I've been going to LUX NAILS since having moved to Arizona a few months ago. Their staff is nice, they do a great job no matter what you're getting done and they have two of the cutest little salon mascots -- adorable little fluff ball Pomeranians. I mean, talk about a combination of animal and beauty therapy. The salon is spacious, comfortable and they play some of the best music. That said, there is one disappointment here and for me, it's hard to say if this is a normal thing being that I'm new to Arizona and still adjusting or if it's something that only this salon does. The issue is this: when you get a pedicure you're presented with different spa treatments to choose from. The prices listed on these treatments breakdown what is included, or what is supposed to be included in the price. However, when you go to pay for services, the prices increases and you are told that the extra charge is because one opted for gel polish over standard. It's happened twice to me and it doesn't make sense at all. If the spa treatment you choose automatically states that one gets gel polish, scrub, massage, and a paraffin wax dip for $55 as an example, it should be $55 in cost before any tip is added. However, at the counter the price increases, which is closer to $100. This is frustrating because what you see if not necessarily what you get per se, so you have to really pay attention to the spa treatment options and make sure you ask about any extra charges post service. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

Lily is the ONLY one that has touched my Nails in 3 years. Since I moved to AZ. My favorite product Liquid Gel she is a master at. Always exactly what I ask for length and shape. I bring pictures of designs or colors I want to try and her end product is better than my idea . My nails always last without chips or breaks, I never need to come in for a repair although I know she would fix it. Today she did a French tip that was effortless and freehand. She is amazing. Salon is clean and serene. It's always busy but truly happy customers . read more

Savana was very sweet. The owner is very attentive and went around to check how the service was. She then checked my nails and went out of her way to fix them. She was really nice and said it's best to do manicures in the seated table because of the better lighting to see the nails. Note to self don't do manicures in the pedicure chairs. read more

I came here to follow my nail girl Lily who does amazing nails. Absolutely loved the experience at this salon. There were super cute Pomeranian puppies, snacks and drinks given out. I loved how sweet everyone was here. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

I have been to this nail salon many times. And this last time. I knew they closed at 7pm. So I decided to call at 5:40pm to make sure they would be able to do my nails and to make sure I'm being respectful. I had Justin this young guy tech. Who was ok at the beginning of our conversation. But proceeded to complain about every little thing during the time of my appointment. I just came to understand I was charged so much for some very ugly nails. It was an expectation vs reality. Unfortunately I won't be coming in anymore. Justin just put a very bad taste in my mouth with the entitlement and rudeness. Also he will up charge you and not know how to do the nails. This is what my nails look like after 2 days and they are peeling. And proceed to say if they start to peel he will not fix them. I've done my dipp nails many times and I've never had someone complain and be the way he was during the time of our service. Ugly shape, doesn't know his colors. The pink undertone did nothing you can see all the bubbles under nail. $93 for this. What a joke and "design that was 2 lines that chipping lol. $93 is what I'm charged 3Dnls read more

Lux Nails Lounge 1 - Ugly shape, doesn't know his colors. The pink undertone did nothing you can see all the bubbles under nail. $93 - Nail Salons Near Me - Gilbert, Arizona

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My gel chipped within days. Never does, been going to same place (not this place ) and I never have a problem. Decided to try this place and the girl that did my nails wasn't happy about me having trouble deciding my color. She was of no help. Just gave me -0 books. She told me she didn't have time to go back & forth if I didn't like it. I wasnt asking her time cure it, just try on a nail. Also saw another dissatisfied customer there. Won't be back. read more

Worst pedicure of my life. First he burnt my pinky toe with his little drill thing. Then for whatever reason he had steam going the whole time which burnt me multiple times. I kept moving it and he would move it back. Then he burnt the top of my foot with a hot rock. And what made me finally say ok I'm done with this, when he was massaging my leg he reached into the bowl and grabbed the faucet that was spraying scalding hot water and hit my calf with it. He also cut my nails extremely short, to the point that they hurt. I have had hundreds of pedicures in my life, never one this awful and I've NEVER refused to pay for the service. I will never be back to this place. read more

I love Trish! She was so amazing! I got the Mimosa Pedicure and it was exactly what I needed to sooth away my stress and regain my energy! Every time I come here I wonder why I wait so long between appointments. read more

Lux Nails Lounge 1 - Mimosa pedi is where it's at!!!! - Nail Salons Near Me - Gilbert, Arizona

I don't live in AZ but my cousin does and this was the nail salon she recommended. Her recommendation did not disappoint. The staff is very friendly and they have hundreds of colors to choose from. I absolutely love the way they did my nails and the color is to die for!! Such beautiful work. 10/10 recommend. This will be my go to spot whenever I'm in AZ visiting. Thank you lux nails! Very professional!!! read more

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Trish at lux nails was amazing! She told me each step she was doing and took her time to make sure I was happy with everything. I will be back. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

Came in for a acrylic fill visit with Denise. Love the new salon and the location. Salon is nicely appointed, clean and organized. Denise did a fabulous job! I'll definitely be back soon! read more

