My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

They never showed up! Poor communications, cannot comment on work since never came. I would not…read moretrust them to do the work

Very pleased with weekly service on my pool. Issues are quickly resolved. Mike takes the time to…read moreexplain the process of the maintenance and schedule. He even came to my house at 7:20 am to make sure my pool was ready for my party. Very please!

What a year. Poor communication no follow ups on repair calls and poor customer service. They will…read moretake your money but not your calls.

Palacios is the pool service I wish I found 30 years ago. They are reliable, knowledgeable, on…read moretime, friendly, neat, and their prices are reasonable. My pool has an in-floor cleaning system and an early computer control system. To make matters worse, I like to fiddle with things. Palacios handled it all, and in the process convinced me that there is an alternative to do-it-yourself. Now, I just call Palacios.

Palacios Pools is terrific! Victor and his crew have serviced my in-ground pool for the past 6…read moreyears. They are efficient, and reliable. The cost of service is reasonable comparatively to other companies in the area. Highly recommend!

Last year, Rob charged me a few thousand dollars for a new pool cover, but never installed one!…read more Now, I am unable to contact him, despite many tries ........Stay away from RPM!

I love Rob and his service, i can text him and get a quick response. In 3 years of…read more working with His Co. I've never been disappointed. Looking forward to many more years.

Derick, Brian, Dennis and the team at blue water pool are amazing. I found them online June of last…read moreyear and met Dennis in July discussed my ideas and listened to his recommendations. He recommendations wasn't exactly inline with my ideas but base on what I had previously read about the company before actually meeting him along with his knowledge and experience in the pool industry I trusted his views. The project was planned for March 2023. Fast forward to now the team came in and did exactly what we discussed there were some minor chances which was done with further advice when I met Derick " very nice guys he is a customer pleaser he ensure that you are 100% happy or the job is not done". I have been in the construction industry for 15 years and I have worked with pool companies on several different occasions and believe me this is the first I'm meeting and working with a company where everyone affiliated with the company from the owners down to all the workers are honest, hardworking, polite and very professional. I'm pleased to have met and work with them, I will continue to work with them going forward and I will recommend them to all my family, friends, acquaintances and business associates. These guys don't get 100% in my book they get 110% for going the extra mile in costumer's satisfaction, their prices are very reasonable and economical base on market value with you also getting value for every dollar. Thank you very much for a job well done.

From the owner: Service Installation Renovation.read more

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Hired him to fix gaps in lining last summer, in picture you see them coming out after he opened…read morethis year. Hired him to close and open pool which he guaranteed any issues when opening g if he closed. He started opening asked to be paid for though would be back, paid him expecting he would be back and finish job , though like other reviewers stated as soon. as you pay him that's it he stops returning calls . Picture shows how he left pool. Keep away from Pete's Pool service

The winterization airlock failed, allowing water to crack drain pipes. Company does not 'find…read moreleaks' so I had to and discovered and replaced the pipe. Several visits to the bottom of a swamp to cover the drains i was able to add a stop valve and then $1500 of water. On opening the pool the valve started to leak and i had to replug the drains...they are unable to rescehdule a technician despite noting (and charging $313) Leslies to return to repair main drain on the invoice ...can i give zro stars ?

I had a four year old Polaris P40 pool cleaner that would only clean the deep end of my pool. After…read morenumerous attempts to get it fixed, purchasing various parts and trying to call Polaris directly I was not able to get it to work until I took it to the Leslie's Pool in Norwalk. Within 5 minutes of walking into the store Matt the manager had the cleaner apart and knew exactly what was wrong with it. He ordered the part and within days my cleaner was back in my pool working. I also had my water tested there and purchased some supplies. His entire team was very knowledgeable and extremely courteous . They didn't try to sell me things that I didn't need. I highly recommend the Leslie store in Norwalk.