Messaged Chicago Clean Home via Yelp and they were very prompt to reply. My roommate and I were hoping to get somebody in before next week because we both have trips coming up. They were able to fit us in for a deep clean yesterday. Mary and her partner were great. We hardly noticed they were here and our place is spotless now. They cleaned our oven too which was huge. Definitely a great value and would hire them again without question! read more

The woman are lovely and do a great job cleaning my home. I will continue to use them, weekly. My only issue is that I somehow have trouble talking to the office which doesn't always let the cleaners know what is going on. read more

TLDR: Accurate quote, on-time, friendly service and management, but attention to detail not quite there. Would recommend for general light cleaning. I have never had my home professionally cleaned before, but I decided to splurge and hire CCH to clean the condo I just bought as I knew the previous owners had a child, a pet, and more likely than not wore shoes in the house. I quickly received a quote (which ended up being accurate) and set the appointment for a few hours after my closing meeting. The cleaners texted me to let me know they were on their way. They arrived on time and we walked through the unit together while I pointed out the areas I wanted cleaned with focus on the floors, appliances, and bathrooms. They set to work and as they completed an area, they would ask for us to review. Everything generally looked good - we pointed out some spots on the floor that were still present after that area was done and they said the spots would not come out. The floors visually looked good after they were finished, but after they left and I walked around barefoot for the rest of the night/the next morning, I found that the soles of my feet were black from dirt. I brought this up to the owner who gave me the choice of having them come back to clean the floor again (since it was within a 24 hour guarantee window) or a partial refund. I opted for the partial refund as it was inconvenient for me to have them come back. I then spent a few hours recleaning the floor myself with Bona hardwood floor cleaner (which took care of the spots as well). Over the next day I also noticed some light grime on the kitchen cabinet handles and inside the refrigerator that had been missed. I think CCH would be great for a general, surface to mid-level clean and then just do some detailed work yourself afterwards. Thank you to the owner for working with me on a resolution! read more

I was hesitant to get housecleaners for the longest time. After a bit of research, I decided to go with CCH and I'm so glad I did! They finished my two bedroom condo in a couple of hours, did an amazing job, and had no problem with the fact that I was working from home and I have a very curious cat. I got a very reasonable estimate. They were on time, professional, and ensured that I was happy with the job. I could not be more pleased. read more

The owner of this company, Chris, should be ashamed of himself. I've never been treated so poorly by anyone ever. We paid for a move-out cleaning service and his team left standing water (from mopping) on our basement floor, which nearly sabotaged our closing for our condo and resulted in us paying the new buyers several thousand dollars because this planted concerns that there could be water damage. When I called Chris to explain the situation and asked for a refund, he told me my claims were impossible (even though I had been there the night before and it didn't rain or anything since then). He called me a liar and a thief and said I was trying to steal money from hardworking people. If there had been standing water when they arrived, I would imagine someone from the company would've alerted us when they got there...if for no other reason, then to cover themselves. Not only would he not listen to my concerns, he screamed at me on the phone and continuously interrupted and berated me. While I understand that mistakes can happen, a good business will try to listen and take responsibility for their part. He did the exact opposite. Instead of listening, he was verbally abusive. I hope everyone who works at his company goes to work for a competitor, because no one should take that kind of abuse from anyone, and certainly not their employer. Had I not used their services, I could've saved myself thousands of dollars. Run away from this company. read more

The comment below is absolutely not helping your case. I was able to find a cleaner who is insured, who does an amazing job for $40/hr. I have spent many years working in this industry - so I do know what I'm talking about. I reviewed two companies, you and another who are charging TOO MUCH. You're not a company I'll ever book with especially after this reply. read more

They always do an excellent job! I have only used Chicago Clean home since moving to the city. They really take care of everything - trash, recycle, organizing. I live alone so it's tough for me to clean all the time. Carmen really came to the rescue and transformed my apartment. If you're a messy individual like me tip well Will continue using their service! read more

