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    George's Pool Service

    5.0 (1 review)

    Services - George's Pool Service

    Pool maintenance

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    2 years ago

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    Playtime Pool Service - Opening day uncovered-before servicing

    Playtime Pool Service

    (8 reviews)

    Consumer Warning: Review of Playtime Pool Maintenance & Renovation…read more​ ​This review details our highly unsatisfactory experience with Playtime Pool concerning both routine pool opening service and their handling of a renovation project. We strongly recommend that other consumers seek services elsewhere. ​Critical Operational Failure: Pool Opening ​We contracted Playtime for our seasonal pool opening. During this process, a significant and damaging error was made: the winterizing plugs were left in the pool's returns. ​This fundamental oversight caused subsequent damage to the system. Once the issue was diagnosed by a subsequent, reputable company, we were faced with unexpected and costly repairs. An error of this magnitude in a basic, seasonal maintenance task suggests a severe lack of diligence and quality control on the part of the technicians involved. As others have noted in their reviews there is a total ​lack of professionalism. Every time there was an issue with the system we were left to diagnose it remotely over a video chat. Everything came to a head a few weeks before our son's graduation party. We had scheduled our system to be opened and working at the beginning of April. Things were not working at the end of May. My wife deservedly became frustrated and very upset with the constant delays and subsequently had a heated discussion with Meg who hung up on my wife. Meg then called her tech who was on-site trying to get our system up and running and she told him to leave our property immediately. The tech was great and apologized to us. He did the best he could with what he had. Meg never apologized for their mistakes. Imagine spending over $30k on a project and the owner never visited to make sure everything was working alright. Save yourself a headache and find another pool company. I can vouch for Aquastar. Worth every penny if you value your time and sanity.

    Very surprised to see the negative reviews for Playtime Pools. We have been a customer of theirs…read morefor at least 20 years. Their service has been excellent and Meg has always gone out of her way to help troubleshoot problems over the phone to avoid a service call. Their technicians are friendly, knowledgeable and always do a great job. We are very happy with the services we receive from Playtime Pools.

    George's Pool Service - poolcleaners - Updated June 2026

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