas Home Services at our own home for past plumbing work, and that is why we called them for issues at our rental property. Dispatch and office management are superb communicators, and the plumbers know their trade well. It's a well-run business. We will most definitely hire them in the future. read more

I had Konnor out to clear the clog in my kitchen sink and could not be happier with the service. He was fast, friendly and pricing was very reasonable.He even encouraged me to keep my dogs out so they could be part of the process and they didn't have to be locked up! My dogs absolutely loved him and if you get the pass from my dogs, you're good with me too. I have a few more projects I'm going to tackle in the future but Atlas is the only company I'll be calling. Thanks guys!!! read more

Very happy with the service I received today from atlas. The plumber that helped me today was Kyle and he did an amazing job. The price was perfect and the work that was done was top notch. I will be using them again if I need any plumbing done and I highly recommend them! read more

Atlas responded quickly after I requested a estimate. They got someone out same days they were extremely flexible with my schedule. They texted me information on my plumber and a eta this tool was super helpful. Kyle came to our home within the time frame. He was very polite and professional. He completed the job very quickly. His work was very clean. He answered all my questions. Pricing was reasonable and Kyle was very transparent about pricing. I was soo happy with my service from atlas. Thank y'all so much read more

My 80 year old aunt was in desperate need of a working shower in the main floor and Konner and his assistant, Joe, were so moved and honored to take care of her because she is the sweetest little old lady! I live in California and over the phone constant communication was key since my aunt is also hard of hearing. Konner took pictures, called me, was not pushy on his price/service and I got a fair price for exceptional service. His admin team, Anthony in particular, and dispatch team were also lovely to deal with as well and made the experience seamless. My aunt is not taking a bubble bath that she hasn't had in years and lifted her spirits. Thanks Konner and Atlas! Feels good to have an honest company who cares out there to take care of my family. read more

These guys are great, I've had Kris do a lot of plumbing work for me in my home and Tim came by today and was so helpful & knowledgeable as well. A really great company, I highly recommend. read more

Washer/dryer hookups were installed. Both on-time, within the quoted price. The work and workers were neat and professional.

My tankless water heater stopped working. Jerry was able to explain the issue and was very transparent about the issue and upfront about the charges. We finally didn't get the service done but appreciated his transparency around charges and why that much etc. read more

Atlas was very responsive to my inquiry about resolving a non functioning garbage disposal and dispatched two techs quickly. I wasn't even charged for the visit, since my garbage disposal chose that time to start working again! Konnor and his colleague were friendly and professional and even showed me how to troubleshoot a jammed disposal should it occur in the future. Even though I wound up not needing their services I appreciated Atlas's responsiveness and professionalism. Thank you! read more

Had a drainage problem with the storm drain in our driveway and had Atlas come out and check out the problem. They managed to get the problem fixed and saved us a good amount of money doing so. Both Konnor and Andy were great about explaining our options and seeking the best possible outcome. Any other problems that arise they will be first on my list of people to call. read more

Our home needed a repipeing due to a broken water pipe. My water bill went from $66 to $276 within months.  I received over 10 walk through estimates and decided to go with Kristopher and his team at "Atlas Home Services".  By the way, they naied down right where my broken pipe was upon initial walk through. It was beneath my basements "slab" as they crawled around on all fours. The broken hot water pipes heat radiated up. No other team was able to find the leak upon initial walk through. This saved me over $600 to $900 from having a "water leak" detection service come out. This along with their decent price was my deciding factor. They gave me honest opinions and recommendations from the start and a killer price. And, no price overruns. If I could only warn you of the price gouging that goes on with some of your well known "plumbing" names in Seattle. I had estimates from $12,500 to $33,000 for the same job. If you see a plumber advertised on TV, expect their prices to be doubled (sometimes tripled). Plus, IF ANY COMPANY ASKS FOR A FEE JUST TO COME OUT TO YOUR HOME, HANG UP ON THEM. They usually spring this fee on you at the very end their call wasting your time. As if it was nothing, "we will deduct the fee from the final costs". Note, I had ten estimates without a fee (most were pretty cool guys). Plus, out of the few days it took to complete the job, I was only without water for a few hours on the final day. Other plumbers told me I'd be without water for a few days. Nightly Khristopher gave me a run down of what was done that day, along with the plans to complete the work.  Note, I don't know squat about plumbing, but the job included removing the old galvanized piping and installing all-new "Pex" hot and cold water piping. This from the outdoor water source to all existing faucets and fixtures. They also installed of new hot water tank, shower and faucet fixtures and 3 new toilets. They did their own minor slab concrete repairs due to the job (some companies don't do this). It's very stressful when you have a job this big and this important (water supply). I was shocked at  the amount of work that needed to be done. Yet the owner, "Andy" even stopped by on a Saturday to check in with a concern I had.  And that's where Andy's and Kristophers stellar communication came in. They assured me of their work, and we spoke, texted, and called from start to finish. They even followed up after the job was completed. While I probably won't need, I believe there's a lifetime guarantee on their work. Little things, their team arrived on time daily and brought all their equipment. This included LOTS and LOTS of plastic to cover the floors and living areas. Most importantly, they CLEANED UP after themselves.  They was super respectful of our home and did a stellar job cutting out small holes in my walls as needed. They even did little jobs not included with the initial repair estimate ,(like a sewer repair in my laundry room).  From proper prepping, keeping the house clean, keeping me in the loop as the job progressed, to the end result, I couldn't be more pleased. I felt like the Atlas team put the same level of care into this project they would put into their own home. Finally, they did such a great job that even my drywall team was impressed. read more

