My go-to delivery sushi. I have probably ordered from here 20 times! I will say about 10% of the time I order from here something is messed up or inconsistent about the order (too little sauce, forgot to add one of my add-ons that I paid extra for). Other than that I have no complaints! The 3 roll combo is a good value and I will continue to order from here. read more

Ginger Exchange - Yellowtail w/Scallions Maki, Spicy Salmon Maki, Chicken Teriyaki Maki - Asian Fusion Near Me - Watertown, Massachusetts

Food was absolutely delicious! Everything was super fresh. We ordered the chicken and shrimp lomein, orange chicken wings and crazy roll. The wings were the best I've ever had! Hands down! It wasn't super busy at the time we went, so service was quick and pleasant. Loved everything about this place, just wish I would have snapped pics before we dug in! read more

This is the worst Chinese/Thai food I've had in a VERY long time. The pan-seared veggie dumplings were gummy and the filling was mushy, but the flavor was kind of ok. That was the best dish of the three, and it kept getting worse. Fresh summer rolls were also gummy, with the wrappers splitting apart. The filling was huge expanses of flavorless rice noodles, a few cubes of flavorless steamed tofu, and a little bit of lettuce. The peanut sauce that came with them was very spicy but not good flavor so it didn't even help. The worst dish of them all was the pad thai with tofu/veggies. The noodles are completely white, there is no sauce at all. Mushy chunks of zucchini and that gross baby corn, some pieces of carrot, a few mushy sprigs of broccoli, and the same flavorless, textureless steamed tofu. A sprinkling of ground up spicy peanut on the top is the only textural variation from mush. No egg that I can find, either. Wildly overpriced for how gross the food is. Very disappointed. read more

Sushi is very fresh. Small and quiet place for delicious food. Service was very good. We went there on a Sunday.

My husband order some sushi and the assorted fish we received smelled old. You know that very bad smell when fish has been sitting out all day. He reached to rectify this and was refused a refund. And of course they cannot/willnot send anything "fresh" because they are already closed for the noght. Will not order from this place again. Very disappointed. read more

Service definitely better with newer staff. Nice spot in the area to walk into and chill

My husband and I have been ordering quite a few times, Since they opened in Watertown ma years ago. The food is always fresh and delicious. We have placed orders for both, sitting in the place, Pick up or delivery. Now here comes the problem we had last night. We placed an order for delivery, OVER $150 worth of food. We placed this order directly from Ginder exchange's website (screen shot photos) as we always do and it is delivered by Toast. We waited over an hour, nothing was delivered. My husband then downloaded Toast app to track the order and it stated 20 mins to be delivered. we waited another 30 mins, still nothing. So, he called Ginger exchange and ask about our order. They informed him "we do not do any delivery, and your order has been ready for pick up" He ask why wasnt he called when the large order was sitting for so long. no response, just that he had to go pick it up. so, when he went to pick it up and again asked, showed the website, showed the confirmation of delivery. They were not helpful and gave him attitude, like this was his fault. He noticed that they only had a like a max of 3 customers sitting down, not that busy. He requested a refund for his Tip he provided during the transaction, since that was delivery charge/ tip and requested a refire of our food, besides the Sushi of course. More attitude was given to him, resistance of the requests. The person grabbed the bags and took them back to kitchen. Now to remind you.... This was now over 2 hours that our food was sitting, Dying and getting cold. So a refire request is not a unreasonable one. We he got home, we could tell right away the food was just put in other bags. Dumplings Cold, mushy crab rangoons and cold from the moisture from sitting so long. This was the worst customer service, unprofessional and attempt to correct a customer's issue. Not sure what had changed recently in the restaurant.... Because when they opened and we tried their food and the service was so good, we were thinking of hiring them for catering events. We would like to hear from the owner on this matter and refund of the delivery/tip charge at least or we will be disputing the full charge with our bank. read more

Crab rangoons were too crabby for my taste. Eel avocado maki was good, no complaints. Salmon avocado maki was too vinegary. Spicy tuna maki was pretty bad. Way too spicy, so much that you couldn't even taste anything else, and adding Cucumber makes it cheap. read more

