This is my 3rd time using Maids to Help and it has been amazing each time. It's always easy to schedule and I love not having to be home and being able to trust folks to do their thing independently. Highly recommended!! read more

I am changing my rating based on a communication error when scheduling a cleaning. Please keep in mind preferred times are only for frequent, reoccurring customers. I have used this service before, and I was really impressed by the price point and the cleaning. I previously used them for a routine cleaning and a move out cleaning of my rental property, and they did great. I asked for a cleaning in the morning since I am home with a newborn and toddler and said I could be flexible if not. The owner communicated "done" and I assumed she would give me a morning cleaning time. Less than 24 hours before, she gave me a time in the afternoon, not the morning. I would have appreciated a note stating sorry that we weren't able to accommodate your request, does this time work? I realized that it would be too much to switch around schedules as I had already planned my day for a morning cleaning. The owner stated that morning cleanings were ONLY for reoccurring customers and that she couldn't get me in for another two weeks in the morning. I understand the reasoning, but it made me feel not important as a customer. She should have told me this information when I booked, not when I complained after getting the appointment time. No other time options were given and it forced me to cancel. It was a take it or leave it situation. It really is too bad that I had this experience because I think the ladies do great work! I just don't need super frequent cleanings and really need a service that will give me a more specific time upon booking. I hope that this was just a one time occurrence with their customer service. read more

My initial communication with Irina went very well and she was extremely professional and clearly laid out her pricing structure. I completely agreed with the hourly rate, and understood that if her estimate wasn't accurate that the hourly rate would apply to the actual time necessary to complete the job. She originally quoted 5 hours. I have used cleaning services for years and have never experienced such a gross miscalculation of time requirements. I asked for Saturday service which she normally doesn't offer and while she quoted two cleaners she offered to send one cleaner for the Saturday schedule. The cleaner arrived at 8:15 am. I gave her a complete tour of my very well-kept 2 BR 2 BA home and asked her how long she would need. She stated that it would take five hours and for me to return at 1 pm. I returned at 1 pm to find the home only half clean. The entire kitchen, living/dining and entry areas were still untouched. I reached out to Irina to discuss what options I had as I was not prepared to pay for and wait around another three hours. The cleaner called Irina and put her on speakerphone. I was extremely disappointed with Irina's response that I could pay for three additional hours or the cleaner could leave. While I completely understand Irina's pricing structure, there are a few issues that impact my dissatisfaction: 1. Irina is the professional in this arena and knew full well that sending one cleaner rather than two would drive the number of hours required up. I can understand it taking an extra 30 minutes to an hour, but not three hours. I was faced with a decision to pay for three additional hours plus my time waiting around or have a half-cleaned home. 2. I specifically gave the cleaner a complete tour of the home and she stated it would take her five hours and to come back at 1 pm. 3. Sending one cleaner knowing it would take well in excess of the quoted time is both unprofessional and unethical. I chose Maids to Help based on their all five star ratings on Yelp. My overall sentiment would be to rate them 1 or 2 stars, however the cleaning that was completed was done very well. The fact that I pod $190 for a half-cleaned home is extremely disappointing. I strive to write fair, balanced reviews and hope that others find this information helpful and that Irina can learn from this situation where she left a new customer completely dissatisfied. read more

Maids to Help was great. They cleaned our house very thoroughly and didn't miss a spot. It was easy to get everything set up with them as well. Overall, I'd highly recommend them. read more

We had Maids To Help clean our townhouse last week and they did an incredible job! Irina was very responsive to respond to our inquiry and did a quick job of coordinating a time that worked for us. The team arrived promptly and did a insanely thorough job of cleaning our place from top to bottom. They brought all their own products and moved quickly which was appreciated as we were at home. We plan to use Maids To Help for monthly cleanings moving forward as our place has never looked better! read more

I needed a deep cleaning prior to a guest arriving at my AirBnb. Unfortunately, the cleaner I originally scheduled bailed and I was left trying to find someone who could come in the next 48 hours. After scouring Yelp, I reached out to Irina, who responded within an hour (yay!!), had availability to come the next day (double yay!!) and offered what I believed to be a fair estimate (triple yay!!). Her team showed up on time, did an excellent job and completed the job in less man hours that Irina estimated! Maids to Help for the win!! Highly recommend. read more

