Gingerella is polite, professional and good at what they do! Not to mention this all comes with a fair price. Ryan cleaned my 3 bedroom, 1 bath apartment like a pro. One thing I asked was for him to focus on the tile in my bathroom and it looks better than ever. I will be scheduling regularly from now on! read more

Gingerella is truly THEE BEST cleaning service period! I have had many services over the years who charge astronomical prices and do not do nearly as good a job. They use all eco-friendly products that leave the house smelling fresh, not perfumey. My dog also appreciates it! I am never concerned about anything they use. Ryan is extremely thorough, great with the dog and a very nice person in general. Oh, AND they are only $60?! I am sorry I have not used Gingerella forever! I will be recommending them to everyone I know. Thanks Gingerella for being so awesome! read more

I've been using Gingerella for over a year and I'm always impressed with the job that Ryan does. We only have him clean for two hours each session and he somehow manages to get everything clean. I've definitely recommended Gingerella to friends. read more

I hate myself. I seriously hate myself for not looking for other cleaning services sooner and putting up with Merry Maids for two years. I hate myself. My husband and I moved into a new home and desperately needed a new cleaning company. Merry Maids cleaned our house for two years and the night before the cleaning crew came was always SO INSANELY STRESSFUL. Merry Maids doesn't move a thing so the house had to be SPOTLESS before they came. (Example: If I left a fork in the sink, they wouldn't clean the sink. If I left a t-shirt on my bed by accident, they wouldn't change the sheets. No, I'm not kidding.) With a dog, it became ridiculously hard to meet their pre-clean standards. With a baby, it became impossible. Even worse, I had to put my dog in doggy day care because the crew didn't like him, they charged over $100 for crap job, and I had FOUR circumstances where I was charged twice for one cleaning. I HATE MYSELF. Then I actually spent a hot-second Yelping and found Gingerella. I communicated with Bria and she was amazing. She and I communicated back and forth for weeks because we couldn't get our calendars lined up, but she finally was able to set me up with Kate who has since changed my life. Here's why I worship everything Gingerella stands for: 1. Green products. 2. Kate loves my dog. He has a bit of a pees-when-he's-excited problem, so she lets him out when she gets in. She is absolutely amazing with him. I don't have to board him on days she's there. 3. She is thorough as hell. She picks stuff up.....chairs, dog beds, rugs, toys, etc. I don't have to do a mad-dash to clean-before-the-cleaners come. 4. She MOVES CHAIRS and puts them on the table. I didn't realize that cleaning companies don't do this anymore....or maybe it's just Merry Maids that doesn't....but they seriously cleaned around my dining table chairs and never lifted them. We have a dog. Do you know how gross that is? Gross. I hate myself. 5. Gingerella has been SO flexible with the hours they're here. My new house is a bit spacious (we can't afford to have them clean the whole house every time) and we have Kate come for four hours and I get to tell her what I want done each week. This flexibility is amazing. There have been times where Kate has finished early and has been able to tackle other rooms and times where we've been especially disgusting and she only gets to two floors. She is beyond efficient and works hard the entire time she's here. (Seriously. I almost wish she worked less hard because she's so friendly and nice and interesting and I like chatting with her. She's on a mission though.) 6. Kate is completely willing to do what I need, even if it doesn't make the most sense. Lately she's been cleaning the baby's room to completion first so I can put her down if she decides to nap. If she knows the baby's napping, she always checks in with me about running the vacuum. Again, not to bring up MM again....but they actually WALKED IN ON MY NAPPING CHILD to clean around her! YES. I'm serious. And they even finished early once and wouldn't go back and do her room because it "was out of order for their cleaning schedule." WHY AM I SO DUMB. Switching to Gingerella has been the best decision I ever made. My life is significantly less stressful and everyone (husband, dog, baby) is much happier. Our home looks beautiful and I am so, so grateful. Thank you Kate, Bria, and Gingerella!! read more

