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    Gilbert Nail Lounge

    4.1 (91 reviews)
    Closed • 9:30 am - 7:00 pm
    Updated 1 month ago

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    Response time

    2 days

    Response rate

    50%

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    I have tried multiple nail salons in the valley but Gilbert Nail Lounge hits every time. They're efficient and I love the vibe, it's sleek and modern. I only let Levi do my nails at this point and have referred multiple people to him. He knows what he's doing!

    Michelle M.

    I had a very disappointing experience at this salon. I went in for a pedicure and chose the fourth package, which is not the basic option. As soon as I selected it, I was questioned about my choice and felt like I was being pressured to upgrade. After I declined, the technician became noticeably rude and dismissive. The quality of the pedicure was extremely poor. My heels were barely addressed and actually looked drier when I left than when I arrived. The massage lasted about a minute, which was disappointing considering the package I paid for. I also upgraded to gel polish, but the finish is full of bubbles, and I don't even think it's the color I selected. To make matters worse, every single toenail was filed unevenly (see photo). As I was leaving, the technician patted me on the back in a way that felt rude and dismissive. Overall, this was by far the worst pedicure I've received in Gilbert. I left feeling like I paid for a service that was rushed, poorly done, and far below expectations. I won't be returning and cannot recommend this salon.

    Pedicure

    Levi did so well with my gel nails!!! Nancy did amazing with my fall pedicure! They were both very nice and friendly and took their time!

    Pedicure

    This is my favorite nail salon. The people that work here are so nice and so good at what they do. I've never had a bad experience. Sometimes I get my nails done before they're due just cause I love being here

    Noor A.

    The best salon ever Their work is so good and clean Nancy and tara always do my pedicure and levi always get my nails done and he's the best and their salon manager katei she is so nice ...

    Alexandra R.

    Highly recommend coming here, I have been getting my nails done by Levi for over a year now and he is absolutely wonderful!

    Love this place always return! Levi did an amazing job and they are all so nice and welcoming

    Levi did an amazing job! Everyone is super sweet and welcoming. I have been coming here for over a year and I'm never disappointed

    Dana's work on my mani in love with the shape with cat eye polish (natural nail)
    Maggie R.

    I went for the 1st time and was amazed on the customer service despite staying much later after closing. I ended up getting a mani/pedi and got Dana and Levi. They were both very transparent about pricing and provided a nice service. Dana definitely was outstanding she took her time on my nails and was very happy to address any concerns I had. The salon is beautiful, clean, and had lots of snack options. I can't wait to come back!

    Gel manicure

    Would be a 5 star but my left hand didn't get the gloss shine look only the right did.. came in with husband I got manicure and pedicure done the 85$ pedicure and 40$ gel manicure. And he got the 85$ pedicure aswell.. great experience would definitely come back, just a disappointment I have to go by nail shine to make them match.

    Jelly pedi

    Came in for a jelly pedicure. Nancy was so wonderful. Very attentive and kind. Made sure everything was what i wanted during the whole service. Got a cat's eye polish. Very happy with my results. Highly recommend. Impeccable vibes and service.

    Almond shaped short nails
    Jenna G.

    Love this place! Clean and always friendly. On time with appointments. Levi is great and always does a great job with gel builder and shaping my nails. I like them short typically almond shaped and most people leave them too long but not Levi! He's great and I have been coming for a few months now.

    I visited for my first time today and was blessed to have Dana as my nail technician. I got gel x and I French with OPI Bubble Bath and OPI Funny Bunny. I'm very picky about nail shapes. I asked for almond but narrow and she nailed it! No pun intended :) . I'm sooooo happy with my nails and I'm definitely coming back to see Dana. Xoxo

    Wedding nails March 26

    There a bit pushy on you doing more services. Mia did my wedding nails. I went back a few more times but there just to pushy

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    1 year ago

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    Lily T.

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    1 year ago

    Kelly was great! She did exactly what I asked for! New owners have upgraded the salon a ton!

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    2 years ago

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    1 year ago

    Always have great service here! Pricing is fair and service is always great. Salon is very clean! Love coming here

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    11 months ago

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    2 years ago

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    Page 3 of 3

    Ask the Community - Gilbert Nail Lounge

    Review Highlights - Gilbert Nail Lounge

    “Dana definitely was outstanding she took her time on my nails and was very happy to address any concerns I had.”

    Mentioned in 14 reviews

    Read more highlights

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    4.2(35 reviews)
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    To whom it may concern,…read more I was extremely satisfied with the customer service I received today from "Cassie", who is also formally known as Carlee. I was taken in as soon as I arrived for my appointment. In fact, I arrived about 5 mins early so that I wouldn't take up much of her time and so that she can continue conducting business after the service was completed. If I had been running late, I would have done my best to reach out to communicate that. Anywho, Carlee conducted a phenomenal job and this has been my 8th return to Lunchbox. As long as she remains with the business, I will continue coming back as her service is one of a kind. If you want to be treated with respect, thoroughly enjoy your stay, and enjoy genuine talks, pick Carlee as your waxer.

    Went to this place a few times and they did a good good job. What I loved was they had wonderful…read morespecials for repeat clients. My next Waxing service was Bogo. I went into my appointment and unfortunately they would not take me because I was on antibiotics and they said that I could burn. I was very disappointed, but I understood. They said at least I had to be off antibiotics for two weeks. Unfortunately, I had to be on antibiotics for a few months because I was ongoing an infection that I could not get rid of. Finally, I have been off the antibiotics for two weeks and I called to schedule my appointment. Told them I was ready to receive my Wax service. Also mentioned I had my Bogo free appointment that I was promised because that was my next Wax service. They told me they cannot honor it because I did not come back in a few weeks. However, they were the one that turned me away due to antibiotics and told me I was not allowed to come back until I was off of them for two weeks. They told me they couldn't honor it because it was too long. I am a cosmetologist and have been in the beauty industry for almost 30 years. I would never give a gift card or offer service and then take it away due to a client being sick. That's saying like a gift card expires in a few months. I have been going to them for multiple Waxing services for months prior to this. They said that there is nothing I could do. Very disappointed because I am the type of woman that stays with a licensed professional once I find somebody I like. I will now be moving on to other options and places now. Customer service is definitely not the way it used to be. Very disappointing.

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    Gilbert Nail Lounge - nailtechnicians - Updated October 2026

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