My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

Last year, Rob charged me a few thousand dollars for a new pool cover, but never installed one!…read more Now, I am unable to contact him, despite many tries ........Stay away from RPM!

I love Rob and his service, i can text him and get a quick response. In 3 years of…read more working with His Co. I've never been disappointed. Looking forward to many more years.

Consumer Warning: Review of Playtime Pool Maintenance & Renovation…read more​ ​This review details our highly unsatisfactory experience with Playtime Pool concerning both routine pool opening service and their handling of a renovation project. We strongly recommend that other consumers seek services elsewhere. ​Critical Operational Failure: Pool Opening ​We contracted Playtime for our seasonal pool opening. During this process, a significant and damaging error was made: the winterizing plugs were left in the pool's returns. ​This fundamental oversight caused subsequent damage to the system. Once the issue was diagnosed by a subsequent, reputable company, we were faced with unexpected and costly repairs. An error of this magnitude in a basic, seasonal maintenance task suggests a severe lack of diligence and quality control on the part of the technicians involved. As others have noted in their reviews there is a total ​lack of professionalism. Every time there was an issue with the system we were left to diagnose it remotely over a video chat. Everything came to a head a few weeks before our son's graduation party. We had scheduled our system to be opened and working at the beginning of April. Things were not working at the end of May. My wife deservedly became frustrated and very upset with the constant delays and subsequently had a heated discussion with Meg who hung up on my wife. Meg then called her tech who was on-site trying to get our system up and running and she told him to leave our property immediately. The tech was great and apologized to us. He did the best he could with what he had. Meg never apologized for their mistakes. Imagine spending over $30k on a project and the owner never visited to make sure everything was working alright. Save yourself a headache and find another pool company. I can vouch for Aquastar. Worth every penny if you value your time and sanity.

Very surprised to see the negative reviews for Playtime Pools. We have been a customer of theirs…read morefor at least 20 years. Their service has been excellent and Meg has always gone out of her way to help troubleshoot problems over the phone to avoid a service call. Their technicians are friendly, knowledgeable and always do a great job. We are very happy with the services we receive from Playtime Pools.

Palacios is the pool service I wish I found 30 years ago. They are reliable, knowledgeable, on…read moretime, friendly, neat, and their prices are reasonable. My pool has an in-floor cleaning system and an early computer control system. To make matters worse, I like to fiddle with things. Palacios handled it all, and in the process convinced me that there is an alternative to do-it-yourself. Now, I just call Palacios.

Palacios Pools is terrific! Victor and his crew have serviced my in-ground pool for the past 6…read moreyears. They are efficient, and reliable. The cost of service is reasonable comparatively to other companies in the area. Highly recommend!

I had several people come to my house to look at my pool and Jeff was spot on in seeing exactely…read morewhat we needed done. He explained everything in detail, made some suggestions we were very happy with, very good price and his team came over repaired pool and replaced a new liner in one day. We found Jeff to be professional, honest and respectful. We have already recommended him to several friends who are in need of pool services. Thanks Jeff and his team for a great job!!!

Jeff, and his team from Blue Sea Pools and Spa, replaced the liner on our pool. Jeff is very…read morefriendly and really knowledgeable. The job was done in a day and Jeff returned the next day to do the final installation on our above ground pool. I would definitely recommend Blue Sea Pools and Spa.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Job was to get a swampy, uncovered and unwinterized above ground pool up and running. Kareem came…read moreprepared and tackled unforseen obstacles like the pro that he is. A projected four hour job turned into three times as long (and twice as dirty!) and he remained collected and dedicated. Finished product was better than expected. Highly recommend.

Amazing service. Right on time, good work and price. I will be keeping this company for my yearly…read morepool cleanup and so should everyone else. Thank you

Attempted to contact Joe (the owner) 5 times in the last 10 days for a prospective big commercial…read moreaccount. Fails to return a single call or email. It's simply not professional. nor good business.

I have used signature pools for about ten years. They have been consistently reliable and…read moreresponsive. Even were there for me when I had a problem over a holiday weekend.

I have been using Peters Pool Service for many years. The quality of service is above and beyond…read more They are reliable, pleasant and a phone call away. I would highly recommend them. Theresa F.

Left our pool half way open and can't get in touch; paid for new filter install and never actually…read moreturned it on. Going to cost us thousands to get back on right track. Nightmare Also realized he stole equipment including pool pump, and salt cell-- effectively costing us 10k including labor to FIX. No communication. Police report filed.

Very pleased with weekly service on my pool. Issues are quickly resolved. Mike takes the time to…read moreexplain the process of the maintenance and schedule. He even came to my house at 7:20 am to make sure my pool was ready for my party. Very please!

What a year. Poor communication no follow ups on repair calls and poor customer service. They will…read moretake your money but not your calls.