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This is by far my favorite sushi delivery spot near Watertown. The sushi always tastes fresh and they have a good variety. I will continue to order from here for my bi-weekly sushi fix! I also love the ramen soup with pork belly. Would recommend read more

Ginger Exchange - Philadelphia Maki - Asian Fusion Near Me - Watertown, Massachusetts

I was contacted today by someone who had read my review, and let me know that multiple people had found metal in their food due to metal scrub brushes used at the restaurant (I did find the reviews). I have also noticed major concerns by a number of people regarding disorganization, slow delivery, and danger to delivery drivers due to said disorganization. I personally have had food delivered very late a couple of times, but overall my experience has been very positive. That said, I don't feel comfortable leaving my review up without noting these concerns, particularly during COVID, when I do not want to facilitate people getting sick as they wait to bring me my food. So my personal experience enjoying my food stands, but these concerns are good to take into account if you plan on ordering here. read more

Great service! Food is delicious! Highly recommend this place for everyone! Sushi pizza and Padthai was yummy!

This is the worst food i've ever had. i ordered the miso salmon and it was raw. in addition, the sushi pizza was flavorless and the spicy tuna tasted like sewage. read more

Ginger Exchange - Raw Miso Salmon - Asian Fusion Near Me - Watertown, Massachusetts

Solid Asian restaurant with good service and a very extensive menu. The sushi was good and my kids like their noodles and miso soup. A little pricey, but not exorbitant for good Asian food. read more

Amazing, delicious, great service, clean and calm ambiance, warm inside, overall a lovely experience. We got sushi rolls (all so yummy, Symphony, Sake-2-Me, and Spider), and sweet garlic udon. Very happy! read more

Ginger Exchange - Spider Roll, Sake-2-Me, Symphony - Asian Fusion Near Me - Watertown, Massachusetts

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I really wish I can give less than one star.the food is great but the service is the worst now... tried to get a meal and no one single employee even bothered to get up. Need immediate rehire or this place will go down terribly. First restaurant I actually asked for food, no one even got up for their chair and I had to leave without being served. Shame to what was a nice restaurant read more

I ordered online for pickup and went myself to pick up the food (in traffic). When I arrived home, they forgot 2 items. I called and they said that they had no drivers to deliver it to me today... and I'd have to go back to the restaurant to pick it up. (At that time of day, 40min in traffic) I opted to have them cancel those items from my credit card. 4 days later, the charge goes through on my card-- including those items. No pending refund. The food was fine, but beware you might not get everything in your order and then it will be a pain to get it back. I will delete this review if/when the restaurant fixes this issue. read more

A solid place for your Asian cravings with everything from Pad Thai to Bao sandwiches. We ordered delivery through GrubHub and got Watertown Pad Thai, Pineapple Fried Rice, Galbi, and BaoBao dinner (3 baos & fries). I loved the extra amount of peanuts that were in the Pad Thai that added extra crunch to every single bite of noodle I ate. The pineapple fried rice was good but really oily. The galbi was sweet, but a little different from the taste I am used to. The baos were solid - we ordered the Korean beef, and the fries were average and come with a side of ketchup. We enjoyed leftovers the next day, so feel free to order and try that extra dish. read more

Ginger Exchange - Pineapple fried rice, Watertown pad Thai, Korean galbi & bao bao dinner - Asian Fusion Near Me - Watertown, Massachusetts

Pros: - Sashimi was fine - Seaweed salad was fine Cons: - Rice used to make nigiri and maki were not cooked through (i.e. raw and hard) Note: shows up as True Foods Asian Fusion on DoorDash read more

Ginger Exchange - seaweed salad - Asian Fusion Near Me - Watertown, Massachusetts

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i found a staple (from a stapler that staples paper together) in my first bite of food. i was eating from the restaurant container. it could have killed me! the vegetable dumplings were off taste and not fresh. yuck! but the worst was the risk of bowel or stomach or esophageal perforation or anywhere along the gi tract. this place should be closed by the board of health. read more

