Let me start off by saying I had very high expectations for this restaurant...unfortunately it did not meet them at all. Manager was very rude and the service was overall subpar. My pasta was extremely undercooked and one piece cracked when I bit into it. In fact, I ended up sending it back. When I complained, I was met with "we cook our pasta al dente". The manager's reply to my complaints were entirely unreasonable and the rudeness with which we were treated seemed borderline racist. I am not one to leave poor reviews, but I would be remiss if I didn't share my negative experience with everyone. Although the ambiance is nice and the drinks are decent, there is better food and better service in Boston which I would recommend seeking out prior to spending an evening here. read more

Gigi was extremely disappointing not for the food but rather the service. We made the reservation right when they opened up reservation spots the day before. We arrive at the restaurant 10ish minutes late, but still did not get seated until 30 minutes after our reservation time. We weren't the only ones standing there, there were probably 5 another groups waiting as well. Then we finally were sat at a 5/6 top which a little strange as it was a party of 2 but at that point - fine. Once we finally sat, it took almost 10 min to even get water or have our waiter come greet us. Midway through the meal before we got our entree, they told us a large party they hadn't been expecting had come and we needed to move. It was very awkward and we expresssed that we were fine to move but the combo of the 30 min delayed seating and then being moved mid meal was just very frustrating. They also said we would get our drinks comped and dessert, but once the bill came, only the dessert was comped (as it should have been because we didn't order it, they brought it out). On top of all of that, the food was good, but my friends meal came out cold. Overall just really disappointing! read more

Remember the old days when going to a restaurant would be a special treat? Gigi Is just that- beautiful and cozy atmosphere with delicious classic and updated Italian cuisine. Most importantly -the service at GiGi is what dining out should be. A warm greeting upon entering and waitstaff that is super helpful and charming. If you want a lovely dining experience I highly recommend Gigi. I shared the arrincini and meatballs for an appetizer- both excellent. Followed by pasta with a creamy Vodka sauce and classic chicken Parmesan. We ended the evening with Tiramisu- (Which was better than my recipe). Lastly, there is a very nice selection of Italian wines. What I really enjoyed is that many are from vineyards in Sicily in the coastal areas of Italy. The wine was delicious. I will be back! read more

Really great service and food! Reasonably priced but would say the portions are a bit smaller than other places. Definitely recommend - I got the shrimp scampi and arancini. Both SO good read more

Yes, I judge a restaurant by its Caesar salad. In this case, Gigi ranks high - - not over-dressed, avocado(!) and white anchovies (!). I had the spicy garlic shrimp appetizer as my meal. It was delicious and substantial enough for 'dinner'. The waitstaff was attentive and helpful. read more

Great drinks. Really liked our meatball app and arancini. Risotto was not edible, super off putting flavor of cinnamon and perhaps slightly off cheese, idk. Great cocktails, but unfortunately will not be coming back. Should have listened to the negative yelp reviews. Save your $ and go to Tonino instead. read more

Reservations system is incredibly challenging to navigate. You can only make reservations for up to 6 people the day before you would like to dine, for parties over 6 you are told to email the restaurant your request, both online and in person. I emailed five days in advance of the intended reservation date and heard nothing back, not even once reservations opened the day before. A follow up email after 10AM the day before inquiring if the table was confirmed received no response either and apparently the phone goes unanswered. Would not recommend trying to dine here with a larger party. If you remember to get online to book the day before it's a great option, but the lack of communication when following the process for a larger group was very frustrating. read more

The Gigi is a nice spot when visiting Boston. The food was good and drinks were refreshing. We had the bolognese, clam pasta, Caesar salad. The staff was very attentive and on top of their service. The aesthetic was cute and the restaurant was conversational and authentic. read more

Beautiful ambiance!! Food was great and drinks were delicious as well. Our server was very attentive and it was overall a great meal. read more

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This was our first time eating at Gigi, we had the best dinner from start to finish! We will definitely be back! read more

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Really enjoyed my branzino and glad they could make my pasta dish without cream or cheese. Nice atmosphere. Nice to see the outdoor tables too. Service is always good. read more

