Had 2 cars with body damage repaired by Combs. Both were well done. I highly recommend Combs.read more

The whole process has been a disappointment. My vehicle had $1000 of repairs and sat in their shop…read morefor 21 days for a front bumper cover and one wheel replacement (which they use recycled parts by the way). I would never recommend them for any service again. They look to cut corners, place liability of their inability for repairs on sublet and their customers, are discourteous, and continually provide false updates on the repair status (very inconvenient when you are planning your day around when they will have the car ready, while also caring for two small children around their 'updates'). I would only recommend this shop for people who enjoy getting the run around, being belittled and repeatedly mislead, and needing a repair lifetime warranty for a place you wouldn't step back into again. 1/5 , would put 0, but it's not possible.

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

dishonest, incompetent and careless at all levels of the company, owner, regional managers and shop…read moremanagers.

I could not say enough good things about my experience with Caliber Collision. They were so…read morepersonable from the initial phone call where their very first question was, "are you OK? Was anyone injured in the accident?"; all the way through handing me my keys and making sure that I was completely satisfied with the experience. Not only did Christina take very good care of me, and kept me well-informed and walked me through the entire process; David did an excellent job as well. Upon my initial drop off he walked around my car with me and did the entire inspection. He also asked if I was ok. He gave me some advice about how to setup everything and what I had to do to go through my insurance. He asked if I had a rental car and I wasn't aware if I did. He called me back a few days later and he had actually looked into it himself and found out that my insurance did cover a rental car! He was calling to make sure that I was aware and to see if he needed to help me with booking the rental car through Enterprise. That was such an amazing thing that he did. It really helped me to adjust my schedule and make sure that my life wasn't as impacted as I thought it was going to be to get these repairs done. The company worked really well with my insurance. Not only did my rental meet me at the collision center to get my car but I was also able to drop it off there with Caliber, so pick up and drop off took almost no time at all. The final product on my car looks perfect, like nothing ever happened, it's awesome. On top of that I was extremely pleasantly surprised to notice that my car had been wiped down and vacuumed and cleaned while it was being taken care of. I didn't expect that and didn't notice it at first to say thank you. They really just go above and beyond to make the experience as laid-back and easy for everyone in the situation as possible. Thank you again for exceeding all my expectations!

I chose Caliber because they had good reviews. Unfortunately, my experience was extremely…read moredisappointing from start to finish and I regret that decision thoroughly. I was originally told the repairs would take about one month. Instead, my car was in the shop for over two months after they told me they had lost one of the parts to my car either upon taking it apart or putting it back together. During that time, I was unable to use my vehicle for Uber, costing me significant income, and I also had to pay for rental cars, Uber rides, and other transportation expenses. When I finally picked up my car, I paid my $2,000 of my $2500 deductible expecting the vehicle to be fully repaired. After getting home, I discovered numerous issues that either should have been repaired or were caused during the repair process. These included: * They failed to replace the rear tire even though it had a dangerous bulge on the sidewall caused by the accident. * The front grill they replaced repeatedly pops loose and will not stay properly attached. * There are scratches from the original accident that were never repaired. * There are also new scratches that appear to have been caused while the vehicle was in their possession. * They never cleaned the dried coffee that spilled onto my front seat during the accident. * Despite paying for repairs, I had to return because additional issues were found, leaving my vehicle deactivated from Uber even after I picked it up. I expected a professional repair from a shop that is part of Progressive's network. Instead, I received a vehicle that still had safety concerns, cosmetic damage, poor workmanship, and incomplete repairs after waiting more than two months. I paid $2,000 out of pocket for work that was not completed to an acceptable standard. My 'tech' CJ admitted to me repeatedly that they are way understaffed and that they already have a lot more jobs than they can handle. Do yourself a favor and GO SOMEWHERE ELSE. I wouldn't recommend this place to my worst enemy.

My husband rear ended someone who short stopped and I thought there was no way his car was…read moresalvageable. He went around to a bunch of repair and body shops and many of them were 1000+ more expensive than this place. We were a little worried about the quality of work we'd get since the quote was a bit cheaper, but after picking up our car we are so happy with the work. The car legit looks brand new. The were able to fix the air bag sensor and replace only the needed parts without excessive charing us for things we didn't need. The car runs just like it did before the accident, but it looks much prettier. They were able to match the paint identical to the rest of the body of the car. As a surprise they also completely vacuumed and detailed the inside of the car. This was not expected and further added to the experience of feeling like we were driving a new car. Aside from appearances and feel of the car, I appreciated how transparent this shop was. They itemized everything they said they would fix without any surprise charges. They also communicated when the car would be ready and called us when they realized they'd need a couple more days. I highly recommend this shop for their work and honesty!!

This shop did awesome paint work on my 2021 Mini Cooper. Matched the paint beautifully, they…read more repaired damage done to my hood by another shop , removed vinyl stripes, added painted ones and painted crash bars behind grill Can't say enough good things about them.

This wonderful company showed me nothing but kindness and courtesy. They did an outstanding job on…read moremy Kia Soul; it looks brand new! Everyone in the office was very professional and helpful. I received texts during the process letting me know the percentage of the work that had been done. I highly recommend Color Magic!!!

Picked my car up 2/9 on 2/10 my new $900+ headlamp light that was just replaced during repairs…read morestopped working. Called them talked about the issue they made an appt for 2/11 at 9am. At 8:03 this morning I had a voicemail stating that she talked to the tech and he stated that my connector to my headlamp had corrosion and that was why my headlamp isn't working. (I was never notified of this and wanted to know why they would plug a a connector with corrosion into a brand new $900 headlamp without notifying me) and she said it was her fault because she didn't know I was gonna pick it up so fast. (I Should have been notified during repairs) I was upset asking her to make it make sense she said she didn't like the way I was talking to her and hung up on me. Called back was told the tech cleaned it up the best he could (again why wasn't I notified I would have paid out of my own pocket to replace the harness if needed but I wasn't given that opportunity or even made aware of the issue) I feel like I was given every excuse in the book and when I told the Second Lady she said well we have apologized. Apologies don't fix the problem. And I would not let these people work on my bicycle. What a joke with their guarantee on repairs and their warranty.

Rife's Auto Body with Conner Turk as manager is fantastic. Conner's standards exceed the excellent…read more He and his crew brought my damaged Mercedes back to its beautiful self after an accident. He did only the best for that car, insisting on Mercedes parts, calibrating it to perfection. In addition, Conner followed up, always keeping me updated and sticking to his word. I believe him to run an honest shop with excellent work and beautiful service.

I have just came in here to get a repair estimate. Everyone I interacted with while there was…read moreexceptionally kind and super helpful and understanding of my situation. Conor is the one who did the estimate and he was very quick and friendly.

I was very happy to have my auto body repair done here. The work was perfect and I was able to have…read moreit done while I waited. (Less than 2 hours) The owner is so nice and kept me apprised as the work took place. Price was very reasonable compared to other estimates I received. I have an older car (2014) and didn't want to invest a lot of$ The work is beautiful and looks brand new. I would encourage anyone who needs minor repair to get it done here You won't regret it!

Highly professional service and outstanding workmanship. They provide skilled, affordable solutions…read morethat restore the vehicle to a like-new appearance.

I have a 2021 Mustang GT Premium, Rapid Red Metallic with a tinted clearcoat. I bought an…read moreaftermarket spoiler for the rear deck which came unpainted. They did an outstanding job matching the paint; at a fair price. Very friendly staff and great customer service.

Great work and great service, they repaired my Honda civic after hitting a deer and it looks brand…read morenew.