Ginger Exchange is our GO TO when we can't decide what to have for dinner! Everything they make is amazing. We've had a ton of items from their menu. Tonight, my husband (who doesn't give high praise often) said that his Red Thai curry might have been the best one he's had in his life... The Korean Loaded Fries are the perfect treat. Their regular fries are pretty amazing too. Oh and yes. Their spicy fries will melt your face off. Very hot! I love their Bao Bao, and dumplings. Their sushi is good too. Oh. And their Pad Thai. read more

I had a decent experience at ginger exchange. I went for dinner with a friend at around 5 pm on a weeknight and we had the place to ourselves. The menu was pretty extensive. I had the yaki udon noodles with veggies and my friend had the soondubu (Korean soft tofu soup). We were both satisfied with our meals. There were lots of veggies in my dish which I enjoyed and the sauce was very good. I ate the whole thing but wasn't super full afterwards. Service was very fast. I'd definitely come again, but may order an appetizer or side dish with the main meal. read more

Ginger Exchange - Yaki udon noodles - Asian Fusion Near Me - Watertown, Massachusetts

I stopped in here for lunch today. Hoping for a tasty sushi lunch. I would have to say the food was pretty average. Not great not bad. Kind of bland, really. The best part of this restaurant was the fast service. And the restaurant itself is quite clean. I think it must've been recently renovated. I have the three roll lunch. Salmon, spicy California, spicy tuna. I think the highlight was the spicy California roll. The salmon was quite fresh, but kind of bland. Not sure why. Price was fairly reasonable. Around $15 without tip. read more

The food is usually great but last time I came here for dinner both me and my friend got food poisoning the next day I am also 9 months pregnant so this was really unpleasant. read more

This restaurant is going to kill your delivery drivers. They are not operating the apps correctly and it is leading to stuffing their small pickup area with over a dozen drivers waiting 30+ minutes each for their orders. If you want to kill your ride share delivery drivers, order from here. read more

Ginger Exchange - Social distancing? Not at Ginger Exchange! - Asian Fusion Near Me - Watertown, Massachusetts

The maki here are okayyy. I highly recommend the chicken teriyaki bento box. The chicken is flavored well and has a nice crisp/char to it. It reminds me of Sarku of Japan. Their crab rangoon is solid too. I like their beer selections. It's an interesting Asian fusion place. I do need to try out their other dishes to provide a more thorough review. They renovated the place nicely though. It looks clean and modern (J.Dee was more casual looking). read more

Very nice ambience with modern and Asian-style decor. Street parking or you can get here by MBTA bus. Friendly servers. However, the food needs work. Sushi pizza was delicious and I would order again. Taste great even as left over. Bibimbap was decent and would order again if I was too lazy to go to Allston. Tofu soup was eh. Lacked in flavor besides the spice and not much seafood in it. Brown rice is as expected. read more

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Had a wonderful meal here. It was a pleasant surprise. We will definitely be returning. Place just opened 2weeks back in this location. Nice decor, nice staff. Service was very good. We shared the Korean chicken wings. They were crispy and juicy. Good flavor. I got the tofu soup in seafood broth with pork, mild. The broth was flavorful and dish was outstanding. Bibambap was very good as well as the drunken noodles and spicy Bento box. Highly recommend. Can't wait to go back. read more

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Cozy spot for Asian flare. From crab rangoon, bao to sushi. I was disappointed that their lunch menu is on weekdays only. We ended up spending more than we would like for lunch. Opted to try some random things to see if everything was tasty. Crab rangoon was alright. I wish there was more filling so I can have more flavor to each bite. Salmon tartare was light and refreshing. The flavor compliments well with the salmon and avocado. Loved this dish the most out of everything we ordered. Watertown pad thai was too tart. Overkill on the lime juice and not sweet enough. We were expecting more peanutty flavor since the description made it sound like peanut sauce based. Korean beef bao was alright. I wished it was thicker slices of beef for more balance. It was more bao flavor than beef flavor. The service here was phenomenal. They regularly checked in with us to see how we're doing. Clearing dishes as we finished each one. Refilled water glasses automatically. 3 stars for food. Up another star for the awesome service! read more

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The service was very good and the food was really good and it came out pretty fast too. I recommend.

