Unprofessional, unreliable, inconsiderate and rude. This service feels that it's the responsibility…read moreof the client to provide free parking to their workers. They recently cancelled a cleaning service I had scheduled in advance, an hour after the cleaner was scheduled to arrive, because the cleaner didn't have a credit card for their parking. They ignored my phone calls about the issue, after sending me multiple texts asking me random questions about parking leading up to the cancellation. I was only offered the chance to reschedule. Really bad customer service.

A completely unreliable service. I was given a two hour window for the cleaning lady to arrive, and…read morewhen no one arrived within that window, I called only to find out that the specific person who was to come to my home failed to tell anyone that she could not come to my home that day. Totally unprofessional.

This was my 2nd time using Sweep, and I have loved both times! Brenda gets 5 stars but I went with…read more4 stars because I wanted 2 workers but only 1 was available. Despite working non stop she was here for 5 hours! We asked for fridge cleaning, mopping the hallway, and dusting /vacuum in the living room. She had a good attitude and was so thorough. For the charge it was a good value. She was willing to go beyond what we requested. This was an indulgence for us but it should be a regular thing, twice a year. I'd like to hire for another service request if they can send 2 people.

We were moving into a new condo and were looking for a deep move-in clean. This includes tile and…read moregrout cleaning per their cleaning checklist. Unfortunately, the two crew members who came to my unit did the bare minimum. Equipment and supplies: Our place was vacant so I had no cleaning supplies, was told the crew would bring it all. They didn't bring a vacuum. They brought limited cleaning products. What they did well: - Windows and floors What they did poorly: -Closet and kitchen cabinets, completely uncleaned. I did a walk through and asked them to wipe down the kitchen cabinets and closets. They just used a dirty wet rag for all of it and still missed the mark. -did not clean the shower walls (tile / grout) or the tub AT ALL. completely dry. Even dust still on the top of the tile. They were responsive and nice when I texted the manager. Offered a 10% discount which I took, and they offered to send the crew back but I declined (I had to get back to work, and didn't have trust or time to walk professional cleaners on how to clean). I basically paid to get windows and floors cleaned and am now cleaning everything myself again and have to call in another service that actually cleans. $300+ wasted.

Tanya came to help with a move out clean with two days notice. She was amazing and my place was so…read moreclean I had to face facts about how gd dirty I am normally. She was in the kitchen for a very long time because...I had no idea how dirty it was. The counters feel totally different, the chrome all over the apartment could meet royalty with pride. She was fast and did things to my bathtub I didn't think were humanly possible. What a pro. She was late so I almost had a heart attack, but what she did in 3.5 hours fully blew my mind. Thank you Gia!

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

After years of trying to find a good cleaning service and is also available on weekends I…read morediscovered Roik Cleaning right here on Yelp. One day I noticed at the top of the page it says cleaning and thought I would give it a try. Allah is very sweet, comes on time and does a great job!

I requested a deep clean and the communication was great. They confirmed the deep clean included…read moresome specific items I wanted addressed because I have 2 dogs and I was able to easily book and we schedule immediately. Two ladies came and were immediately ready to get started. Due to the language barriers I couldn't review my specifics with them but trusted whomever scheduled communicated what I requested. I have 3 floors and they started on the top floor. After they moved to the next floor I looked over the work and still saw soap scum on the ledge in the shower, dirt in the window, heavy dust on bathroom vent and several other issues. I called them back to show upstairs but only pointed out one of the items due to the time. When I checked on the next level I saw several area of concerns. At this point we are 4 1/2 hrs in and one more floor to go. I communicated my concerns with the person I scheduled with and informed I was going to have them stop rather than spend more money and I was unhappy with the quality of work. To clarify, I did not rush them at any time, I also waited to review their work after they fully completed the floor. After the 2nd completed floor I requested services to stop They offered to have them come back and provided a small discount due to the inconvenience. Because the level of service is not to my standard I declined the return but appreciated them trying to make it right. Unfortunately they didn't work for me but I saw other great reviews.

We are absolutely thrilled with Jika's Cleaning! We hired them to clean my mom's house, and the…read moreresults were outstanding! The team arrived right on time, worked efficiently and professionally, and left the house immaculate. Every surface sparkled -- they even cleaned under the bed and behind the dresser. Not a speck of dust anywhere. What truly set them apart, though, was their kindness. The two ladies were so warm and patient with my mom, happily listening as she shared photos of my dad and the grandkids. That level of care is rare and deeply appreciated. What a lucky find! We're already looking forward to every future cleaning and would highly, enthusiastically recommend Jika's Cleaning to anyone.

They did an amazing job cleaning an apartment at my building for move in/out. Punctual service,…read moredetailed cleaning and sanitizing. I would hire them again!

On Saturday December 17th, 2022, a couple showed up at my place for a deep cleaning and it was not…read morea good job, it was a great job! This man and woman team simply did an outstanding job. What am I comparing this to? Well, over the course of many years I have hired many cleaning services that only became one-time jobs because their workmanship was only okay to bad. I was very impressed with their attention to detail. Anyone who does a job as well as they did should be acknowledged for the level of service they performed. Would I hire them again? Yes, without any hesitation. Would I recommend them to others? Once again, without any hesitation. As a matter of fact, I highly recommend them!

We had an event coming up and no time to clean . I was really stressing out because I had to cook…read moreand buy all the stuff for our party since the catering we had reserved cancel on me We called few companies last minute thing and no luck getting in their schedule which I totally understand, busy season . The lady who answered the phone was nice and was able to set up an appointment for the next day in the evening The cleaners came prepared I didn't have to get any supplies for them and they also had their oak vacuum which it's a plus since mine just broke down and we have 2 cats , hair every where . They did a good job , friendly staff , plus in my opinion the quote was affordable . I will totally used them in the future and recommend them to my family and friends

I requested quotes to clean a microfiber and leather sofa sectional. This company provided the most…read morecompetitive offer and speaking to the owner I felt they could do what we needed. They were able to come out sane day, which was pretty impressive. We got a package that included pre-treat for stains and spills. I'm not certain the pre-treat made a difference as there were a couple spots the technician didn't get out. Funny enough I got them out after he left, so either he didn't give enough effort or my cleaning skills are better. Lol. I really don't know the deal with that, but thought it was worth mentioning. Overall we were satisfied with the job done. We had to leave fan on sectional all night to dry and it was still damp in places in the morning. In the past other companies seem to have dried faster but again no big deal.

We rented an apartment in Chicago and needed it deep cleaned quickly. House Keep Up was very…read moreresponsive and scheduled the cleaning within a few days. They also kept in touch with updates. Sandra did a thorough job, worked diligently to deep clean and was very nice. Great experience. Highly recommend!

I have been using this company for about 6 months. A Fantastic job Maryana does in cleaning my…read morehome. Sometimes a second cleaner comes with her. I didn't catch her name- But a great job also. Highly recommend!