This was the first time I visited this salon and will be the last. Between a pissed off nail technician that serviced my friend and the owner, no need to go back. The nail technician that was doing my friend's manicure was not happy from the beginning and did such a shoddy job, that she asked her stop and take them off. Her name was Lily( not sure that is actually her name as she wouldn't give it to me and then the owner grudgingly said a name). My pedicure was fine but that's all I can say about it. Having to deal with a rude nail technician, language barrier and the owner, does not make for a pleasant experience. We were first time customers and did not get the 20% discount as advertised, but that might be because we didn't mention nor asked for it. Just wanted to leave. They sent a text for me to respond to their service but you cannot leave a bad review, so came to Yelp. I am sure some have gone there and had a good experience but just be aware. read more

I highly recommend Lux Nails Lounge 1. The vibe is friendly and professional. I have been three times and I love the gel pedicure and hybrid gel manicures I have received. The nail techs are very precise and efficient. The salon is bright and clean. read more

The staff truly takes their time to make sure everything is perfect and that you're comfortable.

Been going here for a year & a half and every visit is perfect (so not kidding!!). Every nail person is professional, knowledgeable, and friendly. I usually get a mani-pedi--fingers w/dip polish & toes crazy colors. This time I had a french manicure mani-pedi from Reina, a new to-the-shop nail person. Wow!! She did a gorgeous job! I get many compliments from my friends--they've become happy customers too! read more

Trying to find a good spa. The quality of mani and pedi services don't match what you pay for. Went twice and disappointed!

Trish is a nail magician! I'm a perfectionist but so is Trish. She's always game for new designs, styles and methods. I've been coming to this salon since it opened and I've never been disappointed. Everyone is very nice and extremely accommodating. I just left and needed to make sure Trish gets the props she deserves. She's so good I'm willing to share this information despite knowing her availability will be limited with all of her new clients! read more

A few months overdue, but just wanted to give a shout out to Lux nails lounge for an awesome job with my nails! Trish is not only amazing but also sweet and understanding of your needs. Her recommendations are spot on. I'm so happy, not only that I found a great nail tech but also so close to my home. Thank you Trish! read more

Tim did an amazing job on my Gel X nails. He took his time and made sure everything was perfect every step of the way. I'm thrilled with how they turned out. I also received a pedicure and the service was wonderful. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

This place is clean, spacious, and friendly...they do really good on acrylics and dipping powder, I forgot the name of the girl sit upfront, she did my nails so good lasted 5 weeks, they do good job on pedicures also. I definitely come back to see them read more

Service at Lux Nails was A1! The workers were very welcoming and even though I didn't have an appointment they were able to work me in as a walk-in. I recommend this place to anyone looking for quality work and customer service. read more

I honestly hate that I am even writing this because I truly loved this nail salon. However being such a loyal customer spending anywhere from 250-300$ a visit I can't help but share the horrible experience I recently had. I am a nurse my schedule Is extremely tight so when I have a moment to get pampered I go all out, I had one day Off between the holiday and new years and still won't have another day off until 1/7 I went to get my nails done on the day after Christmas I get the Tap (hard gel) on my nails and I got a basic pedicure with gel polish pretty Simple , my typical ail tech was not in that day I usually Go to Trish ( she is absolutely amazing) however being I only had one day to get my pedi in and I was there I agreed to be seen by Ashley another tech I left initially satisfied only to realize in a matter of hours my toes were not Completely cured, nor were my nails they are already chipping that day I spent 260$ just on me and my daughter and husband I am so disappointed with the level of Service I received and unfortunately do not have the availability to go back so I have been walking around with my nails And toes Looking like this !!! At this point a refund would be the bare minimum I think they could do to accommodate the distress I've been In over this read more

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First time trying out this nail salon and I had an amazing experience. I got the juicy orange pedicure and it was so relaxing. The staff are so friendly and I didn't have to wait despite not having an appointment. Will definitely come back for another pedicure. read more

I'm so glad I found lux nails 1! For months I was in search for a great nail salon and I finally found it! Highly recommend Tim and Serena! Their design skills are unmatched and overall quality is fantastic! My nails last 4 weeks and still look amazing when I come in for fills! 10/10 read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

Tim & Serena are SOO good at what they do !! I love my nails sooo much they are so precise & patient ! read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

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So I didn't actually get a full service, but... Mt friend scheduled us for pedicures at Lux nails but we got our signals crossed. I went to this one and she showed up at the other one. The receptionist welcomed me in and put me in a chair with the bubbly water. It's a beautiful, clean shop with very nice and up-to-date pedicure chairs. I chose my pedicure and waited on my friend. A lady started on my feet but I asked her to wait for my friend to get there. I tried to call her, but the signal kept dropping between our phones. Finally, I found she was at the other shop. I talked to receptionist and one of the gentleman doing nails and they were so kind and forgiving. They said I didn't need to pay them but I felt so terrible. I left but pedicurist a tip. My friend and I will definitely have to go back to this shop because the people were so nice and understanding. read more