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Just used this service for a post-renovation cleaning in my condo. There was a lot of dust, and they were the only company I found willing to clean the ductwork/pipes in my loft unit, which has high ceilings. The customer service experience to schedule the cleaning and ask questions was a bit unusual. Whenever I called their number, I was directed to provide all of my information (name, address, email, phone) and then was told someone would call me back. I found this to be rather annoying, especially by the third or fourth time I called. I was never able to actually speak with one of their staff by phone. However, I was able to correspond via email. When the two women arrived for the cleaning, they did not have a ladder, so I provided one. I found this to also be rather annoying because every time I called/emailed the company to schedule the cleaning I reiterated that I needed the ductwork cleaned, and was told they would bring their own equipment for the job. That said, the cleaning crew was very thorough, cleaning the ductwork as requested, as well as my windows, under the sofa, etc. The condo is now fresh and clean, and I'm happy with it. The service was expensive, though, and the cleaning crew also asked if I'd like to tip. Because they did a good job and also because of the current pandemic, I provided a nice tip as well, though found it a bit surprising that a tip was expected for what was already such an expensive cleaning service in my opinion and compared to other local cleaning companies I had contacted. So I would personally only use it for a heavy-duty job such as a post-renovation cleaning or perhaps a move. read more

My family has relied on Chicago Clean Home for years. I recently moved out of my family's home and moved into my own 2 bedroom apartment. As a young man in my twenties, things can get...messy...so after a month here I figured I should call Chicago Clean Home. I called Cris on Tuesday, and he helped me schedule a Deep Clean for Friday. On Friday afternoon,Carmen got in contact to let me know that her team was on their way. They arrived shortly after, with cleaning supplies in hand and warm smiles on their faces. It didn't feel like they were just there to "do a job" - it felt like they were there to help make my home a better place to be. After 2 short hours of sweeping the floor, consolidating clutter, vacuuming, mopping, scrubbing and wiping services, my apartment looked like a new place entirely. Carmen and her team even greeted my pet cat, and didn't have any trouble cleaning with the young, curious feline around. Chicago Clean Home are hassle-free, caring, and above all else they are professional. They have been this way for years. If you have any doubts over who you should trust to clean your apartment, look no further than these guys. I am looking forward to their return for my next monthly cleaning! read more

Wonderful cleaning with Chicago Clean Home. I had cleaners Marioana and Stefan, who worked very quickly and thoroughly to leave my home spotless. I was very impressed and would recommend this company to anyone seeking a timely, professional clean. read more

We did a deep clean yesterday with Marioara and Stefan. Both were incredibly kind & respectful and wasted no time getting to work and going above and beyond on the job. We were extremely happy with the end product - they made sure to dust/scrub/vacuum all the crevices (under the bed, in the laundry room, moving furniture that hasn't been there in a while, hand washing base boards). I stayed during the service and they were super amenable to me and my dog staying out of their way but being able to be in unit. We've tried out a few services recently and were mostly likely to stick with this company for a monthly clean now that we established a baseline if we can get Marioara and Stefan every time! read more

I cannot say enough good things about Chicago Clean Home. They are a team that is incredibly professional, experienced, responsive and kind. CCH have been cleaning my home for over 7 years and have consistently done a beautiful job. I have recommended them to my family and friends and they are very happy with their service. HIGHLY RECOMMEND! read more

A little on the pricy side by I live in a condo and there is an issue finding parking so I get it. They did a great job with cleaning both times I have used them. The floors were a little streaky from the mop but other than that I was very pleased. The employees are hard working and friendly. I will continue to use them. read more

I reached out to get a quote a few weeks ago because my apartment was pretty bad. I've kind of let it go by the wayside and decided I needed professionals because it would be a move-out level clean. Chicago Clean Home got back to me quickly. Price was great, scheduling was painless. On the day of the clean, 2 nice employees arrived a bit early (which was my preference) and got to work right away. It was no easy task by any means...at all. They texted me once they were done and I got back to check on the work. Let me tell you, I've never seen my apartment this clean since I first moved in years ago. I've tried myself, but that's why we get pros. They even cleaned small items off my shelves, and reorganized many things. I am very very satisfied and will recommend Chicago Clean Home to anyone. Right now i'm looking to figure out my budget and schedule for a monthly clean. read more

They totally did a bait and switch on the price. They quoted me one price and then every time they came back the price kept going up even though it took them less than an hour to clean my apartment. I've used numerous cleaning services over the years and never have I dealt with one that charged so much for so little. I definitely would NOT recommend these people to others. read more

Absolutely outstanding cleaning! I requested a quote and had my apartment cleaned the same day. I am a clean freak, raised in a family of German homemakers...and they have impressed me. I will definitely use Chicago Clean Home again and again. read more

