They way over charged. I won't make that mistake again. It should have been around 100 bucks instead it was 259.00. My fault, I just won't make that mistake again. read more

We used reliable towing today and they were very friendly. The guy who took the request explained everything well and the driver Mike was exceptional. Our car was well cared for and we even received a text message with photo when our car was dropped off at the service station. The price was a little higher than I expected but my insurance will cover it so I am grateful! I'd highly recommend Reliable towing. read more

HIGHLY recommend Reliable Towing and Services! I did a Google search for a towing company to help with a broken-down car in subzero temperatures. Quick and very friendly services. Tow driver was on the scene in just a few minutes. Thank you!! read more

During a morning rush hour, I had a tire blowout. Luckily, I suspected something was wrong so I was in the process of getting the berm. I had gone through the process with my insurance company to obtain a tow. It was going to be a 3-6 hour wait. I was told to stay with my car. Really?!? After a quick search, I found Reliable Towing and Services. In less than 30 minutes, a driver was there to assist me. He put on the spare and made sure I had a clear path to get back on my way. I have already shared the contact info to several people who are also new to the area. Kind and responsive company. I am so thankful to have found them! read more

I needed my pickup towed for service. They were polite and courteous on the phone and in person. Very reasonably priced. On time. Called me when they were close so I could meet them. Fast and friendly. Awesome. I couldn't be more pleased. I added them as a contact in my phone. Remember to tip your driver I've used othe firms in Columbus and they sucked. Way over priced, rude, just not interested in the business. One even contradicted their website on the phone, "we really don't do that". read more

Rob towed me out of an unplowed driveway on the side of a hill TWICE in the same half hour. Your quick service made a terrifying afternoon so much better. Thank you!!! read more

Great towing service been using them for a long time good customer service and a friendly voice when your stuck on the side of the road really helps call them first read more

My wife was stranded with a flat tire, in the pouring rain. Fortunately, it was only about 4 miles from home so I went to meet her. After considering using the emergency inflation/repair kit that came with the Toyota (no spare tire!), or jacking up the car and taking the tire to the repair shop myself, I decided that given the weather conditions and somewhat secluded location, it was best to just call for a tow. After a couple of tries, and being told by Shamrock it would be 3 hours, I found Reliable and called. Randy answered and could not have been more helpful. He said he could get a truck there in about 20 minutes, took my info, gave me a quote, and called the driver. Rob showed up in about 15 minutes, and was courteous, friendly, professional, and efficient. He took great care in loading and unloading the car on/off the flatbed, and quickly delivered the vehicle to our mechanic's shop in Grandview. I was very pleased with the professionalism shown by the Reliable employees. My ONLY complaint is that they said they would not be able to give me a ride from the pickup location, which they communicated up front. Since my wife and I were both there with an extra car, this was not a problem. But had it just been one of us in a situation with nobody available to give us a ride, this would have been a problem. Rob said this policy of not providing rides is a holdover from COVID, and perhaps an insurance issue as well. It would be nice if Reliable would reconsider this policy, as it would be one less thing for the customer to worry about in an already stressful situation. read more

Super helpful and both staff members I spoke to were very nice. Hopefully I don't have to use them again, but if I do they will be the first I call. read more

So, unfortunately, I had a vehicle mishap in a local grocery store parking lot. Simply put, My family and I were stuck and was in need of a tow truck ASAP! I called Reliable Towing and they were kind,helpful, and professional, both the person on the phone and the person who came with the tow truck. After I made the call they were there in 15 minutes! They definitely made a horrible day go a lot smoother! read more

My car broke down in the middle of the road. I received prompt and courteous service from Harry of Reliable roadside services towing.

Theu were amazing our work van had a total ignition lock up not onlu where they there in under 30 mins they were thourough and professional and kond from the receptionost to the driver. The driver went out of his way to help fix the issue before simply towing it in less than 5 mins and a much more reasonable cost the initially anticipated had us up and running in time to finish our day strong. Highly recomend this company. read more

This service is a family ran business who has drug addicts who will get you out of your money if they don't give you a qoute over the phone. They charged me $97 for a tow less than 5 minutes away. Every other tow company is $60-$65 & $3 for every mileage. I'd advise to seek other services before ever using this company for anything. read more

The towing company driver is an asshole. They were dropping a truck own by our neighbor and blocking the entrance and exit of a cul-de-sac. My wife ask the driver how much longer they have to wait since it's been 20 minutes already. And the driver said he'll call the cops and block the street for an hour. It was already around 8:30 at that time and our kids and friends kids have to go to school next day. And they can't go home until the truck move. You can see the driver on this photo. read more

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WOW! Calling for a tow truck is never a pleasant experience.... but this company made everything so seamless and as stress free as possible. The man on the phone (Rob) was so pleasant. I will definitely recommend this tow company to family and friends. read more

Smooth and stress-free experience, not what you'd expect from the average tow company! I called at 8 a.m. to inquire about a non-emergency tow, from my home to my preferred mechanic. I got a very fair quote on the phone, and the truck arrived exactly when the dispatcher said it would (like, down to the minute). The phone dispatcher and the truck driver were both polite and courteous. Will 100% call them the next time I need a tow. read more

When your kids are hours away and in trouble on the road, you want the next best thing to family there to help. Today that was Reliable. Thank you Mandy for dispatching a driver immediately! Driver called from the road and stayed on with me until he found my son. Great service! read more

First time ever needing a towing service. Called several companies and I think their phones were transferred to someones home because there was 1. either lots of noise in the background and the person was very impatient or 2. Very bad connection and I had to hang up. Called Reliable and spoke to Rob. AWESOME! He was very helpful and had a calming voice that helped me to not feel stupid when I didn't know the answer to some questions and treated me like a HUMAN being. Price was very reasonable, and when the driver arrived, he was very courteous and helpful. I honestly cannot say enough about this experience. I now have their number in my phone so if I ever need a tow again, I will call them. read more

Great company to work with. Fair pricing, quick response, arrived within the estimated time frame, and took great care transporting my classic car from my old residence to my new residence. Will definitely use their services again. read more

I had my car towed by Evan and he was very professional, kind and informative which made the experience not bad at all. I would give this whole experience from the making the appointment to having my car towed a thousand likes if I could. Thanks to all involved. read more

They are honestly a breath of fresh air when it comes to getting a tow truck! They were there in less than half an hour, they were quick, capable, and courteous! read more

Truly...as good as it gets! I was in a scary situation on the side of the interstate, AAA could not have been less helpful, and these guys came to the rescue. Fair pricing and careful attention to detail. It was so nice to get a helpful voice on the line when I needed one...and terrific to have the follow through match my initial impression. read more