I used Maids to Help for the first time and Irina was very responsive. She was able to schedule me in the same week! The ladies showed up on time and were very efficient. I was happy with the cleaning of my 3 bedroom/two bath. They brought all their own supplies and I'm a happy customer! Amazing work and will be using them again regularly moving forward. read more

Maids to Help is LITERALLY amazing. Irina is incredibly responsive, and I am blown away by how incredibly detail-oriented, fast, and professional the cleaning ladies are. I have never used a cleaning service before and wasn't sure what to expect. I generally deep clean my apartment by myself every few months and am pretty fastidious, so I was hesitant to use a service (thinking it wouldn't be as good me as trying to do it myself). I was so, so wrong. My apartment is actually spotless and immaculate, and they cleaned in spaces I wasn't even expecting. Like, they removed my dozens of magnets from the front of my refrigerator to clean it, and then put them all back up and arranged them so beautifully. I had also let them know in advance that they didn't need to worry about my master bedroom--I had piles of clothing everywhere and was so ashamed of it--and they cleaned it anyway, going so far as to even nicely fold all of my piled up clothing and arrange my shoes. It is literally so clean that I want to cry. And, all of this attention and care and cleanliness for an extremely reasonable price (I got different quotes from a few other places and this was by far the best). 100% would recommend Maids to Help if you're in Chicago and want to enjoy a clean home. Easily one of the best decisions I've ever made. read more

Irina at Maids to Help was able to set me up with an immediate appointment. The ladies who cleaned our home were friendly and unbelievably thorough. They brought their own supplies, and our house has never been cleaner. We've decided to set up a cleaning twice a month. Thank you very much, Irina! read more

I needed a cleaning service for a deep clean of my apartment. Scheduling was quick and easy and I was satisfied with their work. They were courteous, quick and did a great job. I would recommend to others. read more

Grateful to have found maids to help! We've used other companies to clean our condo in the past and this was def the best I've seen! Our cleaner was very detailed, she was punctual, and easy to work with! Very happy with the service and definitely plan on using them again! read more

I was referred to Maids to Help from a friend, and Irina sent over Joselyn and Maribel, who did an amazing job at my 2br 2ba condo. I was looking for a deep clean and after 4 hrs, they did exactly that. Definitely recommend! read more

Suri and Jenny showed up right on time and were very friendly. They got to work immediately and thoroughly cleaned my entire home. Light fixtures were wiped down, furniture was pulled out to vacuum behind, doors and window sills were left spotless. They paid special attention to a few areas I made special requests for. I was so happy with the work they did and felt a cloud of anxiety lift when they were done -- my home was spotlessly clean and I didn't have to lift a finger! read more

I used Maids To Help for the first time this week through a friend referral. The team of two women showed up promptly when scheduled and had on face masks and put on booties to cover their shoes before entering. This type of care especially during Covid times was much appreciated. I showed them around and they went to work and had my home glowing within a few hours. My home was spotless and I couldn't ask for more, they even brought their own supplies and equipment which is a huge savings on my end. I plan on using them moving forward and am very relieved to have found such a wonderful maid service. Give them a try! read more

You will not be disappointed!! Getting a cleaning set up was very easy. Was able to get on the schedule quickly and Irina was very helpful and professional. Cleaning lady was very punctual. And she did an INCREDIBLE job! Worth every penny! My apartment looks cleaner than it did the day I moved in. Will be using this service again! read more

Irina follows "best business practices" and her management should be a model for all others. She is always immediately responsive, answers all questions right away and is entirely devoted to providing excellent service 100% of the time. Additionally her team is composed of very polite young ladies who were a pleasure to have in our home (we'd had bad experiences with sulky, rude people) and who are committed to doing good work. I wouldn't hesitate to rebook this service for cleaning needs. Thank you Irina! read more

I have been using Maids to Help for a couple months now and I absolutely love them and the service they provide! I recently moved to the Chicago area and was dreading finding a new reliable, trustworthy and FABULOUS cleaners. I was lucky enough to find Maids to Help first! Olga and Galina are the girls that come to my house...they are polite, great at what they do and very efficient. It also provides peace of mind knowing the same girls come every time. They know my house, know what I like and are familiar with my pets. read more

