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    Genius Moving

    3.0 (2 reviews)
    Closed 7:00 am - 10:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Genius Moving

    In-state moving

    Packing

    Unpacking

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    Recommended Reviews - Genius Moving

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    4 months ago

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    1 year ago

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    Goodman Packing & Shipping

    Goodman Packing & Shipping

    (387 reviews)

    Los Feliz

    UPDATE - 2/2/26 I wanted to update because ownership has…read morereached out to discuss this. THIS is how responsible businesses respond to clients. The new labeling system I complained about is in a trial period. The numerous complains I had about it were mentioned by other clients, and ownership has acknowledged the issues. They are as disappointed with the product as we are and are looking at solutions. I will restore the missing star because this is how you deal with issues. I've been a very long-time client - over 20 years - ever since they were Box Brothers, and were located at what is now Jeni's Ice Cream. I've consistently given them 5 stars - for attention, politeness, and always service with a smile. David Goodman kept his businesses running smoothly, always improving things. He was almost always at the Los Feliz location, up to the very end. A recent change in their package notification system has me writing this review. I removes any form of verification from the customer; there's no way to audit that we are in fact getting the packages we're signing for. Please read update as they are aware of the problem and in the process of solving it.

    This place is so convenient, especially for returns from shopping online. Very hardworking staff. I…read moreliterally handed my untaped (but packed) return with the the untaped label and the gentleman behind the counter assembled it and sent it out that day. Cost to me: Zero.What more could you want?

    Bellhop Moving

    Bellhop Moving

    (43 reviews)

    Downtown

    Zero stars. I scheduled my day around movers arriving between 8 and 9 AM. No one showed and I was…read morenever contacted at any time as to their whereabouts. I tried to call customer assistance (a number I was not provided in my confirmation email but had to find online) and received an AI virtual assistant who sent me directly to voicemail. I sent multiple emails and not until two hours after the agreed upon pickup time was I contacted by a human being who told me that be had sent a "replacement team" who would be here in ANOTHER hour. This operation is an understaffed, unreliable farce. Beware.

    DO NOT USE. (For reference, this was in LA - it seems that it's maybe better elsewhere where they…read moreactually have a general manager. I don't normally leave bad reviews but this deserves it). The day before my move, 2 of the 4 movers I hired cancelled because of "injuries." I was not offered any replacements and was told by the service center that I should just reschedule my move. Day of, we were running late so one of our movers decided to simply leave. That left us with one mover, Leroy - who was AMAZING. Leroy did a fantastic job, he was so helpful and efficient. However, that doesn't excuse from the fact that Bellhop left me with 1 out of 4 movers on the day of a big move where we had scheduled a different team to meet us on the other end (150 miles away). Because of the Bellhop team's incompetence, our move on the front end was an absolute nightmare and we were delayed in our move, screwing up the back end. We ended up having to spend an extra 1k getting last-minute movers to assist us. Please, whatever you do, DO NOT use these movers. You will regret it. Bellhop: 0/10 Leroy: 10/10

    Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

    Prodigy Moving & Storage

    (1.7k reviews)

    Downtown

    Yelp Projects: I started with a Yelp project that allowed me to enter the Project details included…read morewith my move. It then sends out a blast ( I assume) to Yelp Guaranteed businsses. Then the messages started coming in. I received 10 inquiries from various moving companies, but Prodigy came in first. You can tell that the 1st messages look automated, but Abby came in with a personal message as well and sent me the specifics to my move quickly. I had her on the phone within a couple of hours. I had diligently worked through all the companies and looked at the various price points and what it included. I was really weary on how fast things would go, but Abby said, for the size of myhome, she suggested 4 movers at $195. Since they also had great reviews and seemed very professional, I completed my reservation by the end of the day. Day of move: Not going to lie, I waited too long to pack up my office and boy, did I feel it on moving day. My office was still not fully packed, it had a lot of furniture to be moved and I was literally still working when they arrived. Arrival time was between 8-9 AM. Ivan called a little after 8 AM to let me know they would be arriving in about 45 min since it was traffic and they were coming from the valley (I was in Echo Park). So I started excusing myself from work and prepared for their arrival. Everything happened so fast. I showed them around the apartment: 2 stories and 1 level up from garage (2 sets of stairs) and then a long driveway. I had stuff in the backyard and the balcony too. I asked if they could put some furniture out on the street for pickup and they helped me out with that as well! I let Ivan know that I was still working on breaking down the office, so he said he would go there last... and they all went to work. All I could here was the plastic wrap noise going round and round. They had broken down everything! Dining table, Peloton, Recliner chair.. It was amazing to watch and they did it with such care. They were done packing up in less than 4 hrs (3 bedroom apartment). We took the drive down south and they beat me there. They were already unloading and asking where to put things. Not only are they movers, they are also interior decorators LOL. We did not move into an empty house, so they helped us move things around and place stuff where we wanted. On top of that, they rebuilt all the things they took apart. I bought them lunch from a Busy Bee in San Pedro and a neighbor even offered them avocados from her tree! At the end of the day, I couldn't find my bag and phone! The whole team helped me try to find it because we thought it got buried in the garage! I had put it aside in one of the bedrooms and forgot where I had put it, but I was so grateful that they tried to help. I was thinking it would be an 8-10 hr day and it turned out to only be 7 hrs including the drive time. They made a very incredibly stressful time in my life as easy as possible. I definitely recommend Ivan and his team at Prodigy

    Everything was booked and planned and confirmed via email clearly…read more The movers came on the wrong DATE! Then Abby, the manager of schedule talked as if I was wrong and was unapologetic then just started complaining WHY CANT WE JUST TAKE THIS DATE SINCE MOVERS THERE ALREADY. I told her cuase were busy today and she just handled the entire situation as if we were to blame and never apologized. On top of that , their work order of WHERE to move my things was the WRONG ADDRESS!!! They dont really care about details and when they make mistakes, they act like your wrong and are rude about it. I understand miscommunications happens all the time, but even after showing her the clear emails which she confirmed herself in writing, she had no apologies. I have zero confidence in this mover company and cancelled the enitre order and will be hiring real pros. I have no idea how they got so many high yelp reviews. I HIGHLY DO NOT RECOMMEND THIS COMPANY.

    Genius Moving - movers - Updated May 2026

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