Update JUNE 2025. Here is what the pool looks like 10 months after re-plastering by Lang Pools…read more Promised a uniform finish with texture. Have neither texture nor uniformity. Said, "give it the winter, it will be perfect when you open the pool." Judge for yourself if you could consider these photos to show a "perfect" finish. Do not hire Lang Pools unless you are prepared for this.

I have been using Lang Pools the past two years and I can't say enough good things about them. They…read moreare reliable and friendly and take pride in their work. Whenever there is an issue they are always available and quick to respond. Highly recommend!

We were changing our pool equipment (heater, pump, filtration system) and Lenny from Rick Pinto…read morePools gave us a quote for the work including the equipment. We learned that the equipment was not the latest model or the brand we wanted and it was marked up by almost 50%, so we said we would supply the equipment and pay for Rick Pinto Pools to install it. They agreed. When we received the equipment Lenny informed us that the installation date was delayed, then that the equipment was not covered by warranty if we didn't purchase from them, then finally that they did not want to do the project. Lots of run around when they could have informed us in the beginning that they simply refused to do the work- disappointing.

To Rick's credit, after some back and forth offline, he has made the repair to the heater.read more

My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

***STAY AWAY*** Zero problems until we used this company…read more Requested basic chemical maintenance & install new part to our filter. Had to call them to come back 4 more times to fix things they botched every time they were here. Nobody spoke English. Never on time. No call & no show twice after agreeing on a set schedule. Lost money using this company. We've since switched to a real company & had amazing service & zero issues! If you want a clueless company who can't take care of a puddle, is non responsive & completely incompetent- these fools are for you!!! Only competent person in that whole company was the receptionist, 10/10. The rest of the company doesn't even deserve one star.

Very pleased with weekly service on my pool. Issues are quickly resolved. Mike takes the time to…read moreexplain the process of the maintenance and schedule. He even came to my house at 7:20 am to make sure my pool was ready for my party. Very please!

What a year. Poor communication no follow ups on repair calls and poor customer service. They will…read moretake your money but not your calls.

I had a four year old Polaris P40 pool cleaner that would only clean the deep end of my pool. After…read morenumerous attempts to get it fixed, purchasing various parts and trying to call Polaris directly I was not able to get it to work until I took it to the Leslie's Pool in Norwalk. Within 5 minutes of walking into the store Matt the manager had the cleaner apart and knew exactly what was wrong with it. He ordered the part and within days my cleaner was back in my pool working. I also had my water tested there and purchased some supplies. His entire team was very knowledgeable and extremely courteous . They didn't try to sell me things that I didn't need. I highly recommend the Leslie store in Norwalk.

Leslie's is my go to for spa water analysis and chemicals. Water chemistry can be a real science…read moreproject with when, what and how much to use. I bring a sample of my spa water to the store, they test and analyze it on the spot, and they give me written instructions for treating the water back to optimum. Of course they have everything I need in stock. Great service!

Last year, Rob charged me a few thousand dollars for a new pool cover, but never installed one!…read more Now, I am unable to contact him, despite many tries ........Stay away from RPM!

I love Rob and his service, i can text him and get a quick response. In 3 years of…read more working with His Co. I've never been disappointed. Looking forward to many more years.

Palacios is the pool service I wish I found 30 years ago. They are reliable, knowledgeable, on…read moretime, friendly, neat, and their prices are reasonable. My pool has an in-floor cleaning system and an early computer control system. To make matters worse, I like to fiddle with things. Palacios handled it all, and in the process convinced me that there is an alternative to do-it-yourself. Now, I just call Palacios.

Palacios Pools is terrific! Victor and his crew have serviced my in-ground pool for the past 6…read moreyears. They are efficient, and reliable. The cost of service is reasonable comparatively to other companies in the area. Highly recommend!

Derick, Brian, Dennis and the team at blue water pool are amazing. I found them online June of last…read moreyear and met Dennis in July discussed my ideas and listened to his recommendations. He recommendations wasn't exactly inline with my ideas but base on what I had previously read about the company before actually meeting him along with his knowledge and experience in the pool industry I trusted his views. The project was planned for March 2023. Fast forward to now the team came in and did exactly what we discussed there were some minor chances which was done with further advice when I met Derick " very nice guys he is a customer pleaser he ensure that you are 100% happy or the job is not done". I have been in the construction industry for 15 years and I have worked with pool companies on several different occasions and believe me this is the first I'm meeting and working with a company where everyone affiliated with the company from the owners down to all the workers are honest, hardworking, polite and very professional. I'm pleased to have met and work with them, I will continue to work with them going forward and I will recommend them to all my family, friends, acquaintances and business associates. These guys don't get 100% in my book they get 110% for going the extra mile in costumer's satisfaction, their prices are very reasonable and economical base on market value with you also getting value for every dollar. Thank you very much for a job well done.

From the owner: Service Installation Renovation.read more

We had Tony and his crew install our pool many years ago. Great job and fair price. The best…read morething though is that Tony is there for us, even after many years, to help when we have a problem or give advice when we ask. This is how businesses should be run

I'm so grateful when I find businesses that are unpretentious, trustworthy, and just simply easy to…read moreget along with and do business with. After an unpleasant experience with OC pool and spa (my review mentions gators), my faith in humanity was restored once again courtesy of Tony and his crew. Simply put, they are pleasant, hard-working, honest, and efficient. They know how to get the job done, and they do it without fanfare. 100% recommend.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more