Inconsistent quality of cleaning. Sometimes they do a fairly decent job other times it's like you can barely notice they did anything at all. I've used this cleaning service approximately 10 times, but I won't be using them again. They barley do the bare minimum of what you would expect from a professional cleaning company. I have a 1,200 sq ft unit that they finished two people in about an hour. They spent maybe less than 5 min or less on each room. In reply to businesses comments. I'm sorry but your incorrect , only 2 woman showed up to clean my unit last time. Also on several previous cleanings I contacted you immediately letting you know that my place was not cleaned adequately and your responses has always been you'll do better next time not that you will send someone out to finish all the cleaning you missed. Also I know the difference in a deep clean and a standard clean. Your company just cleans the absolute bare minimum clean. read more

Chicago Clean Home has been excellent. They are always punctual and do a great job each time. I've used other cleaning services and they are the best by far. read more

These folks are great... especially, Cecilia and Anna! I've used cleaning services weekly for almost 10 years in three different states. These ladies are my favorite! They are on time, communicate well and provide a very thorough cleaning of my place! I highly recommend Chicago Clean Home! read more

Inna and Cristina were amazing. They worked quietly and very efficiently tackling a deep cleaning job. This is the best my home has looked in the five years that I've lived here. Will definitely be calling them again. Thank you so much! read more

I hired CCH for a deep clean of my small 1 bedroom apartment. They were kind, professional, and in and out in just over an hour. Would absolutely recommend. read more

So thorough! Convenient scheduling. I was shocked at how clean they got my over, my microwave, things I didn't notice for days! I'm definitely considering a routine program! read more

Wow. My wife and I were blown away by Chicago Clean Home, Carmen and her team - absolutely amazing. We both feel like we're living at a new apartment - the clean was fast, spotless, thorough, and the service was punctual, kind, but no-nonsense - can't say enough great things here. We will be repeat customers for sure and highly recommend Chicago Clean Home. read more

Recently moved into a new apartment and the previous tenants didn't clean when they moved out. The place had some gnarly things going on and knew a professional service would be the best bet to tackle the situation. Claudia and Ina are amazing. I went with the move-in cleaning service and thanks to both of them, my home looks and feels amazing. They're so sweet, easy to work with and I'm so impressed with their attention to detail. The dust and grime are gone. Floors are spotless. My toilet paper roll was even folded into a cute origami design. After this experience, I'm planning to set up a regular cleaning service with them. Happy to work with them again, and recommend them for your cleaning needs. read more

They are on time, quick and efficient we used to use king of maids but they are much better. They send 2-3 cleaners for the same price and finish our 3 story 2600 sq foot home in half the time. I highly recommend if you want and efficient yet very thorough cleaning service that is no nonsense. read more

We had a great first experience with Chicago Clean Home. The cleaners came early, and they were efficient, professional, and friendly. Every room I walked into was sparkling after they left. I look forward to our next clean. read more

They did a really good job cleaning up our place. Three people showed up so they were able to work quickly and efficiently. They were friendly and courteous. The only small thing (and this is nitpicking) was some things were moved during cleaning and not put back where they belonged. We were looking to have semi regular cleaning done and we'll be happy to have them back in our home. read more

From start to finish - Chicago clean home knocked it out of the park! Scheduling an appt was super easy, I actually did it thru the yelp app. Cleaners (2 amazing women) showed up early, I got a text when they were 20 min away. They got to work immediately on my deep clean, and let me tell you, my condo was sparkling by the time they left. They cleaned the dust and dirt buildup on vents and where my air filter is, got my baseboards scrubbed down, wiped down my kitchen cabinets & even cleaned the inside of both of my ovens!! All of this in less than 2 hours. Back home in VA, I used Potomac Maids and was always pleasantly surprised to come home to a perfectly clean home. I really believe that having 2 individuals sent to perform the job makes a HUGE difference. I used clean freaks back in October for a "deep clean" and half of my house was still dirty when I returned home. Crumbs and dust left under furniture, hair all over the bathroom, and they didn't even clean my floors. Customer service there was great, and they offered a partial discount. However, I'd much rather pay for the service to have my home cleaned versus getting a refund bc the job wasn't complete. I'm pregnant, and have been on the search for cleaners to come in monthly, with the hopes to have them biweekly/weekly once baby arrives this spring. Chicago clean home is going to be my go to from here on out. Thank you for exceeding expectations! read more

Reasonable and very flexible. I needed deep cleaning services immediately and they were the only ones who could accommodate my request in such a short notice. The crew that came for cleaning did a very good job. I was impressed. Updating Review: I started using their monthly cleaning service and the quality of cleaning was going down month after month. I had it in my last service - there were so many areas left uncleaned and l started having trust issues with the crew. I will no longer use or refer their service. read more