Right when I got the key to my new apartment, I realized it was in rough shape. I'm a germaphobe/clean freak and I knew I wanted every square inch of that place clean and it was going to be a big job. I scrambled to find someone to help me and Gingerella went out of their way to find me a few people over a few days to help. I asked Marcie to just send me "anyone available, as many hands as you can get". Marcie was so kind and got back to me right away. I ended up having two guys help me for four hours each on separate days and, man, was it the best money ever spent! I will ALWAYS get people to help me clean during move-in from now on. What a RELIEF to have help. The first day Ryan came and I had specific things I wanted done - clean cabinets in the kitchen, clean refrigerator, clean bathroom, clean closet, etc. He did everything I asked and more. While he was cleaning the cabinets, he asked if he should tackle the stove/oven. I said I had had made one pass at the oven and he could try if he wanted. I had left the grates because I was being lazy and I hate cleaning grates (and they were disgusting) and the outside. Next thing I know, Ryan was going to town on the stove. He ended up cleaning the grates too and I was secretly relieved. :) I checked in an hour later and I was SHOCKED. He made those grates pristine and they had been so cruddy! And he even went back over the oven and did a better job than I did the first time! (And I'm a clean freak.) I had Lance the second day and he also did everything I asked and so much more. I asked him to clean the bathroom that had disgusting black grout. He scrubbed it until it was practically spotless. I couldn't believe it. I wish I would have done a before and after photo. I had also scrubbed it, but he did such a better job than me that I actually high-fived him for the effort. I also asked him to clean the shelving in the bedroom closet. He did that and ended up cleaning the whole room and making the bed. He also vacuumed the floor in the living room better than I have probably ever vacuumed anything. He was so THOROUGH and cleaned every nook and cranny and even vacuumed the furniture. I seriously need to get me one of those backpack vacuums. He made it look so easy. He then went back and mopped the living room floor (wood) and just kept mopping and ended up mopping the whole apartment since he had finished with all of the other tasks and had time to spare. I was a bit leary on the "green cleaners" but the floor cleaner specifically ended up being the most heavenly cleaner - it smelled like I was at a spa. I've used cleaning services for the past 15 years and I thought Gingerella was better than any other service I have ever used (especially when it comes to problem areas like grout and appliances). I have never gotten service like that before. Both guys were really decent...clean, hard-working, great with conversation, down-to-earth. I felt like I could really trust them. No wonder this company gets such amazing reviews! read more

Today was the first time I used Gingerella and I will absolutely be using them again. My bathroom has never looked cleaner and the entire condo sparkles. I have a dog too, and the pet hair was no problem for Team Gingerella. They were extremely responsive when setting up the appointment and the customer service was great throughout the appointment. The prices are reasonable and the staff is great. I have used other cleaning companies in the past and always just felt OK about the cleaning, but today I am thrilled. Thanks Gingerella. read more

Was pretty underwhelmed with them. It might have been because the previous reviews set my expectations too high but I was not impressed at all. I requested a DEEP DEEP move in clean and still found dust everywhere. The top of my fans were still extremely dusty after they cleaned even when I specifically told them that I wanted them thoroughly cleaned. Nice people, nice service, guess I was just expecting more. read more

Had Gingerella to our 2200 square foot condo for a deep clean and feel they did a great job. They are just starting up so I gave them some leniency for a few small things, putting some things back. That doesn't outweigh the great job Bria and Bobby did, and I know they'll get better as they seem passionate about doing great. They were in and out of here in 3 hours. I believe we'll set up a routine visit with them for the future. read more

In total, I have used Gingerella 3 times (once for a move-out cleaning and twice for my current apartment). The move-out cleaning was done by Misty and she did a wonderful job! The place was completely empty so it was just a matter of getting all the surfaces clean. I swear the place looked better than the day I moved in! My landlord, at the time, who was very picky and scrutinized every inch of the place said the cleaning was incredible. For my current apartment cleanings, it has been pretty basic: vacuum, cleaned all surfaces (ridding the place of dust and hair, I have 3 cats - no easy task), cleaned the stove and bathroom, and mopped the floors. Ryan and Eric have done a fantastic job, every time! My place is relatively small (a 1 bedroom, no more than 750 sq. feet) and the cleaning has always concluded under or just at the quoted time and for a decent price (I've been quoted $60-$90 each time- they accept cash, check or Quickpay via Chase). I will be using them again, in the future, and would recommend them to anyone that wants an immaculate and eco-friendly home cleaning! My only gripe, if you can even call it that ('cause I think it's more amusing than anything), is that on both cleaning occasions at my new place Ryan AND Eric have addressed me as "Kristen". Even after I correct them, they still call me that. Maybe I look like a Kristen? Maybe my name is not right on the client files? I don't know. Haha I'll let you guys call me Kristen, if you must, as long as you still do a great job cleaning my apartment! :-P read more