Irina sent out a team of 2 extremely hard-working maids last week to my rental in Bucktown. The tenants left the place trashed. However these 2 maids went thru like a steam-roller and cleaned it up superbly. They really worked very hard and I highly recommend them. They bought their own supplies too! Bill Wenthen Broker/Owner WDW Properties read more

Very professional cleaners. They were very thorough with the kitchen appliances and also got rid of very tough stains on my shower glass. Owner is really responsive and easy to work with. Highly recommended! read more

Just started a monthly plan with Maids to Help and we're very happy with our first service. They were on time, friendly, and extremely detailed. They bring their own supplies to boot! Highly recommended read more

I recommend Maids To Help for house cleaning. I had my apartment cleaned last minute and they were able send people over the next day. The communication was great, the cleaning was very fast and efficient. My apartment was so clean when I got home. The products used did not smell too much which was great. The maids had cleaned so well, they also cleaned the small things that may have been overlooked by others. Highly recommend! read more

Just moved to Chicago and had Maids to help handle the pre move in cleaning. Communication with Irina was great. She explained prices and services and we emailed back and forth numerous times before the cleaning day. Lesbia showed up early and got straight to work. She was efficient and did a fantastic job! We are very happy and will be setting up a monthly service with them. Thank you Maids To Help! read more

I am a very tidy person, and keep my home clean and clutter free on a daily basis. However, was looking for some help on the non-daily tasks that aren't my favorite to spend my time on (dusting, scrubbing the tub/sink, etc.). When the time came to schedule my appointment, I actually debated myself on whether I really needed e service, since my place was already "clean", but decided I'd give it a go anyways. Oh my God, you guys, it was like walking into a brand new apartment where no one had ever lived before! I think my tub was actually CLEANER than it was when I moved into what WAS a brand new apartment, somehow. The tub and toilet were spotless and shiny, the chrome and stainless faucets, sinks, appliances and counter were polished, the shelves and tables were all dust free. It had the whole "luxury hotel room" vibe which is basically my aesthetic. The first time they came out, one of the girls had called in sick, so it was just one girl by herself. I didn't think it would take long considering my home was already pretty clean. Y'all that girl cleaned her a$$ off for 4 hours!! I checked in on her a couple times to see how it was going and to grab a phone charger I had forgotten, and she was on her hands and knees scouring the front of the oven where the glass meets the door. Guys I didn't even know that was something that needed to be cleaned. And yet there was gunk getting scrapped out of that crevice, and afterwards the entire appliance looked brand new. She did such a fabulous job. I just had them back again yesterday and the two girl team took just an hour this time to have my place once again all shiny and new. I plan on continuing on with the service. It is totally worth it to me for all those "deep cleaning" tasks that no one wants to spend their weekends doing. read more

We've been using Maids to Help every other week for awhile now and we are SO happy with them! Irina, the owner, is so kind and communicative, always keeping us updated with when the girls will be there. They've also been so flexible with our schedules. Every time they clean, our place is seriously spotless, I don't know how they do it. I'm so impressed with how they clean, I would recommend them to everyone! Every one we've worked with so far has been very kind and friendly and does a great job. We are so happy to have found them! They are also very speedy while still doing such a thorough job. read more

Reasons you should hire Maids to Help -Excellent service. Best clean I've ever had!! -Very quick responses -Transparent pricing -Friendly, meticulous employees -Available on short notice Maids to Help takes all the stress out keeping your home sparkling clean. (Bonus COVID note: Both employees wore masks while working and speaking with me) read more

We recently used Maids to Help to clean our new apartment prior to moving in. Irina was very prompt and helpful and was able to get ladies out within a couple of days. They did a great job cleaning our house and we will definitely use again! read more

We needed a last minute move in clean and Maids to Help was amazing! Irina responded to my e-mail at 10:00 p.m. and was able to get a team out to us the next morning. They did a thorough deep clean in half the time she estimated and the rate was very reasonable for an excellent job. We will definitely be using them again. read more