Pretty average job. I got a deep cleaning service for a lot more than I usually pay my other cleaners (more than double) and it seems like they did the bare minimum. It was definitely not deep cleaning or anything and they were done within 90 minutes (which seemed extremely quick for a deep cleaning). Will likely not use this service provider again. read more

I can't say enough good things about Chicago Clean Home! Carmen is incredible! Always on time, very detail oriented and always gets the job done quickly, but without missing a spot. If you need your home cleaned with love, this is company and Carmen is your girl! read more

I was so pleased with the service that was provided through this cleaning company. The two team members that came in were friendly and got right down to business. They even greeted my curious cat. They were done in about an hour and a half. When I returned to my apartment I began to cry tears of joy over the excellent job they did. If you're thinking of treating yourself to an apartment cleaning this is the route to go! read more

Just had the Chicago Clean Home crew in my apartment and they did a great job! Appreciated they jumped right in and got to work. The apartment has never looked cleaner :) read more

Very satisfied with Chicago Clean Home's work. The staff were friendly and accommodating, and the crew did an amazing job. After the result of our first cleaning, I've hired them for regular work -- I highly recommend. read more

I have been using Chicago Clean Home for years and their service is consistently great. Carmen and her team of cleaners are so detail oriented, and they provide high quality cleaning for a good value. Chris and the office staff are also quite flexible and have saved me with last minute rescheduling a few times. read more

I am overall pleased with this company. We got a deep cleaning in one unit of our two-flat. The two ladies who came were friendly, professional, and worked very hard. They had a lot to clean, as we have a dog that can make the place rather dirty. There are two things that I wish had been improved: 1) The owner told me through a yelp message that the the stove and refrigerator were included in the deep clean, and the website states that the outside/inside of the fridge is included, but the inside of our fridge was not touched. 2) Communication could be improved between their employees. They had to cancel my first appointment at the last minute. Secondly, the cleaners said that I had signed up for only a one bedroom cleaning. No one ever asked me the number of bedrooms. I had just told the company the overall square footage. Again the owner called me quickly to clarify. Because the owners were quick to call and fix miscommunications I am still giving a good rating. If I use this company again for a regular cleaning, I hope they will throw in a free deep cleaning of the fridge since I didn't get it this time. read more

First time using the service today. They were prompt and cleaned the areas we requested very thoroughly. No complaints !

I called Chicago Clean Home for a move out service. They responded quickly for my last minute request. The cleaning service was pretty good. The only thing i found was a few drawers and the inside of the oven was missed. I would have given 4 stars but they showed up 6 hrs late and failed to let me know they were having issues with the truck and running late. I got home to a dirty house that was not serviced. The crew showed up 20 minutes later. Pricing was reasonable compared to others. read more

This company is awesome!  They did an amazing job cleaning my house.  I am so glad I chose Chicago Clean Home, and I will definitely recommend them to everyone.100℅ reliable and professional. read more

I used the service for the first time last week and scheduled a deep clean. Pros: They were available on very short notice and it was very easy to schedule directly through Yelp. The crew was professional. Cons: After I scheduled I learned it was 2 hour appointment window. Okay, but day of my appointment the service called 1 1/2 hours early and asked if they could come then. As I was still as work, I said no but that I would be home soon and they could come a little early. I got home 30 minutes before my appointment time, messaged them and nothing. An hour later, 30 minutes after the start of my appointment window I had to call to get a status and was told the crew went elsewhere and they didn't have an ETA for me. Eventually I got a text and crew showed up about 1 1/2 hours into the window. The crew was two cleaners who were very nice and professional. I stressed to them I wanted a deep clean. The time window thing is minor, the real reason for 3 stars is that the cleaning was just average. For $185 and a deep clean I want things more than surfaced clean and it should take two people more than 2 hours and 20 minutes to clean 2 bedrooms, 2 bathrooms, kitchen, dining room, living room and sunroom. Sure, things were cleaned but it was just a surface clean and there were issues. They left detergent residue on the bathroom tile, the furniture in my bedroom didn't appear dusted and my stove top still had cooking residue on it, just to name a few things. I often clean my own home and know what it takes to do the work, which is why I requested a deep clean. It can't be done in two hours and it just wasn't done here. Now that being said, of course my home was cleaned and it was way better than before they got there. Maybe my expectations are too high but based on the great reviews I was expecting more for the price and standards they advertise for deep clean. read more