Had this company out to update the shower handles to both of my showers as they both were too hard to move. Reason for changing when I did was I just had open heart surgery and didn't have the strength to turn it on. So they changed them out for me. Here are my issues with the service. 1. The two guys sent out knocked on the door and my cousin (from out of state) answered ( i had the surgery one week before they came out). They never once looked at me. Started talking to my cousin. Never introduced themselves to me. Had their back to me the entire time. They asked him to show them where the bathroom was. He did. I finally got up to go into the back to see what was going on. There were talking about doing something other that was agreed on between me and the company. Also said they don't do dry wall. So after they finished fixing the shower handles I would have to hire someone to fix the dry wall.. Huh? So they finally called the company back and found out what WE had agreed on. And did the job as agreed. 2. When they were done and I went into the bathroom it was nasty with pine needles, dirt in the tub and floor. Those little booties they wear, they didn't take off when they went out side. Question? What company comes into someone's home and doesn't talk to the person that placed the order first? As I said they totally ignored me. I should have cancelled the order due to disrespect. Office staff was going to send me a itemized list BUT never did. I live in a rental and my landlord requested one for his records. BUT NOPE never got one. I would not trust or hire this company again. Score of 1-10 would have to be a 1.. They showed up on time. read more

Very responsive, knowledgeable and friendly. Kept up to date on arrival time. Very quick with estimate.

What a great, honest company. Will definitely use them again, as I was impressed with their friendliness, professionalism, and integrity. We had an emergency situation with our sewer pump and they were able to come out the same day, figure out the problem, and fix it on the spot, plus he added another minor toilet fix that he happened to have the part for. Good and honest recommendations and fair pricing. read more

We had a leaky outdoor faucet. Atlas was able to come out within two business days. Konnor was our plumber and he showed up, friendly and attentive, and fixed the problem. He also was very upfront about the possible issues, future issues, and even showed me how to do it in case I need to do it again! He even took a look at and tightened our front lawn faucet when we mentioned it sprayed water when turned on. Would definitely recommend. Thank you Atlas and thank you Konnor! read more

I had been told that during a home inspection I had a pipe leaking under the house. I had another company give me a quote at a shocking amount. I wanted to get a second opinion so I called Atlas Home Services. Chad came out and inspected everything and told me that I didn't even have a leak. I kept saying, "Are you sure?" He walked me through his process while checking and even checked a couple other places to give me piece of mind. Wow. I am sure glad that I called for another opinion. It is rare to see a company these days with integrity. Thank you, thank you, thank you!!! read more

Very prompt and great service! Alex was very nice and on time. Thus company provided excellent communication. I would definitely hire again.

I have used Atlas when my shower faucet was leaking back in December and found them extremely customer service oriented. So when I noticed that my toilet was leaking, I did not hesitate on who to call. I cannot say enough about Kyle and his knowledge and customer service. He even remembered our dogs name and took the time to re-introduce himself to her. This time, as with the last visit , went smoothly, keeping me informed every step of the repair. I not once felt I was being taken advantage of or upsold in any way. read more

We booked Atlas for a tub faucet installation. They had sent me available times, and I chose 10:00 - 12:00. The day of the appointment, I received a text stating that they would let me know when they were 30 minutes away and to "try to go about my day as normal." I responded asking if the arrival time of 10:00 to 12:00 was inaccurate, and was told that they don't actually have set arrival times - you just have to wait around until they decide to show up. I said that if that was the case, I would have to reschedule for a different day, as I was unable to make myself available for the entire day. Atlas asked if the following day would work, and we rescheduled for the next day. I had to rearrange my schedule, knowing that they could theoretically show up at any time during the day. Well, around 2:30 in the afternoon on the day of the appointment, I get another text saying that their plumber would not be available after all, and asking to reschedule again. I said no, of course (fool me once, etc.). If you value your time, don't book with Atlas. read more