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Giant Pool Service

4.2 (13 reviews)

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The after
T H.

Luke and his crew did an AMAZING job! We were told by another company about all the CANT'S, however Luke at Giant Pools CAN! He gave us a cantilever deck, new light, bench and liner and we couldn't be happier! Thank you again. You have not only transformed our backyard you have made us love our pool!

Side of pool with skimmer, pump and pipes

We had Luke and his team come out to assemble a Doughboy pool. When they started the setup my husband went out there to show them where the outlet was. They initially started to put the pump and skimmer towards the front of the pool where it is visible and blocking access to part of the yard. He talked to them about putting them towards the rear of the pool. The liner was not in yet but the metal frames were up and when he asked them about putting the skimmer side more to the back by the pump they said it would cost more money to fix. They offered a cheaper alternative which was to keep the skimmer towards the front, put the pump towards the back and connect it all with PVC pipe...this still cost us extra. We are very disappointed in this setup. When you step outside you see the skimmer, the pipes are sitting on top of the ground. We are very new to any pool stuff. This company does these kind of installs very regularly and I would think they would keep aesthetics and locations in mind when placing equipment. They didn't ask us in the beginning where we would like location of stuff and when we noticed things before set up was complete they didn't want to fix it. After they left we felt even more upset with the job that was done. Later in the evening when my husband spoke to Luke and expressed his dissatisfaction and asked about them coming back out here to fix it he said he is booked out for months and if he did it would cost us $2,000 (to fix their mistake). Now we either have to try and fix it ourselves, empty what water is in there...thankfully we stopped filling it up....buy a new liner. We inquired about someone else coming out to fix it but then again we are paying some else to fix a problem that should have been fixed and completed by the original crew. Yes it would have taken more time for them but if they would have asked in the beginning we could have avoided all this.

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9 years ago

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2 years ago

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10 years ago

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10 years ago

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9 years ago

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15 years ago

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Review Highlights - Giant Pool Service

“Luke and his crew were professional from the first point of contact until the work was complete.”

Mentioned in 8 reviews

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Premier Pools & Spas

Premier Pools & Spas

(91 reviews)

Thank you, Premier Pools & Spas Vacaville for making our dream become a reality. Overall the…read moreexperience has been great. There were a few hiccups communication wise however, all in all the issues were resolved. We are SO happy with the end result and truly feel like we're a part of the Premier Family now. We have confidence in knowing should any issues arise in the future we can reach out and they'll have someone out to assist us. We want to give a huge shoutout to our designer Nick F. who went above and beyond making sure we were taken care of every step of the way. This was a scary decision for us investment wise and with the reassurance from Nick we knew we'd be making the right decision long term. Another huge shoutout to the construction supervisor, Bryan L. who responded to any of our questions promptly, checked on progress daily and if there were any issues he made sure they were resolved timely. A shoutout to all of the construction crews throughout the entire process, building a pool is no easy task and they got it done even through the 100 degree days. A shoutout to Jason for getting the equipment and electrical programmed and showing us how to work everything. A shoutout to Alexis, the content creator who captured progress for us along the way. And a shoutout to the owner, Taylor who truly got to know us and what our family was looking for and made sure it all came together nicely. We attended the April event and took our whole family, they had food and drinks and activities for the kids while we spent time picking out material. The material selection room has endless options and it was great bring able to bring those options outside to see how they would look in the sun. We also made a few visits to the showroom and took our moms to show them the materials we selected as well as the design Nick made for us. Thank you again for everything, Premier!

Wow! If you need a new pool you have found the right place!! Premier Pools built us an absolutely…read morebeautiful pool! We get comments from different pool people that this is a great quality pool and is absolutely beautiful. Premier Pools did an amazing job keeping us informed through the progress. They were kind and understanding when typical issues arose, continuing to make us confident we had made the right choice. They acclimated us to the equipment and how it worked. We were really happy with every aspect of the build and absolutely ecstatic with the outcome. Thanks ED, you were especially helpful. We can't miss Jennifer and Freddy... they kept us happy and informed through the whole process!! We are in Hidden Valley Lake if anyone would like to come and check out our pool, I love to show it off!! :)

ProScapes Design Pool Landscape

ProScapes Design Pool Landscape

(11 reviews)

We hired ProScapes for our landscape and hardscape project, and we're really happy with the…read moreresults. The crew was professional, hardworking, and easy to communicate with throughout the process. Special shoutout to Angel, the form setter -- he took the time to measure, check, and adjust every line, which made a huge difference. The concrete came out perfectly straight and clean. And thanks to Jeff, the owner -- his team's attitude really reflects the kind of leader he is. Everyone was respectful, accommodating, and clearly took pride in their work. We also feel the project delivered great value for what we paid. Even our designer, Mel Hatch, mentioned that the quality of the concrete work and the size of the boulders we received were impressive -- details that other contractors often skimp on. Overall, we couldn't be happier with how everything turned out and would absolutely recommend ProScapes to anyone looking for quality craftsmanship and reliable service.

I spoke with Zach yesterday regarding several design questions, and he was able to provide clear,…read moreconfident answers immediately. He was both knowledgeable and professional throughout the conversation. ProScapes is a full-service swimming pool and landscape installation company, offering comprehensive design, pool, and landscape solutions in the Sacramento valley. They truly handle it all. I will be recommending them to my friends and family! Thank you!

Giant Pool Service - poolcleaners - Updated October 2026

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