Edit: The manager has called me to make everything right! He was very apologetic and extremely…read morekind. I appreciated the call alone. But he made sure i was happy and assured he would do his best to rectify everything. Please make sure you remove EVERYTHING from the car when you drop it off. All my parking quarters and a bottle of designer cologne were stolen from my console. They have signs posted that they aren't responsible for lost or stolen items.....so it's my fault. Good way to cover! Only minor paint and body work were done. Seems ok.

Wouldnt recommend, rushed on my lexus and when i called asking about warranty because the car was…read morestill driving the same (seems they just fixed the cosmetics) the lady had an attitude and said theyd call me back and never did. I tried following up and they ignored me and when i did get in contact again they hung up on me! They do not care the condition you get the car back, they just care about getting paid from you and/or the insurance company! Stay away! They also over charge for repairs compared to most other auto shops so you will get a way better deal elsewhere and 100% better customer service!

Excellent service! Great work for the value. Service on my body grounds excellent advice. Highly…read morerecommend stopping in!

From the owner: Urban Auto Repairs specializes in high-quality auto body and paint services, restoring vehicles to…read moretheir original shine with precision and care. From minor scratches to full-body paint jobs, we deliver flawless finishes that make your car look brand new. Urban Auto Repairs se especializa en servicios de chapa y pintura de alta calidad, restaurando vehículos a su brillo original con precisión y cuidado. Desde pequeños rayones hasta trabajos de pintura integral, ofrecemos acabados impecables que harán que su auto luzca como nuevo.

Great service and better work! Wayne and Mary do a fantastic job with scheduling estimates and…read morebody work and paint. Highly recommend

I had some quarterpanel damage on my car and westway gave me a very reasonable estimate, it was…read morehalf the cost of the first estimate I obtained from another auto body repair shop I had my car back earlier than expected and the quality of work was exceptional. They even washed my car for me. They were very courteous from start to finish. I highly recommend west way auto body and repair. Mary E

I'm the daughter of a mechanic and my dad was unable to service my car with him because he's in the…read morehospital. Because of that, I'm ABSOLUTELY weary of mechanics because I've been done dirty of ones who don't have the same integrity as my dad. Lots of unnecessary up-selling and repairs unnecessary for a rebuilt salvage title vehicle and TONS of scare tactics to make more money (very common with single women trying to get car repairs) That being said: my experience at Auto Emporium was a breath of fresh air after a ton of bad experiences. I had a general idea what was wrong with my car (difficulty starting/misfiring/stalling). They took detailed notes in what I could provide about the problem and instead of wasting time digging around, they reached back out to me for additional rounds of questions TO REALLY pinpoint what the root problem was. Too many mechanics are too stubborn to reach back out for questions of the owners which can help diagnose problems sooner - it's a huge time waster!! So having their staff with a running list of questions had my car fixed SAME DAY. That timeframe was absolutely insane to me. I love that they also took the time out to itemize EVERYTHING that came up on the inspection and while that did have a price tag, I now have a to-do list of the next repairs coming up so I can save up for them. It's relieving having answers for things that could be problems later. Additionally, since like-items were itemized I could pick and choose the repairs that absolutely needed to be done for this visit. One of my concerns was the hours of operation, but they have a great little lockbox system for car/key dropoffs. So don't let that deter you from using their services! All my in person/text/phone interactions were all great! My car is starting and running beautifully again after them flushing out my transmission system same day (which is a huge relief because I was trying to organize rides for 3am work shifts) That being said, if my dad is still out of commission for the other identified issues, I would totally come back and have them do the repairs.

Performed service on our Q3 and the turnaround was quick The staff at the front desk were…read morewelcoming and kept me informed of progress. The cost was a little higher than expected but not as high as the dealership I imagine.

The owner was so unbelievably friendly and helped save us a ton of money. There were no hoops to…read morejump through and the job was done in a very timely manner. I cannot say enough amazing things about this place!! You won't be disappointed

Jerry was great! He works with you to come up with an affordable solution to your car dilemmas. I…read morereally messed up my car door and I didn't want to spend the money to replace the door, so he went ahead and made my door functional. It didn't look good obviously but it worked and that's all I wanted him to do. They aren't going to do repairs that you don't need to rip you off and they'll shop around for used parts to save you money. THEY ROCK!

The paint on my car was coming off in big chunks. I met Matt at MAACO Hilliard and he quoted me a…read moreprice and gave me a time frame for finishing it. And then he did what he said he was going to do and the car looks great! Thanks so much Matt, I am very happy with my car and your service.

From the owner: Maaco Auto Body Shop & Painting is North America's #1 body shop. Maaco Hilliard located at 4570…read moreEdgewyn Avenue repairs accident damage, dents, and faded paint for drivers across New Jersey, restoring the safety and beauty of all types of vehicles. Let Maaco transform your car with a new coat of paint and soon you'll be driving the car you always wanted. Maaco expertly does away with dents, dings, and accident damage. Our standards are simple: repair cars so expertly no one can tell they were ever in an accident. We guarantee our auto body repair and car painting work. Visit Maaco Hilliard for your auto body repair and car painting needs.

Ended not getting my car serviced here as I ended up buying a new one instead. However their…read moreresponsiveness, the wellness to accommodate my schedule, and the general concern for my personal well being first and foremost over the car was much appreciated. While I hope to not ever have to use them, I would if it became necessary. Their quote and their thoroughness was reasonable and straightforward.

I was hit by a car on my driver's side front corner. They received my car, and once i sign the…read morepaperwork, they were able to get started on it. They kept me update twice a week on where they were on the repairs. Everyone that I talked to was very nice and polite. When I went to pick up the car it look great and was clean. To everyone that works there 2 thumbs up. I was happy with the work and I would recommend this place.

The staff here is very personable and they treat you like family. They take their time to see what…read morethe problem is before. They just quote out a rate to you. They've been in business for many years and a reliable place to go to you won't be Disappointed,

Prompt, responsive and quality paint and repair of my car damage. Jeff was professional, and kept…read moreme informed. Would use them again!

Andrew and everyone else were great to work with. They kept me updated and finished ahead of what…read morewas estimated Highly recommend

The quality of the work and the professionalism of the staff are spot on. What a gem. Excellent…read morecustomer service