We really had a wonderful meal here. Clean. Up lifting. Nice all around. I do not understand why people are giving bad reviews for delivery people. NOT the restaurant's fault. The service was delightful. We had delicious Korean food and Pad Thai. Both were so tasty, with nice presentation, lovely care with the decor. The world has had such a hard time. Why punish people trying to make a place for people to gather? Please try this place! It is worth the visit. read more

Used to love this restaurant although overpriced. But the I found a live worm in my food!! Absolutely disgusting and I was so sick after. Will not be coming back! read more

Ginger Exchange - Worm in food - Asian Fusion Near Me - Watertown, Massachusetts

I visited with little expectation and was completely satisfied! Every dish, from appetizer through dessert was fabulous. The service and atmosphere were both great. The waitstaff and management are kind and considerate while the atmosphere is a modern yet comfortable feel. Its location is great and though there's no dedicated parking. Street parking is often available and there's a nearby public lot. It's also really accessible by a few bus lines. Highly recommend for an elevated version of your favorite dishes and discovering a few new favorites! read more

Ginger Exchange - Their awesome dessert "sushi" with mango ice cream. - Asian Fusion Near Me - Watertown, Massachusetts

My wife ordered the bao bao bento with pork belly online for takeout, which according to the site would include a "chef choice sushi roll, appetizer, fries, and soup or salad." Unfortunately, after I picked it up and got home, her order only contained the baos and a salad. It was mother's day and after tiring days with our children, for my wife, asking for a nice takeout was her only request. While their food is generally tasty, I cannot rub the taste of this disappointment off. read more

My bf and I went there for dinner and wanted to check it out since we've been to the other location on Huntington Ave. Service was ok. Food was ok but I felt the Huntington location was much better. Not too long after our food arrived low and behold a mouse came running out into the dining room. Totally wasn't what we expected so we had to cut our dinner really short and even paid the bill. Really wanted to like the place but highly doubt we'll be back. read more

The food comes out so fast!! My mom & I were flabbergasted at how fast and the high quality of food and service. The owner was sweet too! Get the Crab Rangoon and Great Gatsby Sushi roll read more

I was extremely disappointed with my order. - I ordered their 'Wow' Wings, spicy. They were nice and crunchy but not even a little bit spicy. - I ordered their pad Thai, it was some of the worst pad Thai I've ever had. Dry, flavorless, bland, borderline inedible. BUT what inspired me to write a review is that I found a hair in my spring roll. This is completely unacceptable. (On the plus side their kung pao beef was delicious, but the rest of the order was pretty awful.) read more

I've eaten here four times now and brought friends with me each time. Every single time it's been a hit! This is unbelievable for me and my picky pals. I started with drunkard's noodles. Then went on to orange chicken. Then tried the Bao bao bento box. The biggest hit among my friends has been the Watertown Pad Thai. I love the restaurant design itself, too. Really clean lines, soothing spaces. Obviously- it's a real fave... read more

Very disappointed with the HAND Rolls, we order every week for the past year, today was a disaster, the hand rolls looked weak, stale, pale, weird fishy texture and sour taste. The quality control needs attention, not acceptable, my mom is on 18 Medications we can not just assume this is normal. Chefs must spot check moving forward that the freshness is consistent read more

Sushi is excellent. Got take out. The tempura was not lightly fried - more like very greasy. My rating is on the sushi. Uber Eats delivers. read more

Ginger Exchange - Jalapeño Roll - Asian Fusion Near Me - Watertown, Massachusetts

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I placed an order through grubhub, which didn't go through - no big deal. I called ginger exchange to find out where my order was. They said I should check with grubhub to find out, because they had no record of it. I didn't complain or anything, I said ok and went and checked with grubhub - no big deal. I replace the order with ginger exchange - no big deal Ginger exchange calls me back to say they now have an order from me - great! Ginger exchange then says "I told you so" to me on the phone. I never gave them a hard time about the order. I understand that they probably deal with annoying customers blaming them or grubhub screwing up, but that's not what happened. Rude. read more