SUPER DISAPPOINTING! We started working with Victor on…read morerenovating 2 baths and the kitchen in March 2022. The work that was completed is actually 4-5 stars. Victor and his team were a pleasure to work with. By June 2023, the bulk of the work was complete, but there were a couple of items that needed to be finished. Then the ghosting began... He finally responded to my texts in August 2023, at which time he said he would be available in 3-4 weeks. More texts from me and more ghosting from Victor... After I made a surprise visit to his store in May 2024, he told me he would be available on May 25, 2024. Several unanswered texts and another year later (2025)... NOTHING :(

Great customer service and always quality work on kitchen remodels and bath renovations. I have…read moreworked with Victor numerous times throughout the years and have always received quality work. Highly recommended for all your home improvement needs. Thank you John

We would 1,000% hire Dream Kitchen Designs again!…read more We wanted to completely renovate our kitchen, and compared quotes from a local business, Dream Kitchen Designs (a.k.a. DKD) and a big box store (Lowe's). Right from the beginning, DKD was extremely responsive and personable, whereas Lowe's was the complete opposite. We decided to stay local and hire DKD, and we are so incredibly happy that we did! Quoting: Andrei and Andreea always answered our many questions (big and small). Whereas, we had trouble getting in touch with our Lowe's kitchen contact based on her store schedule and lack of a direct extension. DKD also easily beat Lowe's prices (Lowe's subcontracts so their prices were inflated). Also, DKD allows you to buy whatever materials (flooring, backsplash tile, grout, lighting, etc.) from whatever store you choose, whereas at Lowe's, you must buy from their limited choices. Timeliness: Andrei and his crew were on time every single day, and worked diligently and meticulously. These guys don't waste time. They also asked to work each Saturday, which we were always cool with. Quality: All of the work was superb (complete demo, new floors, new cabinets, new countertop, updated electrical & plumbing, painting, etc.) and finished within the estimated timeframes initially given. There was a great sense of care and attention to detail for each phase of the installation. We're **beyond thrilled** with the final results! Communication: Andrei and Andreea's communication was always clear and frequent, which we especially appreciated. It was very personalized service and Andrei is very open to phone calls and text messages. Note: DKD may seem new since they opened the kitchen storefront 2 years ago, but Andrei and his team have been in business for many years. Our kitchen is now incredibly gorgeous, and we can't stop admiring it. It's hands down the best room in the house. Again, we would 1,000% hire Andrei and DKD again for any additional work!

We did a lot of research before we chose Dream Kitchens to do our kitchen remodel and we now know…read morewe made the right decision. After meeting Andreea at the showroom and choosing Designers Choice cabinets, (all of the cabinet choices at Dream Kitchens are of superior quality, believe me we did our homework! ), Andreea went right to work on designing our kitchen based on my measurements and specs. Andreea gave us many options on layout and was very knowledgeable about the products and design. No matter how many changes we made, Andreea addressed each one with a smile and a positive attitude. We then met with her husband Andrei at our house. I told him my ideas, he helped me tweak them, before we finalized our design to paper. Andreea provided us with a list of vendors for countertops and tile.There was never any pressure to use their vendors or their installers, but it was very nice to have these options. Andreea and Andrea are extremely knowledgeable and professional. As with any project there are going to be hick-ups. We had a cabinet and two doors that arrived damaged from the manufacturer during shipping. I called Andreea regarding this issue, within minutes of my call, she returned my call. Andreea assured me that the issue has been resolved and new products are shipping out to us. We couldn't be happier with our new kitchen and are very grateful to Andreea and Andrei at Dream Kitchens! I would highly recommend this dynamic duo to assist you in your kitchen remodel ! JT and Lisa Sollazzo Weston CT

They have done railings at our home twice, nice people, excellent service. Their railings look…read moregreat and stand up very well. Highly recommend.

Work was done on our Hamden home. Jim and Rich were a joy to work with. Best price out of three…read morequotes. Quality workmanship. Professional, friendly, and quick! Front porch steps are so much safer now.

This was a reat tip given to me by a friend. Highly recommended. Excellent quality . Ask for Tony!read more

Small, family owned business. Tony and Mike care about their customers and invest their time and…read moreknowledge into design and ensure a great finished product. Thank you for helping us throughout this process. While things don't always go as planned, rest assured that you will be happy with this company and their cabinets!

Great service and live my carpeting. Should have done it sooner. What a difference in my living…read morespace.

We worked with Janine at Floor Decor for new luxury vinyl flooring in our kitchen and mudroom, a…read morenew carpet for our basement stairs, and a runner for our bedroom stairs. The service we received from Janine and Michael was outstanding. Janine was available and responsive for any of my questions. Michael came out to look at the stair noses and took the scrap pieces of carpet and bound them for us. They also upgraded the vent in our flooring to match the new floors. Their customer service was really outmatched- there's a huge value in being able to call or email and get a real person who can help you. I definitely recommend floor decor !

The team did an amazing job painting the exterior of our house. They worked diligently while also…read morefinishing the job in an impressive amount of time. Pricing was fair and better than other quotes we received. Darcy and Juliana are both very helpful with communication and ensuring the team is on the same page. We also used them for masonry work to repair our chimney and front stoop. The Mason did a wonderful job and was willing to fix a few things in the end to ensure we were happy with the job. Overall I would recommend working with them!

Painters did a great job. They identified flaws and fixed them even though I did not notice them…read more They were extremely neat on a daily basis. Workmanship was great. Great work for a reasonable price.

Greg and Greg.... Dynamic duo! I can be sooooo indecisive but they were never flustered by it…read more They helped me narrow choices and choose a floor that I absolutely love . Even when we hit a stumbling block, they made absolutely sure everything was done right. There really is such a difference between local family owned businesses and chains. The attention and pride from a family is second to none.

We have been working exclusively with Kohler at this location recently and have nothing than the…read morebest to day. The staff are very friendly and inviting, they're also professional and prompt. They're always available to answer any technical questions we have and their expertise in the brand truly shows. It's been a pleasure working with Kohler and I am excited to keep working with them in the future!

Very poor customer service. Pretty terrible experience with this store . Was promised my order in 3…read moreweeks and when I asked if it was really 3 weeks or an estimate Lauren said it will be 3 weeks. Six weeks later I do not have my product. I was finally told I could pick up the part at the warehouse on 12/24/24 at 8:30AM (after numerous calls to the store). Got there and no part. Warehouse stated store had sent the ticket too late to make the delivery. Had to cancel the installer and again will have to try to track down this order. This is actually the second time I have had really poor service from this store. Would not recommend unless timelines & projects can just linger along and you don't mind being the one to track down your orders as they really don't follow through on any of their commitments or promises. My impression is customer service is not at all important to this store.