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Stay with me on this one, my boyfriend and I wanted to grab some dinner out tonight so I had made reservations earlier in the day at a completely different restaurant. Fast forward to 5PM. While I'm waiting for him to finish getting ready I open tik tok and a video of Casa Giacomos was the first to come up. I immediately did a google search and found that not only were they open, but they had open reservations..SCORE! The atmosphere is that of a cozy, old school Italian restaurant with modern vibes intertwined. All the staff that helped us were incredible and attentive, unfortunately I didn't grab anyone's name besides our waiter, Matthew, who like his coworkers was amazing. For starters we had the calamari and burrata. The calamari was fried perfectly, not overwhelmingly greasy. The burrata was moist and flavorful. The handmade pastas were exceptional. I had the carbonara and my boyfriend had the chicken parm. Authentic home cooked meal flavor is really what sets this place above and beyond. Portions were perfectly sized leaving room for dessert. We had the tiramisu, which like everything else, was nothing short of delicious. If you're looking for a perfect night out, you need to come here! read more

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The service and food came out super quick. I think they make the best Caesar salad I've ever had (not pictured). Carbonara was my second favorite dish here. The chicken parm came with a small side of rigatoni (not pictured). The arancini app was good. The portobello goat cheese app was very small, probably wouldn't get again. read more

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Great neighborhood Italian restaurant. Tables are close together, but still comfortable. The food is fresh and delicious. I had the shrimp scampi with house-made pasta. Cooked perfect. My spouse had the pasta and seafood, and was very pleased with it. Service was good and attentive. I definitely would go back. read more

This is a very nice restaurant. We were there on opening night and sat near the kitchen. I enjoyed watching the staff work - they certainly knew what they were doing. Our food was hot and the timing for the service was perfect. The only two suggestions we can make are simple; add more non-pasta diners to the menu and lower the level of the music in the area where we sat. Everything else was fine. We are neighbors and will be back often. Roger D read more

This place is a little cozy restaurant with Italian disco playlist (70-80-90ies),friendly service (kudos to Natasha) and delicious food..Tried their mushrooms as an appetizer and octopus risotto as main!! So good! Very clean and new restaurant with candles and romantic vibes. Will be a regular since now on!! read more

Food was delicious and the atmosphere is just lovely! Will definitely go back again The service is also great! read more

So delicious. This is a hit new place and they certainly have proved the worthiness to be here. Best Italian food around.

The food quality was not good. Service was ok. Vibes were nice of the restaurant but overall was not impressed with the meal. Had the vodka pasta and mushroom garlic pasta. read more

Have eaten here a few times in the past and thought food was good. However tonight's dinner was a big miss. Calamari was way over cooked and tasted like dry cardboard. Short rib with risotto was awful. Beef was tough and chewy. Risotto lacked the creamy cheesy mouthfeel found in a good Italian kitchen. Chicken parm which I've had before was average at best and the tomato sauce had a slightly metallic taste I found off putting. We sorely miss the old Giacomos. Might give Gigi another chance or maybe not. read more

Great food. Had an amazing chicken parm. Service was mediocre though. We ordered drinks and the waiter poured them into cups at the table but didn't pour it all, then just took the last 1/8th of the drink back with them. Restaurant was a cool space but it got very noisy. read more

Food is amazing! Visited Boston for a few days and ate here twice because it was so good!

Place was eh. Starting off we had a reservation but still proceeded to wait 15 minutes to be seated while other parties arriving after us were seated before us. Waiter was nice but it was hectic because a mop bucket full of bleach spilled right next to us and smelled. The food was mid. Charcuterie board was great loved the fig jam. The pasta however was undercooked. The noodles tasted almost raw. The rigatoni alla vodka was ruined by the noodles. The sauce was go good but undercooked made me feel a little sick. Carbonara should we served as Alfredo tasted like an Alfredo mixed with oil. The vibes inside were popping. It was loud but the walls are pretty and candle lit is nice. Overall pretty disappointed just stick to the north end or capo. read more

Beautiful ambiance inside and out, paired with excellent service, and delicious food and wine options! So thankful to have reserved here for my week long visit to Boston. It is in a nice neighborhood as well, easy to find. Also, they have Sicilian wine! Very rare to find in many places. read more

Went to the opening night tonight. Food was really good, service was great. Put our name on the list at the door, but I understand they will be doing an online wait list moving forward. My wife and I both got the chicken Parm. You need to order pasta on the side, so we split an order of Penne Ala Vodka. The chicken Parm was fantastic, the vodka sauce was good (a bit too much onions or scallions if you ask me). It would be great if you could order a side of pasta with your meal (or if the chicken Parm came with a side of pasta) we asked, but our waitress recommended ordering one of the pastas from the menu. Ambiance was great. Energetic music, and the decor is much nicer than the old Giacomos. We will be back! read more

Gigi is really fun! I loved everything I tried, especially the homemade pasta and seasonal specials. Just wow! Service was attentive and charming. Lots of character and unique choices, full of flavor and character. A young crowd, lots of dates happening, which always creates a nice energy. The wine list is terrific and lots of good memories happening all around. read more

