My husband rear ended someone who short stopped and I thought there was no way his car was…read moresalvageable. He went around to a bunch of repair and body shops and many of them were 1000+ more expensive than this place. We were a little worried about the quality of work we'd get since the quote was a bit cheaper, but after picking up our car we are so happy with the work. The car legit looks brand new. The were able to fix the air bag sensor and replace only the needed parts without excessive charing us for things we didn't need. The car runs just like it did before the accident, but it looks much prettier. They were able to match the paint identical to the rest of the body of the car. As a surprise they also completely vacuumed and detailed the inside of the car. This was not expected and further added to the experience of feeling like we were driving a new car. Aside from appearances and feel of the car, I appreciated how transparent this shop was. They itemized everything they said they would fix without any surprise charges. They also communicated when the car would be ready and called us when they realized they'd need a couple more days. I highly recommend this shop for their work and honesty!!

This shop did awesome paint work on my 2021 Mini Cooper. Matched the paint beautifully, they…read more repaired damage done to my hood by another shop , removed vinyl stripes, added painted ones and painted crash bars behind grill Can't say enough good things about them.

I just picked up my SUV from Gerber Collision and Glass on Olentangy Rd in Powell. They did an…read moreAWESOME job! They even cleaned my interior windows and console. Vince is the new manager since the Winter of 2024. He brought a team of experienced guys, including a trusted painter with over 25 years' experience! The previous team was a nightmare! I had been going to Gerbers for 20 years and never had a problem until about a year ago, when I took it to the former management. The Lexus I drive has a white pearlized paint, which is a bit tricky to handle. They had a new guy painting who messed it up no less than 4 times! Each time it was a different problem, first it was a hair in the paint, then the tape pulled the paint off, etc., etc., it took WEEKS to get it back and it stil wasn't right. The new manager, Vince, an experienced manager, knew what had to be done. He had to correct some mistakes made on the front end, caused by the previous team, and got it done beautifully in a WEEK! If you had a bad experience before winter of 2024, try Gerbers again! I promise, you will be thrilled with the results!

Got my car repaired for minor hit from a garage parking spot and I'll tell ya, these guys fixed my…read morecar within a week when quoted 2 weeks. They even got it so nice that it made my car look brand new. On top of that, my interior of my car was super clean and they even buffed out the mess up i made on my hood and it looks brand new too! To top it off, the staff is super friendly and they treat you like family. I would always recommend anyone to come to this collision center. Was very much worth my time and im telling you that it will be worth yours too.

My Kona suffered a damage from a severe racoon infestation (if you can believe it) and State Farm…read morereferred me to CARSTAR on 5th. They were able to get my car in right away before I left for a trip. They dealt with the insurance company and the repairs took 2 weeks. I suffered some additional minor damage (not the fault of CARSTAR) and they fixed it with no charge. I definitely recommend their services.

Daniel did a great job repairing my Kia! The staff were very friendly and informative. Thanks so…read moremuch!

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

dishonest, incompetent and careless at all levels of the company, owner, regional managers and shop…read moremanagers.

Great place. Due to an accident, I had to have my bumper put back into place and went there for a…read morequote for the insurance company. Got the green light from the insurance company that they sent the check and dropped the car off. About a week later, got my car back looking like it was never hit. I will admit the communication was a tiny bit spotty because I had to call them for updates, but other than that, they did an amazing job. Fender, air splitter, reinforcement and bumper replaced. All of it was painted and the paint was accurate to the car. I hope I never have to drop off another car again, but if you needed a body repair shop, they're amazing at their job.

What an awesome body shop! We delt with Mason Wolfe from start to finish. Always very professional…read more& kepted us informed. We have already spread the word, that place is fabulous! Thank you, thank you!! They have 5 stars from us!!!

Rife's Auto Body with Conner Turk as manager is fantastic. Conner's standards exceed the excellent…read more He and his crew brought my damaged Mercedes back to its beautiful self after an accident. He did only the best for that car, insisting on Mercedes parts, calibrating it to perfection. In addition, Conner followed up, always keeping me updated and sticking to his word. I believe him to run an honest shop with excellent work and beautiful service.

I have just came in here to get a repair estimate. Everyone I interacted with while there was…read moreexceptionally kind and super helpful and understanding of my situation. Conor is the one who did the estimate and he was very quick and friendly.

I could not say enough good things about my experience with Caliber Collision. They were so…read morepersonable from the initial phone call where their very first question was, "are you OK? Was anyone injured in the accident?"; all the way through handing me my keys and making sure that I was completely satisfied with the experience. Not only did Christina take very good care of me, and kept me well-informed and walked me through the entire process; David did an excellent job as well. Upon my initial drop off he walked around my car with me and did the entire inspection. He also asked if I was ok. He gave me some advice about how to setup everything and what I had to do to go through my insurance. He asked if I had a rental car and I wasn't aware if I did. He called me back a few days later and he had actually looked into it himself and found out that my insurance did cover a rental car! He was calling to make sure that I was aware and to see if he needed to help me with booking the rental car through Enterprise. That was such an amazing thing that he did. It really helped me to adjust my schedule and make sure that my life wasn't as impacted as I thought it was going to be to get these repairs done. The company worked really well with my insurance. Not only did my rental meet me at the collision center to get my car but I was also able to drop it off there with Caliber, so pick up and drop off took almost no time at all. The final product on my car looks perfect, like nothing ever happened, it's awesome. On top of that I was extremely pleasantly surprised to notice that my car had been wiped down and vacuumed and cleaned while it was being taken care of. I didn't expect that and didn't notice it at first to say thank you. They really just go above and beyond to make the experience as laid-back and easy for everyone in the situation as possible. Thank you again for exceeding all my expectations!

I chose Caliber because they had good reviews. Unfortunately, my experience was extremely…read moredisappointing from start to finish and I regret that decision thoroughly. I was originally told the repairs would take about one month. Instead, my car was in the shop for over two months after they told me they had lost one of the parts to my car either upon taking it apart or putting it back together. During that time, I was unable to use my vehicle for Uber, costing me significant income, and I also had to pay for rental cars, Uber rides, and other transportation expenses. When I finally picked up my car, I paid my $2,000 of my $2500 deductible expecting the vehicle to be fully repaired. After getting home, I discovered numerous issues that either should have been repaired or were caused during the repair process. These included: * They failed to replace the rear tire even though it had a dangerous bulge on the sidewall caused by the accident. * The front grill they replaced repeatedly pops loose and will not stay properly attached. * There are scratches from the original accident that were never repaired. * There are also new scratches that appear to have been caused while the vehicle was in their possession. * They never cleaned the dried coffee that spilled onto my front seat during the accident. * Despite paying for repairs, I had to return because additional issues were found, leaving my vehicle deactivated from Uber even after I picked it up. I expected a professional repair from a shop that is part of Progressive's network. Instead, I received a vehicle that still had safety concerns, cosmetic damage, poor workmanship, and incomplete repairs after waiting more than two months. I paid $2,000 out of pocket for work that was not completed to an acceptable standard. My 'tech' CJ admitted to me repeatedly that they are way understaffed and that they already have a lot more jobs than they can handle. Do yourself a favor and GO SOMEWHERE ELSE. I wouldn't recommend this place to my worst enemy.

A great family run body shop. They take the time to do it right! They repaired a rear deck lid for…read moremy 1961 Beetle. The repair was done correctly and in a timely manner.

My new Honda Civic got hit pretty hard, and I went to these guys based upon a recommendation from…read moreanother body shop that didn't have the capacity to do this kind of work. When I got the car back, it was perfect. You could never tell it was hit!