I have been using Maids to Help to clean my 3 bed, 2 bath apartment in Logan Square for nearly a year now. Irina responded to my request for a quote right away and was able to send a cleaning team in the next day. The ladies who clean my apartment always do an amazing job cleaning, which is no easy task when you have a dog that is constantly shedding! I would absolutely recommend Irina and her girls to anyone looking for a cleaner! read more

Haven't had a deep clean in months, and had guests coming to stay over. Maids to Help came to the rescue! Irina communicated well in scheduling, they showed up 10 minutes early, and left the place looking better than it ever did! I will definitely be using them again anytime I need my place cleaned again. Overall, extremely satisfied. read more

I had a great experience with Maids to Help. They were speedy, responsive, and able to fit me in for a deep clean right away. The cleaner arrived right on time and did a wonderful job. I'm very pleased all around and would use them again for a seasonal deep clean. read more

I have been searching for a good cleaning service since my favorite house cleaner retired a year ago. I had been searching for a service that was up to those standards with no luck. I tried 5 different highly rated services and I always ended up cleaning after them or had them return to finish. I contacted Maids to Help due to their perfect review history. I am very picky, we have two dogs and a bird and also hope the cleaning folks would be kind to our fuzzy kids - that's a must. Maribel and Nancy did an amazing job. This was the first thorough cleaning we have had in a long time. Everything was cleaned, in this first extra thorough cleaning, under couches (which are huge and heavy), under our coffee table, under bed, etc.. The ladies bring all their own products making it easier on my husband and I to not have to constantly check and buy new products. Thus far super happy and looking forward to next visit. Irina is so great and quick with communication, we really appreciate it. Thank you!! Finally! read more

I've been using maids to help since January after we purchased our first condo. Irina is quick to respond and answer all my questions. Her prices are reasonable and I am happy that I have the same team every time. They are very thorough when they clean and all cleanings have been consistent. I look forward to every time they come and would recommend them to any of my friends. read more

The service is very dependable and the quality of their work is consistently high. They show up when they say they will, and they take no shortcuts. It's a small company so it's nice to have the same maids almost every time. They work in pairs and are efficient. I would highly recommend them. read more

Irina and her girls were the definition of professionalism. They were always on time and friendly. We used this cleaning service for a little over a year in Roscoe Village and were always pleased. We hope to continue using their service at our new location Downtown. read more

Hooray! Cleaning company that TRULY knows how to clean! After an epic fail with another cleaning service on our recent move in, and several unprofessional inquiries with Yelp vendors, my expectations were sadly lower. Irina was prompt in her response to my inquiry (not as basic as you might think!), communicative on schedule, fair on price, and the team she sent was professional, quick, funny and thorough. This place sparkles and smells great. Sign me up - every two weeks! read more

We have used Irina and Maids to Help for several months for a monthly cleaning service our 4-bedroom condo and have had a wonderful experience! The rate was reasonable and the service has always been great. They have always been punctual and always left our place looking wonderful! They have also been flexible and worked with our schedule, which I appreciate greatly as we've been working at home this past year. I would definitely recommend them! read more

I won't hesitate to use Maids to Help again the next time I need help cleaning. We have a rental apartment that's between tenants at the moment, and I needed someone to come in to do a deep-clean of the bathroom and kitchen to get it ready for the next tenants. Irina promptly got back to me with an estimate. Anna and Suri showed up right on time with their own supplies and equipment, then worked tirelessly for two hours to get everything spotless, including a heavily-soiled refrigerator and stove/oven. The price was reasonable, and the service friendly and proficient. I'm very happy with the results. read more

Oh my God. My house has never been this clean. Ever. I must be an incredibly disgusting person because I had no idea I lived in such filth. Now, I can never go back. Maids to Help is going to keep me living like a queen. It is such a relief to know that they're going to be here to take care of all of the things that I don't have time for... Irina was amazing to work with, dependable, honest, and the quality is superb. I have not been happy with a cleaning company until today. You won't be disappointed. read more

My husband and I used Maids to Help to clean our home every month for ~1 year. They always arrived promptly and worked very quickly! For out two bed two bath, they were typically here for ~2 hours. Irina is always responsive and kind in communication. Highly recommend this service if you are looking for consistency in your home cleaning! read more

On time, thorough, left home spotless. Brought everything they needed. Communicated well,.made every effort to accommodate schedule.