I don't write many reviews, but this one is well-deserved. I hired Gingerella to do a move-in clean a week or so before I was scheduled to move in. The cleaning was as to be expected - things were clean, but let's be honest, no one ever cleans how you would clean yourself. What really knocked my socks off? Their acceptance of responsibility and follow through. Near the end of the cleaning time I got a text message from my cleaner that he accidentally broke an arm on the 20-year old ceiling fan. The blades were FILTHY so it required scrubbing/it could have just as easily been me. I told him not to worry about it, as it looked like I could get a new arm for cheap. Fast forward a few days and it turns out I can't actually get arms or blades that will fit the old fan. I sent a note to Marcie asking for help. After doing some of her own searching, Marcie showed up with a new fan in hand and someone to install it. She took the time to make sure everything was done right. It is so rare to find a company who really stands behind their work. Marcie, you turned a potentially awful situation with my new landlord into a manageable one. I honestly cannot thank you enough - I got a clean place AND a got out of a potentially confrontational situation with a new landlord. *whew* Thank you!! read more

How amazing to move and not have to add cleaning the old aotcto the list of 1000 thnga,you have to do! Best idea ever to call Gingerella!: I was so happy when I saw the sparkling clean floors,fridge and stove. They even degreased the cabinets by the stove. I could not have been happier with bathrooms I did not scrub! Amazing read more

We've been using Gingerella since October of 2012, and we have nothing but good things to say about them. Not only do they use green cleaning products, they're punctual, professional and do a great job cleaning our condo. Bobby comes twice a month, and I'm always blown away by how clean the place is when he leaves. I work from home and am usually here when the cleaning occurs, and I continue to be amazed by how quickly and effectively the cleaning is competed. I can't recommend them highly enough! read more

Fabulous job! Ryan was on time, courteous, and thorough. He stayed well within the estimate. Prior to that, had a great exchange with Tanner to make arrangements. I recommended them on FB. Great job guys! read more

We have been using Gingerella cleaning regularly every two weeks for many months now and continue to be extremely pleased with them. Lance, who does our cleaning, really does outstanding work. He keeps our place, which is gleefully ruled by three cats who love to mess everything up, clean and livable for us overworked humans. Thank you Lance and Gingerella. read more

I didn't realize my apartment could be so clean! After working with several other cleaning services, Gingerella put them all to shame. Cheerful and thorough, I really can't say enough positive things about this company! read more

Bob transformed my filthy, dog hair filled, slop of a loft into a palace whose floors you could eat off of. He has all the tools to get to the exposed ducts and ceiling fans on the outrageously high ceilings. I particularly like the lack of chemical smell that previous services left behind and would linger for hours. I feel much more confident in Bob's products. read more

Warning -- I was told yesterday that they DO NOT clean outside of the City of Chicago anymore. I am very disappointed, and I wish it had said that on their website. I am especially disappointed because my condo is only in Oak Park!! read more

We had our first house cleaning today, and I am so pleased with Gingerella! Anna arrived early, was friendly, and did a great job. The estimate was accurate, I love that the products are environmentally friendly and don't leave behind that chemical-clean smell, and our house looks great!! We have a large, shedding dog, a baby, and a lot of people traffic in our house, you would think our house was ready to show. read more

I was bummed after reading all the rave reviews about Gingerella that our experience was very lackluster. It seems like the great reviews are for the cleanings that the owners do when they come to do the job- but we had one of their independent contractors (i.e. a friend of theirs?) clean and there was still dirt/ dust on the floors and one of the bathrooms was only half cleaned. I am not a total clean freak and consider myself relatively laid back, but this was blatant laziness? lack of care? The owner said it may have been because the cleaner was "in a rush," which just struck me as a bad excuse- I understand they have other jobs, but he was also late (got stuck in traffic- thought they'd be on time since we live in Logan Square and they advertise as being in Logan) and then just didn't finish the job. We had to reschedule and have some of the missed things done again (well, for the first time). It makes me wonder why everyone else basically had angelic, uber-cleaners come and take care of their home and we got a half effort. It wasn't an utterly terrible experience but to us, it wasn't worth the money and hassle- I wouldn't use them again. I wanted to love this service esp. after all the great experiences others have apparently had, and the fact that they are a local/ small business and use eco-friendly products. read more

nice job gingerella. they showed up on time, scrubbed away, and they were professional.