Went on a Friday and had one of the best experiences i've ever had at a nail salon. Everyone in the building was so nice and helpful! Tim helped me and did a fantastic job constantly making sure my experience was amazing from start to finish. Highly recommend Lux nail spa!! read more

Lux Nails Lounge 1 - Pink chrome nails - Nail Salons Near Me - Gilbert, Arizona

Gorgeous! I asked for natural looking almond with a tip and they look great! The price is right too. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

I love getting my dip and pedi at Lux Nails Lounge 1. Mimi does a great job . When you make your appointment, ask for her. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

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Me and my best friend did a walk in appt, and the staff was very welcoming and made us feel like home. This is definitely a five star nail lounge and we absolutely loved the experience and the friendly customer service. Everyone was so nice here, and being pregnant I didn't feel out of place. They did a AMAZING JOB on our nails and it's absolutely an amazing place. It was our first Time in Arizona on a vacation. we will definitely be back read more

I gave the salon 2 attempts. The first attempt was January 2024 I was a walk-in that made an appointment for later in the afternoon on a Sunday came back from my appointment and waited 45 minutes to be seen. I had requested the hybrid gel. She used hard gel and charged me for hybrid. I asked her why she's not using the hybrid like I requested she stated that the hard gel does not lift as easily. She was a pleasant stylist. She took her time she was detailed, so I let it go paid the bill. Decided to go back as a walk-in again on a Friday afternoon four weeks later February 2024. I was seen immediately told them I wanted a hard gel fill. I did this because I didn't want to be charged for a hybrid and the hard gel was fine. They sat me down using a dirty towel with previous clippings and shavings already on it. None of their tools came out of an unopened wrap. They came out of their toolbox, and we're already used. One lady started the process and switched out with another lady who continued to slap my hand for the way my hand was resting. This resulted in two cuts to my fingers. I was not given a price or a total until check out and it came on the screen. Due to the lack of cleanliness, the poor service, rude manners, and inconsistent pricing, I will not be returning. I would like to add: Serena was extremely pleasant and detailed. Ashley is the one that slapped and cut me. read more

Lux Nails Lounge 1 - Cut 2 days later. Nursing and protecting it from infection. - Nail Salons Near Me - Gilbert, Arizona

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LOVE this nail salon! Tim is amazing! My nails always get so many complements! The salon is always clean - and busy so be sure to make an appointment! read more

Personally, I will not be returning to this salon. They prioritize fast service over quality service. Both times I made an appointment with Tim and neither time did I get him. So do not bother making an appointment they just put you with whoever is open when you get there. I have paid $60 for a gel manicure both times and I have not been satisfied with the service either time and I had different ladies each occasion. The first time I went, the lady nicked my finger when cutting my cuticles and made them bleed. She didn't paint the nail polish all the way back on my fingers as shown in the images so they grew out within only a week of having them. This second time I went in, a different lady shaped my nails at different lengths and some had sharp edges. She also painted them horribly. She didn't paint all the way along the sides and one finger it is very noticeable. My niece could honestly paint them better than this place has. Overall, I was unimpressed with the service both times. I would rather pay more and spend longer in a salon that cares about the results as opposed to getting you in and out within 30 minutes and doing the job half way. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

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Toon does a great job. Very friendly and they have a lot of chairs. Very clean place.

Had the best visit in a long time!!! I came in disappointed because my last nail salon did not do well. Fortunately Ashley came in and was able to take off my dip I had and cut my cuticles perfectly!!!! I 10/10 recommend her. read more

Serena and Tim are the best!!! Serena has a steady hand for nail art and Tim does the best Acrylics. They are the husband and wife nail team! read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

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I saw Tina and tony as a walk in for my pedicure and manicure. I asked for French tip dip nails and a gel color change pedicure. I was asked so many times to get a full service pedicure, I did not want this as I just wanted a color change. The lady doing my manicure got upset when I wanted them shorter. The guy doing my toes got mad that I accidentally hit my other toe and got the gel on it, he said "AGAIN?!". They kept talking and laughing whenever I would speak to them. My nails are so thick and boxey. Worst service I've gotten. Never doing a walk in again, was in a rush today and shouldn't have. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

Mixed feelings on this one. My pedicure was amazing! I got one with some extras and it was worth it. However, I don't think he spoke English which made it difficult to communicate. My gel manicure, which was done by someone else, was decent but didn't last very long. Started peeling less than 2 weeks afterward. He had a very thick accent also and it was hard to communicate and understand what he was saying. They gave me a 20% discount as a first time customer since I had found the coupon online. read more

Tim and Tina were awesome. I needed to release some stress after a funeral. And they were so kind and made sure I was super comfortable. It a breath of fresh air. read more

Lux Nails Lounge 1 - Nail Salons Near Me - Gilbert, Arizona

The best pedicure I have ever had ask for Ann you won't be disappointed! Tony was so welcoming and I love my nails so much he did an amazing job. I will be back and have found my new go to spot! read more