The food and service are good but the portion sizes are way too small for the price. You can get pasta for a similar price at other restaurants and double the portion size. Also-for such an expensive restaurant they take very few substitutions-I asked if I could get chicken or a protein on a pasta and was told no. So that leaves you with very few choices if you do need a protein option. The ambiance is decent but not worth the food issues. Sort of disappointing- wouldn't recommend. read more

Had ac lovely dinner at Gigi. Service was superb, kudos to our server Isaac. Food was uniformly delicious. And I heartily recommend the tiramisu. Best I've ever had. read more

I have been here a couple of times and they are getting it right. The charcuterie board is really good and a nice way to start. We have tried their pastas which are excellent, the chicken parm was better than the old Giacomos. The new design is cosy and classy. Very well done to this team. The manager, (Svenly I believe her name is), has a great staff and is on top of everything. I will be back! read more

My friends and I had a lovely night at Gigi! The food was great, with a lot of variety and good specials. What really stood out to us was that the staff was AMAZING! So friendly and welcoming and happy to have us there. read more

Not a bad italian spot, but much better options in Boston and immediate area. Came here on a busy Saturday night and place was relatively full. Service was good, but definitely felt a little rushed as service was almost too attentive. Negroni was great and Italian Margarita was good too but a little too sweet for my taste. Food was just okay, came out within 5 minutes of ordering both appetizers and entrees separately, which in my experience is never a good thing. The pasta was just okay with somewhat congealed carbonara sauce, but the rigatoni vodka was better. While the pasta was lukewarm, the arrancini appetizer was somewhere between cold and lukewarm, albeit relatively good. If the food was hot and sauce had a better consistency would probably be a better rating. Definitely a good vibe, but really Mida or SRV, especially when they are at similar price points, and their food and cocktails are better in my opinion. Could do much worse for a date night spot. read more

The food was amazing, the ambiance was great, but a little busy. They don't have a full liquor license but make up for it by making amazing and creative drinks to not only mimic but improve upon the classics. For the quality of the experience, the price is surprisingly very good. In my opinion this was a much better overall experience than the North End and at a fraction of the price. Couldn't recommend highly enough! read more

Loved the cozy italian vibe. Food was very good and service was top notch. Will be back for sure!

The service was really good, delivered quickly. I was told only 3 months open but running like a well oiled machine. It's not large so an intimate cozy place. Now the food was exceptional. Risotto with shredded short rib, just past al dente so not too chewy. Absolutely delicious. Great wine choices also. Make a Resy & go! read more

Gigi is everything you want and more in an Italian restaurant! We made a reservation for New Years Eve. We arrived about 20 minutes early, but were able to seat us right away, even though it was busy! Gigi is a small space, but it makes up for it in ambiance! The decor is modern meets old world. From my seat I faced the bar which was beautiful! As soon as we sat down we were greeted by our server. He was attentive and knowledgeable, and recommended a great wine. We were impressed off the bat but oh my goodness the FOOD. We ordered the meatballs, burrata, and eggplant. The eggplant was melt in your mouth, the meatballs taste like nonna's, and the burrata was everything it should be. We ordered the risotto and vegetarian campanelle alla boscaiola. We didn't speak a word after taking a bite other than "WOW." The homemade pasta was cooked perfectly, and the short rib on the risotto was tender and flavorful. For dessert we ordered the tiramisu, which was the best we have had. Before the end of the meal we were already planning our next visit. We can't wait to return and bring all of our friends! read more

Probably one of the best dinners in Boston. As soon as you walk-in you smell the good food! The servers were nice and helpful even on a busy night! 10/10! read more

Just had dinner at Casa Giacomo's. For appetizers, me and my partner had the rucola salad, octopus, and portobello mushroom. The octopus was a little hard but the portobello and the arugula salad were absolutely delicious. For primi, we had the little neck clams with spaghetti and the rigatoni alla vodka. There was only one server on the floor for all the tables so if you didn't order everything at the same time, it took a while for the server to remember to return to take the rest of the order. I don't know if this is a regular thing to have one server for the whole restaurant but that was the only downside in my experience. The food overall was delicious, the atmosphere is great, and it makes a great date night spot. read more

Service and wait staff incredible. Great wine list and the tiramasa was amazing. Enjoy

It was my first time eating at Gigi's and ordered a takeout! The food was absolutely delicious. I ordered Rigatoni Alla Vodka & Gnocchi alla Sorrentina and they both were 10/10!!!! Will definitely return back :) read more

Food was amazing! Me and my boyfriend went for our anniversary & everything was just amazing.